Ep 533: The #1 Best Way to Get Referrals | Sara Hardwick Episode Recap

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Have you ever wondered how to get referrals?

What if we told you that the best way to get referrals is incredibly simple?

Today on the Influential Personal Brand Podcast, we are recapping our conversation with Sara Hardwick of GIFT-OLOGY about how to get referrals.

Tuning in, you’ll hear all about why the secret to getting referrals is simply to give them first!

We dive into how giving someone something first makes asking for something easier before discussing where referral hesitation comes from and how you can avoid that obstacle.

We even talk about the importance of reframing our perception of what a referral is, why you need to know exactly who you want to be referred to, and the ins and outs of relationship-building as a business growth strategy.

You don’t want to miss this so be sure to press play now! 

KEY POINTS FROM THIS EPISODE

  • The simple number one way to get referrals: give them first! 
  • Why providing value to your relationships is so important.  
  • How giving someone something first makes asking for something easier.  
  • Where referral hesitation usually comes from and how to combat that.  
  • The importance of shifting how we see referrals and introductions.  
  • Why you need to know exactly who you want to be referred to. 
  • Finding a way to provide value to people around you consistently.  
  • Why relationship-building is a business growth strategy.  

TWEETABLE MOMENTS

“The number one way to get referrals – is very easy, very simple: give them first!” — @aj_vaden [0:01:55] 

“You have to know exactly who you want to be referred to.” — @aj_vaden [0:07:59] 

“[Relationship-building] is a business growth strategy, this is a life strategy, this is a revenue strategy!” — @aj_vaden [0:08:57] 

About Sara Hardwick

Sara Hardwick, Community Relationship Strategist at GIFT∙OLOGY, spearheads R.I.C.H. Relationship Society, an exclusive membership dedicated to revolutionizing referral-based business practices. Leveraging her expertise from founding the internet’s largest gifting community while still in college at The University of North Carolina, Sara empowers professionals to optimize their networks, enhance referral communication, and operationalize relationship-building tasks. With a focus on authenticity and generosity, she guides small business owners, service professionals, and sales leaders in navigating the complexities of modern business relationships, fostering genuine connections that drive fruitful growth and success.

LINKS MENTIONED IN THIS EPISODE

Sara Hardwick on LinkedIn 

Sara Hardwick on Instagram 

GIFT-OLOGY 

John Ruhlin on LinkedIn 

AJ Vaden on LinkedIn

AJ Vaden on Twitter

Rory Vaden

Rory Vaden on LinkedIn

Rory Vaden on Twitter

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AJV (00:02): I’m gonna make this sweet. I’m gonna make this short, and I’m gonna tell you the number one way to get referrals. This is very easy, very simple. Give them first, if you wanna become an expert at getting referrals, then become an expert at giving referrals. There is no better thing to do in the world in order for someone to give you a referral than for you to give them one first. This, it’s an act of generosity. It’s an active initiation, it’s an act of service. It’s an act of you showing them, but you believe in what they do. But there is also this overarching law of reciprocity that just exists in the universe. That, and it’s, this isn’t why you do it. You’re not giving to get, you’re giving to give, but as a result of giving value, of providing connection, of establishing an introduction of giving something of yourself, there is this natural inclination in humanity to want to do that in return. AJV (01:10): It is harder for you to ask someone of, to ask something of someone before you have given them something first. I think that’s where a lot of sales hesitation comes from. And in this case, I think it’s where a lot of referral hesitation comes from. You feel bad asking, you feel guilty asking, you feel salesy asking. And I think a lot of that stems from a lack of confidence in conviction of knowing that you have provided them value before you ask. And there’s a lot of different ways that you can provide value. I’m just using this. One example of what you can do is give an introduction, give a referral first. There is value in that connection. There is a value in that introduction. I’ll make sure it’s a good one, right? But it doesn’t even have to be a professional one. Like maybe it’s a referral to a vendor. AJV (02:04): Maybe it’s a referral personally, right? But as you’re thinking about your network, your sphere of influence, your clients, past clients, whatever, pay attention, right? That requires active listening skills. That requires being present, but pay attention to what people are talking about, what they’re asking for. Perhaps it’s just a, a, a book recommendation, right? It’s a, it’s a connection of going, Hey, I heard you talking about this thing on our last call. I’m gonna send you the link to this book and then actually do it, right? That is providing value. Perhaps you heard him talking about taxes. It’s like, Hey, I don’t know if you’re looking for a new CPA, but mine has been amazing. Let me connect you to him. Perhaps they were asking for business, right? It was an I be like, you know what? I’m gonna inquire a little bit about that. I’m gonna say, Hey, person tell me, tell me AJV (02:59): Who it is that you’re exactly, that you’re looking for. Like, who’s a great client for you? Like, I’m gonna be intentional of going, okay, I’m gonna genuinely think about that and I’m gonna refer you to someone. I’m going to connect you to someone. That doesn’t mean they’re gonna buy from you, but it does mean I am listening and providing value to you through connections and introductions. Perhaps it’s a, a podcast episode. It could be a book, it could be a vendor, it could be actual business connections. Maybe it’s a personal connection. Maybe you heard someone say, Hey, we’re struggling to find extra, extra childcare help in the summers. And it’s like, oh, man, I have a whole deck of amazing people home from college. Let me refer you to them. Y’all like, the list goes on and on. If we can just reshift how we think about connections, introductions, and the word referrals specifically, it will change your mindset on what it is. AJV (03:51): Because really a referral is just an introduction, right? It’s a, it’s a connection. And that could be to a, like I said, to a book, to a podcast, to a course, to a, a vendor, to a, a prospect, to a, the list goes on. But what I know is that often the, the sales hesitation, this sales reluctance comes from a deep seated issue of have I earned the right to ask for this? Like, have I provided enough value that would, that would give me the confidence in asking for something in return? I, I know that it comes from that deep down for most of us, maybe not all of us, but for a lot of us. And I also know that some of us just aren’t gonna have that natural hesitation to ask for something. And that includes help, right? Which is really what we’re doing here. AJV (04:38): We’re asking for help. And so the best thing that you can do is not ask for it, but just give it, just give it and give it so well and give it so freely that the person then says, that was so generous, that was so kind. What can I help you with? What do you need help with? And then you need to be prepared, right? And that’s when you need to know clearly what do you need help with? What, what, who do you need to be referred with? What vendors do you need to meet? Like, what clients are you trying to connect with? And that, that is a clarity conversation that you need to have with yourself about who do I wanna be referred to? What I, what am I looking for right now? What would be helpful? Because I know personally, I get asked for referrals and introductions all the time. AJV (05:25): And the, and the other party can’t clearly tell me why or who , right? They go anyone who hires speakers. And I’m like, okay, I’m gonna need a little bit more than that. Like, what kind of speakers? What kind of company? What kind of budget are we talking about? That’s on your job. You have to know exactly who you wanna be referred to. And in my, in my world, I would like to know what company, what title, what person because then it’s an easy yes or an easy no for me. And even if it’s a no right now, doesn’t mean it’s a no forever. It just means, man, I don’t know AJV (05:57): Anyone in that seat right now, but let me make a mental note of this so that I know for the future. And I think that’s the other part about asking for referrals and asking for introductions is it’s not a one time thing, right? It’s not, there’s not, there shouldn’t be this huge buildup to this. One thing I’m gonna ask for this one time, and I hope I get it. It’s like this is a continuous thing, which means you should be giving continuously. It’s like how can you con consistently and continually provide value to those around you? And that means you’ve gotta be in their life. You have to know what’s going on. Could be through social media, through texting, through networking meetings, through phone calls, but this is called relationship building. Yeah, it is. And that takes work and it takes time. And that means it needs to be a part of your business strategy. AJV (06:43): This, this is a business growth strategy. This is a life strategy. This is . This is a revenue strategy, right? You spend time in other areas of your business and it, there’s, there’s time carved out. Time has to be carved out for relationship building biz dev, right? That, that’s a part of this. But what I know is that the most fruitful and the most awesome thing you can do to, to get, is to give. But you do not give to get, you give without expectation of receipt. But you give so well that people want to give back to you, thus you get right. So that is the number one way for you to get referrals, is that you simply give them first.

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