Ep 586: Leveraging Digital Marketing, AI, and Personal Brand Apps for Brand Growth | Vincent Phamvan

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If you’re not paying attention to what’s happening on the tech front, you’re already falling behind. But before you cry, there’s good news! Vincent Phamvan, founder and CEO of Vyten, came onto the show to break down the seismic shifts happening in digital marketing, personal branding, and AI so you can stay ahead of the curve. Vincent is a 3x CMO and 40 Under 40 Entrepreneur…he knows the digital marketing game.  

In this episode, Vincent dives deep into why owning your audience is more important than ever, how AI is reshaping every aspect of communication, and why the future of personal brands lives inside your audience’s phone. From the death of email open rates to the rise of personal brand apps, Vincent shares tangible insights every entrepreneur, creator, and business owner needs to hear. 

If you want to future-proof your brand as much as possible and stay relevant in an AI-powered world, you can’t afford to miss this conversation. 

KEY POINTS FROM THIS EPISODE

  • Why algorithms and platform changes are quietly destroying your online reach. 
  • How TikTok bans and de-platforming events exposed the dangers of relying on social media. 
  • The critical shift from owning followers to owning customer relationships.  
  • How AI is leveling the playing field between small businesses and massive corporations. 
  • Why a personal brand app is the next website…and why you needed one yesterday.  
  • The death of email marketing as we know it (and what’s replacing it).  
  • How push notifications are today’s most powerful marketing tool. 
  • The difference between mass content vs. micro-personalized content and where the future is headed.  
  • Vincent’s three keys to thriving in the age of AI. 

QUOTABLE MOMENTS

“Algorithms aren’t changing to help you. They’re changing to help the platforms.” — Vincent Phamvan [00:04:00] 

“Email open rates are lowering. Push notifications are the new real estate.” — Vincent Phamvan [00:31:00] 

“A personal brand app is like a refrigerator magnet for the digital age.” — Vincent Phamvan [00:34:00] 

“Technology that once cost hundreds of thousands is now accessible to solopreneurs.” — Vincent Phamvan [00:40:00] 

About Vincent Phamvan

Vincent Phamvan is the Founder of Vyten, an agency that helps creators and entrepreneurs launch custom built-for-you mobile apps that leverage AI to deliver results. With over a decade of experience with enterprise mobile apps, his mission is to make mobile apps accessible to all businesses and organizations. 

He is a three-time Chief Marketing Officer formerly at Thrive Health Tech, which helps make health care easier; Teal, which simplifies your job search with career tools; and Simplr, an AI-powered enterprise CX startup, where he was responsible for the growth of new enterprise clients, including Vans, The North Face, Allbirds, and Calendly. 

Vincent is a 40 Under 40 Award recipient from the Nashville Business Journal, and his innovative work has been featured in media outlets, including Forbes, [Entreprenuer.com](http://entreprenuer.com/), Fast Company, and The Tennessean. Vincent holds a BA in Communication Studies from UCLA. His non-profit interests are supporting and fundraising for at-risk youth development through organizations like Water Walkers, UCLA Unicamp, and St. Jude Children’s Research Hospital. 

LINKS MENTIONED IN THIS EPISODE

Vincent Phamvan on LinkedIn 

Vincent Phamvan on Instagram 

Vyten – Personal Brand Apps 

AJ Vaden on LinkedIn 

Brand Builders Group 

Free Strategy Call with Brand Builders Group 

Influential Personal Brand Podcast on Apple 

Email Your Review 

[00:00:00] Welcome to the Influential Personal Brand podcast. Today’s one of those special [00:00:05] days where I get to introduce a good friend, and not only a friend, but [00:00:10] also, uh, someone that we are a client of. And so, uh, I’m so excited to have you [00:00:15] on the show today, Vincent, and before I formally introduce you, as I always do, for [00:00:20] anyone who’s listening, I wanna tell everyone a couple of reasons why I think that this.[00:00:25] [00:00:25] It’s one of those universal episodes applicable to anyone. Number one, [00:00:30] the trends in technology are changing at so [00:00:35] fast, exponential rate that it’s literally one of those things, like if you’re not [00:00:40] watching it, it will pass you by. Mm-hmm. So we’re gonna talk a lot about what are those trends, what has [00:00:45] changed over the last five years. [00:00:47] More importantly, what do you need to know right [00:00:50] now in the digital space to capitalize on this content [00:00:55] economy that we’re living in? So that’s the first thing. Mm-hmm. That is why it is applicable to anyone. If you’re online, this will [00:01:00] have application to you. Number two, we’re gonna talk about the rise of the personal [00:01:05] brand, uh, and what that really means, and. [00:01:08] What is a personal brand, [00:01:10] what people think it is, but also how does that influence, you know, marketing [00:01:15] and consumer behavior today? So we’re gonna talk a little bit about that. And then number three, we’re gonna talk about the [00:01:20] biggest topic that everyone is talking about, no matter who you are, where you are, the, the voice [00:01:25] of AI and automation, and how that, uh, applies to your business today. [00:01:29] [00:01:30] So as you guys are listening and deciding, is this one of those episodes, that’s for me. Now, you [00:01:35] know that this is. For you, right? So that’s why you need to stick around, uh, and [00:01:40] listen to the entire show. But now let me introduce you to my good friend. Now I can give you a casual [00:01:45] introduction of Vincent and why I think he’s wicked smart and so helpful. [00:01:49] [00:01:50] But his team is also just as helpful. Uh, there’s very few vendors that I would [00:01:55] raise two hands and say. Has been a pleasure to work with from top to bottom. And [00:02:00] Vincent’s Company, Viton is one of those companies, but he also has lots of other accolades. So let me [00:02:05] give you a quick formal, uh, a formal introduction and then we’ll get going.[00:02:10] [00:02:10] First and foremost, Vincent is the founder and CEO. He’s the owner of [00:02:15] Viton, which is a mobile app company, uh, and in our world [00:02:20] specifically and uniquely designed to help build personal brand apps, which I think is [00:02:25] just. Amazing, and we’re gonna talk a lot about that today. But more than that, uh, he is a [00:02:30] three time, uh, CMO, uh, different, uh, technology companies, [00:02:35] healthcare companies. [00:02:36] Uh, he’s done anything from ai, enterprise startups [00:02:40] to, uh, creating, uh, digital events in the, uh, the digital landscape [00:02:45] when, when the pandemic shut down everything. Vincent was one of the few pioneers who took [00:02:50] everything online and built online communities. Kind of [00:02:55] overnight. He’s also, uh, has an amazing personal brand of his own, and I love that. [00:02:59] [00:03:00] He’s a dad of two girls. He’s a girl, dad. Uh, and I get to see his girls every Sunday at [00:03:05] church. And honestly, you’re just an awesome dude. And so I’m so excited to [00:03:10] have you. Welcome to the show. [00:03:11] vincent: Thanks so much, aj. It’s. Awesome being here and you know, [00:03:15] likewise with you and the BBG team, it has been like such a pleasure to be able to work with the [00:03:20] team and every single time that we come to one of the BBG events I learned so much. [00:03:24] Just, [00:03:25] you know, being an ear on the wall, being able to just hear, but you know, the community has [00:03:30] just been incredible. Um, you mentioned inviting a little bit and. Uh, we don’t talk [00:03:35] externally a a lot about our mission, but our mission is to help people live [00:03:40] healthier, happier lives. Mm-hmm. And we do a lot of that work. [00:03:43] You know, we’re a technology company. [00:03:45] We build mobile apps, we integrate AI into mobile apps, but we accomplish that work through [00:03:50] partnerships with companies like yours and like with the BBG, um, [00:03:55] folks and community because our work just amplifies and allows them [00:04:00] to be able to get their message out there. [00:04:02] Yeah, and you know what? And that’s what marketing should do, [00:04:05] good marketing should do just what you said. Mm-hmm. It’s to help people live healthier, [00:04:10] happier, more productive lives, and to get messages out into the world. And I feel [00:04:15] like, at least in the last, I’ll call it 10 years, that there has been [00:04:20] such an oversaturation of bad marketing. [00:04:23] vincent: There’s a lot of noise out there. [00:04:24] There’s a lot of [00:04:25] noise. And maybe bad is a strong word, but I would say. Uh, [00:04:30] not aligned marketing with mm-hmm. The way that you do it. And so I, I’d love to start with this question ’cause [00:04:35] I think it’s really important to set the tone Yeah. For where we are today and I think where we’re all [00:04:40] heading. [00:04:40] Mm-hmm. What would you say are some of like the biggest mistakes or [00:04:45] trends or challenges that you’ve seen in the marketing space in the last five years that have brought us [00:04:50] to where we are today with ai? [00:04:51] vincent: Yeah, I think that’s a really good question. Like there are things in marketing that are, [00:04:55] that will always be. [00:04:57] Good messaging, good copywriting will [00:05:00] always be important to marketing and that, like I take a look at marketing strategies [00:05:05] versus marketing tactics. I. Marketing tactics change all the time, right? When [00:05:10] you look backwards and you take a look at 10 years ago, Facebook groups had massive [00:05:15] visibility. You saw businesses building off of these Facebook groups that had a hundred [00:05:20] thousand, 200,000 people, and a lot of reach. [00:05:22] So the number one thing is really the [00:05:25] algorithms from the large social media companies are shifting and changing. [00:05:30] Constantly and the platforms themselves are shifting and changing as well. They’ve [00:05:35] consolidated a little bit with meta purchasing and like growing through acquisition, [00:05:40] but when you take a look at earlier this year, I think the TikTok ban was like the scariest and [00:05:45] also like the biggest moment. [00:05:47] Yeah. Where you say. Hey, some people have built [00:05:50] literally millions, their millions entire business, their entire business off of TikTok, and you see the [00:05:55] de platforming that has happened. You know, there’s never been real proof of a shadow [00:06:00] ban, but you hear all the time people talking about, you know, one day my [00:06:05] reach just fundamentally changed overnight. [00:06:07] So I would say that de platforming the [00:06:10] algorithm shifts are the number one thing that has changed. You know, we have been told for forever. [00:06:15] That you should own your audience, build an email list. But the big change [00:06:20] now with the new iPhone is AI is built into the fundamental hardware and software [00:06:25] of the new iPhones. [00:06:26] Your, uh, email preview, right, that first line of an email [00:06:30] newsletter is now an AI summary. Your inbox is going, which quite [00:06:33] honestly, I despise. Yeah. I [00:06:35] hate that. I’m like, that is not what I want. I’m so, every time I look at my phone, I’m like, what am I, what am I looking at? Yeah. [00:06:40] [00:06:40] vincent: What am I, what am I reading at here? [00:06:41] But that’s just [00:06:41] the beginning of, yeah, that’s the beginning of [00:06:43] vincent: it. Right. And so [00:06:45] emails now have an algorithm because it’s being sorted into your primary, your updates, your [00:06:50] promotion tab, and even text messages from unknown numbers are being sorted into on [00:06:55] iMessage. A different folder as well. And so the ability to be [00:07:00] able to communicate and reach your audience directly, whether you are a [00:07:05] local brick and mortar. [00:07:06] And you have information that you want to be able to send [00:07:10] out about specials, about new staff members, about promotions, about retreats, and all of that [00:07:15] information, or whether you’re building an online business is the exact same thing. [00:07:20] You want the ability to be able to reach your audience as directly as much as possible and for you [00:07:25] to be able to own and control that relationship. [00:07:27] Now, we’ve talked about like AI in terms of. Um, [00:07:30] the impact that it’s having on your business, but AI can also be a huge tailwind as [00:07:35] well. Mm-hmm. If your business is leveraging it. And so, you know, the three [00:07:40] bus biggest trends and changes are these platform and algorithm changes the [00:07:45] way that you communicate directly with your community. [00:07:48] And then the third one [00:07:50] is how you’re leveraging AI or not leveraging ai. [00:07:53] Yeah. You know, that’s interesting [00:07:55] because I think, uh, I’d like to hit each of those just really quickly. Mm-hmm. Individually. Mm-hmm. For a little bit more [00:08:00] context. Um, and this could easily just how everyone knows, be an eight hour interview, and we’re gonna cram it into [00:08:05] like 55 minutes. [00:08:06] But, uh, I, I think it’s, this algorithm [00:08:10] conversation is something that has impacted everyone and it’s likely not [00:08:15] going to, to stop changing. Like it’s going to keep changing. [00:08:20] Uh, what do, what do we do about that? [00:08:21] vincent: I think the biggest thing is just understanding the trends in the [00:08:25] marketplace because. If, if you take a look at the adoption curve of [00:08:30] any technology, you know the, there is a place where you will have early [00:08:35] adopters that will adopt something. [00:08:36] The biggest example I think of early adopters adopting something [00:08:40] quickly was clubhouse. Like, remember the week where clubhouse was just like everywhere that [00:08:45] everywhere was, and then just [00:08:45] as quickly went away and then just as quickly [00:08:47] vincent: went away. The question is, is [00:08:50] like. How do you take a look at platforms and changes and you say, [00:08:55] Hey, clubhouse had its moment right, but when it went [00:09:00] away, how do you, how do you not let that become the distraction to your life and business, [00:09:05] whereas you have other instances like podcasting as a trend, or [00:09:10] TikTok as a trend. [00:09:11] Where you say, Hey, this is not just early adopters. This has the [00:09:15] potential to become mainstream and you see the value in it. And to [00:09:20] ensure that you are understanding how you can jump on that wave [00:09:25] and on that trend, once you start taking a look at those [00:09:30] trends, the next step is to take a look in your funnel. [00:09:33] So for anybody [00:09:35] who’s not a marketer, by trade, you know, in your marketing funnel, at the top of the funnel, you have [00:09:40] awareness. At the bottom of the funnel, you have your conversions or your purchases, and you have to take [00:09:45] a look at how that content strategy fits into your overall [00:09:50] funnel. Today we are in a moment where, at the top of the funnel, it’s all about shorts. [00:09:54] Yeah, [00:09:54] vincent: and [00:09:55] all about shorts means we’re talking about Instagram reels, we’re talking about tiktoks, and we’re talking about YouTube shorts. [00:10:00] You know, YouTube shorts are showing up in Google searches. Tiktoks and [00:10:05] Instagram reels have crazy virality. If your messaging resonates mm-hmm. [00:10:10] With folks online, but those are not conversion events. [00:10:13] The conversion events [00:10:15] happen towards the bottom of the funnel and the bottom of the funnel is where you don’t just go broad, you [00:10:20] go deep. [00:10:20] Yeah. [00:10:21] vincent: And going deep means long form content like podcasts [00:10:25] going deep means the eBooks that are actually still working. If the eBooks have a lot [00:10:30] of value. [00:10:31] Yeah. [00:10:31] vincent: Where you can walk somebody through that journey. [00:10:34] It’s interesting as [00:10:35] you say that because you said earlier there’s a difference between marketing strategies and like marketing tactics. [00:10:40] Mm-hmm. And that’s what you’re talking about right now. Yeah. It’s like, uh, I think a lot of us don’t have [00:10:45] a good marketing strategy, right? We’re being tempted with all the tactics to [00:10:50] grow followings. [00:10:51] Mm-hmm. And, you know, go viral without understanding. Like, no, there’s a [00:10:55] conversion strategy that at the end of the day, that’s what marketing is doing. It’s driving awareness. [00:11:00] And driving them to make a decision on something. And that’s a strategy that has to be in [00:11:05] place. Yes. Before all these other things happen. [00:11:07] vincent: Absolutely. Because a lot of a question [00:11:10] that a lot of early entrepreneurs ask is like, where should I be? Right? [00:11:13] Mm-hmm. [00:11:14] vincent: And it’s, [00:11:15] and the where should I be? Is, is the quintessential marketing tactic [00:11:20] question because it’s asking what channel, what social media channel should I be on? And, you [00:11:25] know, the, the irony of the whole thing is, like, my favorite answer to that is wherever you’re the most [00:11:30] comfortable, right? [00:11:31] Wherever you’re the most comfortable is going to be the channel where you’re going to [00:11:35] enjoy creating content the most. And you have the best [00:11:40] chance of sustainably doing that over the course of a year. Because [00:11:45] a year putting out content in the same channel is about what it takes. [00:11:49] Mm. [00:11:49] vincent: To [00:11:50] be able to start growing your community, that community doesn’t need to be massive. [00:11:54] [00:11:55] Right. I, uh, online there’s like the concept of the thousand true fans that many of us [00:12:00] have heard about, where you can have a thousand people that are really passionate about what you’re doing. And this is not my concept. [00:12:05] This is, you know, a concept that is taught pretty frequently, but that could be on substack. [00:12:09] [00:12:10] Right. If you are not a camera person, you’re not a video person, it could be substack. If you [00:12:15] are comfortable with audio, that could be in podcast format. But I think the biggest piece though [00:12:20] is how you take a look at how creating that long form content goes into a [00:12:25] flywheel. I. And that flywheel results in other different types of [00:12:30] content coming out of it, right? [00:12:31] Yeah. And you, you see companies like BBG doing this really well where this [00:12:35] long form podcast will get clipped into smaller clips. It’ll get turned, those clips [00:12:40] can get turned into blog posts. Those blog posts can turn into captions. And so. [00:12:45] The long form content is really great for being able to batch [00:12:50] content. [00:12:50] The short, the shorter content is how you start reaching people [00:12:55] top of funnel. [00:12:55] Yeah, no, I think that’s so good. And that’s back to the strategy. Mm-hmm. And we all need a [00:13:00] strategy in place before we just. Throw mud on a wall and it’s like, why isn’t it working? [00:13:05] Well, it takes work for it to work. Yeah, it takes work. [00:13:08] Um, now this AI [00:13:10] component of it, because I think the fact that ai, we don’t even have the option to use it, and I think [00:13:15] that’s what I want everyone to grasp right now in what Vincent said earlier, is that [00:13:20] truly it’s being hardwired into the new iPhones, and that’s not the only [00:13:25] place. Mm-hmm. It’s now coming as an a templated part of. [00:13:29] [00:13:30] Everyday use business tools. Yes. This is not something we get to choose to use. This isn’t [00:13:35] something that we’re like, oh no, it’s being fed to us now. Mm-hmm. It’s not an option. It’s [00:13:40] happening all around us. And so there are still some people who are pretty adverse [00:13:45] to it. Yep. Uh, just like there are still people adverse to social media and probably some that are [00:13:50] still adverse to email, surprisingly. [00:13:52] Um, but. I think the the point is, is [00:13:55] no, it is happening. It is here. This isn’t something we’re talking about. It’s not a choice we have. And [00:14:00] so in this world of ai, what would you say when it comes to [00:14:05] marketing and personal brands, like what’s the number one thing that all of [00:14:10] us listening and selfishly me, what do we need to know? [00:14:14] [00:14:15] What do we need to embrace? What do we need to be proactive about when it comes to utilizing [00:14:20] ai? [00:14:20] vincent: I think that’s such a great question. I think I see AI as like the great [00:14:25] equalizer. [00:14:25] Mm-hmm. [00:14:26] vincent: And what I mean by that is there are technology [00:14:30] trends that allow solopreneurs, local businesses, small businesses. [00:14:35] To be able to compete on the same world stage as large [00:14:40] corporations. [00:14:40] AI is one of those enablers, and what I mean by that is [00:14:45] in 2017, I was the CMO of a SaaS startup, a software company [00:14:50] based in San Francisco. We were venture-backed and we were using AI back in [00:14:55] 2017 to be able to answer customer service tickets on behalf of our clients. [00:15:00] With a success rate of like 70% of tickets being solved by [00:15:05] ai. [00:15:05] And you know, back then that was something that, like your [00:15:10] average person had no idea that large brands could even do that. [00:15:15] And that was a good four or five years before Chat G gt [00:15:20] [00:15:20] totally, yeah. [00:15:20] vincent: Hit the market, right? What chat GPT did was not new [00:15:25] technology necessarily. Because large corporations always had data scientists, [00:15:30] always had software engineers to be able to automate that type of stuff. [00:15:33] What large language [00:15:35] models have done is actually make that accessible to [00:15:38] everybody, [00:15:39] vincent: to small and [00:15:40] medium sized businesses. [00:15:41] Yeah. [00:15:41] vincent: Mm-hmm. And that is something that is [00:15:45] incredibly wild, right? When you take a look at what large companies used [00:15:50] to do was make these large investments in technology. [00:15:55] And it allows them to be able to compete in a completely different way than normal [00:16:00] companies. [00:16:00] In the personal brand space, Kim Kardashian put out her first mobile app [00:16:05] in 2014. Mr. Beast put out his first mobile app in [00:16:10] 2020. Tony Robbins put out his first mobile app, uh, in I [00:16:15] think two years later. I wanna say it was 2022. And so when you’re taking a look at [00:16:20] Yeah, individuals that are putting together personal brands. [00:16:23] You look at that upstream and you’re [00:16:25] just like, well, you know, all of them are doing it. Why I think is the number one [00:16:30] question, and that why has a lot to do with the filtering [00:16:35] and the AI and the algorithms because. They’re seeing the [00:16:40] trends of what’s happening in email marketing with open rates lingering around 31% and [00:16:45] declining every single day. [00:16:46] All of us are getting hundreds of [00:16:50] emails a day and we know that. And the mobile apps allow them to be able to send push [00:16:55] notifications and engage like never before. Right? And so [00:17:00] even when you take a look for anybody who’s running online businesses and is familiar with launches. [00:17:05] So launching is a concept where you’re providing value, you’re nurturing your audience. [00:17:09] You [00:17:10] might have some type of live event, and then after that you might open up a membership. [00:17:15] You know, launches historically have been done through email marketing where you would [00:17:20] send emails. Then after that we saw that some people started launching [00:17:25] with social media and email. And you know, some of the best launches today [00:17:30] are actually happening with online events that occur in a mobile app. [00:17:34] [00:17:35] And it’s push notifications, social media, and email. And this [00:17:40] was something that wasn’t. Accessible in the past, and we’re starting to [00:17:45] see companies being able to bring this type of technology and making it available to [00:17:50] anybody. [00:17:50] You know, it’s interesting because you just mentioned like so many different channels, [00:17:55] right? [00:17:55] Yeah. And it’s like, and I think that’s what’s overwhelming. Mm-hmm. For someone who’s, you know, the [00:18:00] solopreneur or they have a really small team. Yeah. Or they’re just starting out and it’s like, oh my gosh. [00:18:05] You just talking about email marketing and now there’s social media, and then there’s all the different social media platforms. [00:18:09] Yep. And now there’s [00:18:10] personal brand apps. And so if you were to narrow it down right, to like what are the [00:18:15] most fundamental and successful marketing channels [00:18:20] that someone should start with? [00:18:22] vincent: Yep. [00:18:22] What would you say? [00:18:23] vincent: I think start with [00:18:25] is, is the answer that I had earlier, which is where you’re the most comfortable. [00:18:28] Right. I think. [00:18:30] If I was to take a look second to where you’re the most comfortable, I would say it [00:18:35] is, where is your avatar, your ideal customer? Where are they hanging out already today? [00:18:39] [00:18:40] Mm-hmm. [00:18:40] vincent: And where they’re hanging out already today is very different. [00:18:45] I mean, there are some communities that build off a print interest. [00:18:47] I have not used Pinterest since, I [00:18:50] think my wife and I got married almost 10 years ago because that was where our wedding, you know, Pinterest [00:18:55] board was. But you know, I know somebody who, uh, they run, [00:19:00] um, they basically have like your ultimate Walt [00:19:05] Disney World guide and that actually is a business that gets a [00:19:10] lot of their business from organic Pinterest. [00:19:13] Um, I built an app that’s [00:19:15] called Dad’s Club. So you mentioned kind of like my, you know, my passion there at trying to [00:19:20] become the best father that I possibly can be. And I’m not a parenting expert. I’m just like trying to figure it out [00:19:25] every single day doing the best that I can. When I launched the Parents’ Club app, I actually had [00:19:30] QR code flyers and pediatrician offices. [00:19:34] Because that’s [00:19:35] where my ideal avatar was, was it was a new dad who was going [00:19:40] to either prenatal visits or, you know, newborn, uh, visits at the pediatrician’s [00:19:45] office. And so I think that’s where online can get complicated with a [00:19:50] lot of the funnels, but fundamentally it goes to, it’s a lot easier to go to where your audience [00:19:55] is as opposed to try to get them to come to you. [00:19:57] Oh, I love that. And I think that’s good. Start with where you’re most comfortable. [00:20:00] Then two, go to where your avatar is, right? Mm-hmm. You gotta go to where your audience is, wherever that [00:20:05] may be. Yeah. Uh, and I was just, I was cracking up internally because you mentioned Pinterest, and that’s [00:20:10] how I am with TikTok. [00:20:10] It’s like people are like, Hey, they’re always sending me TikTok videos. Hey, you gotta watch [00:20:15] this video. I’m like, I can’t see it. I don’t have an account. Yeah. And they’re like, [00:20:20] why? And I’m like, it’s just not my place. Like my avatar is not there [00:20:25] and I’m not comfortable on the platform. Right. Yeah. So it’s like I’m, I’m not present there. [00:20:28] Totally. I can’t, can’t [00:20:30] see anything there. And I think there’s a lot of truth to that is one, you gotta enjoy what you’re doing, otherwise you’re not gonna do it. [00:20:35] Um, and two, most importantly, your avatar has to be there in order for you to actually do the thing you’re [00:20:40] trying to do. Yeah. Which is reach the person that you’re trying to serve. [00:20:43] Yep. Um, so I think that’s really [00:20:45] wise And sage advice. Uh, what are some of the common mistakes that you see [00:20:50] personal brands making when it comes to. All that we’re talking about. [00:20:54] vincent: Yeah, I [00:20:55] think the, one of the most common mistakes is not figuring out who you’re serving [00:21:00] and trying to be everything to everybody. [00:21:03] You know, that that ends up [00:21:05] being something that’s really dangerous. And, you know, for anybody listening to this podcast, a [00:21:10] likely already knows brand Builders Group BBG, you know, has brand DNA [00:21:15] as a portion of, you know, how do you figure out who to [00:21:20] best serve? To take a look at the messaging to be able to serve that person [00:21:25] well. [00:21:25] And for all of our folks who are building personal brand apps, this is [00:21:30] something that we absolutely recommend early on because you know [00:21:35] your story, you have a story in terms of who you are and the transformation that you’ve [00:21:40] had in your life. And being able to have that message [00:21:45] really resonate with somebody else. [00:21:47] Um, there are components of. [00:21:50] You know, that personal story, how you felt and how you feel now that [00:21:55] needs to be able to end up in your messaging. And today, you know, the, [00:22:00] this is where leveraging the AI can really, really help in whether it’s [00:22:05] doing the research or, uh, tactically. Being able [00:22:10] to just generate different types of messaging to test. [00:22:13] Mm. [00:22:13] vincent: And you hear a [00:22:15] lot about testing when it comes to paid media, just because you can, you can [00:22:20] test with different audiences, but if somebody’s not investing in paid ads, you [00:22:25] can just as easily test in captions, right? Sure. On your Instagram posts. [00:22:30] But you know, I think social media today, a lot of it is just putting a lot out [00:22:35] there. [00:22:35] Taking a look at what’s working and doing more of what’s working. You [00:22:40] know, there’s places like email subject lines where you can take a look at testing as well. [00:22:45] But ai, you know, it used to be that you would have to hire a copywriter [00:22:50] to be able to write out these six, seven different versions of [00:22:55] something. [00:22:56] And today, that’s where AI allows the small and local [00:23:00] business owner to be able to have the same types of resources as a company that does have a [00:23:05] full-time copywriter. [00:23:06] Yeah, I love that you bring that up. And I wanna say it was Gary [00:23:10] V who quoted this at an event we were at last year, and he said, no one [00:23:15] should fear ai. [00:23:16] Taking your job. You should only fear AI if you [00:23:20] don’t integrate AI into your job. Yes. Right. It’s like it’s not gonna replace [00:23:25] jobs, it’s gonna replace people who refuse to use it in their job. Yeah. And I think that’s a lot of what you [00:23:30] just said. It’s like, I mean, it’s forcing there to be a quicker turnaround. [00:23:34] Mm-hmm. It’s [00:23:35] forcing speed. Yeah. It’s forcing deliverability what used to be acceptable to [00:23:40] wait 30 days on a copywriter. It’s like, uh, no, I want it today. [00:23:43] vincent: Yeah. [00:23:44] Like end of [00:23:45] day. [00:23:45] vincent: Yeah. Yeah. And you know, I was, I was walking last week with a good friend, [00:23:50] Ashton Shanks. He’s building an AI company previously, you know, he was seven, eight figure [00:23:55] marketing agency owner. [00:23:56] And we were talking about like how AI is going to evolve and kind of like [00:24:00] internally what we’re seeing inside of our own companies. And the biggest thing is like, [00:24:05] it’s not necessarily replace jobs, but it’s made everybody on the team more efficient. Mm-hmm. [00:24:10] And from a productivity standpoint, um. The folks on our, [00:24:15] on my team that are using AI are getting more done. [00:24:18] In the same length of [00:24:20] time. And I think that’s been the biggest change, is that some of the really [00:24:25] highly repetitive types of work we’ve been able to leverage AI for so that [00:24:30] we can spend more time on the strategy. Yeah. And the stuff that’s actually going to move the needle [00:24:35] and you know, being able to leverage the AI is really important. [00:24:39] I think that, [00:24:40] you know, you and I, you had just mentioned like people who are AI adverse. I think the, [00:24:45] the AI aversion, a lot of it comes from like, well, I tried it out and like it’s just not [00:24:50] good. Right. And, uh, that part has a lot to [00:24:55] do with like continuing to experiment but also feeding your own [00:25:00] content in. [00:25:01] Yeah. I think like step one, so for anybody who [00:25:05] is listening to this saying, you know, I, I am one of those AI adverse people. Like, what [00:25:10] are the first three steps that I can take to, to try it? You know, I think a common one [00:25:15] is trying to use AI to write something for you. But if you put a prompt in and the AI just puts [00:25:20] something out where you’re just like, this is not aligned with how we write, this is not aligned with [00:25:25] how I speak. [00:25:25] This is not aligned as my with my values. The next step after that [00:25:30] is to take the stuff that you have written or take podcast episodes and [00:25:35] transcripts of podcasts that you’ve been on. And to feed that in and [00:25:40] to help the AI understand what you sound like, how you [00:25:45] speak, and the types of things and methodologies that are aligned [00:25:50] with you. [00:25:50] And the more and more that you do this, the AI starts to [00:25:55] understand you even better. And you know, this is no different than [00:26:00] onboarding a new employee into your company. [00:26:01] Mm-hmm. [00:26:02] vincent: Right? Because [00:26:03] you gotta train ’em up. [00:26:03] vincent: You gotta train ’em up. [00:26:05] Right. You put a job description out there, you, you know, you welcome somebody in. [00:26:09] But on day [00:26:10] one, that person is not going to understand everything about you and your company and how you work. [00:26:15] Until you start helping that person understand that, you know, [00:26:17] it’s literally, as you were talking, what it made me [00:26:20] think about is. AI is only gonna be helpful to you when you actually know [00:26:25] what it is you want it to do. [00:26:26] Yes. Like with any good communication. Mm-hmm. Right. If you’re not [00:26:30] clear in the questions mm-hmm. You’re never gonna get the answers that you want. Yes. Right. If you’re not clear in what [00:26:35] results you want, then it’s really hard to give good instructions, which [00:26:40] makes the strategy part all that more important for this to even be able to help you.[00:26:45] [00:26:45] Otherwise, it’s gonna be bad. Yes. It’s gonna be yes. Not good and people are like, oh, this is [00:26:50] terrible. And it’s like, no, it’s not terrible. Your communication to it was terrible. Mm-hmm. [00:26:55] No different than a new hire or an employee. It’s like you give them bad instructions, [00:27:00] they’re not able to do the job. This is no different. [00:27:02] vincent: It’s no different. So in [00:27:05] 2019, my first daughter, Lily was born. She’s about five years old. Um, right now, but that was the year that [00:27:10] I started Dad’s Club and you know, with Dad’s club starting in 2019, [00:27:15] uh, early 2020, I had a copywriter on the team. And you know, dad’s [00:27:20] Club is a mobile app where it’s got parenting book, audio summaries, and I [00:27:25] had somebody that was reading those books, summarizing those books, and then writing [00:27:30] scripts. [00:27:30] For me to like, like an [00:27:31] actual human, do it, not like an actual [00:27:33] vincent: human doing that. [00:27:35] Right. Okay. And you know, that costs a lot of money. A lot of [00:27:38] money. And a lot of time. And [00:27:39] vincent: a [00:27:40] lot of time to be able to do that. Today, if I [00:27:45] wanted to do a new audiobook summary, we’re talking about it’s 15 [00:27:50] minutes. [00:27:50] That’s crazy. [00:27:51] vincent: To be able to prepare for it, another 10 minutes to be able to record [00:27:55] that. And then after that, you know, it’s editing. But we’re talking [00:28:00] about something that used to take a week to be able to do, can now be [00:28:05] done in an hour, and it’s the exact same steps. You know, back then, like I [00:28:10] still had to give instructions to that writer. [00:28:12] Sure. I still had to give feedback for revisions. [00:28:15] The only thing that’s different now is, you know, the AI is going to be more consistent, [00:28:20] is going to be faster, but you can’t skip the steps. [00:28:25] Mm-hmm. Of mm-hmm. Telling it exactly what you want it to do. [00:28:27] Yeah, I think that’s so good. Uh, [00:28:30] and I think it’s really important that you mentioned that, that this app, right? [00:28:33] Mm-hmm. So we, we mentioned [00:28:35] earlier that Vincent is the CEO and founder of viton, and they build [00:28:40] mobile apps. And in our unique world, they, you know, build this awesome personal [00:28:45] brand app. Mm-hmm. And I, I’d love to talk about that a little bit because I think there’s a trend Yes. Heading in that [00:28:50] direction because of all the things that you mentioned where. [00:28:52] The algorithms on all the platforms are [00:28:55] constantly changing and will continue to change for the benefit of those platforms. [00:29:00] Mm-hmm. Not necessarily for the benefit of the content creator. Yes. As it is. Then [00:29:05] two is the, the decline trend in open rates and email marketing, [00:29:10] because you’re right. It’s like we have heard this and I’m a big believer of like, no, you have to own your [00:29:15] contacts. [00:29:15] Right? You’re not building your audience on rented real estate for other people. Uh, no [00:29:20] offense, mark Zuckerberg or anyone else, but it’s like, I’m not trying to build your empire, right? Yeah. I’m trying [00:29:25] to create my own community. However, now with AI and all these [00:29:30] things in your inboxes, it’s like mm-hmm. [00:29:31] They’re not getting your emails. No, they’re not opening your emails and it’s like, [00:29:35] this is a whole new world of everything that was, [00:29:40] is no more. Right? It is changing rapidly and at the speed of technology, [00:29:45] it’s like you cannot keep up and then. I think you mentioned [00:29:50] things like push notifications and mobile apps, and I think there is this [00:29:55] rise to this concept of, well, how do I consolidate all of my [00:30:00] content to make it easier for people to access, you know, my information so they don’t have to go to [00:30:05] YouTube, then Instagram, then my podcast, then X, then TikTok.[00:30:10] [00:30:10] Um, but then also the ability to reach ’em. Yeah. So let’s talk about like what is a [00:30:15] personal brand app? When, you know, you mentioned a few of these, like Kim Kardashians happened more than a [00:30:20] decade ago. Um, what is it, what do they do and what are the trends that you see towards [00:30:25] this? [00:30:25] vincent: Yeah, so I think the first thing is when you take a look [00:30:30] longer over the course of like a century, there are always changes [00:30:35] in how to be able to reach folks. [00:30:37] So newspapers and the printing [00:30:40] press, like if you go back, what’s back? If you go back that long. There is the evolution of that [00:30:45] to radio, to tv, to websites, to [00:30:50] mobile apps, to the push notifications that mobile apps are able to [00:30:55] send now, and being able to evolve with them oftentimes [00:31:00] starts with the larger players in the market. [00:31:02] That can afford it. Mm-hmm. And then [00:31:05] becomes accessible to the masses and that’s what’s happening to your point, with the [00:31:10] personal brand apps that we’re seeing now. So a personal brand app allows you [00:31:15] to be able to think about all of the things in your LinkedIn bio, right, that you put in your LinkedIn [00:31:20] bio today when somebody clicks that, they’re gonna click on one of the seven links in there. [00:31:24] Yeah, [00:31:25] and then you may or may not ask for an email address depending on what [00:31:30] one of those seven links are, and when you get that email address, you can send [00:31:35] emails to them, but they have an open rate that’s under 50% and a click through rate, that’s like two to [00:31:40] 3%. The game changer with these personal brand apps are, if you’re listening to this [00:31:45] right now and you’re wearing an Apple watch, you get notifications on your Apple Watch. [00:31:49] [00:31:50] If you have an Apple Home pod in your house, you get notifications on your [00:31:55] home pod, even when you’re away from your phone. But for the phone that all of us carry around [00:32:00] today, we on average spend five hours a day in our, on our phone. On our [00:32:05] smartphones, like everybody has a smartphone and 90% of that time is spent inside [00:32:10] of a mobile app. [00:32:10] Yeah, that’s wild. And I don’t even, oh, my phone’s across the room. This is the furthest I’ve ever been [00:32:15] from my phone. But if I had my phone, you don’t even have to unlock it [00:32:20] to see the notifications. Yeah. That is in marketing, [00:32:25] the best real estate. Mm-hmm. That you could possibly have. Right now it’s closer than a billboard. [00:32:29] [00:32:30] Somebody checks their phone, unlocks their phone 205 times a day. And [00:32:35] so this is powerful in terms of engagement. So we talked [00:32:40] about earlier in this episode, short form content, really great top of funnel to be able to build [00:32:45] awareness. It gets virality and it gets attention. Push notifications [00:32:50] allows you to go deep and to get engagement. [00:32:53] Hmm. [00:32:53] vincent: And what I mean by this [00:32:55] is you’re likely listening to this on a podcast right now, wherever you subscribe to [00:33:00] podcasts. If it’s an Apple podcast and you don’t listen to an episode for three weeks, [00:33:05] new episodes, don’t get downloaded onto your phone anymore. If you’re watching a YouTube video, [00:33:10] all the YouTubers always say, subscribe and hit the bell. [00:33:12] Subscribe and hit the bell. Subscribe and hit the bell. [00:33:15] Why do we do that? Because hitting the bell gets you pushed notifications. The power of these [00:33:20] personal brand apps is consolidating everything in your LinkedIn bio all into one place. [00:33:25] Onto a property that you own in a mobile app that you own [00:33:30] that doesn’t have that algorithm between you and your audience. [00:33:33] But the other beauty of it [00:33:35] is you might be listening to the BBG podcast. You download A BBG [00:33:40] light app, and then now anytime that there’s a new blog post, you’re getting [00:33:45] push notifications for that blog post. Anytime that there’s an online event, you’re getting push [00:33:50] notifications for that. Because it’s really hard for somebody to come into your ecosystem [00:33:55] where they may have discovered you on YouTube and they might not have any [00:34:00] idea that you have an e-commerce store, or they might know you from the [00:34:05] e-commerce mm-hmm. [00:34:05] Store and they have no idea that you post blog posts. ’cause like [00:34:10] I’m not sitting around on blogs hitting refresh, like waiting for a new article. And so you [00:34:15] have to be able to push that content to folks so that everybody sees and [00:34:20] knows it. But when you do that, because the push notifications [00:34:25] is really about nurture and relationship. [00:34:28] When you have an offer, [00:34:30] when you have a new program, when you have something that you’re opening up, it’s already [00:34:35] there. You’re not trying to move them to a webpage or a website from your YouTube [00:34:40] channel because everything’s already in one app. [00:34:43] You know, it’s interesting because, [00:34:45] uh, I didn’t connect the dots. [00:34:46] S with this earlier until you were just talking, but you know, you [00:34:50] go to the app store today, it’s like every large company has an app at this point. Yes. And this [00:34:55] is not any different than what you were talking about earlier about how the large companies have been using [00:35:00] ai, AKA software engineers Yeah. [00:35:03] For decades. It’s just wasn’t [00:35:05] accessible to the masses. Right. And it’s the same thing with apps. [00:35:08] vincent: And it was the same thing with websites [00:35:10] 10 years ago. Yeah. There was a point like, believe it or not, because this [00:35:15] seems like so long ago, there was a point when entrepreneurs were asking the question of, [00:35:20] should I build a website? [00:35:21] Yeah. Right. Which seems so foreign day, which seems so [00:35:25] foreign, [00:35:25] vincent: but at the time it was white pages. [00:35:30] Businesses were listed in the White pages, and some businesses [00:35:34] had a [00:35:35] website. [00:35:35] vincent: Had a website, and there were some that said, no, I don’t need that. I got [00:35:40] my phone number in the White pages. [00:35:41] Who needs this digital thing? [00:35:42] Who needs [00:35:43] vincent: this digital thing [00:35:45] today? Like that’s absurd. It’s absurd. Yeah, right. We live in Nashville. Uh, you know, [00:35:50] we both live in Nashville. If we went to the farmer’s market and we saw somebody setting [00:35:55] up a new table with a new tent, there are two things that that table definitely [00:36:00] has today. They have a website, they can accept credit card, and they probably use either [00:36:05] Square or Shopify. [00:36:06] To be able to have their online presence and accept credit card payments. [00:36:10] That is like, you would be crazy to set up a new business at the [00:36:15] farmer’s market and only take cash [00:36:16] to it. You know, it’s so funny you say that because I only know when the farmer’s market is happening [00:36:20] because of the different digital platforms. [00:36:22] Mm-hmm. That I follow. That alert me. Yes. Right. It’s like if [00:36:25] it wasn’t for that, I wouldn’t even know it existed. [00:36:27] vincent: Correct. So across all the industries [00:36:30] where VI and plays today, right? So we, we want to help people live healthier, happier lives. We [00:36:35] work with, uh, brick and mortar fitness studios. We work with online fitness live [00:36:40] streamers. [00:36:40] We work with chiropractors offices. We work with folks who, you know, teach [00:36:45] parenting strategies, have, you know, health strategies across all those [00:36:50] spaces. The number one thing that we’re seeing is this move towards the [00:36:55] apps because upstream. Right. Chipotle has an app, but if you [00:37:00] are a local restaurant and you are making salads, your consumers are making a [00:37:05] choice. [00:37:06] Right. If you’re a local coffee shop, you know, and you take [00:37:10] a look at Starbucks’s earnings report. Yeah. Starbucks has [00:37:15] over a third of their revenue is coming from revenue inside of the mobile app. [00:37:20] Inside the Starbucks app. [00:37:21] Yeah. That’s crazy. That [00:37:22] vincent: is crazy. But how is the [00:37:25] local coffee shop? Get to do that? [00:37:27] Get to do that because consumer [00:37:30] preferences are clear. 88% of consumers prefer to [00:37:35] interact with a business in their mobile app instead of the mobile website. [00:37:40] And having a mobile friendly website today is not enough [00:37:45] anymore because we all know the experience of using an app. It’s faster, [00:37:50] it’s more responsive. [00:37:51] You’re not doing that thing where you have to like zoom in and zoom out [00:37:55] on your phone and it’s, it’s built for your phone. [00:37:58] Mm. [00:37:58] vincent: But the other thing that [00:38:00] happens as well is if you are thinking, my website’s already mobile friendly, that’s [00:38:05] enough. People will open up your mobile app [00:38:10] two and a half times more often than they’ll visit your website. [00:38:13] You know, back in the day when [00:38:15] like a OL was a thing, we used to all bookmark websites, right. Today, nobody’s [00:38:20] bookmarking websites. You just do a Google search. If you need to find a company’s website, [00:38:25] if you can remember the name of the company, the app [00:38:30] icon that somebody saves onto your phone is kind of like that refrigerator magnet [00:38:35] mm-hmm. [00:38:35] That the businesses used to send out. Right? Yeah. The refrigerator magnet [00:38:40] was a thing because it was the reminder. Yeah. For [00:38:45] you. Of that business and their phone number today, that is the app icon. [00:38:49] Hmm. [00:38:49] vincent: [00:38:50] Somebody unlocks their phone 205 times a day. They’re either gonna see your logo there or they’re not. [00:38:54] [00:38:55] There’s gonna be either the red little bubble that says you have a notification or there’s not. [00:39:00] And every single day that a business doesn’t build a website [00:39:05] at that farmer’s market is a day where they’re sending their customers off to a [00:39:10] competitor. All of the analysts. And all of the big [00:39:15] companies already know this is mobile apps because the big, the big players have been [00:39:20] doing it for a long time. [00:39:21] For a long time. [00:39:22] And this is the opportunity for the small [00:39:25] business, the entrepreneur. Mm-hmm. The solopreneur, the content creator, the thought leader, the speaker, the author, the [00:39:30] coach to get into the space. Yes. And that’s, and that’s what I hear you saying, right? [00:39:34] vincent: Yes. [00:39:35] And that can be a scary and daunting thing though. [00:39:37] Mm-hmm. Right. What is [00:39:40] different now is that. Just like [00:39:45] websites are possible for small businesses to have, the mobile [00:39:50] apps are coming to be the same thing as well. You know, traditionally, if you wanted to [00:39:55] custom build a mobile app. Projects can start actually with dad’s club. When I first started [00:40:00] trying to build dad’s club, I went out and I got quotes, uh, for what it was like to build that.[00:40:05] [00:40:05] And you know, the average quote was like 50 to 150,000. And I’m thinking, oh my [00:40:10] gosh, this is on top of the copywriter that I’m gonna need to be able to help me create the content. [00:40:15] And, uh, today. It’s possible to do that in a 10th of the price because [00:40:20] the technology has just changed. [00:40:21] Oh, I will just tell you guys, uh, if you are a part of the Brand Builders Group [00:40:25] community, that we have two apps. [00:40:26] Mm-hmm. Right? We have a community app, which is just our like membership [00:40:30] app. And when we were getting quotes for it, so it’s been live for two years, took us [00:40:35] a year to kind of get it live. So when I started initially getting quotes. For the BBG app was [00:40:40] probably four to five years ago, minimum quotes were coming in at [00:40:45] $250,000 mm-hmm. [00:40:46] For us to build this custom app. And I was like, what? That’s [00:40:50] crazy. Like we’re a small business, that’s a down [00:40:52] vincent: payment on a house. [00:40:53] Like that’s [00:40:55] insanity. And, and also knowing it was gonna be more expensive and take longer than what they were putting [00:41:00] Yes. Just like building a house, by the way. Yeah. Um, and so then I started looking at like other [00:41:05] platforms. [00:41:05] Like we looked at Mighty Networks. Mm-hmm. And we looked at all these other different platforms and they were all good in their [00:41:10] own right. But none of them could do everything that we needed. Yes. But even then, it was $30,000 a [00:41:15] year. In perpetuity. [00:41:16] vincent: In perpetuity. [00:41:17] And I’m like, and it doesn’t even do all the things we [00:41:20] wanted. [00:41:20] Right. And so we finally kind of like piecemealed together everything and [00:41:25] created an app that almost had everything that we wanted, but not quite. But it still [00:41:30] was. I mean, it still is going to be tens of thousands of dollars a [00:41:35] year mm-hmm. To pay for that. Um, and it was also a, a painful [00:41:40] process. Not, eh, that’s just the, the, the art of technology. [00:41:43] It’s a little bit painful. [00:41:45] And when we got introduced to you, I was like, there’s gotta, this is like, there has to be a, [00:41:50] like a trick. Like there’s, this is can’t be real because. It wasn’t [00:41:55] tens of thousands of dollars for a personal brand app. It was $2,500 at the time. [00:42:00] Mm-hmm. And I have no doubt your prices will go up over the course of time. [00:42:03] That, but it was more than that. It was [00:42:05] done in a week. Yeah. And I was like, no way. They lie. They lie. [00:42:10] No way. Uh, because we had gone through the process. Mm-hmm. And I’m like, there’s no [00:42:15] way they’re gonna be doable, all that for this. Like, how do they make money? And it’s like, but. [00:42:20] Learning the, the process and the business. [00:42:21] It’s like, well, that’s what good systems processes a good team. Yeah. [00:42:25] Automation, ai and actually knowing what you’re doing. Can actually help do that. [00:42:30] And I share that to go, because we invested into this and we have two apps now. We have B, [00:42:35] B, G for members, but we have B, BG Light. Yeah. Right. So this is everyone’s hint. [00:42:38] Go down bb g, light, it’s a [00:42:40] free app. Uh, but it’s for all these reasons because we are experiencing the same things that everyone [00:42:45] else is. Like the algorithm is changing. It’s harder to reach our audience. Yeah. So the email open rates [00:42:50] are lowering, even though these are in our email list, people who’ve opted in, and it’s like, why aren’t you opening [00:42:55] our emails? [00:42:55] Mm-hmm. Um. And so we invested in the same thing to, to solve the [00:43:00] same problem that we’re talking about. But I think what made it so appealing [00:43:05] is it, it is what you just said. It’s like what has been available and around that we’re [00:43:10] already accustomed to. We just couldn’t afford it. Mm-hmm. Is now affordable for the [00:43:15] small business owner, the solopreneur. [00:43:17] Um, and at $2,500 there’s a pretty quick ROI [00:43:20] in just being able to talk to your customers again. Yes. To be able to reach your audience. Yeah. Like [00:43:25] that means a lot In a world where. Big business owns [00:43:30] that, right? Mm-hmm. And they get to decide when, how, and that’s not cool. Right. So this is like [00:43:35] really taking back control of your audience. [00:43:37] vincent: Yeah. And we, we’ve spent years [00:43:40] refining the processes, to your point, to be able to make it possible to build a custom [00:43:45] personal brand app in a week. And you know, we kicked off your project on a [00:43:50] Monday. By Wednesday, we were showing you every single screen in your app. You gave us some [00:43:55] feedback on that. [00:43:55] Wednesday afternoon, by Thursday we turned the revisions and then we were submitting the app to Apple and [00:44:00] Google on Friday. And I remember on Saturday you, we left for [00:44:02] Mexico, you and [00:44:03] vincent: Rory, and the family [00:44:05] left for Mexico. [00:44:06] That’d be ready, but that’s [00:44:07] vincent: how mu, that’s how much confidence that we had [00:44:10] in the processes because we’ve done this so many times. [00:44:13] There’s three things [00:44:15] that really make us unique in the marketplace today. You know, our mission is to help people live healthier, happier [00:44:20] lives. And the secondary to that, and just as important is we want to make [00:44:25] this type of technology that large companies have always had access to available to every single [00:44:30] solopreneur, local entrepreneur, small business. [00:44:33] And, uh, [00:44:35] we do that by bringing simplicity and speed to the process. Mm-hmm. So we can do this in a [00:44:40] week so that you can achieve the ROI, you know, be for many, many [00:44:45] marketing agencies. Salaries and labor is the biggest cost by streaming lining these [00:44:50] processes we’re able to bring. The amount of cost that it takes us to be able to build the [00:44:55] app and then pass all of that through. [00:44:57] Yeah. The simplicity part is talking [00:45:00] about, we know that the process of building a mobile app can be really intimidating, which is why we [00:45:05] take on all of the technical stuff and you know, we work with [00:45:10] majority companies that do not have a chief technology officer, do not have [00:45:15] software development teams in house to be able to allow them to compete with the companies that do.[00:45:20] [00:45:20] Yeah. And you know, the second thing is just the number of features and integrations that we [00:45:25] have allows you, to your point, to be able to tie [00:45:30] all of these different things together. That historically, if you bought a [00:45:35] branded app, you’re buying it from a company where the only thing that that app does. Is [00:45:40] provide you with a branded mobile app for whatever that company does. [00:45:43] So you end up [00:45:45] with either an e-commerce app that only does e-commerce, a food delivery app that only [00:45:50] does food delivery, or a content app that only does content. [00:45:55] And you know, there’s. Two big trends that we’re really seeing. The first one is the [00:46:00] implementation of ai. So the BBG light app does have, um, a custom GPT [00:46:05] in it that is called Brand Bot. [00:46:07] And Brand bot is brilliant [00:46:10] at actually helping you do the types of things that you would do if [00:46:15] you were working with BBG in a strategy session or a content intensive. And [00:46:20] you know, it’s an incredible technology to be able to get leverage. But the [00:46:25] second thing that we’re seeing from that is this shift from [00:46:30] mass content to micro personalized content. [00:46:34] Mm. [00:46:34] vincent: [00:46:35] And what I mean by that is, you know, when you think about, uh, [00:46:40] 10 years ago before streaming, there were only a few TV channels, [00:46:45] and chances are on during prime time, you and I, aj, were probably watching [00:46:50] the same type of show. Right. If not the same show. Like it was [00:46:55] friends or it was, you know, whatever you were watching the next day you went to work and you talked to everybody about [00:47:00] that. [00:47:00] That’s right. That’s macro content. Mm-hmm. Right. Micro content is closer [00:47:05] to the streaming world right now where we have so many options that we’re all watching. Love [00:47:10] is Blind, so they still won that. But for the most part, like we’re watching different shows [00:47:15] based on niches and based on, you know, what you are interested in. [00:47:19] Mm-hmm. [00:47:20] As opposed to everybody in us watching friends. The future of entertainment is [00:47:25] already heading into a space where 15 years from now, it’ll be [00:47:30] TV shows that are made for you with characters that are made for you, and you might actually [00:47:35] be the only one watching that show, but that same experience, if you [00:47:40] run an online community or you create content online, is what’s starting to happen.[00:47:45] [00:47:45] Yeah. As well at an individual level. Because people have [00:47:50] individual questions and individual needs. And so one example [00:47:55] is like, we have an app today that’s called Worthy Self-Care. And Miz, their [00:48:00] founder, you know, has an entire philosophy around wellness and, you know, [00:48:05] they have advice about like regulating, you know, your, [00:48:10] um, nervous system or ways to be able to reduce inflammation.[00:48:15] [00:48:15] And you know, she might get dms on Instagram for asking [00:48:20] for advice. And inside of her app now she has an AI bot that is [00:48:25] trained to not only give the responses that she would give, but it’s [00:48:30] writing out like, here’s a four point checklist with information on [00:48:35] step by step how to do something. Hmm. It’s an [00:48:40] infinitely patient version of her as well. [00:48:43] And [00:48:43] accessible. And [00:48:44] vincent: [00:48:45] accessible. Accessible as well as it doesn’t sleep. [00:48:48] Mm-hmm. [00:48:49] vincent: And so [00:48:50] for, you know, the person who’s listening to this going like, you know, I want to [00:48:55] talk to a human, not an ai. The question that I would have is, [00:49:00] what if the AI is saying and writing the thing that the human would. [00:49:05] But is writing a much longer, more detailed version of it [00:49:08] and giving it to you when you want it and [00:49:10] giving it [00:49:10] vincent: to you instantly. [00:49:12] Mm. [00:49:12] vincent: That is an example of a [00:49:15] micro interaction, and that is where all of this technology is heading [00:49:20] because you can’t write a blog post for each individual person [00:49:25] because it’s too specific. And what AI is allowing you to do [00:49:30] is to be able to actually scale the technology to be able to make this possible. [00:49:33] Mm, because in [00:49:35] the past, the only way that that was possible is in a very high ticket [00:49:40] offer. The where it has to be priced that way, because that’s how much time it takes to [00:49:45] deliver on that. And so just like these mobile apps are now becoming accessible, just like [00:49:50] websites have become accessible to small businesses, building AI clones [00:49:55] of the personal brand. [00:49:56] Allows me in the middle of the night, like I might wake [00:50:00] up and go, ha, I got this idea for a new podcast. I wanna start and I’m, I’m curious what [00:50:05] AJ and Rory think about like these two names for a new podcast. [00:50:08] Because we got opinions. [00:50:09] vincent: [00:50:10] Because you got opinions, right? And I can throw it into the BBG light app.[00:50:15] [00:50:15] Ask brand bot and brand bot can not only give me the [00:50:20] answer. But then like I don’t have to be embarrassed that like I gave, I, I asked a [00:50:25] question and I got the answer, but like, maybe I was like too nervous to ask that question [00:50:30] myself. Right. There’s a lot of topics where you might, yeah, that’s good. You [00:50:35] might have a question, but you might be too nervous to actually ask that question. [00:50:38] I think, and I think that happens a [00:50:40] lot. Yeah. In all different topics. Sure. It’s like there’s lots of things we wanna ask, but we’re like, we don’t wanna sound [00:50:45] dumb or I don’t wanna be wrong. And so instead of doing the thing that we feel really called to do, I. [00:50:50] We actually just hold it in. Yeah. And we don’t even live out our life’s calling. [00:50:53] And these are, [00:50:55] these are giving us tools to go, Hey, when you’re not completely, you know, [00:51:00] yeah. Certain about what to ask. Like this is a forum to do that. Um, so I, I wanna give [00:51:05] everyone an opportunity, um, to learn more about Viton and these personal brand apps. And so [00:51:10] if you guys are listening to the show or you’re catching up on the show notes, that you can go to the show notes and [00:51:15] grab this link and just click on it. [00:51:16] Uh, but I would encourage you guys like, explore. All right. [00:51:20] It’s not gonna be for everyone right now, but just like social media [00:51:25] and websites, like this is not a fad. This is a trend and it’s [00:51:30] trending in a mass wide scale offering, um, that [00:51:35] everyone is likely going to need it at some point. Mm-hmm. Uh, because of this is, this is the [00:51:40] rise of the content economy. [00:51:41] It’s like. It’s, it’s not even rising. It’s here. Mm-hmm. Right. [00:51:45] It’s a, it’s an over, it’s, it’s a flooding of the marketplace. So if you go to vien, [00:51:50] V-Y-T-E-N, [00:51:55] vien.com/bbg, then Vincent and his team will know that you heard this podcast, that you have [00:52:00] some prelim information, that you have some context around this, and that’ll help them tailor, [00:52:05] uh, this conversation to everything that you heard on the show. [00:52:07] So. [00:52:10] viton.com/bbg. Now, Vincent, before I let you go, um, I have uh, just [00:52:15] two last quick questions. Mm-hmm. Um, for everyone. So here’s what I want to [00:52:20] ask you as you’re heading out. Uh, number one, where can people go to just connect with [00:52:25] you? [00:52:25] vincent: Yeah, for me. So on Instagram, Vincent Faban, um, I think there will be a link in the [00:52:30] show notes. [00:52:30] Um, the company is Viton Apps on Instagram, Viton apps. Um, as well, [00:52:35] you can also connect with me on LinkedIn. [00:52:37] Awesome. And then what is your favorite app? [00:52:40] [00:52:40] vincent: Oh man, that is such a great question. Like right now it’s the aura ring. [00:52:45] Oh. And so I, I’m wearing an aura ring, um, right now, and every single thing that I’m [00:52:50] doing this year. [00:52:51] Is focused on being more rested, more restored. [00:52:55] Um, it’s been a few months since I’ve had a drink of alcohol and not because like I wanted to give up [00:53:00] drinking, but because I am like a hundred percent focused right now on just having [00:53:05] good routines and, you know, the Aura, the Aura Ring app has an Aura advisor in it.[00:53:10] [00:53:10] And so, you know, there’s a lot of data that it gives you, and it used to be like, you’d have to read about it, [00:53:15] but just like I shared on this episode with like the micro interactions, like I can actually ask the AA [00:53:20] ring, like, Hey, my, my resting heart rate was, you know, pretty low last night. Like, what are the [00:53:25] three things that I can do to be able, uh, to improve that? [00:53:28] And so it’s, yeah, it’s been [00:53:30] a ride that I’ve, I’ve been on, but I’m, I’ve been really excited [00:53:34] about it. Love that. [00:53:35] And last question. [00:53:36] vincent: Yep. [00:53:36] What does influential mean to you? [00:53:39] vincent: [00:53:40] Influential means to me, like going out and making an impact. [00:53:43] Mm-hmm. [00:53:44] vincent: And you know, [00:53:45] the, I think part of the challenge today in like to today’s society is, the word [00:53:50] influencer is different than being influential [00:53:55] because I think of an influe as somebody who’s like pedaling [00:54:00] something, whereas being influential is not with [00:54:05] a goal that is selfish. [00:54:07] But it’s actually a goal of being [00:54:10] selfless. Mm-hmm. And going out and to be able to allow yourself [00:54:15] to serve others for the improvement of their life, not your own. [00:54:19] [00:54:20] Oh, that’s good. I like that answer. Uh, I love the difference between influencer and [00:54:25] influential. Um, and I would say that you have been super influential in [00:54:30] our journey at BBG and continue to be for our entire community. [00:54:34] So thank you so [00:54:35] much for being on the So show. So many great highlights, so much wisdom, and I just love learning [00:54:40] about. What’s happening in the marketplace that we don’t get to talk about in everyday life. So y’all, [00:54:45] again, go to vi ten.com/bbg. Uh, check it out. Learn about this [00:54:50] trend in personal brand apps. [00:54:51] And if you wanna connect with Vincent, it’s at Vincent fam van. Um, and you can [00:54:55] check ’em out on all social media channels. Y’all, we’d love you. Thanks for tuning in. Uh, stick [00:55:00] around for the recap episode, which will be coming up soon. We’ll see you next time on the Influential [00:55:05] Personal Brand.

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25 of the World's Most Recognizable Influencers Share Their Tips on How to Build and Monetize a Personal Brand

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