the podcast recap episode with aj & rory vaden

Ep 511: 4 Painful Lessons I Wish I Knew Before Becoming An Entrepreneur | Clate Mask Episode Recap

https://youtu.be/Rmb5PUORVck

Listen to the episode below

We are back with another special recap episode of the Influential Personal Brand Podcast!

Today’s recap is based off of our interview with Clate Mask, CEO and Co-Founder of Keap.

Join Rory as he shares four painful lessons he wished he’d known before becoming an entrepreneur! Thanks for tuning in, enjoy! 

Key takeaways from this episode

  • Perseverance matters more than pedigree. 
  • Why you need to up your game with making sales, building systems, and recruiting superstars! 
  • Loyalty is just a paycheck away (the scariest thing to learn). 
  • All that matters is what’s in your contract.  

Tweetable Moments

“If you’re an entrepreneur, don’t be impressed by people who have fancy degrees or letters after their name. When it comes to starting a business, it’s all about who has the fight, who has the hustle, and who has the ability to solve problems!” — @roryvaden [0:02:03] 

“99% of building a great business is being great at making sales, being great at building systems, and being great at recruiting superstars.” — @roryvaden [0:02:45] 

“When push comes to shove, and money is on the table, people [can] do crazy things.” — @roryvaden [0:06:18] 

About Clate Mask

NY Times best-selling author, Clate Mask, is the entrepreneur’s guide and the CEO and co-founder of Keap, the leader in small business automation software. Keap is an 8-time Inc 5000 winner and is widely used by savvy small businesses to grow with automation. Clate’s passion is helping small businesses conquer the chaos and grow their business using the Six Keys to Success. When Clate isn’t serving entrepreneurs and building Keap, he loves to spend time with his wife, Charisse, their six kids, and their grandkids. He also loves playing golf and watching sports, with serious passion for the Arizona pro sports teams. He is intimately familiar with the balancing act of entrepreneurs, which is what drove him to discover and teach the Six Keys. Because success as an entrepreneur means having a great business and a great life. 

Links Mentioned

Clate Mask on LinkedIn 

Clate Mask on X 

Clate Mask 

Keap 

Conquer the Chaos: How to Grow a Successful Small Business Without Going Crazy 

AJ Vaden on LinkedIn

AJ Vaden on Twitter

Rory Vaden

Rory Vaden on LinkedIn

Rory Vaden on Twitter

Take the Stairs

Brand Builders Group

Brand Builders Group Free Call

Brand Builders Group Resources

The Influential Personal Brand Podcast on Stitcher

The Influential Personal Brand Podcast on Apple

RV (00:00): Here’s four business lessons I wish I knew sooner as an entrepreneur. Number one, perseverance matters more than pedigree. Perseverance matters more than pedigree. If you’re an entrepreneur, don’t be impressed by people who have fancy degrees or letters after their name. When it comes to starting a business, it’s all about who has the fight, who has the hustle, and who has the ability to solve problems too early and too often in my career, I surrender to people just ’cause they were older than me or I thought they were smarter than me because they had more experience. It’s nothing like what it means to be an entrepreneur when you’re starting something outta nothing. What matters is not the size of the dog in the fight, the size of fight in the dog. Number two, when it comes to starting a great company, most of it comes down to three things. RV (00:50): Sales systems and superstars. I’m telling you, 99% of building a great business is being great at making sales. It’s being great at building systems, and is being great at recruiting superstars. I don’t even care what businesses is. I don’t care what industry, and I don’t care what geographic region. We have coached people all over the globe. I’ve spoken all over the globe, and these three things are true. If you can make sales, the business is gonna stay alive. But sales doesn’t solve all your problems. ’cause if you make a lot of sales, but you have crappy systems and you don’t have superstars, sales is actually gonna create more problems. But sales keeps you alive. Sales is the lifeline of the business. If you wanna make your business awesome, then you need great systems and you need superstars. You need amazing people. So that’s what you’re after. RV (01:41): But you don’t need a master’s degree. You don’t need to have 40 years of experience. You have to have that perseverance. And then you have to stay focused on growing sales, always keeping revenue coming in the door, strengthening your systems, right? Having great processes and always recruiting, attracting, and keeping, and creating great opportunities for really great people. Which brings me to number three. And I’ll say this is the scariest thing that I have learned in all of business. This is one of my least favorite things that I have learned, and I almost don’t even want to tell you what this lesson is because it pains me to say it. And that is that loyalty is just a paycheck away. Loyalty is just a paycheck away. I heard that early in my career and when I first heard it, I rejected it. And I thought, no, no, no. Like that’s not it. And it’s certainly not that for everybody. Some people are loyal because they’re loyal. Some people really believe in the mission. Some people really believe in the company. But in many cases, loyalty is a paycheck away. The moment someone shows up and offers to pay your people more money to go do it, they’re likely to leave. So the way that I internalize that is to say, you should strive to pay your people RV (02:58): As well as you can, as fast as you can without sinking yourself and without sinking the company. But you need to be aware to go. Nothing is guaranteed. The people on your team are not guaranteed to be there. They’re not automatically locked in. And this isn’t like it was 50 years ago where people stayed at one company their whole career. You can be pretty sure that the people on your team are thinking about starting their own thing, starting their own thing, doing a side hustle, being recruited, and loyalty is just a paycheck away. Even beyond that, in personal cases, people will betray you in business. They will, even if it’s not taking another job, it’s, it’s doing things internally. I’ve seen this in the corporate world. I’ve seen it in the entrepreneur world. Just be aware that the people that you think are your best friends. RV (03:44): When push comes to shove and money’s on the table, people do crazy things. So nothing is guaranteed and do your best to pay people. Well, that brings me to lesson number four, which is all that matters is what’s in the contract. All that matters is what’s in the contract. Now, I’ll tell you, I heard a piece of advice that is true, and it’s the opposite of what I’m telling you. A, a mentor of mine, someone that I, I very much respect, shared with me early in my career. He said, if you can’t trust the person’s handshake, then what’s in the contract doesn’t matter. And that is true. If you can’t trust their handshake, then what’s in the in the contract doesn’t matter. But even if you can trust the person’s handshake, if you ever get into a situation where there is a legal battle, where there is some discrepancy where push comes to shove and there is an argument, it will be settled by what is on the paper. RV (04:39): So whatever it is, get it documented. And if you come to an agreement with somebody and they’re really on board with that agreement, they shouldn’t be resistant to documenting it. If they’re resistant to documenting it, let me tell you something, they don’t actually mean it. They might say it because they’re trying to get you to do something, but if somebody really means it, they’ll want it on paper. If they don’t, I’m skeptical. So there you have it, four business lessons that I wish I knew earlier as an entrepreneur. Take those four things, put ’em into practice in your business. I promise it’ll help you be successful much faster than we’ve been able to.

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