Category: BRANDING

Ep 35: A Posture of Gratitude with Christy Wright | Recap Episode

RV: (00:00) 
Hey, welcome to this special recap edition of the Influential Personal Brand podcast. This is Rory Vaden talking to you, joined by my wife and CEO of Brand Builders Group, AJ Vaden. We’re breaking down our top three and three from Christy Wright. So you do you and I’ll do me. I got my top three takeaways and why don’t you go? 
 
AJ: (00:23) 
Yes, so I think the first thing that I really enjoyed about this is it’s a completely different perspective on building a personal brand, right? And you talked, you kind of jumped right into it talking about this ego problem, like is there an ego issue? Knowing that Dave Ramsey is kind of at the higher level of this bigger concept of a personal brand, very much more than a personal brand these days. It’s more than more like an empire, but I really loved that this is a completely different take on building your personal brand. You’re not doing it alone, but you still have your own unique individual personality. But you’re also getting to leverage the followers experience, financial benefits of working with a much larger entity rather that be a company or a, you know, very well known personality such as Dave Ramsey. But it’s a completely different spin on, I can still be me, talk about what I talk about to my unique audience, do my unique things, but then still be a part of this much larger organization that will provide the mentorship, the financial support, the marketing resources, the audience that already exists to really help you expedite that process. And nobody else we know or talk to really has done it quite that way. We kind of do that.  
 
RV: (01:43) 
We do, we do 
 
RV: (01:44) 
Do that for our, our strategists. We want our strategists to have their own personal brand and some of the direct sales companies like Rodan and Fields there, they’re really personal – jinx talk you me a pop. They’re, they’re really advocating that 
 
AJ: (02:00) 
Micro influencer mentality. So anyways, that was a big first thing. It’s just, that’s a different way of looking at it. Like, sometimes we think what’s like, what’s my personal brand? It’s gotta be all me. And Christy is a great example of, well, not really. There’s another way. So I love that.  
 
RV: (02:15) 
And on that point, you know, one of the things that really spoke to me was just her humility through the whole thing is you, you know, the whole idea, like there’s a lot of ego with personal brand. I mean, it’s hard not to, it’s, it’s, it’s your identity and you know, to hear her say, look, I, you know, I really don’t care who owns it. Like in her eyes very, very clearly. She’s like, it’s all God’s, it all belongs to him. And you know, she shared a lot of her, her personal belief spiritually, and you could see how that ties into her brand. And I just think that’s really cool to go, you know what, at the end of the day, if you’re really here to serve your audience, then serve your audience. Like if you’re, if you’re really here to impact people, then find a way to impact people. 
 
RV: (02:56) 
It doesn’t mean you have to control everything or own everything. And so that’s a, you know, that’s a different, that’s a different, a different take and a different approach. So I, I liked that. The second thing for me that I really loved, and I think we have this, the same one on this was, she said, who cares if you’re the greatest speaker or author in the world? If no one knows about it, then you’re not able to help anyone. And one of the reasons I love this coming from her was because you could see like if you listen to the interview, you will hear that she is like very bold about her faith, very Christian. And I think a lot of times churchy people feel like, well, being humble means I can’t promote. Like being humble means I can’t tell people. 
 
RV: (03:42) 
And yet it’s like, no, you have to, and to use Jesus’ words, right, it’s like go out into the world, you know, go tell everyone. And, and that’s just the reality of business. I think this is the, this is the key. That was the key thing is going look, being humble doesn’t mean that you don’t tell anyone about about what you do. Being humble means that your celebrating what you do, not celebrating who you are so you can tell everybody about what you do. And it’s not just promoting yourself, you’re promoting your message, you’re promoting your cause and but you have to promote like you have to promote. And so I thought that was a really a really good distinction. 
 
AJ: (04:23) 
Yeah, I know it’s funny cause I didn’t really pick up that concept in the interview. So I like your take on that. I also like my take on number two. 
 
RV: (04:33) 
I like your take but I always really like… I like my take, 
 
AJ: (04:37) 
Just say it, but I love this concept that really she’s talked about. And I think it’s something that I struggle with and I think a lot of people struggle with is when, it doesn’t matter if you’re writing a book or writing a speech or you’re being up there speaking or you’re making a video course or you’re building a brand or you’re building a company, whatever. It doesn’t matter. This whole idea that the moment that you start thinking, what can I get from___? You lose. Like the moment that you’re like, okay, I want to rub shoulders with X, Y, and Z so I can meet blank. You lose the moment. You think, all right, what can I get from this partnership or from this company or from this deal or from my audience or from blank fill it in. You lose. The moment that you start doing things to get something. You’re not going to be the influencer that you want to be. And it’s not what can I get? It’s what can I give? What can I give to this deal? What can I give to this partnership? What can I give to my employees? What can I give to my audience? 
 
RV: (05:44) 
Or to my spouse?  
 
AJ: (05:49) 
What can I give to people reading my book? What can I give to the people sitting in the audience? It’s a, I think that is like a big thing because like I suffer hit and miss. I’m like, alright, what can I post that would get a lot of likes that’s so bad. Like who friggin cares? But yet we’re all plagued with that to a teeny tiny degree or sometimes, a really big degree… I thought that was really important of like the moment you start focusing on what can I get you lose. But if you focus on giving us like, okay, instead of how many likes, it’s like what do I feel like it’s on my heart to share today and how can I give value to whoever finds it one or 1 million. But if I impact the one, it was worth it today. And if you have that approach in business and branding and speaking and writing, again, all the things you will get, it just will be a byproduct of your giving. And I probably could have talked about this for the entire recap because that’s so important. 
 
RV: (06:52) 
Yeah, I posted on Insta about this one specific point, so I won’t, I won’t go into it deep here because you can, you can go there and I think you just, you just nailed that. But you know, relatedly, I, and I would say this relates to my third point, which is kind of this, this idea of being focused on the audiences that, you know, Christie was talking about how it can be scary like building a personal brand, putting yourself out there, writing a book, putting out social media posts, podcast speaking. It can be super scary, but look, if you feel that calling, there’s a reason why. And you know, the way that she described it was like if God’s going to call you to it, he’ll help you through it. And you know, regardless of what your, your, your faith is like your spirituality. I, you know, I believe that 
 
RV: (07:36) 
If you feel a calling, I think of it as literally there is a person out there calling for you. Like that message the same thing that you feel compelled to share on your heart. Part of the reason you feel compelled to share it is because there’s somebody out there calling for it. Like a signal. Like they need this message. Like there’s, there’s a space that they have, there’s a thing that they’re struggling with and that is like being put out there into the world. And that same, it’s like it’s tugging on you and, and said, you know, I don’t know if that’s how it literally is, but that’s how I think of it and that’s how it feels to me. And so whenever I feel like, gosh, I have to share this, it’s, it’s, it’s the thought that somebody out there is, is requesting to receive it and that takes so much of the pressure off and it takes, it takes the fear out of it. 
 
AJ: (08:25) 
Yeah. Right. That’s really, that’s really good. Again, just focusing on the message. I love that. Okay. Here’s my last one is I, I’ve left this comment that she said and I kinda going to take this and run with it. She was like brands or sales and she was talking about sales in this. She said they are not built on personality types. They are built on skillsets and skill sets can be learned. You are not born a keynote speaker or an author or a salesperson. And you know, you hear people say all the time when they just have the personality for it, she goes, no, what you do is not a personality trait. Your profession is not a personality trait at those are skillsets and skill sets can be learned. I think I love that so much cause we’re very much on the more data scientific side. We’re less creative I think, or a whole company. 
 
AJ: (09:21) 
But we’re, we’re very systems data. This is what you do. There’s a process and a science to it. And I think that goes to anything. And this whole idea of, well they just had a personality for it. No, that’s a skill set and it has to be learned and honed regardless of what you’re doing and then tie that into writing a book or speaking or building a brand or growing your online following or your business. And I just think that’s really important. It’s like, no, these are skill sets and skill sets can be learned. You just have to do the hard work and not give up. It’s hard work, but it’s not just something that you’re just born with. And magically it appears, and that’s the end. It’s like, no, these are skillsets. 
 
RV: (09:59) 
Even I even, I think a lot of our events, like our curriculum at brand builders group, it’s almost divided up into skillsets. Like you got the podcast power, you’ve got keynote craft, you have a full keynote calendar, captivating content. It’s like they’re each sort of themed around these individual skillsets. By the way, if you go to brand builders, group.com forward slash events, you can see our upcoming event calendar, but there you have it, the three and three from a J in me. We hope you liked it. I’m super inspiring and encouraging. Just uplifting interview from Christie, right? You get a chance to go listen to it. Go check it out and stay tuned for more. That’s all we got for today. Thanks so much, brand builder. See you next time. 

Ep 34: A Posture of Gratitude with Christy Wright

RV: (00:06)
Hey Brand Builder, Rory Vaden here. Thank you so much for taking the time to check out this interview. As always, it’s our honor to provide it to you for free and wanted to let you know there’s no big sales pitch or anything coming at the end. However, if you are someone who is looking to build and monetize your personal brand, we would love to talk to you and get to know you a little bit and hear about some of your dreams and visions and share with you a little bit about what we’re up to see if we might be a fit. So if you’re interested in a free strategy call with someone from our team, we would love to hear from you. You can do that at brand builders, group.com/pod call brand builders group.com/pod call. We hope to talk to you soon.

RV: (00:55)
Christy is someone who’s been a friend now for like a couple of years. She is a number one national bestselling author of a book called business boutique. She hosts the business boutique podcast, which is a huge podcast. They have an annual event, which is also huge, and she is a certified business coach and she is one of the Ramsey personalities which we’re going to talk a lot about. So she has specifically a passion for flipping women with the knowledge and steps they need to successfully grow a business. So she joined Ramsey solutions in 2009. She’s spoken to tens of thousands of people across the country at their events, other events, national conferences, and they have built a huge, huge brand for her in, you know, very, very short order. And so we’re going to just talk to her about, you know, I think her path, which is very, very unique path and then also some of the lessons that she has learned and that she shares with her audience. So they’re going to love her if you don’t already know her. So Christie, welcome to the show.

CW: (01:56)
Rory, thanks so much for having me. You have been such a great friend to me and I will do anything for you. I’m just so grateful to be here. This is going to be fun.

RV: (02:03)
Yeah, totally. Well, I appreciate that. And you know, I’ve always been dear to you. I think you, you have such an endearing presence and such a you know, like a passion for serving. And I think to jump right into it, can you explain what it means to a Ramsey personality?

CW: (02:21)
Yes. Let’s start with that. That’s a good starting point.

RV: (02:27)
You know, either under don’t understand it and, and specifically I think, I think it’s a lot of people when they think of building their personal brand, the natural thing is I have to do this all on my own. I have to like control it. I have to own it, I have to do all of it. But there are other paths and other options and I think yours is kind of more of a nontraditional one. So just like give us the background.

CW: (02:51)
Yeah, for sure. Well, let me just start with kind of why this position even evolved because really I got the same question for my friends family when I announced to them, Oh, you know, I’m going to become a Ramsey personality. They’re like, awesome. What does that mean? I’m like, well, because this is all very new for us, but really where it started for us as a company, as an organization of now 800 people led by our CEO nationally syndicated radio show host, obviously multiple New York times bestselling author, Dave Ramsey, which many people know. He’s at the stage of life where he’s starting to look at this company and the hundreds of people. It was a little less when, when it started back in 2012 but he’s starting to look at the success and plan and say, okay, what is the future look like for this company that is completely built on one man?

CW: (03:38)
The entire brand was one man, the Dave Ramsey show, all of the books, everything was driven by Dave Ramsey, the personality, but it was also led by Dave Ramsey demand, the leader, the CEO. And so he started to realize, you know, if I’m going to have a transition plan for the future for these hundreds of team members, for the millions of people that we are helping them want to continue to help in the future, then we need to have a plan for that. And so over many, many years and lots of research and sitting with some of the most brilliant minds in the country, in the world of how they’ve made transitional movements through their company, whether it’s generational movements to, you know, passing down ownership to the kids or leadership transitions. And he really started to come up with a plan. And that plan is threefold. Obviously there’s going to be a handoff from him, him to his three kids and ownership.

CW: (04:26)
But then he created a board. He diversified as leaderships read it out where it used to be just three guys and a lot of bottlenecks. He now has an entire board that’s growing. But then he thought, how do I transition the brand? How do I transition the trust, the content, the life change and transformation that, you know, he’s built over 25, 30 years of doing this. And he said, you know, we need more people doing what I’m doing. And what he was doing and still is doing is writing and speaking and doing media and helping people as the personality and the face of this company. And and so they looked at creating a new position called the Ramsey personalities. And it’s a very unique role because you have to have someone that has something to say. They have great content that helps people and an area of their life, but they also have to have the heart of a servant where they’re not a diva, you know, thinking they’re going to roll into a speaking event and have only green M&Ms and white couches. You need to have someone that is teachable and coachable and not too far along where they’ve got their own thing going, where this isn’t a value to them because they’re a part of a bigger team and a bigger company. But that has the skills and the talent that can be cultivated. And so we formed the Ramsey personality back into, I guess it was 2012 but 2014 in that transition. And I’ve been a speaker for years. Huh.

RV: (05:47)
But that sounds about right. Cause I think the first time, you know, I, I met Ramsey really I was a fan and then there was an employee there who threw my name in the hat. I came to at Divo. Like I remember I was here, it was a while ago though. That was probably like when you first got there that it would’ve been like 2010. Yep. And I remember talking to Jeremy Breland and some of the people, cause I was really close with Zig Ziglar, Zig bee. I know Dave was close with him as well. Yeah. Interesting to see, you know, the Ziglar organization kind of like sort of stumble through in some ways. They didn’t, they didn’t have as much time to kind of plan. And I think that was just one of several things that kind of Dave was like, okay, right, we got to do this. But there was only 250 people there and now there’s 850 and correct me if I’m wrong, but I was just over there. I was just over there with you because one of our clients, Lewis house was your show and he was on Dave’s show. And I think I heard Dave say something like 15 million people a week are just his brand alone. Right.

CW: (06:57)
And just that’s just the radio show. That’s not any of the other books or platforms or social media. That’s just the radio show. It’s crazy. Yeah, know it’s a lot of responsibility, right? Like to carry this thing that he’s built. And and so I think that’s where, like you said, he started coming up with a plan, but then it, it was a gradual rollout. It wasn’t an overnight thing, but we had, we had formed the speaker’s group back in 2010 and that was really our response just to speaking needs because Dave at that time in 2010 was turning down 3000 requests a year for speaking that he couldn’t do. Those are just the ones that he couldn’t do. And he was speaking much more at that time. And I thought, you know what, we need more speakers. This was way before Ramsey personalities was even a thought on anybody’s radar.

CW: (07:42)
And so they formed the speakers group and it was five men and two women, Rachel Cruz and myself. And I kind of was slid into that group. I was a youth project coordinator, worry like I was doing products like piggy banks and kids’ books and Bible studies. But I hopped in there and filled in for Rachel on this particular conference, this one summer and I did a really good job. So that’s all. They kind of slid me in to this group. No audition, no application, no interview. It’s like, Oh, she did a good job. Like, we’re literally flying by the seat of our pants here at the staff. And because I tell people all the time, you know, in Sheryl Sandberg’s book, lean in, she says, some of the most amazing career opportunities are not positions that are posted but problems that you solve and that thing becomes your job.

CW: (08:23)
And that’s really what happened. They needed a speaker and I raised my hand and I was like, well, I’ll just, I’ll just do it. And they’re like, can you speak? I was like, I don’t know, think so. I never spoke to them all, but I’ll figure it out. And so that turned into the speaker’s group, which then evolved with more intention over time into the Ramsey personality. So we really are the message bearers for the future of this company in different areas. Anything from obviously money with Rachel Cruz and Chris Hogan. I’m Anthony O’Neil, but then even can Coleman as in the career space. And I really have been in the business space for women and also a little bit of personal development. So we’re trying to go into more markets, spread the message wider. Really just to help more people and go into the future.

RV: (09:03)
Yeah, it’s, it’s, it’s amazing. And everyone on the team there, I mean on top of just, you know, transforming our life personally, financially. Then getting to meet Dave, then meeting the team now seeing all of you, like we just think so, so highly of you all and you’re doing such great work. Mmm. So yeah, hopefully you don’t mind me asking this. No. I want to talk to you about the ego part of this. You know, Dave is, Dave is as big as it gets as a personal brand and you know, there has to be a little bit of feeling like, Oh we’re, we’re in Dave’s shadow also. You know, you look to other people going, okay, they’re building their own thing and it’s like they’re in full control. And how have you sort of reconciled, not caring about it being like all your thing and your ownership and how have you kind of moved beyond the light? I guess what I would assume is kind of a natural ego struggle to like want to be the main personality and the owner and the like.

CW: (10:07)
Yeah. Yeah. It’s a combination of things. I’ll tell you, people have asked me so many times like, you know, when you, when you, when I came out with my book, they’re like, Oh my gosh, is this just a dream come true? And I’m like, well, not technically because I never dreamt to write a book. And I know this sounds silly. Like, Oh, I’ve just woke up here. It’s not that. It’s not like I just woke up here because it was a lot of hard work and God opening doors. The thing is, has God opened doors? I didn’t know I wanted to walk through. I never had the dream to be a speaker, to be an author, to be a personality, a business coach. I never had those dreams story. Like I thought I was going to work at an advertising agency. And so I think for me, as God has opened doors and I have walked through those doors, I’m discovering things about myself.

CW: (10:50)
I didn’t know existed. And so every day to me is just incredibly grateful. Like I feel like I won the lottery, that I get to do this because it wasn’t even on my radar that I wanted to do this. There’s a quote that I love. It says, I didn’t know that I was a bell until someone picked me up and rang me. And that’s all I feel like I didn’t know I could write. And then I’ve had all these opportunities to write and Oh my gosh, turns out I could write and I really enjoy it. I’m fast and it’s good. And that’s a gift God has given me. I didn’t even know I had. And so I think it has created in me a very natural, very effortless posture of gratitude. But I just feel so grateful to get to do this because it doesn’t matter if I’m the greatest speaker in the world.

CW: (11:29)
If I’m the greatest you know, author in the world, greatest business coach, if no one knows about it, then I’m not able to help people. And so Dave Ramsey in this company took a chance on me, put me in a lot of money behind me on their platform. There’s a lot of trust there. I mean, he’s built this thing over 30 years and he said, Hey, I’m gonna hand you a piece of this and lets you run with it. So that’s one piece of it. I think just, I never sought this. And so I know I have a very natural posture of gratitude. Like, wow, this is so cool, I get to do this. But then on the other side of it, the nature of what I do I have been able to carve it out for myself within this platform. And so Dave is the first to recognize that my market is not his market.

CW: (12:11)
And there might be some overlap, but I mean, we’ll, we’ll go head to head and meetings where I will fight for things that he doesn’t agree with and there will always win. Sometimes I lose, but I will fight for things because I’m kind of in this sandbox where he’s like, I don’t know. It’s not how market, you know, I don’t use a planner, I don’t, I don’t do these things. I’m telling you my market does. This is what they need and here’s, here’s the approach at my event, we dance to shake it off. You’re never going to dance to check it off. Like he lets me kind of get away with stuff and I kind of love that. And so Dave is very entrepreneurial. Our culture is very entrepreneurial and I am very entrepreneurial. My mom and dad are both entrepreneurs and so I feel like I get to exercise all of the entrepreneurial skills, skills within this sandbox where I kind of get to break the rules and fly under the radar and they’re like, Oh, it’s Christie’s thing.

CW: (13:00)
Just let her go do whatever. And it’s not completely like that. Like there’s oversight, there’s approvals, there’s processes. We’re part of a bigger organization. But it’s amazing how much I feel like I get to exercise that. But then I get the benefit of I have an entire social media team. I have an entire video team, I have an entire content team that’s going to clean up my grammar. And so it’s like what I love about this from my perspective, that’s right for me, to your point, that’s not for everybody, but I get to do [inaudible] best dad. I get to do all the coaching, all the speaking and all the writing. And I’m not over here trying to figure out social media algorithms cause there’s somebody really smart doing that for me and I’m not creating graphics. There’s somebody really great at graphics that are creating that for my, and so to me it’s just a win win situation that again, I just feel so grateful for. So it’s interesting how I feel like the diva or the ego has been such a nonissue because I get to exercise that freedom and creativity in owning what I’ve created here with the team to support it and still be a part of the bigger picture of what we’re trying to do.

RV: (14:02)
Yeah, yeah. I love that. And I think the part about the team is powerful. It speaks to just the reality of it does, it takes a team I think. I think in a lot of ways brand builders group is becoming four people for individuals.

CW: (14:17)
That’s awesome. It’s needed. It’s a very, it’s a very big need.

RV: (14:21)
It’s hard to, it’s like, I mean there’s, so, there’s so many pieces of video editing and con like

CW: (14:26)
SEO, email marketing, all those pieces that if your speaker and author are trying to build a brand, you don’t, it’s not just that you don’t even know how to do it. Usually you don’t have the time to cause you need to be doing what you’re good at.

RV: (14:37)
Yeah. Yeah. And I love you know, thinking about that idea of just a natural posture of gratitude. What a great, eloquent phrase of just the [inaudible] regardless of, of what your personal brand is. I think one of the things that I kind of love about your situation is you stepped into it and I think for a brand, when they’re just by themselves, they have to get to the same place. But it’s usually along the road because they have to the, there is the option of the ego settling in. They own everything and they’re in control a hundred percent and they have to get past that mature to where they’re just serving their audience and they’re just grateful to be there.

CW: (15:21)
And to your point, you’ve gotta be like when you’re starting out, and, and I experienced this even before I became a Ramsey personality when I was doing some other stuff. You have to be scrappy. You got to elbow your way a little bit in there. You got to make sure you’re not taking advantage of where everyone wants you to speak for free. Like you still need to protect yourself. And it’s not an ego. It’s a balance there of like, I’m going to be wise and be smart and be scrappy to get going, but then maintain that posture of gratitude along the way. So it really is a, to your point, it’s about, I’ll tell you one of the things that I’ve noticed as a pattern, Marina, I was just talking about this the other day. So at my events or or any event, if you don’t have a book signing line and people are coming up to talk to me, I often have people tell me, and I’m sure you do too.

CW: (16:03)
Hey, I want to do what you do. I want to, I want to speak, I want to write how do I do what you do? And what’s amazing to me is I ask them one question every single time in response to that. I said, what do you want to say? And if they don’t have an answer about what they want to say or who they want to help or how they want to help them, it’s pretty indicative to me that they want the fame, they want the spotlight, they’re approaching this whole thing from what’s in it for me? What can I get? What can I get? Can I get likes? Can I get approval? Can I get high fives? Can I get money? Can I get opportunities? Can I get, you know, relationships with really important people? Can I get fame? And if you approach anything like that in life, whether it’s a relationship or a business or a platform, or even a stage talk, if you walk on stage as a keynote speaker thinking, how can I get last?

CW: (16:52)
How can I get a standing ovation? You’ve lost, you’ve lost, you’ve lost before. You’ve even begun because you think somehow it’s about you and it’s not. Business is not. Life is not a keynote. Presentation is not being an author is not. It’s not about what you can get. It’s about what you can give and if you approach your business or your platform or your brand or anything from the perspective and the posture of what can I give, how can I give value? How can I add life change? How can I provide information or inspiration or transformation? How can I give something? You’ll get all that in more. You’ll get the applause. You’ll get the legs, you’ll get the, you’ll get the standing ovation, but people can feel it, and I know you know this from being a speaker, like people think when they’re in the audience that they’re anonymous, like we can’t see them.

CW: (17:42)
I’m like, I think like we see you, but you could feel the energy in an audience and an audience can feel the energy from you. And if you walk on stage trying to be cute and be funny and, and somehow it’s all about you in the spotlight, they will feel that energy. And they also feel it when it’s the opposite. They feel it when you walk out there and you give it all you’ve got because you genuinely care about how they feel and what they need and adding value. And so I would just say my advice for anybody as they’re building a brand or a business, social media, apply it to anything. Don’t focus on what you can get focused on what you can give and you will get all that. But you have to have the right posture going into it at any stage of the game, whether you have one follower or 1 million, it doesn’t matter. That’s the posture you have to maintain.

RV: (18:28)
Hey men for reject girl, like rent a man. I love that. And it’s so, so powerful. Well, hearing that from someone like you who has great, it’s such a huge monster platform over the years. And, and just so you know, by the way, next time somebody comes up and says, I want to do what you do, if you say go talk to brand builders group and we will help you and we will send you a commission check. And then we will send them this interview and be like, do what Christie says

CW: (19:06)
It’s a win, win, win,

RV: (19:08)
Serve, serve, serve, serve. You know, I, I think, I feel like that’s also calling right there. There’s something in Proverbs. I don’t know the exact words, but it’s something about like a man creates plans, but the Lord determines his steps. And you are such a, you know, your story is like such a great example that you never asked to do this. You never saw this, but clearly like God had a plan to use you to reach all these people. And I just, I just, I think that’s, I think that’s really, really wonderful. Go ahead.

CW: (19:46)
I was just going to say one of the things that’s so amazing about what you just said is if you’re a believer and you remember that, then it really does take the pressure off. Now I’m not saying you don’t need to work hard or be excellent because I have put in lots of hard work and I’m the first person say it takes a lot of hard work. It’s a lot of daily grind. It’s a lot of speaking at Kentucky County libraries on a Friday night in high school, your evenings, which I have done plenty of times. It’s a lot of getting in. The reps I’m practicing preparing. It’s a lot of that. However, I still at times if I’m at a new event, it’s a big arena. It’s a larger crowd than I’ve ever spoken to or I feel out of my league in some way.

CW: (20:23)
I’m standing behind backstage waiting for them to call my name and I’ve got those jitters which still come up sometimes if something’s new and I just remind myself, God put me here. I did not put myself here. God put me here and if God put me here, he wants to use me in some way. He knows something I don’t know. So I don’t need to focus on all my limitations or flaws or what if I screw up or what if I’ll fall and my heels. I don’t need to focus on all that. All I need to think about is doing what I came here to do because God’s going to do the rest. And so it really does kind of take the pressure off that if God calls you to it, he’s going to bring you through it. The cliche thing we hear all the time, but it helps you remember if I got myself there then I’d be like, Oh gosh, I’m got to maintain this thing.

CW: (21:05)
It’s like I didn’t get myself there. Like God put me there because God wants to do something. And so I think that helps me. At any stage when there’s some fear that creeps up, it’s like, I love the verse actually from first Thessalonians five 24 it’s in the front of my book business boutique. It says, the one who calls you is baseball and he will do it. He will do it, not you. He will do it. He will be the one to pull this off. Now you’ve got to be excellent, do hard work, prepare all that. But he’s going to be the one to pull it off. He’s going to be the one to transform those lots in the audience or the readers of your book. And so man, it takes the pressure off when you, if you’re a believer then it really does take the pressure off when you realize you’re partnering with God and he brought you there and he’s got things he’s going to do through you. If you just get out of your own way.

RV: (21:48)
Yeah. Amen. I love it. Although I will say my only prayer is that hopefully he didn’t bring there. Bring me there to trip in my stilettos. So

CW: (21:58)
Crosses your mind a lot. It definitely does. So well Christie, I have one more question for you, but before that,

RV: (22:07)
Where should people go if they want to connect with you? If they want to check out business boutique? I mean your events have gotten so like spectacular.

CW: (22:14)
Oh well thank you. It’s been a lot of fun. It’s been fun to see it grow over the last five years or so. Business boutique.com you can find the book, the podcast, my coaching group, all that. And then on Instagram it’s Christy, right? Twitter’s the same. Facebook I think is Facebook I think is official Christie, right? [inaudible] Online business. Boutique.Com is probably the easiest.

RV: (22:34)
Yeah. So, so the last little thing I want to leave you with is, is let’s say that somebody, somebody out there is watching right now and I think there are a lot of people who we come in touch with it at brand builders who it’s like they’re the people who come up to you and say, you know, how do I do what you do? I want to be not there. I want to be a speaker, but I want you to talk to the person who is maybe watching or listening who didn’t have that clear path. It didn’t have that like clear vision that’s more like you, but now they somehow are feeling like this is coming up. Like there’s opportunities coming there. What advice would you give to someone who never thought they would actually be doing this? Yeah, planned to build a personal brand, but now they’re sort of sensing either their intuition or do they feel the spirit moving or the calling or what do you say? [inaudible] And maybe they’re a little resistant even. Yeah. Yeah. W what would you, what would you say to that person?

CW: (23:38)
Well, two things, and I’m sure you have run into this with sales, Rory, because you are just such a brilliant sales teacher. But I think think of sales as a personality style. It’s for the extrovert, it’s for the social, it’s for the, you know, I’m super energetic and competent people, but I want to tell people all the time is sales is not a personality style. It’s a skill and skills can be learned. And that’s true for authors and speakers as well. It’s not a personality style that you’re a certain type of speaker. You’re an extrovert, you’re social, you’re funny, you’re charismatic, it’s a skill and it’s a skill that can be learned. Regardless of your personality style. And I’ll give you a great example. I was on the propel women’s tour in the fall of 2017 and one of the speakers that I had the privilege of hearing that I’d never heard before is Sarah Jakes Roberts.

CW: (24:26)
And I’m sitting in the audience and she comes on stage and Rory, she is one of the most fantastic communicators I’ve ever heard. And I promise you, I have heard a lot of good speakers. She owned that crowd. She was hilarious. Her stories were amazing. Her points were amazing. Her story arc, her flow, the entire thing. Cause you know, as a speaker you can’t just sit there and consume speakers as speakers. You’re also like, Oh, I see what you did there. That was brilliant. She was absolutely brilliant. I mean sassy, all that. So we got back in the green room and I’m trying to find her because I want to go up to her and be like, Oh my gosh, you are amazing. Well done. You know, that kind of thing. I so enjoyed your session and I couldn’t find her. And eventually I found her and she’s over in the corner sitting in a high top table with one other person and kind of an intimate setting and conversation. And a little bit later when it seemed like there was a break in their conversation, I went up, I was like, Hey, I don’t want to bother you. I just wanted to say what a great job. Thank you. Thank you.

CW: (25:27)
She was the most soft spoken, quiet. Her natural personality is incredibly introverted and she would be quick to say that she’s very introverted, very quiet. She’d prefer to be one on one and be the center of a crowd like me or Christine Kane, you know, telling stories and holding court type of thing. And I just found that so fascinating that she was so brilliant. And I actually talked to her about that on my podcast when she was on my podcast and I said, tell me what that’s like. And she was like, God asked me to do it. He’s going to give me the ability to do what he’s asked me to do, even if it’s not in my comfort zone. And often if you look at scripture, that’s exactly what he does. He uses unlikely people to do unlikely things in unlikely places. And I’ll tell you a verse that God took me to it was the fall of 2015 when we were just, it was our very first business boutique event.

CW: (26:14)
So again, this is completely unknown. I’m writing a three day event, I’m a new personality. I felt this pressure to prove myself and like make sure Dave Ramsey doesn’t regret taking this chance on me. And I’m having this complete meltdown. It’s like the month before the event, I’m like, I can’t do it. I can’t do it. I can’t do it. I’m not the person they’ve got the wrong girl. Like, what am I doing? What am I doing? And I opened my Bible and it went to Exodus and it was the part where the Lord is telling Moses what to say. And Moses like, Oh, I can’t speak. I’m not eloquent of speech. I’m not, you know, I don’t know what to say. And God said, who gains man his mouth? Who tells him what to say or when to go? He said, go. And I will tell you what to say.

CW: (26:55)
I will teach you what to say. And it was the most perfectly timed messaged for me of like Christy who gave man or woman their mouth. I will teach you what to say. And so regardless of your personality style, just encourage you that if God is stirring something in you, it’s because he has plans for people and you’re going to be a vessel for that that he’s going to use. So get out of your own way and let him do what only he can do because I promise you, he will teach you what to say and he will show you where to go. He will give you the ability to do that thing even if it doesn’t feel comfortable for you. Oh wow. I got goosies. I absolutely, I love it.

RV: (27:35)
Well, Christy, thank you so much for just kind of the transparent conversation and a little bit of like behind the scenes, the walls. I think it’s just, I just wanted people to get to chance to hear your heart and like get a little insight into just your desire to serve and, and to be led to be. I think there’s no doubt that that’s why the work you’re doing is so impactful and you’re reaching so many people and we’re just, we’re fans and we’re cheering you on and you know that if there’s anything we can ever do for you, let us know. And we wish you all the best.

CW: (28:08)
Well, likewise. Thanks so much for, I’m grateful for your friendship. Grateful for what you’re doing. I’m so excited about this next chapter. So anything I can do to support you, I’m in [inaudible].

Ep 29: Expanding Your Brand Beyond Your Wildest Dreams with Michael Stelzner | Recap Episode

RV:                   Hey Brand Builder. Welcome to this special recap edition of the Influential Personal Brand. We are talking about our top three takeaways from this interview with my very good friend Michael Stelzner from social media marketing world and which I will be speaking at. If you’ve missed that in the interview. It’s an amazing, really amazing event and so I’ll let AGA kick us off. We’re, we, we had the same kind of three big takeaways, so we’re just gonna we’re going to really nail those for you.

AJV:                  Yeah. So, and a lot of our different interviews, I, you will hear much discussion around social media as it pertains to your personal brand. And one of the most fascinating things that I really thought was, well, fascinating interview with Michael Stelzner and how he talked about how organic reach on social media is dead.

RV:                   Oh boy.

AJV:                  But I thought it was really just really cool how he talked about how most people don’t associate YouTube as a traditional social media site. And that YouTube actually offers really unique algorithms to play your videos based on who clicks on it, who actually watches it, how long they watch it, and then what they do after they watch it. And then we’ll actually promote your video to more of people on YouTube based on those things. Whereas other social media sites, we’ll not do that.

And that was a really interesting thing how he talked about. You’re going to go all in like don’t forget YouTube is still a thing and since it’s been video-based and everything else is going video base, they were kind of way ahead of the curve there. And then just the whole concept of all these different things that people are talking about constantly to grow your organic reach and he’s there going, well, good luck.

RV:                   Yeah. Although I thought that was a good, yeah, like YouTube is interesting. It’s not really kind of classically social media,

AJV:                  But it is.

RV:                   Yeah. And, and it, it’s, I, I never really put that together that YouTube is the only platform that really shows your content aggressively to people who aren’t your subscribers. And I think, you know, a big part of his message there was just extending your reach outside of social media. So you gotta be getting people off social media, which we’ve been talking about always.

You cannot be dependent upon social media. You’ve got to get those people off of social media and onto your email list, onto your podcast, which she talked a lot about was focusing on his, on his podcast and then also text message. Now, you know, you see a lot of the big players moving aggressively with into the text message opt in space as well. So you got, it’s like you can’t not be on social media but don’t, don’t depend on it.

AJV:                  I don’t think that, well we say we say this quite a bit is you know, you can be Twitter rich and dollar poor. And I think that’s a lot of what he was saying. It’s like it’s not that you shouldn’t do it. Just don’t think that most of your sales and conversions are going to happen because of your social media reach. And this is a kind of something that you brought up just very quickly there, but he talks about his email list.

RV:                   Yeah. So this is the second. The second thing in addition to your organic reach, basically being dead was how important email still – still to this day, how important email is to classified information about his own “classified” private, just between him and us and several millions of you.

AJV:                  But I love this because you hear from marketers all the time that email is dead, email is dead. Well, not so much at me. He said that’s how much 60 to 70% of his sales come from email marketing. Crazy. That is a lot. And then he was like, but we don’t send one or two emails. We have six months of promotion with a team of 20 that are leading up to his big event, which is his primary business model, which is coming up in just a few months. But we’re talking about 60 to 70% of a very healthy multimillion dollar business coming from email marketing. Which a lot of those leads best came from their podcast and all these other arenas.

But I think that is just something that, at least with our clients, we hear a lot about. It’s like when we ask them about their email list, it’s a, it’s not very big and it doesn’t get a lot of attention and a lot of focus on how do you capture emails. It’s more about how do you get followers and how do you get engagement on social media?

And we forget the real way of monetizing all of those people that you’re spending all this time, money and resource to attracting them on social, is actually getting their email so that you can market to them. Regardless of what these independent platforms are doing and when their algorithm changes, your contacts don’t. So it’s just the power of email and email marketing, which we promote. But it was so good to hear some real numbers and real results from somebody

Watch the Interview with  Michael Stelzner here

RV:                   Was so big. Yeah. Forced to be reckoned with in this space. And I think one of the big, the big light bulbs that came on for me that right had never really thought about was that he sends 60 to 70 emails just promoting this one event. And in my mind I go, well, I could never send, I would never want to send that many emails to my list. They’d get burned out. Like they get sick of hearing it and he said, no, no, no, no. You don’t just promote the event 60 or 70 times. You take one aspect of the event and you highlight it and you, you teach something about that one little aspect.

And I was thinking about our events, how, you know, most of our events are divided into six main sections over two days. It’s like we could send one email for each of those six sections and talk about, here’s one great tip and then here’s all the things you’ll learn about this section at the event. And if people don’t feel like they’re just getting bombarded because they’re not just getting bombarded, they’re, they’re getting educational information as a way of also learning about why they should buy and why they should come to me.

AJV:                  Good news for all of you and thanks to Michael Stelzner, all of our clients will now be getting 10 times the amount of emails that they’re currently getting. Prepare yourself. Set up a rule to put us all in a folder. The emails are coming, but yeah, I know that’s such a great point. It’s not that they’re all promotional, but it’s breaking down each speaker, each segment, each takeaway, each special events, it’s being useful and educational, but 60 to 70 compared to our six or seven.

AJV:                  Yeah, we got some email writing to do.

RV:                   Yeah, for sure. So, and then the last thing to me was just his whole mindset about how we thought about events and Aja really highlighted a share the big takeaway that you had from that. Cause I, I liked the parallel that you, that he said that you really latched onto about the book.

AJV:                  Oh yeah. He said that a live event is kind of like having a book. You don’t really make money at it, but it’s all the spin off that you get from that book or from that live event that you make money on. Like we say a lot, a book is just a really big business card and you’re not going to make, well most aren’t going to make your entire fortune from, or a living even from your book. But what you will do is it will raise your cache and your credibility and your awareness to a level that you can charge more.

So you get more speaking or training or consulting, you get booked more to do this. You get the sponsorships and the ads and you get all the things that come along with having a book and especially a bestselling book. But it may be, it’s not the book that’s gonna make you money. He’s saying the exact same thing happens with a big event.

RV:                   This is a good way of thinking about it. And I’ve never really thought about it that way. Are you? You know, I think I’m, you know, you can, I think a book is a good parallel because you can make money. It’s not that you can’t make money, it’s just that you’re probably not going to make your riches from events. There they are a step on the path. And then where he said you actually make the money was from the recordings with things you sell at the event

AJV:                  Recordings was an option. But it’s a, you know, like I’ve gone to several Tony Robbins events to even have the mindset of how much money you spend to go into an event. It’s not bad. It’s you, they’re selling coaching, right? They’re selling their training program, they’re selling their mastermind. It’s all the things you sell.

RV:                   Yeah. And in our case, you know our primary model, like our primary service offering includes events, and we actually give, we include the recordings for our monthly members that come with it. So I thought, you know, it’s interesting. I think we’re doing events very different from everybody too, is we’re not just because we’re not trying to make money, we’re not trying to make, yeah, we’re just very much proves this point. Yeah.

Well, you know, there’s always, there’s always, there’s always next steps for people and stuff, but anyways, the last little thing I wanted to highlight that was on this event topic was that he said that having a big name speaker won’t make your event unless it’s Rory Vaden that you hired to come keynote, other than Rory Vaden as your keynote speaker, a big, a big name is not going to make the event. I think a lot of people don’t really, I think a lot of people don’t understand that they would think differently.

AJV:                  I agree. And I want, I think it’s, I think there’s a couple of things. If you are in the business of hosting live events or you think you want to host live events, even if they’re small workshops, this is a must listen to interview. And then if you think that if you get this big name and they will come, he is saying, not really. It maybe a small percentage, he said, but not enough to pay for the expense of it.

And we actually know other people who have spent really big money and they ended up losing a lot of money on their event because that name didn’t attract as much as it needed to for the expense. But in general, it’s not like you don’t want to not have big name. People just don’t think that’s going to be what makes your bed, that’s not going to save you. That’s a good way of saying it was a great interview. And if you’re in the live event business in any capacity, you’ve got to listen

RV:                   Absolute must, must and podcasting and social and you know, you can check out the event. We’ll put links to that. I am speaking and social media marketing world this year, which is is great. And so yeah, there’s a lot of insights from a very big powerhouse. One of the godfathers of the industry. Check out the full interview, and as always, stay tuned here for your top three and three from myself and AJ, we’ll catch you next time on the influential personal brand.

Ep 28: Expanding Your Brand Beyond Your Wildest Dreams with Michael Stelzner

RV:                   I am so excited to introduce to you someone that maybe you’ve been influenced by, but you may not realize it. Michael Stelzner is one of the biggest personal brands in the space, truly like one of the godfathers of this whole industry of, of influencers and social media and digital marketing. And it’s really interesting because we’ll talk about this. He always put the brand first of the, of, of the company. So social media examiner is the company. He’s the founder of it. They have a massive platform which we’re going to talk about. They run, well, one of the biggest, if not the biggest events in the space, social media marketing world. I’m actually going to be speaking at that. Next year in 2020.

So depending on when you hear this [inaudible] also, they have a tremendous podcast that he is hosted for 10 years. Again, one of, one of the first in the originals. And so this is somebody who has done it as scaled a company, has scaled a brand and I know you’re going to absolutely love him. If somebody that I’ve just gotten to know personally, he’s been a big help to me as an advisor and a friend and a mentor behind the scenes. And so it was like you guys, you’ve got, you’ve got to hear from Michael directly, so thanks for agreeing to come on the show.

MS:                  Hey, it’s my pleasure Rory.

RV:                   Yeah. So just can you give us an like a, a background on the platform of social media examiner? Like how big, I mean, cause you guys have huge blog, huge social, huge podcasts, huge events, a huge email list. Like how many people do you reach every month?

MS:                  Ah, well I can tell you that our social media examiner, the blog has been around for 10 years. We just had our 10 year birthday 85 million unique people. I’ve hit that blog since we launched it, that’s about 12 million probably in the last 12 months. And then the podcast is at 20 million downloads on it over seven years. And you know, the monthly metrics when you go beyond things that are easy to measure, like podcasting and blogging are a lot more fuzzy. Right.

We’ve got half a million fans on Facebook and a half a million fans on Twitter and nobody really knows what the reach metrics are. They’re not as good as they used to, but I would arguably say at least a million people a month, probably more for sure are consuming our stuff. And then we have 360,000 people that get emails from us three days a week. Linking out to our YouTube channel, our podcasts, our live show, our blog, and all the other crazy stuff we’ve got going on.

RV:                   Wow. That is just, that’s amazing. Thank you for being willing to share those numbers with us. I think, you know, a lot of the people here, you know, aspire to have a platform. I aspire to have a platform that’s that big for sure. And I think it also, it helps to have the perspective of time, like seven years, 20 million downloads, but it’s been seven years. Like it doesn’t happen. It doesn’t happen overnight. Like you’ve been at this a long time.

MS:                  Right? Yeah. And you know, that’s kind of the key I think for anyone who wants to be known is to be consistent and to be working it. Because there was a day when I started where I was a nobody. I didn’t know darn thing when I started, you know, I didn’t know anything about social media marketing when I started social media examiner. It was just relentless work, interviewing experts, bringing their knowledge to my tribe.

Then eventually people started looking to me as a leader and before you know, it all of a sudden they were calling me though leader. And it just took a lot of time. Along the way a lot of people dropped off, started focusing on other things and I just kept going and eventually you can say I became kind of the leader.

RV:                   Yeah. I mean that is interesting. You know you know, when I was on your podcast, we talk about she hands wall and the focus and breaking through and being known for one thing, like you have stayed really true to social media specifically. And, and you became, you know, like you said, I, that’s the way you just described that was perfect. It was like I went from interviewing leaders to a leader, to the leader. And so

MS:                  I suppose by the way, let’s just be clear, right? Because I don’t necessarily call myself that perception. I’m a marketer. Let’s be honest. Perception is reality in the eye of the beholder, right? So very important lesson that I’m,

RV:                   I would say that about you. Yeah,

MS:                  You said that and I appreciate that. And that’s all that really matters, right? In the end is what other people think. And

RV:                   Yes, what Rory Vaden says, that’s what matters in the end is what’s as, right. So one of the things that I have always loved about you because I, what you just said about perception is so true. Like it’s, you know, we have a joke around Brand Builders Groups that we say at least half of what we teach you is actual substance is about producing actual substance because there’s unfortunately or fortunately so much of it is perception driven, but you are data-driven. And over the years I’ve seen you, you know, put out like the social media, this annual report, the annual report that you do. It’s like people should pay $10,000 and you just give it away. It’s, it’s insane. You’re so data-driven and I, and I love that about you. Well, you always that way or like did you like

MS:                  Pretty much, I mean I have a master’s in communications. I publish stuff in journals. You know, like, ah, that was based on research studies and stuff. It’s just, I think, I think I’m one of those rare people that’s creative and analytical and there are some people that are super analytical and some people that are super creative. I’ve got this weird mix of both. And I think that’s what makes me kind of unique in my space because I can get super creative and I can get super and I can flop back and forth.

RV:                   Yeah. Well, so let’s talk about the analytical piece for a second. Just cause I know you’re like watching the trends, you’re watching the numbers. Is there, what are some of the most compelling statistics that you’ve seen maybe like in the last 12 months or so that you think people really need to know about where it’s like if you, if you don’t know this, like you’re in trouble because th there’s some, these are the data. This is a dumb data points that are like there.

MS:                  Yeah, I’ll tell you a qualitative and quantitatively. Okay, here’s the deal. Video is everything. Qualitatively, you all know this because Apple invested billions in launch and Apple plus Disney invent, invent invested billions in launching Disney. Plus there is a war going on in the video streaming war because everyone knows that what people watch video as their primary consumption vehicle now over anything else, they will bend watch hours and hours of video. They won’t necessarily do that with reading anymore. They’re just not reading.

People are not reading as much as they used to. They will listen for sure with podcasts and stuff, but the only do that typically when they’re in a in motion, you know, or they’re doing something, but when they’re home and they’ve got nothing to do, they’re going to be watching video. And that is a signal that’s qualitatively saying something. Now, when I, when I add that with the quantitative data, we have research from our industry report that people can find it.

MS:                  Social media examiner.com that shows that marketers are all in on video and video is becoming very, very important. Mark Zuckerberg a couple of years ago, predicted that video would be the primary vehicle of communication on the Facebook platform. We’re already seeing this happen on Instagram. Half a billion people are watching Instagram stories every single day. So when you have the 15 second vertical video on Instagram stories and you have live video and you have LinkedIn native video and dot, dot, dot, dot, dot. You just realize everything is moving towards video consumption. And if you want to influence people, you need to create video because that is a mega trend.

RV:                   It’s overwhelming to create video on all these PLA like it’s, it’s, it’s a little bit daunting to be like I gotta do a freaking Facebook live and a YouTube live and an Instagram story and I got to do it at LinkedIn and like they all are holding you hostage to like being on their actual platform doing it. Like is there any, anything that we can do to like just manage the, like the workflow and the production of all of that?

MS:                  Start somewhere first and just get started today or tomorrow and decide where it’s going to be. Maybe it should be Instagram if that’s where you know your audience is hanging out. Maybe it should be, LinkedIn does not need to be alive. I would start with stories because the easiest thing to start with, you pick your phone out of your pocket, you pull up Instagram stories. You don’t need to look pretty or well manicured. You just record something and you call it done and you see if you get a reaction and then if you get a reaction, you do it some more and you do it some more until it starts serving a purpose. And once you decide what that purpose is and you achieve that purpose, then you can start diversifying. Right?

So for example, at social media examiner, we do a million different things, but we’re a media company and we have tons of employees and we’re filming and creating content all over the place. But it took us years to get here. We started somewhere and then we eventually moved somewhere else by expansion and then move somewhere else and move somewhere else until you get to the point where it’s really obvious where you should be.

RV:                   Can you, are you comfortable sharing how many employees you have?

MS:                  Yeah, I have 20 full time employees. I have 39 contractors that are regular. And then I have another 30 seasonal contractors. And then I have 200 more volunteers that participate in social media marketing world that does not count vendors that are on location at our conference. And stuff, but it’s a pretty good sized team.

RV:                   Wow. yeah, so videos, everything is interesting. I remember seeing that coming, you know, you’ve been talking about this for a while. It wasn’t like it just came out this year, like you were way, way ahead. And one of the things that we did when we were looking through your, through the report was we moved to a full video profile on Instagram where even our quotes are videos, they come across as video texts because it’s plus, it’s just like nobody sees it if it’s not, like, if it’s not that, it’s like they’re not showing it to anybody.

MS:                  Well that’s thumb stopping, right? Because it’s moving instead of still. Right. And there’s just something special to video. But in particular story in video I think is the magical side of it really. If we’re intellectually honest, you don’t just use video for the sake of video, use it for the sake of telling some sort of a story.

RV:                   Yeah. well, so that’s good to know. I mean, it’s like you have to get on it. Like you just have to figure, I’ve noticed you’re coming more in front of the camera personally, which we’ll talk about probably here in a little bit too. So I want to pause the video piece. I want to come to the audio piece because the Social media marketing podcast UMaine it is like always like number three in all marketing podcast in iTunes.

Like you go in there, you see there’s all these huge podcasts and it’s like consistently right there in the top three. What do you think you do differently when it comes to podcasting that has, has caused it to have such like staying power?

MS:                  First of all, I vet my guests and I make sure that I don’t just let anybody on my podcast, I have a lot of friends that have a lot of books and they all want to be on my podcast. A lot of times I just tell them it’s not a fit because I’m curating for my audience. So the first thing is I want to make sure that I’m getting the right people on the show to maintain that level of quality. The second thing is I always have a half an hour pre-call, you know this Rory will meet with the guest and I will negotiate the topic.

That way when they show up for the interview, I know them better and we know exactly what we’re talking about. Even though it doesn’t sound like that at all. Like my daughter is like what? You know, like this stuff is not just coming off the cuff. I’m all, no it’s not. It’s prepared and that is what leads to a higher quality show. The last thing is I always put myself in the position of the listener and if they say something, the guest that’s like an acronym that nobody knows or they went by it really fast. I say what? Hold on a second and I don’t let them go. And you know this firsthand?

RV:                   Yeah, they really well like you stop and dig and halt and challenge and question.

MS:                  Yeah. And it’s not like I’m trying to challenge the question. I just want to understand. Right? Because I know that my audience wants to understand, and I’m doing both you, the gusta service and the audience a service because a lot of them tell me, you literally asked the question that I had in my brain.

And and that I think is part of what my audience really, really loves about the show and it’s just an interview show, but it’s very much focused on tactical, tactical stuff. And I think that’s just been my tried and true rested P from the beginning rather than just bringing a bunch of people on and shooting the crap. That’s just not how I roll. You know, we’re here to, to learn something. And I think that’s what people love about the show.

RV:                   Yeah. I mean, yeah, the, the, the prep that you do. I mean, I’ve done hundreds of podcast interviews and it’s just like between the prep that you do on the front end and then the, the way that you hold that line of quality and you know, both leading up to and during the episode is, it’s like there’s, there’s less than a handful of people that actually do that.

MS:                  Thank you. I think that’s probably why it’s survived as strong and as long as it has.

RV:                   Yeah. Well one of the things about you also, it’s interesting like usually when I interview somebody for our audience, I’m picking them because they do one thing really, really well. And that’s something that we teach people to do, right, is just like have focus, focus, focus. You know, you, you do podcasting while you social while you’re doing this reports really well, but your, your primary business model, like the way that you actually make money is mostly from the event, right?

MS:                  Correct. Okay. So like more than half is from the conference and the rest of it is from online training stuff that we do or our professional organization that people belong to.

RV:                   Gotcha. So social media marketing world is this event and, and y’all, if you’ve never been there, it’s, it’s amazing. Like there are so many people, there’s so much knowledge. Like it’s a buzz. It’s, it’s, it’s not even like a community. It’s, it’s like I dunno. It’s like an empire. And, and, and the, the, the thing that’s crazy too about your event is usually the people who are teaching are the ones like sitting in the audience. So, so a lot of the people, if you go to other events and it’s like you’ll see, you know, somebody teaching on this or that or whatever, those people are in the audience at your event. Which is

MS:                  And just period behind the curtain. Is that what you mean?

RV:                   Right, yeah. Like the speakers stay, they hang out, they’re there, they’re all networking. There’s all these like private meetups that are happening. And yeah,

MS:                  We designed it to be very social because obviously it’s called social media marketing world. And we knew that people that are in this space are by their very nature wanting to interact with each other. Cause they often sit behind the computer by themselves and they don’t get a chance to hang out with people that are like minded. And I had been going to other conferences and I just noticed this was missing.

The only thing they would do is they’d go into a club and that would be the only chance to get together and you couldn’t talk to anybody because the music was so darn loud. So I’m like, Hey, let’s build opportunities for people to connect and let’s build this in such a way that we highly encourage the speakers to hang out, you know?

And we don’t really have a green room like other events do, so the speakers can’t retreat to it. We engineered it that way. But what ends up happening is these speakers walk out into the hall afterwards and they’re, they’re surrounded by 30 people and they just go for another half an hour and they love it, you know? And it’s like the audience loves it. They love it because it’s accessible. They can get to people and it’s just something unusual. And I’m, I never could have imagined it could’ve gotten this big. It’s really, really kind of one of my big accomplishments.

RV:                   How many people are you expecting?

MS:                  Well, we had 4,700 people there last year.

RV:                   Wow. I think last time I was there it was like 2300 or something.

MS:                  So we don’t know exactly cause it’s still too early. We’re still a couple of months away, but we’ll probably be at least 4,000. I mean it could be more, you can never tell what the event space, you know. But we’ve always grown every year. So it’ll be at least 4,000, maybe 5,000. I honestly don’t know, but it sounds like a lot, but it is still got this intimate flair to it. So we try very hard to make sure even though it feels huge to not make it feel that way when you’re actually there.

RV:                   So when it comes to events, yeah, this is another thing. Our, our team knows this when we started this is our back with our, our former company. But you know, when I kind of started as a professional in this industry, we started by doing events. We were putting on public seminars and you know, we did that. We traveled to a new city every month, every four months for like five years.

And I got to the point where I was like so burnt out on hosting events and doing events and I call it name tags. It’s like anytime you got to print name tag it’s like, I don’t want to print name tags. Like but I feel like events are making you know, in some ways I’m a comeback or, or, or whatever. What do you think that people should know if they want to put on their own event? And you know, some of our clients do. Lewis puts on one big event every year. I feel like that’s kind of becoming more of a theme where it’s like there’s one big event. How do you make an event profitable? Cause you could spend a lot of money.

MS:                  It’s not easy to do. We spend many, many, many millions of dollars to put on our event. But the key to, first of all, you have to acknowledge and understand that people want experiences. It’s like the, the thing that everybody craves now because they’re all stuck on their devices. They want to be together. It’s, it’s especially in millennials, they pay a lot of money for an experience, you know, that’s, that’s like kind of the center of what they want.

So to put on a good event, you need to ask yourself, what can you model that has a really good experience. We modeled Disneyland and we look at the experience of the people at Disneyland and how there’s people greeting you and that everything is clean and taken care of and polished. So that’s what we do. But what, what somebody else needs to do is just ask themselves, okay, how can we create an experience that people will talk about?

MS:                  Take pictures, want to be part of next year? And as far as making it profitable one of the best ways to make an event profitable is to sell the recordings to the event. Because the actual event itself is, it’s very hard to be profitable. You need to have big scale for it to be profitable. But you could have an upsell on the recordings of the video or you could sell the recordings of the video to the people that couldn’t make it to the event. We have many, many thousands every year that buy the recordings from social media marketing world and that is a big source of profit for us.

RV:                   Gotcha. And how do you price it relative to the price of admission?

MS:                  The price. Okay. So the vert, we call it the virtual ticket and it sells between 300 and $700 depending on when they buy it. The physical ticket sells between a thousand and $1,600 when they buy it. So the idea is, you know, it should be a maybe 25% to 35% of the cost because the whole reason typically people go to events where there is teaching is for the content. Right?

But there is obviously that experience that they’re truly paying for, right? That chance to meet you face to face, all that kind of stuff. And if you do really good with the recordings, you can still get lots and lots of people. We do not broadcast it live. It’s just about 10 days after the event. We email everyone and all the recordings are available for them to watch.

RV:                   Yeah. I mean, you guys have so many breakout rooms and stuff. That’d be crazy to try it.

MS:                  I’m simultaneous things going on.

RV:                   Yeah. so that’s interesting. So promoting the event, right? So I think it was like if you have a video course or you have a membership program, it’s like, okay, you know, you’re going to do a podcast or you’re going to build a funnel. You know, people are going to be nurtured through a sequence and they’re going to buy. I don’t feel like you see that as much with events. Events are very hard to sell. So how do you, how do you sell an event particularly like you know, at this point your events are there. It’s not a cheap, it’s nothing to go

MS:                  Hotel and flights. You’re talking $3,000. Right? So the key thing is going to be to sell an event is to figure out a price point. And to figure out where your audience is. If it’s a local audience and it probably could be obviously a few hundred dollars, you know, if it’s a smaller event, you have to have enough, you have to charge enough to obviously cover, cover your expenses.

In an ideal world, an event you treat like a book, right, where you’re not going to make money on the event, but the event will lead to other opportunities. That’s how you have to think about it, right? Like a lot of things we’re going to make money on books either, right? But it leads to other opportunities. So I’m promoting the event is just all about getting the right people to the event. And w we do it for like six months straight, you know what I mean?

MS:                  So for us it’s a massive undertaking to promote it and we use all of our own media to promote it, but it’s the primary source of revenue for our company. I don’t think a lot of other people have that kind of opportunity. So you might want to just, you know, set your goals a little lower than what you think because it’s really, really hard.

So if you want a thousand, maybe go with 300 for the first one, and then if you need more and then you’re sold out and then boom, you’ve got a sold out event. But no matter what, it’s going to be harder than you realize to sell out an event because it’s really hard for people to commit cause it’s a complex sale. They got to, they got to check the dates, they gotta check the flights, they gotta check the hotels. There’s

RV:                   Just so much to it, you know this, right? Yeah. I mean it’s, it is, it is. So, I mean it’s, it’s crazy. So, and when you say promote it, okay, does that just mean you’re telling people, Hey, we have an event, here’s the website that you go to. I mean, what, what, what, what is it, what is that? What are the details of, you know, cause like one of the reasons I like things like courses or whatever, it’s like, okay, there’s a registration page and then there’s a, there’s a video and then there’s a sales page and you buy a, events are much more complex. Just like you said.

So I have five full time marketers on my team working for six months straight. Just to give you some perspective. Okay. They’re doing everything from email marketing and we probably send 50 to 100 emails. They’re doing Facebook advertising, they’re doing organic social media posts. They’re doing ads on our existing media properties that we have. They might be doing, bringing speakers on live video to

MS:                  Do stuff. I’m bringing on speakers that are going to be speaking at the event, you know, and I might plant in what are you gonna be talking about the event, like we integrate all the media into kind of the purpose of driving people to go to that event. And then we also have to get affiliates lined up and get them to promote the event and to get the fans excited about the events we have to do contest and promotions.

Like we just did share your story kind of thing where people created videos and it was my story from social media marketing world and then the winner got an all expenses paid trip. There’s stuff, I mean like I’m just scratching the surface man. It’s deep and it’s wide, but it’s our core business model.

RV:                   I mean that part is that, that last part is not one that I really have heard that much. So you did a, you did a deal where you invited people who were your last year’s attendees to walk? Walk me through that exactly

MS:                  Called, it was called my S M M w story. And it was a promotional contest that we encourage people to either in writing or in video create like a two minute video or a written thing that shared their story. And we were going to pick a grand prize winner, which was a give them a free ticket travel and hotel. We refund their ticket if they already bought one. And the second prize was just a ticket. And we w the grand winner was a guy named Roger who’s a plumber.

He told the story about how he came to social media marketing world and his business was about to go under and now he’s like the leading plumber in the world and he’s speaking on stages over the world about plumbing, you know, and and he met the people at my conference, like Daryl ease from YouTube and others and that led him down the path to YouTube. Now he’s got this huge following and it was really awesome. And it was, he had the hashtag on it, but the goal was to get people to talk about our event, use the hashtag so that it looked as if they were evangelizing for us, which they were, and then we were going to pick the best one and reward them with a prize.

RV:                   Well, I love that. Did you do that every year just to [inaudible]

MS:                  Oh, that’s a new idea this year. Did it work? Well it didn’t because we unfortunately promoted it the week of Thanksgiving. So an idea of where we would have gotten started a little earlier and we also found it was hard to get people to create videos. So we’ll probably give it a little more promotion earlier next year.

We had, we only had like four videos and two writtens and it costs us thousands. You can imagine just in prizes. So we didn’t actually see ROI on that. But we, interesting hermit, you try stuff and if it works you keep doing it. If it doesn’t, you try something different.

RV:                   So what, so what do you think really moves the needle? Like what actual like what

MS:                  Email? 70% 70% of all of our sales for the conference that we can track come from email. The rest is word of mouth, which is just good old fashioned people telling people.

RV:                   Now when you say email is that I’m sending you an email to say, Hey, there’s an event coming up. Click here to buy it. That’s it. Except we do it.

MS:                  Do you know 70 times and each one’s a little different. Like, like here at one email might be like, Hey, you know, you need to do more with Instagram marketing and here’s some interesting statistics and you know, the best way to learn about Instagram marketing is to go learn from the people that are doing it well, here’s who’s doing it. Come learn at their feet link. You know what I mean? That kind of stuff.

So we just come up with a thousand different angles and we write different messages. You know, another one might be a keynote announcement. Right? You get the idea. So the idea is any, anything that we can tell a story or talk about, that’s part of our sequence that happens every single week over the entire six month promotional campaign and multiple times a week sometimes.

RV:                   Yeah. So that’s, so that’s really powerful cause, so basically you’re just taking like one little sliver of what someone’s gonna learn and building one email around that. Yeah. Flushing some content around it and then leading, tying it towards buying the event. So you’re not like, you’re, you’re not just, you’re not just sending 50 emails that say, come to San Diego on these dates.

MS:                  Now they all kind of are part of a theme and build the story. And then the ones that really perform well, we turn them into Facebook ads or turn them into organic content that dah dah, dah, dah.

RV:                   And do you think like how is having the big name speakers, is that still like a pretty big part of why people are coming is like the big keynote speaker or whatever.

MS:                  It’s not the keynote speaker. Cause as you know, most of our speakers are keynoters, you know, like we had other events like yourself.

RV:                   Yeah, you got me, you got me, you got me stowed away in the breakout in the breakout room somewhere. I don’t want to workshop. We’re diving in.

MS:                  Yeah. So it is definitely the the key to it all really is my podcast because people listen to these people every week on my show and then they realize that they’re all there together. You know what I mean? So, and they realize, wow, I’ve actually sampled some of Rory and some of these other people. And it’s like, I want to learn more from them and this is their chance to come and learn from those people. So it’s all kind of intertwined.

RV:                   And then the ads that you’re running. Okay, so, so same thing as like, is it just an ad for [inaudible]?

MS:                  It’ll be more like a remarketing ad. Like, Hey, you need to convince your boss, we’ve written a letter for you. Go here. You know, so somebody who didn’t buy, we’ll send them an ad that says, here’s something we wrote to convince your boss, or we’ll send them another ad that says, not sure the content will be good. Go here and watch the sample.

RV:                   Interesting. And then those, you’re driving those back to your website just on like hidden yeah. Special pages. Yeah, exactly. Aha. So they’re not available. It’s like public pages

MS:                  Public. You just don’t, it’s not necessarily there. You know, the, the website is, you just got for the event, it’s got lots of pages, so they might’ve missed it.

RV:                   Yeah. interesting. And then you have a, and then and then affiliates. So you’ve got, you’ve got people out there send an email blast to their lists and stuff. A lot of them are the speakers to be honest

MS:                  With you. You know, they’re the ones that have the skin in the game and a lot of them just, you know, cause we do not pay our speakers. Which is another surprise surprise. But they come because they really do find a lot of value in what happened, what they get out of it. You know, they get, they get the right kind of audience out of this event that helps their business. So a lot of them choose to be affiliates and a lot of them let their list know about it on whatever method they choose to do it, like their podcast or whatever else.

RV:                   Oh, you’re not paying giving keynote speakers. Like even we’ve never paid a speaker ever. Really not even like the big headliner person. They’re coming because of the value.

MS:                  You’ve never paid guy Kawasaki, we’ve never paid, you know, all the big names that we’ve had. No, we’ll, we’ll, we’ll cover their flight. And their, their hotel and stuff. But we’ve never paid a speaking fee ever. And it’s really kind of our secret sauce because the moment we do it, we’ve got to pay everybody.

RV:                   Well yeah. And that’s, and that’s where it’s like, it really is hard to run the event and the, if the profit goes upside down is speakers

MS:                  And she can get away with that. It’s a lot harder when you’re a small event,

RV:                   Right? Yeah. Yeah. Right. Cause it’s like the reason the reason you come is because everyone’s going to be there and you know, when you’re smaller red, it’s just, it’s just really, really, really hard. But I think even before our former company, the way that I originally started was just doing a free, I just did a free training. I invited people to come and then it was just like in the knee, sell, sell, whatever you have to sell. Or

MS:                  There are, there are keynoters out there where their whole business model is just keynotes and that’s how they make money. And those keynoters like Sally Hogshead for example, will sometimes take one on paid gig a year, you know? Yeah.

RV:                   Or if that’s like me, that’s me. Yeah.

MS:                  Or you know, and, and it, but it’s gotta be really a perfect match for their business model. Right. So, so, and it’s really like you’ve got to have a good relationship with those people. Dot, dot, dot, dot, dot. But there are, there are bazillions of speakers out there whose business model is to get in front of crowds, are willing to do it for free because they make their money by selling consulting, you know? And that’s really where the bulk of the speakers come from, is that the ones that are, you’re getting a sample of their value and then the hope is that you become a customer.

RV:                   Yeah. Well I think that’s a good way, you know, for our audience listening is you gotta be thinking about what speakers would be interested in speaking to my audience because it’s a, it’s a win win. It’s a win, win, win for everybody.

MS:                  Gotta be a win win. If they don’t want to be there, you don’t want them. And that’s it. You know? And, and, and let me tell you the idea that a one speaker is going to make your event, it’s just not true. You know, even Gary Vaynerchuk who spoken at my event, who never does free events has done free events for me. You know, so, but, but the reality is even him alone, there are not, they’re not really have a material impact one way or the other on my business. And he is really the biggest guy in our world. Yeah.

RV:                   I mean, that’s interesting to hear. Like that’s just that, that, that, that name. Well, and in some ways it’s just [inaudible]

MS:                  No, as I’m a big event, if you’re a small event, it could be a huge thing for you. But if you’re a big event, you know, yeah, maybe a couple hundred people might come more, but that’s probably, it’s really hard to measure. You know, you can’t just pin it on one person and that’s where a lot of people get it wrong. They just say, if I could only have Seth Goden or if I only have Gary Vaynerchuk and it’s just not how it works.

RV:                   Yeah. Well that’s, I think that’s actually encouraging is just to go like create an experience. Right. You know, don’t build it, don’t build it just around one personality or speaker or whatever and pin all your hopes to that. Cause there’s a lot of people who do that. They’ll go pay 50 grand to get a speaker and then it’s like, crap, that didn’t help me sell more tickets at all and now I’m broke. You know, like I spent all my money on that, that, that thing for public of PR, particularly for public events. It’s like corporates, a little bit of it.

MS:                  That might be true with musicians and athletes and comedians and all that kind of stuff. But definitely not with your everyday kind of speaker, you know.

RV:                   So speaking about personalities, I want to talk about, open this conversation with you because you know, I think it’s like people heard of social media marketing world and social media examiner and social media marketing podcast, but it’s like the, you have your, you have your little icons and your graphics and your visual identity. None of it is built around Michael Stelzner his face.

You’re not even, I mean, you’re the voice of the podcast, but my face is not on the cover art. That’s true. Yeah. You’re, you’re, you’re, you’re, you’re, you’re, it’s, it wasn’t built around your face. Why did you do so? So why did you do that originally? And do you think that that has made your enterprise more valuable or less valuable? And do you plan to keep doing that in the future? Like that, that whole conversation is a big one.

MS:                  All right. First and foremost, I was very well known before I started social media examiner in the world of writing. And it was all about me and my name and my name was everywhere. This was before my face logically made sense because this is when blogging was around and people didn’t put their face. It was before social. And I had that fame and I decided I didn’t want any more of it.

So when I started social media examiner, I knew it was never intended to be about me. It was to create a movement. And you can’t create a movement with a face. You create a movement with a concept. Right? So the idea that social media that I could create a movement of people that wanted to understand how social media works was far more important than Michael Stelzner because people want to be part of a movement.

MS:                  They don’t want to be part of a person, you know? So I was creating something that transcended the individual. Now that did hurt me a little bit in the beginning after I got to a certain level of fame, because when I came out with my second book launch at first people were like, who the heck is Michael Stelzner?

They know social media examiner. But that turned out to not be a problem because my audience didn’t know who I was because my name was on every email that went out from the beginning. And but over time, you know, I just didn’t want to make it about me and I knew that if I made it about someone else, it would grow faster. So what was the second part of the question?

RV:                   Well, so that’s what you did early on. Has it helped you or hurt you and do you plan on doing it going forward? And why or why not?

MS:                  So. So at this point, about two years ago, I started putting my face out there a little bit more when I started a documentary called the journey, which has been retired. We did that for two seasons and it turned out people really actually liked hearing from me and seeing me and my quirky nature on camera. But I decided I’m done with that. My, I’m doing something brand new as of right.

Today I just launched something brand new, which you saw. I only put my face out there with an intent and with a purpose. So me, it’s like I don’t want to be more famous than I already am. I feel like I, I, I, that’s not going to service me. I’m not selling me. There’s nothing, there’s no advantage to the business to necessarily having my face out there more because we’re already so quite successful.

MS:                  But I’ve got something new that I’m going to be launching a course. So I strategically decided that I was going to create a series of videos to show the world that there’s some knowledge that I have that they may not be aware of. And I launched that very first video today and it was very well received. I was shocked actually. I published it on YouTube, Facebook and LinkedIn and the comments were like, Whoa.

And I’m getting text messages from friends and like it’s just a four minute video showcasing some of my knowledge and I’m going to be doing it for a couple of months here just to kind of set my audience, set the message to my audience that Hey, I have something to teach you and then when I’m ready to sell the course they will hopefully say, okay, I’ve learned so much from Mike for free. Maybe I’ll go check out his course.

RV:                   So how do you think, how do you, if somebody who’s just starting out, yeah, right. You know, you said there are certain advantages to building it around your face. That’s the thing about a face too, is it, it’s your face. It’s, it simplifies the sale cause it’s like if I like you, I buy from you. If I don’t like you, I don’t. But if it’s a company, it’s like there’s a little more exploration of like, do I really trust this brand? Right? But if somebody’s just starting out, how do they know if they should lead with their face or if they should build it around a brand?

MS:                  It depends on what you’re selling. If you’re selling your knowledge, lead with your face, if you’re selling a product, then you might want to go either way, right? So if you’re selling a widget, then you just have to ask yourself, do I want to build a brand that will help me accelerate the widget? Or do I want to build a personal brand that’ll accelerate through the widget?

Because maybe my story about the, you know, look at all the shark tank stories, right? It’s about the person, right? And some of those persons are naturals, right? Where it’s like, Hey, you need to come on QVC. You need to be the one to sell it. Right? But not everyone’s like that. So that’s Jeff. If you’re a natural communicator and you have that energy and you can bring that content and it comes naturally, then use your face. If it doesn’t, then create a brand that’s a brand that doesn’t involve your face.

RV:                   All right, so let me ask you if the entrepreneurial side, cause I was actually surprised to hear this really. So I was surprised. I was surprised to hear this. I want to from the entrepreneurial perspective, because even though I’m like a personal brand guy, I mean it’s our whole business, right? Is helping people build brands around their face. I’m also an entrepreneurial guy and so I’m interested in equity value. I’m interested in, in resellable value and I feel like, you know, there are things like trafficking conversion that were sold that have high values. To me, social media examiner has a lot of value because there’s less of a question about whether or not this enterprise will succeed without you, which means it’s a sellable asset versus if it’s built around your face.

MS:                  Well that’s a huge upside to having a brand that’s not your face. Absolutely. Yeah. So I, I just, so that was my intent in building the thing. I mean, honestly, I didn’t, first I didn’t feel comfortable cause they didn’t know what the heck I was talking about. And secondly, I thought I could build a brand and I could get out of it if I wanted to and it would still potentially live on.

RV:                   Right. And I feel that’s true, right? Like I think it’s, I mean if you, I mean other than a different voice on the podcast, I think it’s like somebody very much could by social media examiner and there’s like this machine that produces events

MS:                  Every year. We’re not for sale, but it’s true. That is a huge advantage. And you just have to ask yourself like, what do you, you can go either way. You can start with a personal brand and you can spin off a product which a lot of people have done, right. Lots of people have done that.

RV:                   Lots of people, celebrities do that all the time. I mean, that’s what [inaudible]

MS:                  They did. And that the advantage of the personal brand is it can be a huge accelerant because you become the influencer that builds that product. The flip side of it is you could be a company that spins off a personal brand. You see this with CEOs all the time, Richard Branson, right? And all these other CEOs, Steve jobs, formerly, you know, of Apple. And you know, the, the soak can go either direction. You could be, you could come out from behind the brand like I did or you could be the brand.

RV:                   Yeah. So, well that’s interesting cause that’s, that’s, that’s what we would say too is like, it all depends on what is your long term objective and you know, what are your, what are your strengths and your weaknesses and stuff. So it’s, it’s not a, it’s not a black and white answer for everybody. It totally depends on your situation. Okay. Well very cool.

So I have one more little question I want to ask you before I do that. Where should people go if they want to, you know, learn more about Mike Stelzner and you know, social media marketing world. And, and

MS:                  So first of all, if you have room for on your listening podcast for more podcasts, check out the social media marketing podcast. If you go to social media examiner.com you’ll find everything you’ll find social media marketing world, you’ll find our YouTube channel social media examiner.com. Okay. All right.

RV:                   We’ll put links to that. Of course I’ll go into the show notes and everything and I’ll be at the event which I’m excited aside about and looking forward to seeing you again in person, my friend. The coming back to the data. Yes. Okay. One of the things that’s painful for everybody is that the organic reaches is dying on social media. I feel, I mean, true, it is dying and it is really, really frustrating cause people have invested a lot of time and energy at the same time. It’s hard to complain. It’s like it’s free. What are the kind of big trends on the horizon that you think personal brands should be paying attention to in order to maximize their organic reach on social, you know, beyond video or is there anything else? Is it just like, you know, video is the answer.

MS:                  The idea of maximizing your organic reach is kind of a dead idea. So instead of what you need to do is you need to figure out on social, because it’s just, it’s gone and it’s not coming back. You can pay, which is if you’re willing to put a little bit of money behind some of those organic posts you can pay to get those in front of people, which might be smart depending on what your objective is. So do not be shy about putting money behind your organic posts and turning them into an ad. Beyond organic.

I really feel it’s important to diversify beyond social obvious social, like Instagram, Facebook, LinkedIn into other platforms like podcasting, like YouTube, which a lot of people don’t think of when they think of social and also the written word. So there are still people that read email, there are still, and there’s a lot of people that just send emails like Chris Brogan’s a great example of that, right? He puts out a weekly email w w and he doesn’t publish that content anywhere else. So those are things that you can do to nurture and grow an audience that kind of are your own. So you don’t have to be at the mercy of an algorithm

RV:                   And you don’t think you, YouTube doesn’t count as social media because it’s not an algorithm. Meaning they’re, they’re going to show it, right?

MS:                  Can it have an algorithm? But most people don’t think of YouTube when they think of social. They think of YouTube as a distribution vehicle. Okay? So you can link to your YouTube videos through all these other mediums, right? So you can say, Hey, go watch the video here on YouTube.

And if you’re lucky, some of those videos will take off in search or suggested video. But I, in the same way, podcasts, you could argue, have a search function inside the Apple podcast directory. You got to promote the podcast, right? Everybody knows that who has a podcast, you’ve got to promote the podcast. You do the same thing with your YouTube videos. You treat it as a, as a source, you know, not at the destination. I don’t know how else to describe it. It’s just where the video lives is what I’m,

RV:                   But but, but basically like you post something on Facebook, less than 1% of whoever follows you is going to even that you post something on iTunes, a podcast, all of your subscribers get that. If they are subscribed, it shows up in their feed. And you’re saying YouTube is more like that and less like Facebook your subscribers,

MS:                  Right? But the key thing is to, yes, to grow the subscribers. But the difference between YouTube and podcasting is that not all of your subscribers will see the video. Youtube will reveal the video to your subscribers selectively. And then they’ll look at how many people click on it. And then what they do after they click on it. So what YouTube will do is if you can get them to click on it, which is a good thumbnail, and then they’ll watch it cause YouTube is looking for retention time, then they’ll show it to more of your subscribers and then they’ll show it to non-subscribers.

So there’s a huge distribution upside on YouTube that you do not have on any other platform. Also, remember YouTube videos can work for years. That does not happen on any other social platform. You’re lucky for 24 hours on everything else. So there is that big upside and you can email, you know, that link to YouTube in the same way you might tell everybody to go listen to your podcast with links to Apple and Google play and Spotify. So it’s just one of those things you got to promote.

But, but the upside to YouTube video can be huge because if you can get a video optimized, then it could deliver

RV:                   For years. I love it. Well there you have it. Some of the biggest ideas from one of the biggest brands in the space, Michael Stelzner, everybody check out social media marketing world. The event, I will be there. If you’re listening to this before that time for this year, and any year in the future, I can tell you for sure. It will be amazing. So follow Michael, check them out. This is one of the, the, the, the native sources that I learned from social media examiner. So, Michael, thanks so much for your friendship and your counsel and for all your wisdom and, and ideas today, my friend.

Ep 27: Capturing a State with Lewis Howes | Recap Episode

RV – Hey Brand Builder welcome to this special recap edition of the influential personal brand podcast I am joined by my wife and business partner CEO Brand Builders Group, AJ Vaden to give you our famous three and three recap and this is a special interview for us because Lewis

Howes is someone who has become a business partner, a client and a truly dear friend.

I thought AJ might start by just sharing a little bit of a behind-the-scenes clip of why he’s so important to us personally.

Well as our boys call him, Uncle Lou Lou.  For anyone in business or who’s in life for that matter, need someone who pushes them and believes in them and myths of chaos and that is exactly what Lewis did for us. There was a very sudden departure between us and our former business partners and our former business.

Divine intervention God placed Lewis in our lap during a very unique time a very challenging time for us and it was just a really interesting thing where it’s like you don’t really know what your next move is but someone says I do and this is it and literally he said those words this is your new thing and he pushed us towards it he believed in us he was like this has got to be it and then on top of that he was like I believe in this so much I’m gonna help you I’m gonna have you on my podcast I’m gonna email my list I’m gonna introduce you to my top level mastermind I’m gonna tell people they need to do this and between losing to very high figure incomes overnight starting over from scratch losing our social media not sure about an IP a lot of other things that happen over a six-week span Lewis single-handedly helped us launch our new business.

I can very confidently say if it hadn’t have been for Lewis I don’t know where we would be today yeah I don’t know if Brand Builders Group would be it I don’t know this company

I don’t I really don’t know and it was I really believe it was divine intervention I believe that God put him in our path at that very unique time and said we knew him but not in the way that we do now and he needed our help and we wouldn’t have had the capacity to help him

I’m will  forever be endeared and grateful and appreciative to Lewis and to Matt for their help in helping us launch Brand Builders Group but more than that what I’m so really eternally grateful for is someone who believed in us when we were kind of at the bottom of the bottom feeling a little lost a little unsure and they were like so sure of this is what you have to be doing this is your next job this is your business.

And if you don’t believe in you the way that I do then let me help you let me prove it. Let me promote this let me bring you on the podcast and let me let me help you and that’s really what he did and he was a huge part of the launch and the success that Brand Builders has had so expeditiously because of him

Yeah and the time that this interviews is coming out , like those of you that are keeping up with this in the life, Lewis just had us back on the podcast again recently so you should go listen to that I believe it’s episode 670 and I think the other episodes maybe 883 but so it was cool to reverse roles and get a chance to interview him.

I think one of the big points that segues is very much from what AJ the story that AJ was just kind of sharing is that one of the things that he said in this interview was he said you have to build meaningful offline relationships in order to build a large online following and that really hit me in a very real way and he wasn’t really talking about us specifically but even as he said that it was like wow had we not had this offline relationship that we had developed for years and we never wanted anything from Lewis we were just there to help him and support him and then all of a sudden that offline relationship it became a pivotal a pitiful thing for us that’s a really great point and Lewis.

I think is one of those unique people that spends a lot of time and his DMS he spends a lot of time engaging and interacting and commenting and he’s like he’s truly looking at what people are saying and how to engage and like he’s truly working to build a relationship which i think is also why he has a strong following he’s got millions of downloads a month in his podcast it’s it work right it’s not magically happening because he’s posting bunches of cool pictures even though he is and we’ll talk about that yeah um but he’s working like he’s building relations working at building the relationship like that takes a lot of time and intention and effort and he’s doing it and it doesn’t just happen because you make a lot of posts it happens because you engage in what he’s saying is offline and online

I would say that is Lewis’s true superpower he didn’t say that here but you know we’ve had that conversation with him we work very closely if you can’t tell with him and Matt and have for the last couple of years behind the scenes and he talks about that on the interview where he interviewed me recently of how much we’ve you know made a difference with them but I think his superpowers these offline relationships.

Another thing that he does really well you just talked about AJ was the photography so share some of your thoughts about the highlights of what he was saying related to using photography not just to showcase pictures of yourself but to really create an emotion that people fall in love with that people want to feel and it’s using photography to really a moat the feelings of your personal brand so it’s like if you think about your personal brand what emotion should people associate with it right and I think if you look at his a lot of it and this is just my interpretation but if I just go through and scroll through all his pictures a lot of it is adventure and freedom and aspiration and inspiration and motivation and success and victory and overcoming the odds and I think too there’s just there’s an element of intrigue and curiosity and inquisitive nature of seeing different things and doing unique things and I think those in itself kind of just to me

It’s like it’s a little bit of adventure both for yourself and actually experiencing new parts of the world as well as learning new parts of yourself which he talks a lot about and I just love that and never really associated the importance of high quality photography with the amount of impact that that has but clearly it’s a prime example of how that has really made an extraordinary difference in his personal brand and it’s probably not something that we have done well and

I know this would be at least for me I would say this is something I have never even thought about like this is the for him to describe it as such a major part of his strategy for someone of his level and for him for me to go I’ve never even thought about the power of photography it’s like something I do once every couple years to like update a headshot but for him to say this is this is the primary mechanism that I use to convey the emotion that is my brand that when people look at this imagery that they enter into the state that I want them to be in when they think of greatness

It just blew my mind and because of the value they place on it you know him and just let you use lots of different photographers but Nick OnKen who’s another Brand Builders client and someone that is one of our kind of recommended vendors and I have some imagery that Nick has shot for me which I absolutely love but they literally planned trips around the world to capture three images like they will go travel for a week and orchestrate all the stuff you know to get a couple shots and that is just amazing general to the importance with all of your marketing that you’re you’re conveying an emotion and just being intentional and being intentional about it the next best headshot and throwing some text overlay on it

That’s not it it’s about what do you want people to feel when they think about your personal brand that’s it does your imagery and photography actually align with that and I think that is the essence of something that was really unique and you won’t hear from any other interview yeah never it’s very distinct and so the other thing that Lewis said in this interview which was crazy to me I’d never heard him say this and all the interviews we’ve done the backstage the work he’s been to her house several times and we’ve been to his place working on like we work pretty closely with him and Matt and their team

I’ve never heard him say this until this interview that one of the most important things that a personal brand can do is every year create one or two big moments and as soon as he said that I thought oh my gosh that is so key and in the big years where we’ve had big jumps in our speaking fees and big jumps in social media following and like just sort of big jumps and media or whatever it’s because we have had these moments but we just sort of stumble upon them as they show up and this is something that yeah I mean I mean you know you plan a book launch but you don’t plan to go it’s gonna be my thing this year and I’m gonna have another one next year and one the year after and Lewis is going every every year there’s got to be a moment.

What do you think he meant well like how did you interpret the concept of a moment what do you think he’s talking about there to me I just think it’s something that people can associate with you in that year right it’s like if you’re constantly being associated with something that you did one year to year five years ten years ago which is very in line with my personal brand I’m a little bit you become irrelevant right

At some point your content is a little dated right your photography is dated you’re dated you can’t be banking the future on what you did in the past and it’s that importance of reinventing and staying relevant and being forward-thinking and to me it’s like as soon as I heard that I was like yeah this is a concept of constant reinvention which is what I’m really passionate about and it’s focusing on like the best I have to give is ahead not behind me and it’s also taking time to celebrate the moments that you have in those years and saying and this is the best made today and next time it’s gonna be the best me now not well my glory days were behind me you know high school football college football or whatever it was in the past it’s like no no no my glory days are still to come so you just wait to see what happens next.

Love it those are some those are some tweetable bombs right there from wifey I think you captured personal brand summit yeah like this is one of our moments one of our launches for this year as it turns out we have at least one thank gosh well we did launch a company but the summit the summit which then became this podcast that you’re listening to now yeah it was our big moment for 2019 yeah oh yeah I guess we launched the company in 2018 yeah I think again it’s just having those things where it’s like the whole team rallies around like this is a big launch and this is a defining moment of who we are in this year but I agree it’s like you do need to have those otherwise you look back and it’s like man you’re kind of just doing the same ol same ol, you’re not reinventing and you slowly become irrelevant as technology is just moving everyone at the speed of light

yeah you got to kind of keep up yeah and I think in in the in our take the stairs book we talk about a concept called the harvest principle that you have to have these seasons of intensity to create the next breakthrough and that’s like what this is it’s like you have to a book launch or a new podcast or a new product or you know a new funnel like our summit funnel which wasn’t really selling anything was just giving away a ton of value but it’s like this moment where all of the resources align and there’s a reason to talk to the media and you create this like big boom and that’s literally how you break through and the level so anyways you know.

Lewis we love you we’re so grateful for you and I hope you listening that you got so much out of the interview of just seeing his heart and also you know some not I would say not so commonly heard strategies that that are obviously things that he does really

Well I agree and I would also say this entire debrief, this recap all I could focus on was how much shorter Rory is than me and why do I look enormous like Amazon woman

Sorry, I shrunk my chair all the way down so that we were …

Amazon you’re statuesque baby tall that’s us my beauty. That’s what we have for you today Brand Builder go out make a difference. Your message matters we believe in you we’ll catch you next time.

Ep 26: Capturing a State with Lewis Howes

RV:                   Hey Brand Builder, Rory Vaden here. Thank you so much for taking the time to check out this interview. As always, it’s our honor to provide it to you for free and wanted to let you know there’s no big sales pitch or anything coming at the end. However, if you are someone who is looking to build and monetize your personal brand, we would love to talk to you and get to know you a little bit and hear about some of your dreams and visions and share with you a little bit about what we’re up to to see if we might be a fit. So if you’re interested in a free strategy call with someone from our team, we would love to hear from you. You can do that at brand builders, group.com/pod call brand builders group.com/pod call. We hope to talk to you soon.

RV:                   I am honored today to introduce you to someone who’s become a really close friend of mine over the last couple of years. We’ve now known each other for several years, which is wild to say. And surely if you’re watching this, then you’ve heard of Lewis house. He is the New York times bestselling author of school of greatness, the host of one of the top 50 podcasts in the world for iTunes on many weeks, usually almost always in the top hundred recently crossed over a hundred million downloads.

Lewis has been featured on Ellen, good morning America, the today show. And it was not that long ago when Lewis was broke living on his sister’s couch and he, you know, it’s something you should know is he almost never does interviews like this. He did this as a personal favor to me and I really wanted you all to get to hear this, the true behind the scenes story of how Louis got to be Louis. Because I know many of you, you know, dream of having to kind of influence some reach that he has. So Lewis, welcome brother. Thank you for making the time for us.

LH:                   Oh man, I’m pumped to be here. You know, the reason why I never do online summit interviews is because you had me go through on our coaching day, which I’ve done many with you on my own brand and personal brand. You had me create a list of yeses and nos of what brings me joy, what supports my business and brand and what doesn’t bring me joy doesn’t support my business brand and online summits for me cause I got requests to do so many of them for summer to somebody years. I did so many of them. They just always stress me out and they never brought any benefits to my brand or business. Once I crossed through a certain threshold of my brand, this is always a know automatically sense. So I had to make an exception on my yes, no list for you. So happy to be here man.

RV:                   Well thank you buddy. And, and you know, there’s a lot of surprising things about you. I think when people really get to know you that there’s a lot of like surprising things. And one of the things that always stuck out from me also is one of your students, not just your friend and not just an advisor to you at times, but as one of your students was, I remember hearing you speak one time and somebody asked you, I think there was an a Q and a and they said, you know, what’s the like, what’s the most important thing about your personal brand? And I was like, Oh, surely he’s going to say like networking or like consistency or advertising.

And you said photography. And that freaking blew my mind. I had never, I had never thought about that. So I guess my question for you, that was like three years ago, is that still one of the things you would say is the top thing, you know, but even if it’s not, why did you say that at that time? Or what do you feel like is the role of photography has played in building your personal brand? Because that’s, that was something not on my radar at all.

LH:                   Yeah. I’m just writing down the biggest things. And so yeah, so I would say photography is one I’m thinking of four or five key things that I think about all that. Just off the top of my head. Photography is always one of the top and it has, here’s the reason why when you’re in a store picking up groceries or at whole foods or CVS or wherever you’re going to, there’s always something you see right before you check out.

And this is a long row of magazines or there’s always a row of magazines almost at every grocery store or place that you go for. Sure. And the image is on the cover of those magazines, whether it’s GQ, Cosmo or, or some of the type of magazine life that for men and women, you know, in the more high end type of magazines or more classy style magazines, the photography always makes the people on the cover like elevated, right?

Their brand is elevated based on the photography. It’s not just like any random photo of them on the cover of a magazine. It’s always very intentional for the message they’re trying to put out there. Whether it’s this beauty and elegance or this passion and a lower, there’s always something or ministry. There’s always something that defines the human being on the cover of the magazine of these more well-known class years. Job magazines, same thing. True.

The same thing is true for the magazines that are the, you know, gossip related magazines where that’s like the big belly of the person on the beach or somebody that looks bad or that’s got a frumpy face. It’s like we remember the images that we see the most and they impact us emotionally and we associate the images we see of other people on magazines or on social media or on their websites.

LH:                   You know, it all kind of trickles down from there. We were member images at the highest level. We may not be able to recall like I remember this magazine seven years ago where so-and-so was on it, but the more you see the image of that person in that state, you think of them as that state. So for me, photography is always something that I just kind of felt like I needed to dive into. Probably like 70 years ago because I’d never had good photography. And I always see these other people that were more influential. Celebrities has great photography. So I started investing in that probably seven years ago and it’s something I do all the time. I’m really intentional about the photos that I post. And that is portrayed on my website and branding.

RV:                   See that’s really even, even that word that you used state is interesting. It’s like a captured, it’s not just an image of you. What I hear you saying is it’s like it’s a captured state, like a state of being.

LH:                   It’s an energy that reflects to the other person and you’re either attracted to it or you’re repelled to it by it or you’re neutral. You know it, whatever state it is, you, you’re putting that energy out in someone’s mind that is then a snapshot that they have and more. Yeah. The more of those, the more of those images, they get a view that is empowering, inspirational or wealthy or attractive or integrity, whatever it is, the branding you’re trying to portray. The more they see of that, that you, the more they just say this person is that I need to go, I need to send people that way if they want to learn that thing. And yeah.

RV:                   So let me ask you this, I’m just done. I want to hear some of your others for sure. But so is there anything that you do during the photo shoot or in terms of the photographer you select? I mean I know you use Nick on can a lock isn’t, is amazing and that’s, you know, one, one easier solution is to find someone amazing, invest the money because it’s worth it and do it. But like is there anything you do during the shoot to like,

LH:                   I mean it’s taken me a long time to get comfortable in front of a camera. The first three, four years I would say I was very awkward. It’s not like a natural thing for me to be like posing as a model or something or know what looks good. I would always just kind of stand with my like hands in my pockets in the first few years cause I had no clue what I was doing. So I actually study. I should probably go take like classes since I do more and more photography on just postures and poses that look inspiring and masculine and you know, trustworthy.

RV:                   My care personality has really come through like you do jumping, are you with your arms wide or like you’re, you’re actually going after this phone call to Turkey for four days to do a photo.

LH:                   Just going, I’m bringing a photographer, bring a videographer, flying them to Turkey. I’m renting a helicopter. I’m renting a driver all day to take us to the spots. We’ve been planning it for six weeks. I have outfits from a stylist for the last three weeks. I’ve been doing fittings once a week

RV:                   And these are just photos for like social media and whatever

LH:                   Book my,

RV:                   I’m redesigning my website so I want to have the most inspirational photos for my website. It’s for my website redesign, but it’s also like you gotta be from my summit of greatness. A program’s going to be for social media for the next six months. It’s going to be, I’ll save some just for book covers. I mean just for magazine covers because magazines were asked to do interviews and I’ll say, I’ve got the same age that I haven’t used yet.

It’s fricking Epic, you know, do you want to use this? So I’m trying to make it, I’m trying to portray the image that I want, that press and media are going to use for me as opposed to them taking photos of me. Here’s the image I want you to use. I want you to be intentional about it. So the state that I’ll think about is really now after many years of not being that good at it, it’s like passion and joy.

RV:                   I just think of passion and joy. How can I be joyful? How can I be passionate? I’ll do some like just GQ, like normal non-smiling photos as well to try to mix it up. But it’s really like how can I bring the passion? How can I bring the joy and just have fun? So I just try to play music. I try to just like crack jokes so I’m not nervous or thinking too much about how I look because I don’t want it to be me obsessing over the way I look and making sure like everything is perfect in my face. Yes, I want to look good, but I want to be organic and I want to follow and I want to have fun because when we have fun, we know people can feel that when it’s forced, people feel that. So I really just try to like shake it out a lot. Just have fun. Just like dance, move and get. Yeah. And so this is less of, this is less of like, Oh, I want to post a bunch of pictures of me and myself. He’s on Instagram because of how cool I am. And it’s more of, I’m trying to portray an energy and a lifestyle and a state of being. That is how I want other people to feel. I’m just trying to portray that.

LH:                   Yeah. What’s the energy you want people to feel [inaudible] feel attracted to, you know, without photography. How is someone to know who you are, you know they’re going to have, they’re going to make up their own image. So you might think of someone like some famous author, I’m trying to think of like a fiction writer that I don’t even know who they look like, but some big fiction writer. What’s like,

RV:                   Like Stephen King? Yeah. A lot of people don’t know what Stephen King even looks like.

LH:                   I don’t know. This guy looks like, so we are, his personal brand is like, okay, I don’t know, maybe like a professor looking or maybe some wild crazy artist or something. But yeah, unless we know an image of who it is, we make up our own image. And so I would rather just dictate the images. I want people to think about of me and make them positive.

RV:                   So, other than other than photography, what else do you have? Like cars and just so y’all that you are watching. We did, we did not script this at all, which is I did not want it. I wanted to hear like Lewis unprepared. Random. Like when you think of taking your brand to the next level, what’s on your mind?

LH:                   Yeah, I just wrote down five quick things. Photography has never won. I’ve got one more. Six. the second thing is branding and design. So design for me is huge and I’m very intentional about it. To where I’ll, this I kind of obsess over a little more because I think you can really study the science of design of what, and it’s just another layer of making you feel something. So what are the colors that make you feel that you want them to feel as well? Based on the photography you have, the colors, the style of the layout, all those things.

How the images are placed, you know, the, where the font is out on your website, all these different things. The graphics, the, is it updated looking, is it 1990s or 1980s looking like you want to make sure you’re forward-thinking and innovative with your, your, your design and branding or at least just a clean aesthetic like medium.com is minimalist, but it’s almost, it’s so minimal that it’s like, okay, I appreciate the design intentionality of a minimal site as well. So I’m not saying you need to have all these flashy colors and swoosh marks on your website or on your graphics when you’re posting something out there, but being intentional about what your design says about you, your message and your personal brand. So

RV:                   I’m always on that one. So for somebody, how do you know what is good design and what isn’t? Like, I think a lot of people are going, okay, I need to get a website, but, and I know you can spend 50 grand on a website, you can spend $50 on a website and I’ve seen people spend 20 grand and it looks like crap. And I’ve seen people spend five grand. It looks amazing. A lot of it is knowing and a lot of us don’t know. Like I think a lot of us underestimate the importance of this. But then even when we do it’s like, but I don’t, I don’t know what to look for. Or is there something that you

LH:                   Yeah, it’s an a for me it’s it’s a feeling. It all comes back to a feeling for me. It’s, I’m not a designer. I’m not, I’m not been trained in this or studied this. I know what looks good and feels good for me based on other designs from brands, sides, personalities that I like. And then I’ll just reflect on why do I like this, why does it feel good? And I’ll talk to a designer and say, here are three different sites or three different products that I like to have amazing branding. I don’t know why I like it, but I like it. Can you help me reflect on this? What is it about this, I don’t know with the color make me feel a certain way.

RV:                   When you, when you do that, is it like, cause other people do that too and they’re always like, okay, it’s, it’s Tesla and Virgin and Nike, right? Like everyone goes, you know, make me that. Is there, is it those same ones for you or is it like you go, no, there’s, there’s different ones that I have found.

LH:                   I try to, I try to look at music, fashion and sports brands and bring into my brand. So I don’t try to look with in the industry and copy Gary Vaynerchuk or copy, I don’t know, Richard Brown, whatever it is. Some other person in my space, Tim Ferris. I try to look at other influences in sports, fashion and music that I think are innovative, that are that bring out an energy. Cause these are a lot of like the, these create feelings for people. Fashion, music, sports. They’re like this, it’s like a religion for people. And so what’s the feeling that these create that make me feel so connected to a community, our tribe or a message or a mission that I want to create in my business as well. And my personal brand so that people feel like they’re a part of a mission that they want to support. So I’m just trying to find things like I’m doing like for the branding from a, my event, I really liked this campaign more than an athlete like LeBron James had it.

RV:                   This is the summit you’re talking about the summit of greatness for those people that don’t know you do once a year?

LH:                   Yeah, some of the greatest and so I’m like focusing on rebranding every year we kind of update the design and so I was doing an hour-long call with my designer and I was like, I really liked this more than an athlete energy and feeling of the branding of this like one campaign that LeBron James did and I really like just like the innovation of like air Jordan, all these new shoes that air Jordan has been doing. I was like here, like three different shoes that I really like. I don’t know why I like it, but they just make me feel like fresh, innovative and clean and air Jordan is just like this timeless brand. It’s been around for 20 or 30 years. It just continues to grow. And you know, I was like, I really like what Jay Baldwin is doing. He’s a middle lad pop world reg a tone. Like he’s always innovating and pushing the boundaries on his fashion. And I was just like, like something around these three things. What can we do?

RV:                   And so you don’t even know what it is. You just say there’s an energy about these. And do you just say do something with that? Like make me,

LH:                   Yeah. I mean listen, I’m not a designer so I’m working with a designer and I’m trying to be the creative director with that person to be like, okay,

RV:                   But you do all that. Yeah. Just have a creative, you don’t have a creative yeah, exactly. Yeah. I just don’t know how to execute it personally. So okay. What else that’s on your list? Cause I wanna make sure we at least hear him.

LH:                   So I put big moments, I feel like big moments. Define your personal brand. So when I decided to launch a book, I wrote a whole, I did like a year and a half of research on how to be a New York time bestseller cause I was like this is a big moment opportunity and it could define a whole leveling up for my brand if I reached the New York Times bestseller list.

RV:                   No, that’s what you and I met was I was on your podcast right after my first book hit New York times and we chatted after and I was like, well I’ll tell you everything I know and that I feel like is when you and I really bonded.

LH:                   That’s it. Yeah. That was like two one was that, I don’t know,

RV:                   Like 2014 or 13 yeah, while ago.

LH:                   So I think big moment opportunities every year, I try to do at least one big moment that is like, here’s a big announcement, here’s a big thing. People do this with like a big merger or they’ll buy a company and it’s like a big boom. We just bought this company, boom, we just sold this. It elevates your personal brand and your kind of energy. And image in the world. So I did that with my first book. I feel like I did that with my second book, masking masculinity. I did that with a live event when everyone was getting away from advance. I was like, I want to innovate the space with events. I did that with the first talk show on Facebook watch last year. Also. First talk show is like a big moment for a number of months. I just fell my first documentary, it’s not out yet, but I feel like that’ll be a big a moment to be like, Whoa, okay, he’s doing a movie now. Like I have to pay attention.

RV:                   It’s fricking awesome too. It’s free. I’ve seen it is freaking awesome. It’s so inspiring. Thank you. Thank you. Really well done.

LH:                   I feel like it’s investing in big moment opportunities that differentiate you from everyone else. As you know, our friend saw Sally Hogshead said different is better than better. And so I just think of what’s going to be different for me this year than last year and what’s going to be different from everyone else in my kind of space. So big moments, you know, my book, my VAT, my talk show, my documentary, it’s just like, okay, what are the things that we can do? Big moment opportunities. If you could do one every year, I think that’d be powerful for your personal brand to level it up. The press. So it would be the next thing. This will be the fourth thing is be pressed. One, two, three, four. Yeah. So when you have big moment opportunities, leveraging the press to get that. So my bookyou know, today America and LLN all these things, you use these big moments to then leverage it with press, mainstream press to support more attention and attraction to your personal brand.

LH:                   So press would be number four. I would say. The fifth one would probably be number three. Your messaging, you know, that would probably go to photography branding, design and messaging kind of in the first three. But the communication, how you communicate, whether you’re audio, video or written word, how are you communicating your message? What is the energy you’re going to share with your words no matter what format they’re in. So your messaging is important. And I think being intentional about your messaging and then one, two, three or four, five. So this would be the sixth thing would be your association with other people who you’re associated with, elevates your brand or brings it back. So, you know, I’ve been in the, for example, I’ve been in the internet marketing space for many, many years, but I, one of the reasons I said no to online marketing summits is that they’re all kind of like these internet marketing type of events typically.

LH:                   And I just said, I don’t want to be associated as an internet marketer anymore. I want to be, be associated more as a mainstream individual that can attract mainstream press and opportunities. And every time you do something that is with your few past identity, you stay in a past identity more or it’s harder to grow into the next identity. And so I’m always trying to associate with people that are out of my reach at the time. That’s why I have a podcast where I interview people and I have a wall of people that I’ve associated with who, who have all these people to come to my show. And each person is a representation of my brand as well.

So when I have someone on who’s maybe not credible or in a space that isn’t positive or was controversial, it also reflects to my personnel brand as well. Like I’ve had certain just individuals who are very controversial, people hate them or love them and then I get a lot of flack for that in a Hertz, my personal brand at times, if I did too much of that, people would be like, Oh, Louis just associates with all these people are controversial. So he’s controversial. But if I’m associating with billionaires and world-class athletes and leaders in the world, then it makes me more in association with that community. So

RV:                   I would, and I would say, you know, like I believe this is one of your superpowers. Like truly like you know, photography. You don’t take the pictures design, you don’t do it messaging. I feel like it’s one of the things you’ve come to us like at brand builders group, that’s one of the things big moments you do a great job of. I think press you do, you do a great job of, but like if I had to, it was like one of your pals go, what is one Louis the supers powers. It is, it is, it is networking and it is building meaningful relationships quickly with a lot of people and then connecting people and then all these like, like you said, getting in touch with people that are out of your reach.

Do you let me ask you an honest question about that. Because you’ve heard the phrase, social climber, like you know, some people will say that like, Oh well that, yeah, she’s a social primer. He just social climber and like, Oh well you’re too good to talk to. So and so. How do you reconcile like either a fear of, or do you not even put any value in that or like have you ever like,

LH:                   Yeah, I just think, I think now I’ve thought about a time from time to time cause I’m on, sometimes it’d be like, am I just going to this event to meet someone that I could like help me in the future? You know what I mean? It’s crossed my mind momentarily a few moments in the last 10 years. But it’s not like something I think about too often. Cause all I do is add value to people. All I do is I never asked for anything and I just say, how can I support and how can I promote what you care about the most? So if I was always meeting someone and saying, Hey, by the way, can you invest in this? Hey can you do this for me? Hey, you don’t want to show, I want to pitch you something. I hate when people do that to me. So I never do that to other people. Especially when people who are very influential are busy and have a lot going on. I just feel like it’s the wrong way to build a relationship.

RV:                   But, so that’s, that’s part of the difference as a social climber, as someone who’s trying to get, climb their way to the top so that they can take things from people versus someone who’s just giving to everybody.

LH:                   I think you make a big impact. You make a big you stand out when you just add a lot of value and you never asked for anything and you just try to be a good person. And that’s all I’ve tried to do for the last 10 years is meet people, find how I can add as much dye to their life as quickly as possible and not ask for anything until there’s a big moment. Like once a year, I might have a big thing that I might ask some of them to support with if it makes sense because I know it’s in their kind of realm, but not ever, I’m not asking people for stuff all the time. So it’s just trying to build quality relationships with quality people and helping people because I know it’ll come back around eventually somehow. And it feels good to help people, you know, I get validated when I help someone or solve a big problem who’s you know, got a lot of influence. It’s like, okay. Yeah, it feels good.

RV:                   Other things that I would share, you know, just from, for people that don’t know is, even though I do think you, you have a super power of like meeting new people that are, you know, at like a higher cache or profile or whatever you want to say in real life. When you meet, you’re one of the most approachable people in real life. Like, it’s never, Oh, he’s not good enough, or she’s not worth my time. Like you’re always like dishing out hugs and loving on people. And I’ve, I’ve, I’ve never gotten that sense at all about watching you with other people.

LH:                   Yeah, I think you know, it’s cause I remember being a nobody 10 years ago that no one knew who I was. I was broke and there were people that were willing to give me 10, 20 minutes from time to time just to be able to ask questions to or, or support me in different ways. And I think I brought value to them through bringing passion and curiosity and taking action on whatever they said quickly. So they saw that I was getting results and it was good for them as well. So I didn’t feel like I wasted people’s time. I was like committed to getting results and adding value even then and I go, I go back and forth cause I take a lot of meetings sometimes and I feel like sometimes I’m just wasting so much time just meeting people, meeting people. So it’s part of the super power I guess.

LH:                   But also it kind of holds me back when I’ll have six meetings in a day and I’m like, okay, I still have to start work at 7:00 PM cause I haven’t done anything today and the work needs to be done. So it’s a, it’s a constant battle of managing the energy of meeting people and making sure that when I’m with someone in PR present, I’d give them the time, but I don’t over commit on time later. So if I’m around someone in person, I will give them a moment. I will be present and I will, you know, be affectionate, loving, whatever it may be. But if they’re like, Oh, can you come on and do my podcast that I haven’t launched yet and I was zero following, I have to decline just to like save myself energy. Otherwise, if I said yes to everyone, I’d be suffocating as well.

RV:                   I know that’s a struggle for everybody. Like, and it’s hard to, as you develop more notoriety, you can’t help. But you know, some people are going to say certain things, but he’s like, you can’t take, take them all. So anyway, I have one, one last question for you before I do that. Is there anywhere where do you want people to go to, to connect with you and follow up and like, you know, tune in?

LH:                   Yeah. Lewis Howes.com or summitofgreatness podcast.

RV:                   [Inaudible] Check it out. And beyond tune, he’s got big moments come in. The documentary is one I know that’s coming, coming at some point here soon. Last thing for you Lewis. This, I think it’s been inspiring to watch how quickly you have risen through the ranks of all of these different things. And then, you know, I remember when you got on Ellen, you know that like, I, I’ve, I’ve been kind of with you for some of these big moments and just like hitting the New York times list that first time. And then I remember the shot of you in times square when your second book was amazing. And then being on Ellen and then getting the Facebook watch. If, if there’s one thing that you wish you could have known when you first started and if you could tell yourself like go back and you say, if I, I wish I would’ve known this, it would have helped me get there faster. When you very first started out or if there’s just one thing that you feel like you did latch onto that you feel like this, this really has made all the difference, what do you think that would be?

Speaker 3:        I think building a team faster, you know, having the right people in my team to support me with things that were taking up too much time so that I can do the things that I did best early on in my career. That would have been probably more beneficial because I just spent a lot of time and energy doing everything as opposed to focusing on a few key things that I should be doing. So learning to say no to things that don’t need to do and hiring the people to do those things earlier would have been, would have been G I think.

RV:                   Yeah. Well, I love it, buddy. I appreciate so much that, that hopefully people see the intention of the energy and the emotion that you’re trying to create and put out there in the world through photography, design, messaging, moments, the press, your association. It’s all about inspiring people and helping them feel this, this energy, which is everything that is Lewis house. So

Speaker 3:        People…what is the quote? People don’t remember what you say, but they’ll remember how you made them feel.

RV:                   Maya Angelou, that’s right, she said, that’s all right. Well, thanks buddy. You keep inspiring and we’ll keep following. We appreciate you.

Ep 25: Building a Brand That Lasts with Dennis Rodman| Recap Episode

RV: Hey Brand Builder. Welcome to this special three and three recap edition of the influential personal brand podcast. I’m joined by my wife and the CEO of brand builders group, AJ Vaden. We’re breaking down our top three each. Our top three highlights of the most recent interview. This one with none other than the extraordinary and remarkable Dennis Rodman. I’ll let AJ first start by critiquing my performance on the podcast. She has something that she wanted to share with [inaudible].

AJV: No, I didn’t. I just said that you were really awkward…the whole time. Why is he being so weird on this interview? It’s like you didn’t know you were starstruck or

RV: A little bit. I was a Rodman. I mean, I was a Chicago Bulls. I mean, I grew up in the 1990s Chicago Bulls era, man!

AJV: For all of us listening, it’s the most awkward of all the interviews on Rory’s part. Not necessarily on Dennis Rodman’s part.

RV: Yeah. Well, thanks for pointing that out. So that’s good to know. If you want to hear me being awkward, go back and listen to the interview. If you wanted to get some valuable insights though.

Let’s talk about those all start off. You know, one of the things that he said was just, you know, it’s not necessarily super profound but a great reinforcement and it’s interesting to hear it from, from the horse’s mouth, so to speak, cause he said you always have to find new ways to keep people interested and keep people’s attention. And it, it really hit me deeply on the interview when, when he said that he, he said he was one of the first personal brands and that really hit me in a, in a big way because I never realized that before. I mean, think about it.

Dennis Rodman was one of the first non-musicians to build a massive personal brand and following off, you know, offset or off, you know, off-camera. And he really was one of the first people that ever did that. So that was a big thing for me was that you’ve got to just be thinking of new ways. No matter who you are, no matter how big you are or how well known you are, you always gotta be thinking of new ways to keep people interested. So I thought that was, that was good.

AJV: Yeah. I think one of the things that I thought was really interesting is he talked about even, you know back then, which is this is like what 20 years ago, kind of crazy. It’s 20 years ago or more. It’s like in addition to being the all-star NBA player that he was, he also wrote a book, he’s a New York Times bestselling author until prepping for this. He was in movies, he was in that was it all-star jam movie (animated). Anyway, but he was writing books, he was in movies and he was still a star player that he was in his field of practice, which is basketball and it’s like you really think about it. He was also one of the first to do that. I was like, he was really amazing on the court, but he was doing so many other things off the court, which increased his interest in his following.

AJV: And I think he was using part of his uniqueness to do all of these things. I mean he was fascinating, which encouraged people to follow him. And I think that was what was really interesting because I think so many people today, at least people we talk to, one category of people that we do a ton of work with are people who have built a really amazing online following. But that’s it. They don’t have a way of monetizing it. They don’t have a book, they’re not speaking, they’re not training, consulting, coaching. They don’t have a course. They don’t do all of the things that are necessary to actually make your following valuable and monetary capacity for yourself.

And I think that his point was really amazing. It’s like you can’t just do one thing and expect everyone to know you. And we were talking about that after and I said it’s true because even though I’m not a huge basketball fan, I know who he is,

RV: Right? Yeah, you were. Because it was like how many basketball players could you actually name?

AJV: And there were three and, and here’s what I said, it’s like I would recognize him regardless and I would recognize Michael Jordan. I think the other one I said, I was like, yeah, thanks. The other one with Larry Bird, but I couldn’t tell you who he was. Have you paid me

RV: From back then? Okay. All right. Just one LeBron. We love you. If you would like to come on the show, we’d be willing to have you. Or if you would like some consulting on your brand strategy and LeBron James. We’re, we’re big fans.

AJV: Yes. Is, but it’s like, and I know Steph Curry, so the two that I know today, but again to the point, like he stands out and he’s memorable and he’s lasted the test of time in terms of people in our generation. Do you know who he was from 20 years ago? And I think that’s just really amazing. I think it’s because he was doing more than just one thing.

RV: Yeah. And ESPN just released the 30 under 30 which was, it was just Epic. I’ve heard it was Epic. I haven’t sat and watched it, but several friends watched it and Darren Prince was one of our brand builders group clients. That’s how we met Dennis Rodman. You know, their team’s been working on that and, and Dennis is out in the media a lot right now to help, help promote that. So it was really amazing.

One of the things I wanted to underscore, which Aja just said, which was also one of my top three highlights, was that you have to be willing to put the work in or that he was willing to put in the work on the court. And that gave himself the right to, to express who he was off the court. And I think, you know, that’s really important is just always, you know, even though there was a lot of things that he was doing that might be viewed as like distractions, he was still dominating the whole time that he was playing.

I mean, he was the rebound King, like he made rebounding popular he and defense. Right. And, and that’s another thing that I love about Dennis Rodman. You know people, when they think of Dennis Rodman, they think about how flamboyant he is off the court, but on the court man, it was as like nitty-gritty and discipline and fundamental and basic and unexciting and rebounding and defense like the two things that nobody, everybody wants to shoot and pass and score and dunk and he just rebounded a defense.

I just hought that was powerful to hear him say that he was intentional with building his personal brand and his influence off the court, but make no mistake about it. His number one focus was to keep the main thing, the main thing and you should do the same and I should do the same and we have to do the same thing, which is in whatever your lane is, right?

RV: Like at Brand Builders, we call it your uniqueness. Once you figure out your lens, you’re the problem you solve in your uniqueness, you have to dominate that thing. You have to go deep into that exploration. You have to become like one of the world’s true experts in that thing. And then that is what opens the door to so many other things. It’s another parallel was she hands wall about breaking through the wall? Rodan and broke through the wall in basketball with rebounding and with defense, and then he expanded that into all those other things. So, so make sure you master your craft.

AJV: And I think to kind of elongate that conversation, it’s like he did that through his skills, but he also did it through his uniqueness scene. The bro stood out, right? The colored hair, the tattoos, the earrings. It was like you stood out and it was really interesting. As we were talking to him, everybody was asking, I’m like, well how much did you do that intentionally? And he was like, I didn’t do it intentionally. I was just being me and I was, you know, unashamed

RV:  Tattoos were popular right back then. It was like, still pretty rare to see like,

AJV:  I’m going to have to start, I’m going to carry a ruler around with me. And every time that already interrupted. [inaudible]

RV:  We’re going to, we’re going to score. We’re gonna S we’re gonna do a time

AJV:  For all of you who are watching, who don’t know. We are married and we do like each other.

But I think that that’s really fascinating. It’s like he wasn’t trying to be intentional of letting me do this to get this attention and let me dress this way. It’s like, no. He said I was just unashamed to be me. And that meant dressing in drag or getting tattoos or doing his hair or doing all of the things that were very uncommon or very kind of awe, shocking back then. It was like, wait, you do what in the NBA now? It’s super common. Then it wasn’t, but

I love the whole point of he was, I wasn’t trying to do it to get attention. He goes, I was just really comfortable being me. And that got attention because it was so outside of the norm. And I think that’s just to living into your uniqueness and what it did for him in addition to being a massive expert at his field. It also made him stand out from everybody else. And that is why we still know and recognize him today even though he hasn’t been playing the game for almost 20 years.

RV:  No, I think over 20, over 20 years that we don’t, we don’t so another, that was a similar, a highlight for me. My third one was that he said that you have to love what you do so much that you’re never afraid to share it with the world. And I think it’s just being convicted in what you do that to where you don’t have this resistance.

I heard Dean Graziosi talk about this one time that we don’t know Dean, but I heard him talk about this at an event. Has he said, you know, like everybody likes talking about their thing until it comes time to like actually ask for money and then they all, every, we all kind of like shrink and tower and like just disappear and he’s like, that’s when you need to activate. Like that’s when you need to light up. That’s when you need to like play big and be confident is because you’re so convicted and in both what you do. And in Rodman’s case who you are, that you just, you’re not afraid to share it. And that’s hard to do. Like it’s easy to say be yourself, but it’s, it’s actually hard. Like it takes a tremendous amount of security and constant

AJV: Cause you know, you’re going to get the haters.

But to that point, I think it is really important. It’s like you better be so secure in who you are that it doesn’t matter what the haters say, you’re just being your true and authentic self. And that is, that is hard. It’s like that really, you know, can be a blow to a lot of people’s self-esteem. And it’s like, Hey, here’s the deal. If people don’t like you, tell them not to follow you. Like not everyone’s going to like you. That’s just the truth, right?

Not everyone’s gonna like you and they don’t have to like what you have to say. But that doesn’t mean you should change who you are and that doesn’t mean you shouldn’t speak your truth. That just means you have to be so confident and so secure in it. It doesn’t matter. And I think that is what he did and what he’s doing still today.

AJV:  Yeah. All right. My last one, and I thought this was just a testament to what all of the other people have been saying too, and he said in that little bit of a different way and he said, man, if social media would’ve been around when I was at the height of my game, I would have been a billionaire.’

And I think that’s true, but here’s the thing that really stuck out to me. He goes if it was around then, but it’s, it’s about the test of time of who got in and who has stayed in, who’s been consistent, who is doing it because it is so cluttered now you have to post more, be loud or be more unique, be more of yourself because there is so much to cut through, which is why I think when there are new pieces of technology coming out there, you better know what they are.

AJV: And this is your profession of choice is this. If this is what you feel like your calling is, then you have to know how to reach people. And when the most popular platforms like Instagram they announce new things. Like it’s giving you the opportunity to get in in the beginning, right? The big thing right now is IgE TV, right?

You’ve got all the things they’re wanting you to, they’re directing you towards video and now it’s live video. But it’s like, even though you weren’t in the beginning, you know, however long ago, was it go college, was that 1516 years ago with Facebook. That doesn’t mean you don’t have the opportunity to get on new platforms and new mediums today, but many times they’re the micro pop forms within that bigger platform and I think that’s a lot of what he was saying.

It’s like, man, if I would’ve been, if that would have been around back then, I would have been a billionaire and that just like hit me in a way. But you have that opportunity today. It just looks a little different. So don’t let it slide by. Don’t be like, well this is how I do it. And it’s like, no, it’s actually your job as a part of this industry to be on the cutting edge of how do you reach people.

RV:  Yeah. I love that. I love that. I’ve not thought about a new feature is almost like a new platform. I really love that insight. And, and like Jay said, it is your job. Like, remember the reputation formula. And if you, if you don’t know what we’re talking about, if you, if you actually go to Roy Vaden, blog.com there’s a free video course that explains the reputation formula, but it’s results times reach equals reputation. And hopefully, you have good results. Hopefully, you’re good at what you do. Hopefully, you develop your expertise in your neat uniqueness. These are things we talk about a lot, but a part of your job is to also work on your reach.

People have to know about you, if they don’t know about you, that can’t do business with you. And so with that, it’s like AJ doesn’t even have to give her own quotes. I talked so much, I can give her quotes for her and I don’t know if that counts as my time or her time, but it’s good stuff that you need to know. So build your reach, be it unique, be yourself, be more of who you are. That’s what we got for this [inaudible].

AJV:  And then don’t forget to go out and check out the full the full interview with the one and only Dennis Rodman.

RV:  Thanks everyone. See ya.

Ep 24: Building a Brand That Lasts with Dennis Rodman

When you think about the most iconic basketball players ever, our guest today, Dennis Rodman makes the list every time. Not only was he an athlete extraordinaire, a five-time NBA champion, a two-time NBA All-Star, rebound league leader four different times, and an NBA Hall of Famer, he is also a New York Times best-selling […]

Ep 23: Understanding the Seasons of Business Models and Personal Brands with Michael Hyatt | Recap Episode

RV: Welcome to the Influential Personal Brand Podcast. This is the place where you’ll learn cutting-edge personal brand strategies from today’s most recognizable influencers. We’re going to teach you how to build a rock solid reputation and then how to turn that reputation into revenue.
I’m your lead host, Rory Vaden, head founder of Brand Builders Group, Hall of Fame speaker, and New York Times bestselling author of Take the Stairs. Welcome to the special recap addition of the Influential Personal Brand Podcast.
In just a minute, you’re going to hear myself and my wife and business partner, AJ, do a debrief, recap, and summary of our most recent interview with our big takeaways. But before we dive into that, I just wanted to let you know that people often ask us what is the first step to building a personal brand. If that is you or someone you know, then you have come to the right place, because we have put together for you a free video short course to help you get started. Just visit firststep.brandbuildersgroup.com to get access.
In it, we’re going to walk you through what exactly is the genesis of a personal brand and the six key questions that every personal brand must be able to answer but that almost none ever do. So go ahead and visit, again, firststep.brandbuildersgroup.com to get started, and we’ll see you there. Now, on with the recap.
[EPISODE]
[00:01:52] RV: Hey! Welcome to the special recap edition of the Influential Personal Brand Podcast. This is Rory Vaden, joined by my wife and my beauty and my business partner, AJ Vaden. We’re breaking down the Michael Hyatt interview, which is just tremendous. To get a chance to learn from somebody with this depth of experience is absolutely extraordinary. We’ve talked about a lot of things author, but the first thing that jumped out to me was when he said that you need to be willing to let go of different revenue streams in order to grow one. That was somewhat a little bit maybe surprising to hear from Michael. I thought that was really key, because in our phase one experience we talk about what we call your PBM, your primary business model. We help people get clear, both in the short-term and the long-term. What is the number one revenue driver of your business? The one thing which all others should point towards? I don’t think most people know about it and most people certainly don’t do that. So it was edifying to me to hear Michael talk about that.
[00:02:58] AJV: Yeah. We call this our three and three, the top three tips that Rory got and the top three tips that I got. I think in conjunction with what you said in terms of you have to be willing to let things go, I think the very first thing that I got from Michael is the fact that you should treat every endeavor like an experiment. I love that because as you listen to the interview, which you should, it is chock-full of really important industry tips if you’re a speaker, author, podcaster, influencer, or whatever. But he’s done a lot.
[00:03:30] RV: A lot.
[00:03:30] AJV: He’s done live events. He’s done coaching. He has done online courses. He’s done physical products, speaking.
[00:03:36] RV: Keynotes, books, the planners. His number one thing is planners now, the physical planners.
[00:03:42] AJV: This is my turn.
[00:03:43] RV: Sorry.
[00:03:44] AJV: My turn. I loved what he talked about in terms of his approach, because he said, “Our team looks at this as we might do what we may not. It may make money. It may not. It may succeed. It may fail. But we’re going to treat every single one of these new business models as an experiment to figure out where should we land, what makes the most sense for my brand and what we want to be doing.” I love that, because having so many people go all in and be like, “This is what I have to do or this is the only thing,” and that’s not the case. Sometimes, you have to do something to realize it’s not your thing. I think a lot of us have to go through the pains of that, because you see what everyone else is doing, and we think you have to do it. Then when it doesn’t work, you think it just wasn’t meant to be. The truth is your message was meant to be the vehicle to share it. Maybe it wasn’t meant to be –
[00:04:36] RV: That’s a great way of saying it.
[00:04:38] AJV: I think that’s really important. So this whole idea of experimentation and experimenting was really powerful. Don’t get so attached to just thing. If that doesn’t work, it doesn’t mean your brand isn’t going to work. It just means that wasn’t that one tiny part of it, so now on to the next thing.
[00:04:55] RV: I love that. It could be the right message, the wrong vehicle, which is really great. So another thing that he talked about, you hear content is king, content is king. We definitely agree with that. I mean, you have to be putting out valuable content. But he said, content is king, but platform is queen.
[00:05:14] AJV: And you have to have both to rule the kingdom.
[00:05:16] RV: Yes. You have to have reach in the reputation formula. We say that reputation, results times reach equals reputation. Well, reach is the platform, and that word platform – I remember the first time that we were trying to get our very first book deal and the literary agent said, “We could never work with you. You don’t have a big enough platform.” I didn’t even understand what the term meant, but just think about it as your direct access. What is the vehicle that you have that directly accesses your audience and how many people can you directly get a message to that you are in control of getting a message to? That is your platform, and there’s a lot of different avenues for platform, but you have to have a platform. It’s got to be as big as possible, and it needs to be growing, growing, growing, growing, and you need to focus on your reach as much as you’re focusing on your content. That was a pro tip for sure.
[00:06:10] AJV: Yeah. I love that and I loved how he said it. It’s not one or the other. It’s both, and they rule together. But you have to have content and you have to have a platform, which is such a good segue into my second point. It’s almost like we planned this or actually talked about what we were going to say, which we did not. So my next one was is he talked a lot about the publishing industry, which from someone who is a CEO of a very successful publishing company –
[00:06:38] RV: Huge publisher.
[00:06:39] AJV: And then as an author, it’s really fascinating to get the internal and the external perspective from the same person who’s done both rules. He talked a lot about – He gets asked all the time. Should you traditionally publish? Should you self-publish? Now, you have all these hybrid models. What’s the best way? He talked about the traditional publishing path, the self-publishing path. They kind of have gone back and forth. What’s the best? What’s the best? They’ve really settled on, which is a lot of what we talked about, it depends on what you want to do it for.
[00:07:11] RV: Yeah.
[00:07:12] AJV: He still says, “If you still are trying to hit the list, the New York Times or The Wall Street Journal. But if you’re trying to hit the list, a traditional commercial publisher is still probably the best way to go.
[00:07:24] RV: It’s the way to go.
[00:07:25] AJV: Here’s what I loved about what he said that most people don’t talk about when it comes to self-publishing. It’s a lot of work.
[00:07:33] RV: Tons.
[00:07:34] AJV: It’s expensive.
[00:07:36] RV: Especially if it’s not going to look like chintzy. If you’re going to do it right, it takes a lot of work.
[00:07:42] AJV: So I think one of the questions that we usually don’t propose to people but I’m going to start is, yeah, it totally depends on what you want to do it for. Is it to make money? Usually, when people say that, I’m like, “Well, I don’t know.” Is it for notoriety and credibility or do you actually just need to get your ideas out there and make money? Usually, that really – I propel that into commercial, traditional, or self-publish. But now, I’m going to add in another question, which is do you have a lot of money to spend on it? Because if you don’t, self-publishing probably isn’t the way to go. Or if that’s still what you want to do, you need to start saving those dollar bills.
But as you said, but if when you think about it from the time that it’s going to take you to write it, then you need to get an editor, then you actually have to have graphics design, and you actually have to have it printed, and then you have to have inventory, then you have to have distribution, it’s like, “Oh!”
[00:08:30] RV: Writing the book is like 25% of the whole project.
[00:08:34] AJV: That’s a lot of money. If you’re not a great writer and you actually need a ghostwriter, then you’ve got content editors, copy editors, graphics people. Then you’ve got the print and the layout and the inventory. It’s like, “Yeah. Those are things that most traditional publishing people were thinking.” Like, “Oh! I don’t want to go with a traditional publisher. They’re going to take all my money.” They don’t realize, well, so does self-publishing. It still takes all your money. It’s just are they going to take it in the beginning or over time?
I think that’s just a really interesting perspective and view that is completely separate of why do you want to do it. It’s the actual money behind it. It’s do you have the upfront investment to make it worthwhile or do you want to forego that upfront investment and then just make less long term? But it was really, really insightful from an insider.
[00:09:26] RV: Love that. Yeah, you can make money doing both models, but both models are also going to cost you money. So it’s just about like what do you need.
[00:09:33] AJV: Where are you going to give it up?
[00:09:34] RV: Over time as this question has come up, I have thought more and more. It’s like when you traditionally publish, it’s like the rule of thumb I use is when you feel   confident you can sell 20,000 units. Like when you can move 20,000 units of your book, that’s when it’s like you can go to New York, get a great agent, get a great book deal. What do you need to do that? You need a platform. You need a big reach, which is what we were talking about.
How do you build a great platform? That leads to my third point, which is just creating amazing content that serves your audience. I wouldn’t say that this was an original idea from Michael Hyatt. It’s not original when you hear it from us. It’s not original when Jay Baer talks about it. But it’s important that you hear how consistent every bestselling author in every huge personal brand talks about this and what Michael said, which was super practical. Ask yourself every day, what does my audience need to learn? What does my audience need help with? Then answer that question for them and do it over and over and over and over.
That is the content strategy. There’s nothing more than that. You just have to do it consistently and as loudly and as many places as you can for as target of a niche as possible. Then hopefully, it’s aligned with what your primary business model is. But how can I serve my audience? How can I serve my audience? How can I serve my audience all day every day? Brand builder, that’s what you should be thinking about.
[00:10:58] AJV: All right. That leads to my third point, which actually has nothing to do with that. So completely separate of that but this was such a good reminder to me about perseverance and persistence. The reason it was such an aha isn’t just because he was a first-time author. But this was the CEO of a publishing house.
[00:11:18] RV: After he was the CEO.
[00:11:20] AJV: After. Again, my turn.
[00:11:23] RV: Hey! Sorry. Team, marriage. Marriage is a team, babe.
[00:11:28] AJV: But, yeah. This is so fascinating. I’m not going to get the number as exactly right. So I may be lowballing. I may be totally exaggerating. But it was something like when his first book, he was launching it. He got turned down like 24 times. So 24, 27 times. Y’all, this is somebody who had been turning down people for decades. That was like what he did was, “Nope, nope, nope.” He knew all of the other publishing houses. They all knew who he was, and he got turned down like 20 something times for his first book.
Then it went on to be a raging success, because his literary agent didn’t let him give up. They kept going. They finally got someone to agree that it was a good idea. Then it turned into a bestselling book with hundreds of thousands of copies sold. Now, that was interesting and inspiring enough. But then four books later, after he was already a New York Times bestselling book, after he already had a huge platform, after he had already done all of these amazing things and written three previous books, same thing. Got tuned down like 27 times, and it was like this last ditch effort to get this one book deal. Then it sold 200, 000 copies.
[00:12:46] RV: Boom!
[00:12:47] AJV: Just because some one weenie.
[00:12:50] RV: Person.
[00:12:51] AJV: Didn’t like your idea doesn’t mean it’s not a good idea. Just because one person said no one’s going to buy it doesn’t mean they’re right. Just because one person said you don’t have a big enough platform or that message isn’t exactly what people want to hear today or that book won’t sell or whatever nonsense people are saying, that means nothing. If you’re convicted in your message, then you need to stay the path. Do not veer from the path, because no one’s going to believe in it more than you do. So you’ve got to be the one that stand up and say, “No. This is going to happen.” Now, I just have to find the person to go on that journey with me.” It may take 20, 22, 25, 27, 29 times, but the point is somewhere amongst between 20 and 30, there’s a winner. You just got to find the right person who believes in your message as much as you do. It doesn’t always happen right off the bat. But it’s your job to persevere and to keep going, as if don’t get off the path.
I think that’s where most people fail is they give up too soon. They let one person dictate the validity of the power of their message and that’s not up to them. That’s up to you.
[00:14:04] RV: Yup. Many personal brands die on that road of patience and perseverance. It’s just follow through. Absolutely love it. So there you have. That’s our three and three recap from Michael Hyatt interview. Go listen to it.
[00:14:16] AJV: It’s really good.
[00:14:17] RV: It’s really phenomenal. Leave us a review. Share this with your friends, and we’ll catch you next time on the Influential Personal Brand Podcast. Thanks, everybody.

Here’s some great news. One of the most valuable things you can do to help us and other new potential listeners to find our show is for you to both rate this show and leave a review. So as a special bonus for you, if you leave us a comment in iTunes, Stitcher, or wherever you listen, take a screenshot of your review and email it to [email protected]. We will give you free 30-day access to 25 of our most popular interviews on video in your own private members-only area. So go right now. Rate us, review us, and then send a screenshot of it to [email protected]. We’ll get you set up with free access to our most popular video interviews all in one place. Also, just please share, share, share this podcast with anyone who you think might enjoy it. Until next time, remember that building a business isn’t nearly as valuable as building a reputation.

Ep 22: Understanding the Seasons of Business Models and Personal Brands with Michael Hyatt

ANNOUNCER: Welcome to the Influential Personal Brand Podcast. This is the place where you’ll learn cutting edge personal brand strategies from today’s most recognizable influencers. We’re going to teach you how to build a rock-solid reputation and then how to turn that reputation into revenue.

[0:00:27.2] RV: I’m your lead host Rory Vaden. Co-founder of Brand Builders Group, Hall of Fame speaker and New York Times bestselling author of Take the Stairs.

There are certain people in my life that I just feel honored to be associated with, just lucky to know. Michael Hyatt is certainly one of those people. I happened to speak at an event on a cruise ship and he was trapped there with me for six days and he couldn’t get away and I managed to get to know him and build a little relationship several years ago and I certainly consider him a mentor. If you haven’t heard of him, I don’t really know how you could be in the personal branding space and not know who he is.

But he is the former CEO of Thomas Nelson. He is the New York Times, Wall Street Journal, USA Today bestselling author of several books, one of which was Platform which made a huge personal impact in me and my direction. He’s written several others, Living Forward, Your Best Year Ever, Free to Focus, most recently.

He is both a tremendous personal brand, but also a real leader. He scaled a company, a 250-million-dollar publishing company with 700 employees, that’s Thomas Nelson. The Michael Hyatt team, like their company, now is on the Inc. 5,000 list. He’s a real leader, real CEO, real businessman, also real family man, he’s been married for over 40 years to Gale who – she’s awesome so it’s understandable.

He’s got five amazing daughters, nine grandchildren and he volunteered to come help me out as a personal favor. It’s not easy to get his time these days, he’s so busy so Michael, thank you for the honor of being here, my friend.

[0:02:09.6] MH: Absolutely Rory, thank you for those kind words, amazing.

[0:02:13.2] RV: You know, if you say publishing, it’s hard to create a list of people that would be more experienced in all different angles than you and I think so many of the people watching, I mean, I think almost every one of our clients like a book enters into the conversation at some point and so my first question for you, I figured was an easy one. Can you just tell us the secret of writing a bestselling book?

[0:02:40.6] MH: Well, take about 80% luck, and you know, have the right idea at the right time. No, seriously, I think part of it can certainly enhance your chances of writing a bestselling book but I think the most important thing on writing a bestselling book or creating a platform or a brand that has significance in the world is having something important and helpful to say.

I think you know, Zig Ziglar said, you know, if you help enough people, then you can get what you want and I think it’s the same thing with writing a book. Just write the most helpful, useful book you can. Be authentic, be transparent, be encouraging and that’s basically all I’ve tried to do and I’ve tried to find a topic that was hot and something that I could with integrity speak out of my experience but that’s pretty much what I’ve done.

[0:03:28.0] RV: Talk to me a little bit about the – you have the platform, like that’s – a part of the factor here is you have like the integrity of the idea but then you have the size of the author’s platform. Which one matters more? Do they matter the same? Can you do it with – do you have to have both, one not the other? What’s the balance there between platform and you know, premise.

[0:03:50.5] MH: Yeah, the way I say it is that content is king but platform is queen. It really takes both of those together, you know, if you want to create a kingdom and rule well. The reason I wrote the book Platform initially was because for years, in the publishing business, I had bene on the publishing side of turning away authors with great ideas, sometimes even fully written manuscripts that were fantastic but because they didn’t have a platform, there was very little for us as a publishing company to leverage.

But, when an author came to us with a great idea, great content, and they had some platform, didn’t have to be best but they had to at least proof of concept that there was an audience that was buying into their content and their framework and to whatever it is that they were selling, that was something we could leverage and kind of take to the next level. I think they’re equally important

[0:04:43.2] RV: Do you think that traditional publishing like, you know, that’s kind of the question today is years ago, was like traditional publishing was the way to go and then self-publishing and now I feel like it kind of teeters kind of back and forth.

A lot of our clients ask this question. How do I know if I should use a traditional publisher, you know? Do I really need one? Should I self-publish? Like what’s your take on that in the current day era?

[0:05:05.3] MH: Well, my opinion has vacillated over the years. In the initial – I mean, I was in the publishing business for 35 years. Initially, there was only traditional publishing, then there was self-publishing or we, you know, call it in those days, vanity publishing, which is kind of pejorative but that’s how we looked at it and it wasn’t very well respected because the books looked terrible. They usually weren’t well written or well edited and you could just tell it’s a self-published book. All that changed, started changing about 10 years ago and so self-publishing got more sophisticated, there were these hybrid publishers that would help you do some of it.

Now you’ve got all kinds of options out there but I’ve kind of come full circle. Here’s my theory right now. If you want to write a book, just the credential yourself and there’s no better way to credential yourself or to get authority in a space than to write a book. I personally think, it’s more important than a PHD, it’s more important than tons of experience. If you have a published book, that, in this culture, that kind of says you’ve arrived and you’re an expert in your category. If that’s all you’re trying to do then I think self-publishing is fine.

It becomes kind of a glorified, very nice business card that could pave the way as you go out and try to do other things whether it’s booking speaking or writing additional books or whatever.

If on the other hand you want to take a run at the bestseller list, and if publishing books is not your primary thing, like let’s just say that you’re primarily a speaker or you’re a consultant or you got some other gig that’s the main thing, your main revenue model, then I would absolutely use a traditional publisher because self-publishing is a ton, and I mean a ton, of work.

Now, Michael Hyatt and Company today, we do one traditional publishing published book every year, so I write one book every year but then we also do a couple of self-published books just for our tribe. I can tell you from looking on the inside in, having to do it on myself, it’s a ton of work.

If I didn’t have the platform I do that I could sell to, man, it would be – I don’t know that it would be worth it.

[0:07:14.6] RV: That’s super insightful. On the business model question, that’s a good one, that’s another thing I wanted to ask you about is, of all my friends and colleagues, I think you’ve tried more business models than anyone. I think, you know, you’ve done live events, you’ve done speaking, you’ve done consulting, you’ve done coaching, you’ve had memberships, you’ve done video courses, you’ve done affiliate launches like you’ve done online summits like this.

Is there a favorite business model that you have or you know, I think a lot of people kind of, it’s like, “Oh masterminds is the thing,” or, “No, a membership is the thing.” Or, “Really, it should be video courses are where it’s at.” Can you just give us just maybe some of the highs and lows of each of those and maybe like the ones you like or maybe what were some of the most surprising things you learned from the various different business models that you’ve tried?

[0:08:06.5] MH: Well, you know, I never really thought of myself as having tried so many but you’re right. Frankly, a lot of them haven’t worked. So I’ve done stuff that’s worked and stuff that hasn’t worked but one of the things I’ve always tried to cultivate is sort of an experimental mindset. Whenever I approach anything, a business launch or whatever. I approach it as an experiment, you know, “Hey, let’s just try it and see if it works.”

One of my colossal failures is that after we launched Best Year Ever, Five Days to Your Best Year Ever, that was a huge success, we had like 35,000 people go through that course over five years and it was a big revenue engine for our company.

We said, “Hey, let’s create Best Year Ever for leaders.” Because we thought, leaders are going to eat this up. I literally recorded all the videos and they were killer, you know? I was even impressed with them. These were amazing. We built a beautiful sales page and so we got all the emails written, everything. We launched it and it was crickets, we literally on the first 24 hours after the launch, we had one order. I was pulling my hair out.

I said to my team, “What’s wrong with the tech? This has got to be a technological failure. There’s no way that we could just get one order. We could have come up with that if we had a strategy.” Sure enough, that was it, nobody wanted the course.

So we try stuff and the stuff that that works you hear about, the stuff that doesn’t work, you know, we don’t typically publicize that. You don’t hear about that, but I would say that one business model that I’ve had that I’ve believed in for a long time is multiple streams of income.

You know, whatever horse you’re on right now, eventually probably is going to – you’re going to reach a saturation point or you’re going to – you’re going to get all the low hanging fruit and then it’s going to get more expensive and more difficult and so we’ve just tried to be in a lot of different things, kind of all in the same vertical space now and the goal setting and productivity space. But part of the reason, I’m kid of rambling here, so stop me.

But one of the things we’ve realized is that kind of when the market’s zigging, we want to zag. We got into online courses I think pretty early, we certainly weren’t the first but we were among the first people that got in to online courses and that was huge. It was ginormous margins. Then all of a sudden, people started doing courses on courses. How to create courses and then everybody and their brother created online courses and the market was very dense, very saturated.

We said, “We think that people are desperate for live experiences that even though they’ve got all this virtual capability, people want to be face to face and have real human encounters.” So we started our live events and that went crazy. Then we created our paper planners, the Full Focus Planner. That thing is –

[0:10:59.1] RV: I forgot about that one, I didn’t mention. There was that one and then also, you had the book, like the box, you were shipping boxes for a while.

[0:11:06.2] MH: Yeah. The planner business is actually our biggest business, that’s like, you know, almost an eight figure business now, all by itself. And the cool thing about that is it doesn’t really depend so much on my brand so it’s kind of got some autonomy and independence but again, you know, everybody was saying – in fact, people still say to me on Facebook, they say “Hey, we’ve got digital cast management, we got digital counters, why do we need a paper planner?”

As it turns out, people are very distracted in the digital environment, the thing that paper planner does is give them focus. Again,just kind of multiple streams of income and how can we best serve our audience? What does our audience need and how can we best serve them?

[0:11:48.2] RV: Year, I love that experimental approach and you certainly have to be like willing to lose some money here and there in the spirit of learning it out, lose some hours.

[0:12:00.5] MH: I’ll tell you the other thing too, you have to be willing to kill stuff when it needs to die. I mean, in my view, everything has a season but I’ll tell you a funny story. We had all these brands, you know, Best Year Ever, Free to Focus, Full Focus Planner, Leaderbox, all this stuff. Last December, we’re all sitting in a strategic planning and we brought in outside consultant.

He asked us this question that ultimately rocked our world. He said, could you explain to me the customer journey? Where do people start with you and then what’s the first step? Where do they go from there and how they go all the way through your product suite?

We kind of all looked at each other and we said, “We don’t know. We don’t have a clue. Here’s some ways you can get into it but we don’t really know.” We went through an unbelievable 24 hour periods where we killed or sunsetted Best Year Ever and Free to Focus and said, “They’re too confusing,” and so we mapped out a customer journey but we had to be willing to – it’s kind of like cleaning your closet. If you want new clothes, sometimes the first thing you have to do is get rid of the old clothes.

We had to clear out the old to make room for the new and that I think as a business owner, a lot of times it takes courage because those were – represented multimillion dollar businesses but we also realized that we couldn’t go to the next level unless we’re willing to kind of retire those and make room for the new things.

[0:13:24.2] RV: Yeah, it’s like killing the sacred cows kind of a thing. That’s not easy, especially like you have so much invested into those to just kind of go, “Okay, we’re done with that, we’re going to move on.” Like, not an easy decision I can imagine.

[0:13:39.0] MH: It’s not and it’s – I think one of the values of having a team is you know having other smart people in the room and people with wisdom that can kind of check and keep me from doing frankly as a business owner, something impulsive, but we can kind of check one another and ask if that’s the course in that kind of scenario play it and make sure it’s going to work.

[0:14:00.7] RV: All right, I apologize for bouncing around on all these different topics, although I’m not really sorry –

[0:14:06.8] MH: Sorry, not sorry.

[0:14:08.3] RV: One of the other things I wanted to ask you about is paid traffic versus organic traffic. You have built a huge platform and your community is so loyal. How much – should it be all organic? Is a real audience won that is built organic, you know? Is it paid, just like, “Hey, you got to pay the money to get in front of eye balls.” What’s the balance of paid versus organic?

[0:14:33.5] MH: If you had asked me about when Platform came out in 2012, if you’d asked me that question then, I would say, “I never pay for traffic.” Everything I had up until that point was organic. I built it from 2004 when I started to blog and I had about 100,000 unique visitors at that time on my blog and I thought, “You know, that’s enough,” you know?

It had a mailing list of about the same size of about 100,000, I thought that’s enough. Frankly, it would have been but in today’s environment, particularly when social media is really restricting the access that you get to for free, I don’t think it could be done without paid. Having said that, I think you got to have a very clear model of what you’re buying when you’re paying for traffic because I ultimately want to get them to the same place that I’m going to get organic traffic to and that is that I want it to be self-perpetuating, ongoing traffic that I can retain because they get exposed to the content and then they’re locked in because they enjoyed the content and feel like it’s helpful.

So, you know, I was telling you before we came on that last year, we spent about a million two on Facebook ads and believe me, we watched the return on investment like that, I wouldn’t be spending that kind of money if I wasn’t getting a huge return on that investment but it’s totally worth it. You just got to be smart about it.

[0:16:02.0] RV: Yeah, I feel like more and more, it’s like – it’s not necessarily the person with the best content that wins, but it’s the one with the most sophisticated systems of knowing what dollars they’re spending, what audiences they’re going after, what’s the lifetime, what are the conversions, the lifetime value of that customer. It’s interesting, one of my favorite interview questions I used to ask people was what is something you’ve changed your mind on recently and it seems like both this and the traditional self-publishing, it seems like you kind of have teetered a little bit so that’s interesting to see that perspective.

[0:16:36.1] MH: Yeah, I really believe in paid advertising now and just you know, to quickly kind of outline our strategy, I’m happy to share it. Typically, we run ads for free opt ins. You know, it’s usually an assessment or an ebook or a summit like this. Assessments have been very good for us because people seem to have unbelievable curiosity to find out more about themselves. It’s their favorite topic, right? We offer a lot of assessments and in those assessments, we typically try to convert them after the assessment to a webinar and a webinar is where I can begin to have a relationship with somebody but they get to kind of sample the brew. So for an hour on my webinars, I typically give them a good solid content and then I pivot. And it depends on the product. We are either pivoting trying to close to a discovery call like our high end coaching programs or actually trying to sell the product.

So we have done both of those very successfully. So that is how we think of paid advertising. We want to slowly escalate it where people get more involved with this after they tried that free thing and had a good experience.

[0:17:39.3] RV: Yeah and what would you consider, like on that kind of a thing, that kind of webinar, if it was a free call, what kind of percentages would somebody roughly estimate to go – if I am doing a good – if I have a great webinar and a good clear process for inviting a free call like 10%, 5%, 20%?

[0:17:59.9] MH: Yeah, I would say for us it usually runs – 10% would be on the low side especially for a free call but up to 35 sometimes 50%, but we usually offer something that we call a discovery call but people are wise to that. You know people don’t want to just call to get sold. So there has to be the promise of something else. So typically for us, I could tell you on our high end program business accelerator, which is like a coaching program, we do a discovery call there. But we invite them to take an assessment there.

We don’t usually use an assessment to get those people into the webinar but we use something called the Business Health Assessment. So we invite them to take the Business Health Assessment, get on the discovery call, and we will identify for them the three top priorities that as a business they need to focus on if they want to scale as rapidly as possible.

[0:18:48.4] RV: Got you, okay and then, you know if you are doing like a course, a thousand, two thousand dollars is more like if you can get five or 10% out of it then that’s pretty fine.

[0:18:56.4] MH: Yeah, totally.

[0:18:56.9] RV: Yeah, so on that note, again, this is like a bunch of pepper questions, automated webinars versus live webinars, is there a dramatic difference always to sometimes one you’d prefer more than the other?

[0:19:11.7] MH: I have done them both. I have to say that live webinars for us are always more effective and you know the biggest challenge today because there has been a proliferation of webinars too is to get for people to show up because the replays don’t convert like the live thing does even if it is on automated webinar. When they show up, they are much more likely to buy than if they’re just going to watch the replay. They have good intentions I mean I do it all the time myself.

You know to get somebody’s information, I sign up and then I get busy and I never go watch them. Yeah, I say you have to do both but I feel strongly about what am I about to say. I think you’ve got to be honest. I don’t think you have to trumpet the fact that it is an automated webinar, that it is not live, but I think you’ve got to be very careful with your language so that you don’t misrepresent it as live

And I remember several years ago, I stumbled upon some webinar software. I can mention the name but I won’t but that basically simulates a live webinar including feeding fake questions into the chat and to me that just lacks integrity and even if people don’t quite know what is going on they know something is off.

[0:20:23.5] RV: Yeah, I appreciate you saying that I agree a 100%. Do you think that a live webinar is going to covert twice as good as a recorded version of it or is it even less than that?

[0:20:35.3] MH: You know I don’t track that data in my role like I used to but all I can say is that I know it records – that it does better but here is the thing, there is no reason why you can’t do both. So do the live webinar and record it. Again, be careful with your language so that you are not implying that it is live. So when it is in the automated format, you don’t want to give the wrong impression but yeah, I mean that is what we do.

And a lot of times what we’ll do is that when we begin – like any kind of launch that we do, we’ll do live webinars for a week and I will typically do five, one day after another and – but we will also, and this is a good dress rehearsal for me, we’ll do the recorded one first and the great thing about that is putting in the recorded one in the can and having it almost perfect is then if there is a technical glitch in one of the live webinars, we’ve got that one that we can just shove in and run in its place and that’s happened to us before.

[0:21:31.9] RV: Oh wow that is interesting. Usually I only hear about the opposite like run it live several times and then take that but that is cool plus you get to have the practice run through with that like all of the live jitters and stuff. Okay, next one: email frequency. Too much versus too little. How much is too much and how little is too little? Is like the people that want to hear from you are going to stay tuned and you send them as much as you can? Do you have a thought on that? Has it changed over the years? I am very, very curious.

[0:22:08.0] MH: Let me just say I have overdone it. You know I have mailed way too much and of course, all the experts and I am not one, but all the experts would tell you that you can’t mail too much and the more you mail, the more people will buy, but I think at some point if you are not adding value I just think you got to listen to your audience and you’re going to get complacent. I mean if you mail it once a week there are going to be some people in your audience are going to think it’s too much, right?

[0:22:36.0] RV: That is a really good perspective. It doesn’t matter how much or how little you send like you are going to get complaints.

[0:22:42.0] MH: That is right but there is a point in which you reach critical mass where you are getting complaints from longtime customers and they saying, “Look, I love your stuff. I bought everything but you are killing me, you know, dial it back.” So I just subscribed to an email list about two weeks ago. The guy was literally mailing twice a day. Twice and sometimes three times a day and I just said, “Look, I love you but I don’t even see my kids three times a day” you know? So I don’t want to hear from you –

[0:23:10.8] RV: I’m sorry about all of those emails Michael. I didn’t realize there were three coming to you every day.

[0:23:18.1] MH: I just think if there is one guy that I never get tired of hearing from and maybe it is just me but it is Jeff Walker. Now Jeff mails a lot but he is so good with his copy that I almost always read them and I have never been tempted to unsubscribe but he is like the one exemption that probably proves the rule. You know unless you are super ninja copywriter, just be very careful

And I think one of the things that we’ve moved to in our business now is that we are sending out an email that has content that only appears in the newsletter but it is content driven not marketing driven and we feel like if we are adding value and I talk about this actually in my book Platform, I call it the 20 to one rule, which is pretty funny in retrospect because what I said is you got to make 20 deposits before you could make a withdrawal. Well today, I would probably say it is more like three to one. If you could make three deposits before you make an ask that is probably a good ratio but the point is you got to make more deposits than withdrawals otherwise, you over draw the account, does that make sense?

[0:24:21.8] RV: Yeah that is like the jab-jab-jab right hook, right? I guess that is like three to one but really it sounds like the rule is just listen to your audience and just respect the audience, listen, take their feedback. I mean that is another good one. That wasn’t on my list here to ask you but just like writing your own copy versus having someone else write your copy. When do you make that transition? How do you do that?

[0:24:48.6] MH: I think as a business owner or as a brand builder, you got to ask yourself what is the best and highest use of you? And so at the very beginning I did everything. You know, I wrote the sales pages, I edited the podcast, I posted it. I created all the content for the courses, everything, but at some point, I say, “Okay, what is the best and highest use of me?”

And in Free to Focus I talk about this being your desires on activities and the things that you are passionate about, things that you are particularly good at. So I don’t write any email copy. In fact this might be shocking but I don’t even review it today. What we have done is we trained a small group of writers to write in my voice, to kind of deconstruct how I speak. We literally have a written style guide on this, how I speak, things that I typically say, things I would never say, just the elements and style with regard to my voice and so yeah, where I spend my time these days is I am writing, every morning creating new content.

That is best and highest use of me. So at least for an hour a day I am writing 500 to 750 words a day and that becomes the pantry from which my team draws for all kinds of stuff, whether it be products or books or whatever.

[0:26:05.0] RV: How much do you read?

[0:26:07.0] MH: Less than I used to but still a fair amount. I read probably two or three books a month. The reason that I read less than I used to is because I listen to so many podcasts today and I find that unfortunately, this is the dirty little secret of publishing is that so many books should have been an essay and in order to give it enough bulk to be able to sell at retail they fill it up with a lot of filler.

And so the thing that I like about podcasts, not all podcasts, like some of the most popular podcast make me crazy because they take forever to get to the point. They just talk and talk and talk and they ramble and there is no takeaway but having said that, I generally can get out of a podcast content that really rocks my world much faster than I can most books. There is definitely some exemptions to that.

[0:27:00.2] RV: Okay, I know we are running up on our time here. I got one more question but before I do that, where should people go if they are not yet following you? If they want to follow you, htey want to catch up with Michael Hyatt and see how you’re doing, what you are doing in like the new era of the Michael Hyatt personal brand?

[0:27:18.6] MH: Yeah, well you can find everything at michaelhyatt.com. If you scroll all the way to the bottom of the page, you will find all of our other brands. So there is everything from our store there to the Full Focus Planner to the Business Accelerator Program, Leader Books which is our monthly book club for leaders. All of this stuff has links there and I would encourage people to listen to the podcast. That is still the thing that I think is the best effort that we make.

And in terms of branding and in terms of reach, I just think there is no return like what you get on the podcast and our podcast I do with my oldest daughter, Megan Hyatt-Miller who is our COO of our company and it is called Lead to Win. That is on iTunes or wherever you listen to podcasts but you can find the links on michaelhyatt.com.

[0:28:00.4] RV: Okay, so last one for you Michael. As you said, this is maybe going back to some of your earlier days certainly as a publisher, you had to turn down a lot of authors, you turned down a lot of dreamers. In recent years, it’s been more like you have been coaching them. And you have seen people trying to struggle and trying to battle the fight and then you comment to where today, it is like there is so much noise. There is a lot of competition in webinars and podcast and books and everything.

I think that there is a part of this these days that is just dealing with heartbreak and just dealing with some of that setback. What would be your advice is there is somebody out there that is just feeling like, “Oh my gosh, you know I can’t get a publisher. I can’t get an agent. No one is listening to my podcast. No one is reading my articles. No one is opening my emails.” What would you say to that person?

[0:28:50.5] MH: Congratulations, you’re normal. You know, I really think and I think this is important for people to hear. I think that’s in a way, God’s way of testing us to see if we are really committed to this thing that we said we are committed to. So my first book was rejected by 29 publishers before the 30th one said yes. I was ready to throw in the towel by my agent wouldn’t let me. My book Living Forward, which is about four books back was rejected by about the same number of publishers.

I already had a New York Times bestseller. I already had a huge platform and that book, nobody believed in it. Everybody rejected it. And now it’s gone on to sell about almost 200,000 copies. But nobody wanted to touch it for reasons I still don’t understand. I get that that gets discouraging and I almost gave up there too. I thought, “Geez, maybe there is a better use of my time, maybe God, the universe, whatever is trying to say something to me this isn’t the right timing or its the wrong message.”

And I think it is one of the most important books I have ever written, I am glad I persevered it. In fact, if it hadn’t been for Gail cheering me on I think I would have given up but I think that’s normal. And I think – I have bad days every week where I want to quit, you know? And for some reason, I just keep chugging along and trying to believe the best of what is happening but it is just normal. Rejection, the world doesn’t owe me a living and the marketplace doesn’t owe me anything.

And so it is up to me to create enough value that people can see it and want to participate in it. So I think the best advice I’ve ever gotten, the thing that I try to practice when I get discouraged is forget about the platform, forget about trying to write a bestseller, forget about trying to be famous. How can I help my clients? What are their needs? How can I encourage them? How can I be useful to them? And if you do that consistently enough I really think it would come back.

[0:30:50.8] RV: Amen. There you have words of wisdom from one of the most experienced people in several different aspects and components of the space. Michael, thank you so much for making time for all of us and for putting out as much amazing content as you do. I mean, your team is amazing, your family. We love you, we believe in you and we are honored to know you.

[0:31:13.4] MH: Thanks Rory, I appreciate you and AJ too.

[END OF INTERVIEW]

[0:31:15.8] RV: That’s all we’ve got for this episode of the Influential Personal Brand Podcast but here is some great news, one of the most valuable things you can do to help us and other new potential listeners to find our show is for you to both rate this show and leave a review. So as a special bonus for you, if you leave us a comment in iTunes, Stitcher or wherever you listen, take a screenshot of your review and email it to [email protected].