Ep 272: How to Make Money Selling Online Courses with Amy Porterfield

RV (00:02):
Oh, oh, I’m so excited and happy for you to meet someone who is a, a newer friend of mine, but somebody that I’ve known for years, I mean, she is the definition of someone whose reputation precedes her, which is what we’re always talking about is building trust, building reputation, doing things that last in her significant over time. And those are all things that I think of when I think of Amy Porterfield. Amy is one of the, I would say original, like or online marketing experts. One of the founding people of this space that is digital marketing and course creation and content creators. She’s extraordinary. She has one of the biggest podcasts in the world it’s called online marketing made easy. I mean, if you go on iTunes, you’ll see it like every week, it’s right in the top five. And before, before she, you know, started this business you know, she’s got several different things that she does, but DCA digital course academy is like one of her flagship products that really, really became well known and really helped create the space that a lot of us live and operate inside of.
RV (01:13):
She worked with mega brands like Harley Davidson and she worked with Tony Robbins actually is where she started before. And so she just does things the right way. She believes in action. She helps people take, you know, small steps and she just has a really amazing track record of success. And I’ve had an awesome time just getting to know her a little bit here and there over the years. And so anyways, Amy, welcome to the show.
AP (01:37):
Well, thank you so much for having me. Yeah. I love that. We’ve gotten to know each other more and more, and now that I’m in Nashville, we’re practically neighbors, so that’s a lot of fun. So thanks for having me.
RV (01:47):
Totally. So I know that, you know, so much about online marketing, but what I would love to hear is the story of how you got started, because I think it’s really easy to go, oh, you know, one day, you know, a lot, I know a lot of people, a lot of our clients, a lot of our team members look up to you and go, oh, I, you know, Amy Porterfield, like, she’s amazing which you are, but how did you get started in the beginning? Like before anyone knew your name before you had the email list before you had hundreds of thousands of social media followers in a top rank podcast, like, can you take us back to that moment for a bit?
AP (02:23):
Yes. And I have to say it’s a little bit of a Rocky start for sure. So let me first take you back to when I was working for Tony Robbins. So I was the director of content development, which really meant I was lucky enough to get to travel the world with Tony and work on the content that he did at his live events, unleashed the power within date with destiny, all these amazing events that he still does. Well, I got to be a part of that from a content standpoint and work on his infomercials back in the day when he was doing his infomercials. So it was an incredible time, but I had this one fateful meeting where Tony invited a bunch of internet marketers to come into our San Diego office and talk about their digital courses in their online businesses. So people like Frank Kern, Brenda Rashard, Evan pagan, Jeff Walker were all at this table.
AP (03:12):
Now I didn’t really know who these guys were, and this is very humbling. It’s a big table. I was asked to come in and notes. So I was literally sitting at a different table, taking notes while these guys went around and talked about their online businesses. Tony wanted to sell digital courses at a, a deeper level. And he always looks at people who are getting it right, and figuring out how they’re doing it. So it was a really cool meeting, but I took the worst notes ever because once these guys started talking, all I heard was freedom. All I heard was like, I get to create my own content, call my own shots. I get to build my audience and work with people I love to work with. And they had lifestyle freedom, financial freedom, time, freedom. And I just thought, I don’t know what these guys are doing. And it was all guys. I don’t know what these guys were doing, but I want a piece of it. So my life was forever changed in that one very specific meeting. And over the next year, I
RV (04:07):
Decided what year was that?
AP (04:08):
So that was 2008. Wow. And so for the next year I worked on how would I have my own online business? And I remember turning to a girl I was working with at Tony Robbins and saying, you’re a writer. You have a skillset that can translate into freelancing and doing your own thing. I’ve been in corporate all my life, like from Harley Davidson publishing, before that I’m a corporate girl. Like I have no idea what I would do as an online business, but I was so wrong because I believe that everybody has some in them that they could take and turn into an online business. I am a, a huge believer in that. So fast forward about a year when I finally said, okay, I’m gonna do this. I’m gonna take the leap. I’m gonna start my own business. I quit my Tony Robbin’s job and start my, how have
RV (04:58):
You been there business? How long had you been at Tony Robbins?
AP (05:01):
Almost seven years. So I was there for a
RV (05:03):
Good that’s long time, a long time.
AP (05:05):
And it was an amazing job. They paid me well, I had a lot of clout. I got to call, you know, make big decisions. They respected me like it was, and I got to travel with Tony. I mean, come on. It was an amazing experience, but I wanted that freedom so bad, so bad. You know, I was traveling probably 200, 250 days a year to these events and these other things that we were doing, I had just gotten married. I never saw my husband. So shout
RV (05:33):
Up to Hoby, shout out to what’s up, man.
AP (05:36):
He’s such a good man. So I wanted to spend more time with him. So I thought, okay, I need to change. So I quit my job about a year after that meeting. And I started to do consulting for social media. So I would do I say consulting, but if I really looked at it, I was doing social media for small businesses. And social media was the wild wild west 13 years ago. And so basically I got to kind of just be in a market that was very, very hot at the time, but I hated it. So for two years I built a business I hated. And what I mean by that is I went from one big boss. Literally Tony’s is a huge guy to like eight mini bosses. My clients who I literally let treat me like an employee, I had no boundaries.
AP (06:24):
I was the yes girl. And so I would work way more hours than I did at my Robin’s job, which was a lot of hours. And I didn’t know what freedom was. And I thought, I don’t know who said being your own boss is a great thing, but this is not my cup of tea. So for the first two years, when I started this business, I didn’t like I had a a situation with a free contractor. I was a contractor for the guy in internet marketing, and he had a problem with something, decided to take it out on me. I was getting off of a plane going marketing conference, and he’s on the phone and he’s screaming at me like you did this wrong and you did that wrong and this, and he just needed someone to blame. And I was the girl. And I thought in that moment, I am done with doing this kind of work. It is not the thing I wanna do. I literally fired all my clients. I said, I’m not doing this anymore. I gave him a little runway. That is the day that I started creating digital courses in order to sell online and teach people how to do marketing. So it was a rough two years. I, I went into debt. Things didn’t work out, but it finally did. Thank God.
RV (07:31):
Wow. So, okay, so that’s a, that’s awesome. I, I didn’t realize that you were at Tony Robbins for that long. I mean, that’s pretty cool, like to get really good working knowledge of what a personal brand, you know, operating at that scale. So, so fast forward now, okay. To today, can you still make money selling courses? Like do, like, because people, I hear all the time, right? It’s like, nah, you know, like everyone has a course, like everyone makes courses on courses and how to do courses. Like no one courses anymore, no one finishes courses. Like, but then I go, I don’t know. Like I think my friend Amy’s like doing pretty well and like a lot of our clients are like doing pretty well.
AP (08:11):
Yes. Okay. So the, the short answer is absolutely you can make money with courses, but we’ve also seen the landscape change over time. And I think one of the biggest changes I’ve seen with people who create courses and deliver courses is that people are craving that interaction. We just came out of a two year pandemic. So yeah, people are craving that engagement, that interaction and wanting to get involved with the course creator or the course creators team, so that there’s some and catching going on. And so what we’ve seen is the best courses that are making the most money and the most impact are those were the course creators, willing to show up or willing to create workshops within their courses to actually implement and get things done. I think that’s a shift we’re seeing where back in the day, when I first started creating courses, you could create a course. You didn’t have a community. You didn’t even have live Q and A’s. People could email you if they have a question gone are those days, for sure. But I’m glad that that’s how it is because I love that. I get to see the transformations happening in inside of my courses, but courses are alive and well, and not going anywhere. If anything, we’re continuing to see the climb in people taking courses and really smart people, creating courses.
RV (09:26):
Yeah. I mean, it’s kind of like, I mean, as long as there’s something to learn, there’s gonna be a reason for a course. And it’s like the more and more, it, it becomes easy to produce a high quality product. You know, just using like digital tools. I think to me, the real pressure is gonna be put on like colleges and institutions like that of going like, wait a minute. Like, why should I spend a hundred thousand dollars going somewhere to like, learn from people who have never done it when I can spend a few thousand bucks and learn from the someone who’s the master at this
AP (10:01):
It’s so true. I’ve heard over and over again, not to too my own horn, but to answer that question or to address that where people have said, I have a college education, I have an MBA and I got more out of this, the specifics of what to do than I’ve ever gotten out of that college education. And I think that is very normal for people who create courses that really take it seriously, like find great value in creating impeccable content. I think that’s what’s happening.
RV (10:29):
So, so let’s look at the course then and you go, like, there’s a lot of people. I mean, you know, and a lot of like our listeners and our are like profess service people, right? Like they might be an accountant or they’re a, you know, they’re a dentist or they’re a lawyer or, you know, something like that. And, and, and in those industries, you know, course creation is, is kind of even just coming, you know, just becoming a thing. So how long does a course have to be? I mean, like, I I’d be totally curious in some of these really fundamental questions, just like you said, you’ve been there from the beginning. You’ve seen the transformations that like how long does a course have to be, do I have to, can I shoot it on an iPhone? Does it have to be a six camera shoot? Like how much, how much does it cost? Like just the making of the, of the course itself. Like, okay,
AP (11:16):
I love where
RV (11:16):
We’re at today.
AP (11:18):
Love this question. So first of all, let’s talk about investing and creating a course. Absolutely. You can create it on a smartphone. Absolutely. But you can also even do it easier and use a simple software and do slides in audio. So they hear you, but you’re using slides and you’re educating in that way or a nice little mix of both, but you can do that at on a very tight budget. So number one, you do not need a big budget. Definitely don’t need a crew to help you six cameras, none of that. And I don’t do any of that either. So you could keep it really simple. Also when you ask how long does a course need to be? I teach three different courses and really four with a caveat. So let me tell you about the three courses. Okay. First I teach a starter course where that’s, where you’re helping people just dip their toes in the water just to get started, get that instant momentum.
AP (12:07):
So that could be a course that they get through over the weekend, three modules, a few videos in each module. It’s just the basics. So that’s a starter course, usually around a hundred dollars or so, the second type of course is a spotlight course where you’re gonna take one area of your expertise and you’re gonna go deep. So one of my students is a photographer and he did a spotlight course on flash photography that looked like natural light. So that was his spotlight course, really deep in one topic, never launched anything ever online made $12,000 with this first launch with a list of a hundred people. Wow. So $12,000, just some of you’re like, I wanna make way more than that. Well, yeah, when you have an email list of a hundred, that’s incredibly impressive. Imagine what he can do when he grows his email list.
AP (12:52):
And so that’s a spotlight course, usually around $250 to $500 is what you’ll charge. And then the third type of course is a signature signature course. I call this the Mac daddy of all courses. That’s where you’re giving someone a total transformation from start to finish everything they need to know for that total transformation, how to go from never running in your life, to running a marathon, how to go from never creating a digital course to creating and launching a digital course. So it’s total transformation, usually between 500 and all the way up to $3,000. You got a lot of wiggle room there. So those are the three different types of courses. But I wanna add one thing to that. I was actually reading an apple article about how they’re moving away from the word pro to studio for some of their products and this concept that you need to be pro is going away.
AP (13:43):
And I’m so excited cause I’ve been preaching this forever. You don’t need to be the ultimate pro in your topic, the expert of all experts in order to teach it, all you need is what is what I call a 10% edge. So Jill and Josh Staton are dear friends of mine. They first said this. And I was like, I’m stealing that. That’s exactly what I’ve been talking about. A 10% edge, which means you’re 10% ahead of those that you serve. You’ve done something or you’ve gotten results for, let’s say clients or customers. Now you’re gonna teach how you got those results. As long as you’ve got results in an area. And you’re a few steps ahead of those you serve. You’re perfect to create a course.
RV (14:22):
I love that now. So going back to, okay, so the starter course, you said it might be three modules, three videos in each module, you’re talking about nine, nine videos. How, or yeah, maybe like nine videos. How long are each of the videos?
AP (14:37):
Okay. So an ideal situation and where the market is right now, shorter videos, but multiple videos is better than, let’s say one hour long video. So if, if you need to teach something, it’s gonna take you an hour to teach. Let’s break that up into 15 minute short videos where they’re progressing on each other. People
RV (14:54):
Like four or 15 minute videos, you’re saying
AP (14:56):
Yes. Yes. Okay. Because what you had said earlier makes a lot of sense that people aren’t finishing their courses, we’re obsessed with, with the psychology behind how to get someone to finish a course. So we do a lot of things in our own course and I teach how to get people to the finish line. And one of the ways to get people to the finish line is allowing them to feel as though they have momentum quick 15 minute videos gives you that feeling of momentum. So for a starter course, yeah, you could do three modules in each module. There’s three or four videos let’s say. And that, but I think the more important quite is what do you need to do to teach them how to get the results, whatever it’s gonna take te you know, to get them to that place that you’ve promised that roadmap is really important, but when you’re looking at, how am I going to get them results, if you can do it in the fastest way possible people want instant gratification, let’s give them what they want as close as we can so long, drawn out courses, not ideal.
RV (15:57):
So then you might have, so I love that answer, right? I love that answer of going. It should be as long as it needs to be. Right? Yeah. The the one of, one of my, my speaking mentors in the world champion chip of public speaking said, Rory, tell the audience every single word they need to know and not a word more.
AP (16:18):
Yes, exactly.
RV (16:20):
Very similar to that. And, and so I love that. But like, and so if you’re putting your mind around it, it’s like, okay. It, it might be, if it’s 45 minutes long, like you have nine videos, they’re five minutes. Each that could be a starter course. Like it, it
AP (16:35):
Really could a couple hours. It could really get that way. Absolutely.
RV (16:39):
And then a signature course might be longer.
AP (16:43):
Yeah. So you’ve seen the courses out there like Marie Folio’s B school, it’s a six week course, digital course academy. It’s a seven week course. And there’s seven modules in that seven week course. And they’re gonna take you a few hours to get through now. And I said, you know, don’t create a long out, drawn out course if you don’t need to. But I’ve, if I’m teaching someone how to create and launch a digital course, who’s never done. So might not even have an email list to start out with there’s some things I’ve gotta teach. So then one of the things we do in our course is if it’s a longer course bake in pep talks, it’s a very big deal. So when someone’s going through your course, you’re teaching them something very specific, let’s say nutrition, or how to get their babies to sleep at night or whatever. It might be. There’s moments in the course, you have to stop and say, okay, this is gonna be a tough module. You’re gonna get stuck here and here. And you’re likely gonna think X, Y, Z going. And here’s why like stopping for the pep talks in a digital course are essential to someone getting to the finish line. So the longer, the course, the more mindset type of content you’re going to need to bake in.
RV (17:48):
Ah, that’s so good. I mean, cuz that it’s funny, cuz people are always like, Ooh, I want the, you know, I want the meat, like give me the technique, cut to it. But the reality is the reason they don’t execute is not cuz they don’t know what to do. It’s cuz they get scared and burnt out and frustrated and discouraged and it’s like, they need the pep talk. Like they need, they need that pep talk. Okay. So let’s say this is a big, you know, fast forward, but all right. I created the course, right? Like whatever I did, I, I have the thing now. Yes. how do I get people to buy the thing? Okay. So I got the thing, but if you build it, they don’t come and you go, I don’t have hundreds of thousands of social media followers. And I, you know, I’m, I’m not a like, you know, TV star. I don’t have millions of followers. Like what do I do to sell the thing?
AP (18:40):
I’m so glad you asked this question because one of the things I tell my students is a digital course with, let’s say a sales page is not a build it and they will come kind a situation. You need what I call a marketing vehicle in order to drive traffic. So what I wouldn’t do is I wouldn’t create a course and then create a sales page and then go on social media and email my list and say, I’ve got a course. Here’s what it’s about. Go check it out. I don’t believe that that is the most valuable way for you to get the word it out there about your course. So what I believe is you need a marketing vehicle. My favorite is a webinar. Now it’s funny. Some people will say aren’t webinars going away. 13 years ago, when I came on the scene full time, they would say aren’t webinars going away where they kind of just started.
AP (19:28):
So it’s just people like to, if they’ve a webinar, it hasn’t worked for them. Well, webinars don’t work. Well, let me tell you, I’ve got thousands of students who would disagree with you. Webinars are valuable because if you do it right, and in my course, I literally teach slide by slide by slide because it’s that important when you do a webinar, right? You are giving immense value for about 45 minutes, which I say is you are earning your right to sell. You are giving value before asking anything in return. They see how you teach. They see your personality, your teaching style is so important for them to know and just they get a good sense of what you’re about. And you start changing their mind through that webinar. What do they need to know or believe or understand before they’re ever ready to buy? You’re answering that question in your webinar.
AP (20:14):
So when you get to the selling portion, they’re more likely to buy your conversions will increase so much more. If you do, let’s say a webinar to a sales page. And then of course, if they don’t buy on the webinar, you use email marketing to a sales page. But also there’s other things you can do. You can do challenge challenges. Challenges are really big right now converting. Well, one thing that we’re doing in may that we’ve never done before is a paid challenge. So we’ve done tons of free ones, but now we’re having people. Is it really a paid workshop that we’re then going to sell our course in that workshop? So we’re trying different things, but webinars, workshops, challenges, it’s that vehicle that then gets them to the sales page.
RV (20:55):
Yeah. And I, so, you know, it’s funny when I was in college, Amy, I, I went door to door for five summers knocked on 15 hours a day. This is in, this is the year 2000 to 2005. And people would say, nobody will buy from a door door salesperson. I made $250,000 in five years, five summers knocking on doors. And it was like, there could not be a more antiquated old school doesn’t work anymore. And it’s like, when it comes to content marketing, like here’s the thing, you can call it a video funnel. You can call it a webinar funnel. You can call it a challenge. You can call it a summit. You can call it an IGT or a TikTok. The bottom line is if you give value to people first, if you teach ’em what you know, through whatever the medium is or the modality, the, they will trust you. And then they will buy from you. If, if you want more yes. Or like, yes,
AP (21:55):
Yes, yes. And yes, it’s so true. I love that you use the door to door example. Yeah. People will knock it, but then the people who have actually done it, taken it seriously, look, you’ve gotten amazing results with fit. And I think that the, the thing that people get a little bit stuck on webinars, is it that, that live aspect going live? What if the technology breaks down? I’ve been on many, many webinars where the technology broke down. Yeah. Real quick. When my very first webinar that I’ve ever done was with Tony Robbins and it was back years before I left the position and Tony was doing his very first webinar. Like he had never done it. It was on go-to webinar. He’d never done a webinar before. And he was selling people to unleash the power within, through this webinar. But they paid a hundred dollars cuz Tony’s Tony. So he can get ’em to pay a hundred dollars even be on that webinar. Right. And then he was selling them into U P w we had 800 people signed up the night before Tony and I. He was at his home. I was still in the office and we were practicing. And then he’s like, okay, I’m good to go. I pressed a button. And all of a sudden Tony goes, Amy, why did I just get an email saying our webinar has been canceled? I’m like, no, no, no, no. It’s not no
RV (23:06):
Way
AP (23:07):
Everybody got an email saying your webinar has been canceled. Yes. I literally deleted the webinar. I will say there were tears. I literally stayed in the office all night. Never went home that night. Thank God. Go to webinar, pieced it all together after hours and hours of figuring out what we’re going to do. But yeah, we had to send out an email saying just joking, it’s not canceled. I’m sure Tony wanted to fire me in that moment. But things happen. And I think as an entrepreneur, building a brand that you firmly believe in and that you’re here for the long haul, you have to roll with those challenges. You have to say like, I’m gonna look like a fool on this webinar. Maybe it might not go as planned. I’m gonna figure it out. And I think I’m better because of all the many mistakes I’ve made along the way.
RV (23:51):
Yeah. That’s such a, such a great story. And it’s people like to blame a tactic or blame a tool. And it’s just like, they all work. Like none of ’em, none of ’em are, none of ’em are perfect. They all work. If you work, like if you work it and you gotta, you just gotta keep going now. Okay. So, you know, this is helpful for me. Like even we have, you know, we see a lot of courses and all that stuff. We, we don’t sell a ton of them cuz we’re coaching. But Tony Robbins is using webinars to, to sell events. You’re using webinars to sell courses. We use webinars to drive people to free calls and then we sell ’em coaching. Like, like it, it, you can’t say it doesn’t work. It totally works. Cuz it’s just, it’s not the webinar. It’s human psychology.
RV (24:32):
It’s like I’m teaching, I’m giving value. What, what I am curious while I, while I have you, I know we only have a few, few more minutes, but like while I have you since we haven’t been, you know, all in on courses like, like this, I wanna kind of move to more of the, a little more of the advanced stages and talk about scale. So how many, how many courses can you really sell of the same one? Cuz I hear people be like, well, you know I sold 500 or I sold a hundred and I need a new course. Like, do you have any thoughts on like how often do I need to create a new course?
AP (25:09):
Okay. So you and I are new friends, so you don’t know this, but this is my favorite question ever, because I teach my students that it only takes one course to essentially make a million dollars. I made a million dollars with a $97 course that I did with Louis House. Back in the day, we partnered on a course and also I’ve made a million dollars with courses that were more expensive in a very short period of time. Now the million dollars is not what we should be chasing. That’s not a number that I want my students to fixate on. What I’m saying is that if you create one course and you launch it over and over and over again, and each time you relaunch it, you marketing gets better. Your webinar gets better. Your course is updated each time based on the feedback from the last student group, you can create one course and continue to launch it.
AP (25:57):
And I want you to launch it at least three to four times before you ever move to anything new. Every single one of my mentors, my peers that have done really well with digital courses, they don’t jump ship. They stay with that same thing, keep it simple, get fancy later. And what I mean by get fancy later is once you’ve dialed that in once, that course is making you money. You might wanna turn it on evergreen. You go from a live launch to evergreen and then you wanna add something else to the mix. So right now I have two courses on evergreen, one that I live long lunch once a year and I have a membership. And the only way you can get into that membership is if you go through my signature course. So I have four core things that I do and I do them really well, but I don’t do a lot of other things as well. I get asked to do a bunch of stuff and I gotta get on the no train because I wanna be really good at what I do. The last thing I’ll say to that though, is I’ve never added something new until what I was working on was fully optimized and dialed in and could run itself so that I could move on to something else. So my answer is you don’t need a lot of courses. You don’t need a lot of memberships do one thing. Well Del will down and don’t move on until you’ve perfected that
RV (27:06):
That’s so good. Like y’all, if you, those of you that have heard us talk about Shehan wall and if you have diluted focus, you get diluted results. Yes. You just heard it from the mouth of the queen of this, of this whole space. Like how many years you’ve been doing this? Amy? Oh,
AP (27:23):
Al over 13. So almost 14,
RV (27:26):
13 years. And after 13 years you got three courses, 1, 2, 3, and a membership site, which is just a place to, for people to go after they’ve been through the three. Yeah, they
AP (27:35):
Have. Yeah. You don’t even market it publicly. Yeah.
RV (27:38):
So three courses, 13 years you said.
RV (27:42):
And, and you go, I mean just, if you think about it, you go, if you spend 13 years perfecting the, the sales of three things, do you think you’ll figure it out? The answer is yes. Anybody could figure it out, but when you spend 13 days and then you launch something new and then you go, I didn’t like that. And that webinar didn’t work and I need a new CR am and I need a new social media strategy and a new, I mean, that is so powerful. Like you’ve made millions and millions of dollars from three courses. How many students is this? How many people can you, can you really reach before you go? The market is saturated.
AP (28:20):
So we’ve served over 40,000 students over my
RV (28:23):
Lifetime. Oh man. That is awesome.
AP (28:25):
Yeah. Of building the business. So we’re really proud of that. And this whole idea that the market is saturated. I just feel like you could say that in so many different places, but then you always see people coming out on top. And I always think, well, why not me? Why can’t that be me? And I also really know what I do. Well, I do many things wrong and I’m weak in a lot of areas, but I know step by step teaching. I know taking people through the details, holding their hand virtually. And so I just bank on what I know best and whoever likes that kind of style of teaching, they’re gonna like what I have. So I just don’t focus on the saturation cause I just don’t think it serves us.
RV (29:03):
I mean, well, even if we say, okay, 40, thousand’s the number. Once you’ve sold 40,000, then we’ll call Amy back and we’ll say, Amy, our market is saturated. What do we do next? But
AP (29:13):
Call me then
RV (29:14):
We know 40,000. Okay. So 40,000 times $500 course. Eh, that’s a good bit of coin that you can make between between here and there. Amy, this has been so great. I know you just, you have so much information. One of the things that you mentioned that I wanted to get into that we’re not gonna have time to get into is list building and you building your email list. I know you did a, you did a ton with that. You did a brilliant job of building your own list. You have a a program called list builder society. Yeah. And we’re, we are a new affiliate for Amy because of this. If you go to brand builders, group.com/porterfield, brand builders, group.com/porter you can learn about this. So te so tell us a little bit about what that is and like, you know, the email list.
AP (30:07):
So I always say that the energy of your business is directly tied to the strength of your email list. I wanna repeat that one more time. The energy of your business is directly tied to the strength of your email list. Notice I did not say size because I know lots of my students was small email list, doing big things. But the energy that I’m talking about is your impact, your revenue, your engagement, your audience, building, all of that is surrounded by what you can do with this email list. Social media is fickle that algorithm, you can’t trust it. People will see two to 3% of your post on social media, but email can convert at four times higher than any social media post. So I always tell my students, if you’re asking, where do I start? What do I do? How do I make my business more profitable? You have to focus on your email list, the best time to do so was yesterday the best next time is today. So I created this free master class. It’s called we, why is starting an email list. So dang hard and what to do instead. And it’s all about what you can do to make your email list grow quickly, free masterclass. Whether you buy from me or not, you’ll walk away with value. So go check it out. I’d love to help people get started with that.
RV (31:17):
Yeah. See. So there you go. So brand builders, group.com/porterfield, you can check this out, you know, okay, Amy’s going to deliver 45 minutes of the best stuff she has.
AP (31:26):
Absolutely.
RV (31:28):
This is one reason we’re aligned. One of our mantras that we talk about all the time, Amy is we say, save the best for first. Save the best
AP (31:35):
First. Oh, I love that.
RV (31:36):
Just and, and, and you do this, you give the goods like, so go there brand builder, group.com/porterfield, go there, watch the training. You don’t have to buy the course. The training’s gonna be awesome. Watch Amy do this, right? Like here she is. Right. What? And do what she’s doing. You go on podcasts, you make friends, you share tips on social. And then you say, go watch my free training. And that’s how you, that’s how you build your email list. And on the free training, you say, she check out my course and that’s how you, how you sell the course. It’s. I mean, I think one of the things that’s gonna stick with me the most from this, especially since you and I haven’t like spent a ton of time together is just you know, you, from a far Amy, you look at somebody like you who’s accomplished so much.
RV (32:20):
You’re so influential in the space. You know, so many people like you, you know, everybody that is an, is OG in this whole space. It’s easy to get enamored. Like, well, of course she would, or she started earlier or you know, all of these stories, but to hear you go, I use webinars. I sell courses, I got three courses. I teach people as much value as I can in 45 minutes. And then I show ’em how to take the next step. It’s like, you’re, it’s, it’s, you know, not to take away from your magic whatsoever, but you are, you are a master at the fundamentals.
AP (32:56):
That is like the biggest compliment ever. I appreciate you saying that.
RV (33:01):
It’s awesome. So it it’s
AP (33:02):
Important. So thank you for recognizing that. No one’s ever said that about me before like that, and I appreciate it cause it’s important. And I hope I’m an example to people that it doesn’t have to be complicated. You don’t have to have a tons of tons of bells and whistles to make this work. And, and I hope people see that today.
RV (33:19):
I love it. I love it. So anyways, we’ll link up to Amy’s free training. You can check it out, follow her on social. Amy, we wish you the best. I know you’ve got some big things coming up here in your future, which we’ll be praying for and cheering for. Thank you. And
AP (33:33):
Well, you’ve been such a, a great new friend and I’m, I’m excited for us to get to know each other even more. So thanks for having be me.
RV (33:40):
Yeah. You’re part of the Nashville posse. Now, like once you move into Nashville, it’s just like, we gotta, we gotta stick together,
AP (33:46):
Bring it on. I love it.
RV (33:48):
All right, friend. All the best. Thank you so much.
AP (33:50):
Thank you.

Ep 262: How to Build a Digital Media Empire with Nathan Chan

RV (00:02):
I am absolutely delighted to introduce you to Nathan Chan, who really I’ve known him for years. Very, very briefly. We’ve had very brief interactions, but we, we probably have like four or five pretty close mutual friends. And I’ve always heard the sweetest about this guy and the best things about him. And there, his, the brand that he has built is one that I have respected from afar. So he is the CEO and publisher of a magazine called founder magazine. So it is a digital magazine. It’s really like a digital media group that reaches well over 4 million people. Every single month they’ve got more than 3 million people on Instagram alone. And so they’re especially known for the magazine. I’m sure that you’ve seen them. It’s founder without the E F O U N D R. And so they’ve, they’ve had featured cover stories with people like Richard Branson and mark Cuban and Ariana Huffington.
RV (01:06):
And it just goes on and on. And so Nathan knows how to build a brand. He knows how to build a company. He spent a lot of time interviewing some of the best entrepreneurs on the planet. And then he’s also had quite a nice personal brand he’s developed, although is he would describe it. It would be sort of casual and not so strategic, I think. And so I wanted to hear a little bit of his philosophy of personal branding in relation to what he does as an entrepreneur, actually, as the, as the CEO founder, but also to understand a little bit about the business model of a digital magazine and what does that mean and how does it work and how do you make money? And and most of all, just to introduce you to this delightful lad and somebody that I’m hopeful will become a closer and closer friend. So Nathan, welcome to the show.
NC (02:02):
Awesome. Thanks so much for having me, Rory be here, appreciate the kind introduction and yeah. Really excited to share with you kind of how I’ve thought about personal brands. And yeah, as I said, I haven’t been that strategic around it.
RV (02:19):
Well, let’s talk about, let’s talk about founder first because you’ve been very strategic around that you’ve done phenomenally well, you’ve built a, a very large following, a lot of reach. I a very respectable brand. I mean, it’s very clear that you know how to build a, a great brand. So can you just tell us a little bit of like, tell us the story of how you started founder and how you built that brand?
NC (02:46):
Yeah, sure thing. So started about seven, eight years ago now started just as a magazine digital magazine on the app store, Google play store. First business knew nothing about business. So I thought, I thought I’d start a magazine around entrepreneurship so I could learn literally just started it to try and get a job in marketing. Cuz I just finished my masters of marketing. Couldn’t get a job. So launched the magazine just literally as a side hobby, passion project, no grand vision, no thoughts of raising capital or anything of that sort like, you know, how can people have a business idea for me, it was like literally a, a side hobby passion project. And then I launched March, 2013 and we made $5 and 50 cents with the magazine. The magazine didn’t even have a, a successful person on the front cover. I had no idea what I was doing. And when I launched, I was like, okay, well we got two subscribers now. Now I’ve gotta a commitment. I gotta, I gotta keep producing the next one. Yeah. And then so cuz I’m the kind of person that wouldn’t wanna let others down, especially first business paying customers. It’s like, wow, okay. Especially
RV (04:08):
Two people. I mean you could afford the risk to your reputation.
NC (04:12):
Yeah, exactly. So, so, and I was doing it on the side while I was still working my day job and, and then off I go and then so about, for a year I built it up the recurring revenue to, in the subscriber base so I could, could go full time on it. And then the rest was kind of history. So then as time went on, I was like, okay, I can do more than just the magazine. I can start producing content to build like out a media platform and, and start doing all of that. And, and then over time I, I looked at leverage around like if we do interviews with people for the magazine, then it could be a podcast. It could be a video interview, it could be an article, it could be all these other things could be social content and you know, the, the game, like you chop it up and you can really sweat that asset.
NC (05:00):
And then cuz that’s what, that’s what content is. It’s an asset, right? When you produce one piece of content, it’s an asset. So over time just started to build that out and, and really build the building blocks one brick at a time of each channel, whether it’s audio, whether it’s video, whether it’s written, whether it’s social, whatever social channel. And then started to get into the online education space felt that there was something special we could do there. There isn’t really a well known platform or a go-to platform where it’s like a masterclass, but particularly focus on entrepreneurship or business building or like a digital marketer.com. That’s purely focused on marketing. Yeah. So, so then that, that was the vision that we started to build out about four or five years ago and, and it’s been a journey, but, and so, so then found it became more of a kind of media company plus online education company.
NC (06:04):
We’ve got, I think like 23 courses in our platform and we’re looking to really scale that up. We’re looking to have at least a hundred plus in the next three to five years. Wow. with, with all sorts of different diverse founders teaching topics that our audience wants to know from founders that have actually done it, founders that have built real businesses like, like yourself, right. You’ve built a real business. And yeah, we’re, we’re gonna work on a membership product. We’re gonna launch that in the next three to four months and, and yeah, along the way have slowly built the brand and it’s been an incredible ride thus far.
RV (06:45):
How much, what just if you don’t mind me asking, how did you make the leap? So, so that, you know, that’s something that a lot of our members and our clients and the, you know, our, our listeners are going, okay, I’m starting this as a, that this, the passion project sort of side hustle. How much, like, how did you know when to make the leap or how much, how much recurring revenue did you have to have to where you felt like there was enough to go or, or like talk about that transition a bit.
NC (07:14):
Yeah. So look eight years ago, I wasn’t, I wasn’t on like a high salary. I wasn’t an executive, I wasn’t a manager. I was, I was working in it support. So I was earning about, I think 50,000 Australian dollars a year. That was my annual salary. So I think that worked out to be around after tax around 3000 Australian dollars a month. So I was living out of home and I was like in this kind, like with a housemate and I was in this kind of really old rundown house. So rent wasn’t much. And then you could work. I could just work out my cost of living pretty quickly then. So
RV (07:58):
Did you just wait till it was exactly equal? Like, did you go say it was fit, say it was 50,000? Did you wait until you had 50,000 or whatever, 3000 a month? Or was it kind of like 75% of that or 60% of that? Like how close did you have to get before you went for the leap?
NC (08:15):
So there was a couple of key things. One I made sure I had six months of living expenses saved. I used to love traveling. I always had like right. Living off my credit card. So I made sure I had no credit card debt. I had six months of savings and yeah, ITAC exactly that. I replaced the revenue from the business a little bit more in fact, a little bit more because obviously the business had expense, but it was fairly profitable and such a small business looking back compared to, you know, and then so yeah. How, how did I make around three and a half, $4,000 in MRI to then go, okay, I can safe constantly take two of that and then live. And then the rest I could just keep slowly multiplying capital very, very slowly. And, and I could work on it full time.
NC (09:13):
So, so that was the argue. The argument was if I was working on it nights and mornings, first thing all into the night, all into the morning that if I could work on it full time, I was actually losing money. It got to a point. And that was something that somebody taught me. It got to a point where being in my job was actually losing me money because if I had have been able to apply myself to it full time, I would’ve been able to make a lot more, which it that’s what ended up happening.
RV (09:44):
Yeah. Like the opportunity cost of that time on your business becomes greater than the actual pay for time in your, in your company. I think it was interesting part of, what’s always fascinated me a about you and you even kind of alluded it to it here was like, why a magazine? Like what, what, what, what an interesting choice. But but you know, like you said, there, there, there wasn’t, there, there there’s, there’s, you know, there wasn’t a lot totally in that space and, and the recurring revenue is a wonderful and so is, did the business model, it sounds like really started purely as a magazine. And it was, I want people to pay me a monthly fee to subscribe to this magazine and I’m gonna curate content and do these interviews and produce this beautiful digital thing. Correct. And, and, and support my subscribers. And then how did the BI model evolved to there that it then did it go to courses? And that was how you monetize next?
NC (10:43):
Correct. And what was really interesting was I didn’t need traffic for the app store or the traffic come from the app store. There were people searching for the magazine every day, organically through organic search. And I worked out how to, if somebody typed in Forbes, if somebody typed in entrepreneur, if some type body typed in success, magazine, founder would show up. And then I used, so in the first four months, I got an interview with me, Richard Branson. And we, I, I really capitalized on that. And I used that front cover as a way to build the authority of the magazine. And I made that magazine addition free. So I learned this concept by E pagan called moving the free line, giving your best stuff away for free. So yeah, the magazine piece was not strategic. Rory just fell into it. There was this software that I could per that I purchased that allowed me to produce the magazine and build the app.
NC (11:55):
And it just so happened that it was a smart move because you talk about like your, like part of your process or your unique me methodology working with clients is producing a book. Why do you produce a book? It’s because it build authority. It makes it builds, thought leadership. I believe a magazine is even a higher, a, a higher level of thought leadership people really want to be on that front cover. It actually says something. And then once you build it up around like the people that have been on that front cover, then you’ve built a really strong authority. And it, it is, it has a lot of weight and I didn’t know that at the time, but you know, you get, you get your clients on front covers versus publishing their own book. Even if it is, you know, they’re signed by penguin ran house or whatever, like if they’re on a front cover of a well known magazine and they can use that in their social media profile, like I know like board apes is the new flex for your social profile, but if you wanna build your own personal brand and your you’re on the front cover of entrepreneur magazine, success magazine for like rappers, they rap about how they want to be on the cover Forbes or, or like that’s aspirational like that, that, but then owning the magazine, owning the property, then that yields the, I believe even stronger authority and leverage.
RV (13:32):
Yeah. I remember to this, the new owner of success magazine is a, is a brand builders group, client, and a friend of ours. And I actually just recently finished a term as I, I was an inter I was the interim entrepreneurship editor just like an associate, a kind of stand in when, when they acquired the company. But I, I, you used to be close with Darren Hardy, who was the publisher of success magazine for years. And I remember Darren telling me one time, he said, Roy, the magic of the magazine is it opens the door to any interview in the world of just like, it’s the relationships going? You try to, you try to, you know, sell something to someone they’re not answering. You try to get an endorsement. They’re not answering even try to get ’em on your podcast or something.
RV (14:20):
But if you call and say, I would like to talk to so-and-so about being on the cover of the magazine. Every one of those calls pretty much gets returned and it’s probably not everyone, but I, it made a lot of sense to me. And you know, here you are edifying the same, the same commentary. So what I think is inter another thing that’s fascinating about this to me, Nathan is, okay, so you started with the magazine, which is kind of like, you know, people would go, oh, magazines are dead. You can’t make money with magazines. And yet you’ve built this amazing business from it. And then I actually feel like a lot of people talk about courses that way, like people kind of go, oh, you know, the courses have, have, have run their, have run their road. But you know, you’re doubling down on courses. We, we had an interview with a, a brand builders group client, a friend of ours, Darcy, Ben and Costa was on this podcast. She’s doing seven figures a year from a few courses and she’s just crushing it. And, and, you know, some courses are 40 bucks and other ones are 400 bucks and others are four, 4,000 bucks. But like, you know, so now you’re, you’re, you’re, you’re moving in into the course world heavy.
NC (15:28):
Yeah. So the idea is how can we get a lot of the people like the aspiration is how can we build a platform or an educational platform, like a masterclass.com for entrepreneurship, and how do we get a lot of the people that are on the covers of our magazine, or even not on the covers to actually teach. And really we kind of democratize entrepreneurial education. So you know, we sell our courses, but I think now we’re in a position where we have enough that we can charge a member. We can, we can create an all access pass and, and have a membership. And then also start to build an incredible learn earning platform that is much more than just a course, you know, like, and really take the market because there are you’re right. There are a lot of people selling courses, and it’s so hard to know who to trust, what to follow.
NC (16:28):
We wanna create a membership that effectively is, is the superior product in the marketplace, which is extremely cost affordable. And, and the stuff that you learn is incredible. And your learning experience is, is, is like off the chain. Like, you know, we, we’re gonna build a learning recommendation and engine, we ask you a series of questions and then you’ll have a customized learning journey to fully tailored to your learning needs around where your areas of development are. And then the teachers will be just really next level, legit teachers that have actually done what, you know, they like, they’re so focused on their business that they don’t really need to teach or want to teach. Yeah. So, so that’s kind of the next evolution for us. So, so yeah, that, that was, and then like, it’s, it’s kind of like a really nice natural extension, to be honest with you R because you know, a lot of media companies, they produce a lot of free content.
NC (17:33):
Like we do 99.9% of our content is free, but then they have premium content, like premium paid content. Right. that’s all we’re doing. We’re just creating a, a, you know, premium content. If you want to know about let’s just say social media growth, and you’re reading an article, but actually you wanna do an in-depth course on how to grow your to organically. Then you can, you can get the full program or so to the membership. So it’s like, you can read an article, you can watch a video, but it’s only skirting the surface. You wanna actually go deep and actually get an actionable framework that is unpacked step by step with templates and like, to get you the result faster then. Yeah. That’s what we’re thinking, that’s the vision
RV (18:24):
And, and the course is like, are these kinda like $2,000 Jeff Walker type courses? Or are they, you know, $50 kind of thing?
NC (18:34):
Yeah. So, so that’s two bucks.
NC (18:38):
So it, all our courses range anywhere from a few hundred bucks to a few thousand dollars. So that’s why the, the me, that’s why once we move to the membership model, it’s gonna be, you know, incredibly valuable product. And eventually we’ll work to the, the evolution will be, we’ll only have one product and it’ll be the membership for an annual or monthly fee. And when we launch it, we’ll start with an annual. And honestly, the, the cost of the annual will be an absolute, no brainer. Like the it’ll be a no brainer. Hmm. And then it’s, we move from this idea of people purchasing a course as a form of ownership, to a membership where they’re just renting, they’re renting and that product will get significantly better over time. And that is our number one focus to build the most superior, largest online business school in the world.
RV (19:38):
Mm.
NC (19:39):
Interesting. But then, but then over time, cuz we’re building a platform, we can help founders in many other ways too. Well just be through education. It can be through events. It can be through tools in, can be through services. But one step at a time.
RV (19:59):
Yeah. Well so talk to us about your personal brand for a second, because you don’t have a personal brand website. You do have some personal social media, but this is another thing that’s really amazing. Like it’s not super easier. At least we haven’t found it super easy to grow on social. I mean to grow. Yes. But to, to get to where you have millions of followers is not an easy feat and you did it under a company name and a company profile, which is, I feel like even harder, like there’s fewer companies with millions of followers than there are people, but you’ve been able to do that. Meanwhile, you’ve kind of like not focused so much on the personal brand, which to me is a move that classic entrepreneurs would make classic entrepreneurs would go, no, I wanna, I want the business to operate independent of me or irrespective of me as the founder.
RV (20:49):
And that’s what building a company, a, a company that has equity value. Like we’ve had several we’ve had business valuation expert. We did an episode with Jim Comby, who’s one of our favorite business valuation experts is a Harvard, Harvard, JD MBA guy. And you know, the whole thing the business has to operate without you. So anyways, just talk to us about your personal philosophy for, you know, growing the company versus growing your personal brand and why you, you know, you actually haven’t, you know, gone all in on your personal brand. Like most of the people probably that we, we highlight and, and interview.
NC (21:26):
Yeah. So it’s really interesting R I, this time last year hired like a really experienced executive assistant. And she said to me, Nathan, what’s the plan for your personal brand? And I said, I don’t have one. We just gotta focus on growing founder first. And you talked about kind of the opportunity cost, right? You talked about the opportunity cost right. Of when I was in my day job and sacrificing that time to go all in on founder, I still see it as the same thing I could spend right now, I’m building my personal brand, but I think it would be an opportunity cost to not just double down on founder and still be the face. Right. So you were spot on, I found your study that you were talking about offline really fascinating because that’s, that’s correct more, more and more, the rise of personal brand is happening, right?
NC (22:34):
You look at the Logan, Logan, Paul, the Jake Paul, like it is incredible what those guys have done and, you know, they, they are spinning off businesses like you wouldn’t believe right. More and more people are much far interested in, in the who behind the brand or the person who from they are buying. So for me, in my particular situation and circumstance, I do have the ability to still build my personal brand without creating a Nathan Chan website without creating nation Nathan Chan’s social accounts, where I’m creating custom tailored content, because I can do all of that through founder. And also at the same time, I want to continue to build founder as an asset based business, not as a cashflow based business. So I’m aggressively reinvesting and slowly but surely building out founders. So it’s one for me, opportunity cost. But two, I do have the ability to, to, to build the, the Nathan Chan personal brand, somewhat strategically by still doing the interviews and by still producing content around topics that I believe I have the right to speak about like Instagram growth or social media growth, or building an online educator business.
NC (24:05):
I will strategically talk about those topics because I believe I’m qualified to share. So yeah, I will, I do plan to get myself off the interviews though. That is, that is a master plan. I haven’t quite got there yet. I’ve just rebuilt my whole leader ship team and hire some really, really experienced executives that, that are very familiar with scaling companies. And slowly I’m slowly, slowly getting off the tools. One of the last things is doing the interviews and also doing our, like when, when we sell our courses we, we use a model called a masterclass model, right, where it’s like an old automated webinar, but the way that we do it, because we have other talent that we work with to produces all of our courses we do it like an interview. I still do those. So those are those are those still like the two things that I’m on the tools, but eventually the master plan is to build a podcast network where we have quite a few shows in our podcast network that it will be total acceptable, fine, not even know a difference, who’s doing the interviews.
NC (25:28):
And then I will still create some other shows to have that Nathan Chan who’s behind the brand feel. Because one thing that I found very, very interesting, and this is not me pumping my own tires or anything, but people do like to follow the founder journey and they do, they are in interested to hear what we are doing. Like not everybody, but the people, there are people, there are people that notice, there are people that are interested and I’m not saying this to put my tires. So I have to keep like, like fueling that. I have to keep telling that story, that kind of, that heroes journey starting from nowhere. And then let’s see how far we can build it. It’s like how Gary V is like, I’m gonna buy the jets and people that’s part of his hero’s journey because people are following along. People wanna see how far people wanna champion the underdog, the person coming from nowhere. So there’s a little bit of that where people do follow the founder journey, what we’re up to, how far we’re taking this thing and how big we’re gonna build it. So I have to yeah. Keep, keep feeling that.
RV (26:38):
I think it’s kinda interesting though, cuz it’s like, you know, like the way that we, we would think about it or describe it as even I would say this is you have a great personal brand, you’re actually quite deliberate about building it because you do the interviews, you do speak at the conferences here, you are doing an interview. You’re also guest appearing in places and contributing both on your site. You just don’t have your own com. And I think people sometimes MIS misinterpret to go, oh, a personal brand means I must have a website in the way that brand builders would describe it is no, your personal brand means you have a reputation. And you know, we think of personal branding as simply the digitization of reputation, which you do have, you got a lot of digital assets and like you’re saying, cuz cuz Richard Branson does the same thing.
RV (27:28):
Richard Branson doesn’t have Richard branson.com, but he writes and [email protected] or what, whatever, you know, the, the URL is, but everybody knows Richard Branson. And you know, I, I think it’s really interesting almost even that evolution of what’s happening with personal brand and what that means. Cuz I think you have a great personal brand, even though you don’t have a website, but, but I would say, I mean the, the way that you guys have grown on social is amazing. You’ve really done a great job with that and you know, know where do you see that headed? Because right now I feel like it’s harder. It’s get it’s there is so much noise and it is, it is so difficult to get organic reach. And are you still, you know, optimistic about organic social media growth and still seeing big numbers real in and if so, why and if not, why not?
NC (28:29):
Yeah. So I love the way you think about it and you spot on like, I, I guess I am strategically building a personal brand, but maybe not a traditional way with the, you know, producing a bulk producing content. Nathan’s this guy, you know what I mean? Like, so yeah, you’re right. But no that I used, I’ve only done the interviews Rory because there was nobody else to do at the start and it just got outed that way. But yeah, no, it’s, it’s really cool. And I don’t really do podcast interviews. I, but I am starting to ramp it back up now. So yeah, I’ve gone in and now I don’t speak at, I don’t speak at conferences either. I, I cut that about three, four years ago. So yeah. It’s funny you say that cuz you can, you can go I’m I’m going up and back, but yeah, at the moment I’m, I’m, I’m wanting to double down again because I feel like it’s powerful and I’m finding more time, but yeah.
NC (29:28):
So coming back to answering your question around organic and social growth is it still powerful? Yes. I think there’s a couple of key things to take away there. It depends on the platform like right now I think Instagram is still a very, very powerful platform and we will continue to double down on it. I’m not happy with our creative. Yes. We still grow like 1000, 2000 new followers a day. But I think we can do a better job on the creative and that’s gonna be a focus for us this year, but then also there’s always emerging platforms, right? Like TikTok, TikTok will probably be the next big platform. And, and you see that there are people that grow really fast on there and it’s a different platform. It’s different kind of content and yeah, I think you can of doing incredible things.
NC (30:23):
It’s, it’s crazy some of the numbers and things that you can see, I can’t share them publicly, but you know, we, we know like a significant amount of customers that, that find us. They start with Instagram doesn’t mean they end with Instagram because you’ve only got a couple of ways to drive traffic through stories or that link in buyer. But we know that people ended up finding us via Instagram because when someone becomes a customer or a student and enrolls in one of our programs, we, we have a survey and we find out you can’t, it’s an onboarding survey. We, we find out and that that’s, that’s actually the largest way, most voted way that people find it. So it’s funny, you know, you look at that, but then also you look at you’re retargeting with paid advertising. You know, how much are you spent spending on retar
RV (31:23):
Use to be anyways, like pre that, that the apple iOS update last year was been, I mean, has that that’s gotta have affected you is feel like it’s affected everybody and you guys did a lot, a lot of paid. I mean, you’ve done a lot of paid advertising and I guess presumably you’re driving paid ads to your free masterclass and the free masterclass to, you know?
NC (31:45):
Yep, yep, yep. Correct. Yep. So everybody’s taken a hit on paid advertising. Does it still work for us? Yes. do we get the returns that we used to get? No. Do we have to spend more? Yes. Do we have to become better? Yes. It’s just a fact, right? It was whether it was iOS 14 or something else costs were always going to rise. It was always going to get more competitive. So yeah, I’m not sitting here from an ivory tower saying like, yeah, we’re killing it. Like we have had challenges, but we still sign frequently spend a lot of money on paid advertising because it works still. It still works. It’s just not as effective. So it’s your job as the founder owner CEO to, to, to find ways to make it work. Cuz it still can or diversify look, you know there, there, you know, it’s, it’s just classic business, right?
NC (32:47):
You can’t rely on one channel like anything, you know, you gotta diversify your channels, you gotta diversify your revenue. So yeah, but yeah, coming back. Yeah. So we find that yeah. Top of funnel social still works top of funnel. We still drive a significant revenue from our social channels, but at the same time we’re working on always new channels like SEO, like YouTube, YouTube, massive one massive, massive what you can do there. We still haven’t cracked it. It, it drives substantial revenue, but not, not to the, not to the, not to the size that I believe is the potential. So to answer your question, yes. Social organic still works. You have to look at it from not that being your only play though. I think you’ve got it’s, it’s a multi omnichannel approach. And we see, we, you know, from paid from retargeting, from customers ending up on our email list or, you know, it’s, it’s, it’s a varied approach, but yeah, it still works. It’s more competitive than ever. But even when I started seven, eight years ago, it felt super competitive. To be honest, it didn’t feel like, oh wow, this is Greenfield. I like, there’s no one playing in this space. Like it was still the same. And it was still the same feeling that it’s like, all right, now, now we’ve gotta crack to few hundred thousand followers. Like you ain’t cutting it.
RV (34:27):
What is just like off the top of your head, when you think of like a cost per lead, like what you would pay for an email address, what do you kind of go? Yeah. If we’re in this range, we’re probably doing okay. If we’re not like we gotta shut it down and you know, come up with a, a new creative or something,
NC (34:43):
Look, to be honest with you you, you, we could, we can get leads for a dollar. Right. We can get leads for a dollar. Like we can go Facebook ads, Facebook lead ad form. And we get, we can get leads for a dollar, but doesn’t mean they’re buyers. So, so we don’t use that as a metric, but yeah, we, we, you know, anywhere between three, five, $10, $15 a lead. Yeah. It, it, but it depends. Right. Cause cuz for us, it’s not about leads. It’s about direct response. How, how much did we put in and then how much did we get back?
RV (35:22):
So you’re looking at more like a, see like a cost per acquisition, like number and metric is much more what you’re looking at.
NC (35:30):
Yep.
RV (35:31):
Yep. And do you guys typically kind of ascend people like you go, Hey, let’s offer a masterclass and then a low dollar thing and we try to send them or do you have like sometimes we’re selling the $500 sometimes the a thousand dollars sometimes the two.
NC (35:44):
Yeah, no we, we don’t, we don’t we don’t have like a, a value ladder like that, to be honest with you from a business model standpoint we just have certain courses and we have you know, free trainings that can give you a taste tester of that instructor, their frameworks, their beliefs, their ideas. And then if you really like the instructor, you can roll on the full program. The next evolution for us is, is the membership product. So it’s like, you can buy one course or you can, and then you can go to the membership. And yeah, yeah. We’re, we’re probably not that good at that. If I’m being honest, I’m, I’m looking at it like quite honestly, how do we build a large, like I look at ed tech platforms for inspiration, like what is skill doing? I know creative live was sold to fiber and they kind of went backwards a bit, but like, you know, what is creative live doing?
NC (36:45):
What is skill share doing? What is masterclass doing? What is mine valley doing? What is, yeah. Like companies like that, how, how are they building out their brands? How are they building out their platforms? But still using and being inspired by online marketing or the Jeff walkers of the world. Jeff Walker, you know, launch PLF. We’ve done, we’ve done that before. Right. But you know, it’s interesting when you look at kind of like, you know, the, the, the PRLF stuff, like we’ve done that for, and it didn’t work as effective as just doing the model that we do. And it’s just like, you can do it with one course. Right? You can do it with one course or a second course, but how do you do something like that with 20 courses? How do you do something like that with 50 courses or a hundred courses?
NC (37:38):
And at the end of the day, you want to be able to, of the operations of these things as well. And so when you look to create a $5 product or a trip trip wire for 20 bucks, then you wanna upsell somebody to something to $300, then you wanna do 500. Then you wanna do a thousand. Like there’s a big operational cost when you wanna do out by 20 or hundred or 50. You know what I mean? So like, that’s why, yeah. We don’t, it’s, we’re not very good at that kind of classic online marketing, kind of some of that kind of value ladder stuff. And it, it is working for us now. Yes, we will. You know, I think there’s a great book that I love called ready fire aim had to go from zero to a hundred million flat and they talk about there’s two kinds of products. There’s the product with the sole purpose to acquire a customer. And then there’s a product with the sole purpose to generate profit. That all makes sense. And we are not there yet. Like we, we still have, we, we, there’s a, there’s a little bit of evolution and little bit of work for us to be done there, to be honest with you.
RV (38:52):
Yeah. I mean, that’s so great to have, I mean, that’s I’d say we very much feel that way. I mean, we’ve, we’ve been through this journey once before building from scratch and growing it and exiting the company. And now it’s like we’re three years into the new thing and very much like, oh my gosh, we have so much work to do. Like, we are still so far away from where we wanna be. But I mean, this has been awesome, Nathan, this is so into inspiring. Like I really appreciate you kind of just like sharing the story and opening up a little bit about like what the journey has been. Obviously people can follow founder on Instagram. I know that’s, you know, you got a big presence there. Where else would you direct people to? If they wanna like find out more about, you know, what founder is, is, is doing and you,
NC (39:36):
Yeah. Just go to founder.com founder without the E
RV (39:40):
Founder.Com without, without the E Nathan Chan friends. Buddy, this is so great to reconnect with you and wish you all the best, but look forward to following your journey and, and seeing you, how you, how you do this. So keep in touch.
NC (39:57):
Thanks so much, Roy. Appreciate your time.

RV (00:02):
Love love, love that chat with Nathan Chan and longtime friend. We’ve been colleagues and just seeing what they’ve done over there at founder is awesome. Just such a quality brand and obviously a great guy, right? Like super humble and really intelligent and and just really smart and service mind. So I, I, I love that there, there were, there were a couple big tape takeaways from me or for me from that interview, I mean, like always I learned so much from every, every single guest that we have, but, you know, so the first one is how to make the leap full time. Right. So his personal story about how did he actually do that was really inspiring to me. And, and hopefully something that you picked up too. And, you know, there were a couple, two, two things specifically, well, three, three things.
RV (00:51):
So first of all, he said, I had no debt. And that to me is really important, right? A lot of people believe in debt and using debt in different ways. We come from the school of, of not at having debt. I grew up, you know, financially speaking, being raised, so to speak by Dave Ramsey was where I learned about money. And we just don’t believe in debt. We don’t wanna have debt. We want to be free and clear of, of owing people stuff. And so you know, hearing Nathan talk about that was, was, I’m always into, to hear when other successful people, you know, say, yeah, I didn’t bring on investors. I didn’t go out and get bank loans. I didn’t leverage credit cards. I, I didn’t, you know, mortgage the house. Like you, you, you could, there is a way to do it.
RV (01:36):
Right. And, and that’s how AJ and I have done it. Like, we, we don’t have debt. So we have some lines of credit that are like for emergencies, but their emergencies to the emergencies, which is the second thing he said is he said I had six months of living expenses saved up. Right. And so if, cuz if you’re in that mode of going, okay, how do I make the leap full time? The question is, is typically like, how am I gonna survive in the first few months? Because that, that’s the reality of the being successful at anything. Like, even if you’re busting it hardcore, like when you’re doing something new, it takes a minute, like you can’t just automatically start a business and be successful or start a brand and be successful. Like it takes a while to even get your first revenue dollars in sometimes.
RV (02:21):
So being debt free gives you an opportunity that extends the runway. Why? Because you don’t owe money every month, right? Like if I have a bunch of car payments and a bunch of credit card bills and a bunch of student loans, and you know, now you might have a mortgage. Like that may be the one thing that you have, but like, you know, hopefully there’s not much more than that. And if there’s a way you cannot have a mortgage, then that’s even better. Right. And that’s why so many entrepreneur stories start of like, you know, Lewis, how tells the story of sleeping on his sister’s couch. And you know, people moving back in with their parents and just like, yeah. Two and whatever it takes for a minute, but you don’t, when you don’t have debt, it extends the runway. When you have debt, you’ve got monthly payments that are due and you’re chained to those, right?
RV (03:04):
Like that’s why the Bible says the borrower, the borrower is slave to the lender. You’re, you’re chained to those. You’re, you’re tied in, you’re committed. You can’t break free. And the only way to break free is to pay it off. And you know, there’s there’s to do that, but it’s almost like that’s a season in and of itself. You get debt free and then you gotta stay on that really like frugal fight where you’re, whatever you’re working extra hours at work, you’re making extra sales calls, you’re garage sailing, you’re pitching, you’re doing some side hustle. You’re, you’re taking a second job. And then you save up to where you have six months of limb expenses. Now you can make the leap, right? Like, it doesn’t mean you’re gonna be set and it’s gonna be easy, but it’s like, okay, you can survive. And you gotta give yourself some runway.
RV (03:51):
You be, and this is what it means to be an investor. I mean, when, when you’re a financial investor in a company, they use this term runway, they’re, they’re creating runway. They’re saying, we’ll give you this much money. Not because that’s the only amount of money we have, but that’s the amount of money we’re willing to put at risk for this idea. And when you, when you bootstrap a company, you are the investor. And, and the way that you’re investing is if you don’t have a lot of money, it is through sacrificing some luxuries in your life and, and selling off some stuff and downgrading your quality of life for a while and increasing your work ethic and your output so that you can, so you, you can create some runway. And that I think a lot of people stay trapped in a job.
RV (04:34):
They hate for the rest of their life because they can’t take that risk and they don’t know how to break free. And so I, that, that’s really an important function here about how do you, how do you start a business? And, and when do you make the leap? And then, and then, you know, so you, you know, get debt free, then stay frugal and save up six months of living expenses, which by the way, this is, this is, these are part of Dave, Ramsey’s seven baby steps, too. You know, so if you’re following on that plan, you’re, you’re doing this. And then the third thing that Nathan said is once you can replace the revenue, once you feel confident that you can generate enough revenue in your new thing, that to replace what you’ve got from your current thing, or if you can at least get, you know, like 60% of the way they, or 50 or 40% of the way they’re doing it as a side hustle.
RV (05:21):
And then you give yourself a six month runway and then you go, all right, I’m gonna take the leap. And I gotta get myself from 40% to a hundred. That’s how it happens. Like, if you don’t wanna lose your house and like do the thing, but it’s not easy. Like it’s not easy. Who told you it was gonna be easy? Like when did you think this was gonna be easy? Like, what guest have we ever had on this show who has made and, and built a huge business or a huge brand who was like, oh yeah, it was, it was easy. It’s never easy. It’s hard, it’s difficult. That’s why most people don’t do it. And you have to be prepared to make the sacrifice for at least a little while. It’s why, so that you can have your dream so that your dream can come true so that you can impact people, make a difference in the world, but there are tactical practical steps and strategies that can do it.
RV (06:07):
That, that just like we’re talking about here, like you gotta be willing to pay the price you gotta be. As, as my, one of my, my long time friends, Randy G always says, you have to be the number one investor in your own dream. You gotta bet on you. You gotta take the shot. You gotta take the chance. And why would anyone else give you money if you’re not willing to, to, to, to pay the price of saving up and doing yourself. So that was huge. I always, I love that story. I thought that was tactical. The second thing, which I have never heard be for at least not so clearly, which really hit me from this interview with Nathan. And this will stick with me, is there are two different types of products. There is the product that you create, where the sole purpose is to acquire a customer.
RV (06:52):
And then there is the product that you create to generate a profit. That, that was fascinating to me. And now he, he quoted the book ready, fire aim, which I had never heard of. So I guess apparently that that’s a big concept out of, out of that book, but that’s a really powerful idea. And, and when we have a, one of our, one of our stop on the brand builder journey, like one of our courses that’s called high traffic strategies and it’s about running paid traffic. And it’s more, it’s one of the more advanced courses that, that people get to once you’ve built your whole infrastructure. But one of the things that we talk about there is, you know, this concept of like a self-liquidating funnel or you know, a, a, a recovery or a break even where you’re able to pay money for ads to drive traffic.
RV (07:44):
And then you’re just trying to sell enough of those items to recover your ad spend. And you, wait, why would you do that? Like, why would I spend a bunch of money to only just barely get that money and, and have the risk? Well, the reason why is because in the process, you grow your brand awareness, you grow your email list, you grow your social following, you grow your presence, your street cred. There’s more people that hear about you. So there’s all of these other positive ancillary byproducts. If you can set that up, that’s what he’s talking about here is one product you create exists for the sole purpose to acquire a customer. That’s kind of that concept, right? At least in digital marketing world, that is, is that concept. Then the second type of product you create is to generate profit. So the other reason why you would do this sort of self-liquidating funnel concept is not just because of those, those things like, Hey, I would, I would get more impressions, more, reach, more awareness, more emails, but it’s because if you capture their contact information, that’s an actual asset that you can monetize directly in the future.
RV (08:53):
So just think about it as an email address. Let’s say I put $10 in the machine and I get, you know, $10 outta the machine. I made no money. I spent a bunch of time. I took risk. I made no money. Well, why would I do it still? Well, because the, the byproduct is an email address. And you say, well, what difference does it make you, you don’t get paid for addresses. Well, that’s true. You don’t get paid on the first sale, but you do on the second, the third, the fourth, the fifth, the 10th, the 50th that you go, oh, well, then I’m monetizing it later. And this is this little part right here is like, honestly, functionally. One of the biggest differences, like you think the biggest personal brands in the world are the biggest, because they’re the smartest or they’re, they’re the best, or they have the most original ideas.
RV (09:39):
They’re not, they understand this concept I’m talking about right here, and they’re willing to take risk. And they’re willing to bet on themselves. They’re willing to say not by followers, but by attention, by awareness, by reach by impact. And say, I will put in a ton of work to impact lives, even if I don’t make money from it, because I wanna impact a lot of people. And it’s, you know, there’s a lot of functionality to it, which is one of the reasons why brand builders group exists. Right? But that, that’s the concept here and Nathan’s telling the same story. And then the third thing, which again, is sort of this one’s more classic entrepreneurship is when he was just saying, find a way, find a way you gotta find a way, like, are you gonna take a hit on paid advertising? Yes. Did I, the iOS 14 updates, crush a bunch of us.
RV (10:28):
Yes. I say us, we weren’t actually running paid ads, but the, the, it has, it changed the landscape you yes. Does. Does every time a new social media come on, you know, TikTok comes out. Does that change things? Yes. Is the metaverse gonna affect the future? Yes. Are there new competitors coming in? Yes, it’s hard, but you gotta find a way you gotta make the decision to make the resolution, make the commitment that I’m gonna find a way. Like I have a goal. I have a destination in that I am pursuing, and I am currently on a path that path might get blocked. I am not committed to, to having to follow one path. I am committed to the destination. I am committed to finding a way to get there. The way that I get there might have to change. Right? It’s just like driving somewhere.
RV (11:16):
You have your destination. There might be a traffic jam. There might be road construction. There might be an accident, but you go, I’m going to do whatever I have to do. And it might take longer than I thought I might have to go different. I might have to go, you know, do something new, but I’m still committed to the destination. It’s exactly how it is. And yet most of us go, oh, I had, you know, I, I had destination and the path I was walking it down. It didn’t, it didn’t work out. And so it’s over. I mean, that’s not wrong. It’s not bad. It’s just not what successful people do. And so are you really somebody who’s willing to make that decision to find a way to commit to the destination, to, to go the entire journey, to do whatever it takes, because there is a way like there is a way to get there.
RV (12:01):
It just may not be the way, you know, and, and you gotta, you know, you need help. You need other people to guide you and show you the workarounds. And, and, but there is always a way. And, and what it matters is not so much that, you know, the way as what matters is that, you know, the destination, you don’t have to know the way, but you have to know the destination and you have to be committed to the destination. And if building your personal brand is a really important destination for you, we know a lot of ways to get there and we’ve run into a, out of the roadblock and we know where the construction is, and we know where the traffic jams are and we can help you. And, and we have a track record of figuring out for ourselves and for a whole host of hundreds of clients, figuring out ways around them, because things are always changing, but this is, you know, this is the game that we play.
RV (12:52):
And so if you’re serious about building a personal brand, you need to request a call with our team, right? You need to take advantage of, of the, you know, the, the opportunity to do that and, and request a call and talk to us, we’ll do the first call for free because all of us have had to have that journey. And you hear about ’em every single week, Nathan Chan was no different. They’ve built a really, really wonderful brand a founder magazine, 3.4 million followers. I mean, that gets the attention of the biggest people in the world. I mean, some of our, our very high profile clients are people that we’ve been connecting to, to Nathan Chan, because it’s, it’s, it’s a, it’s a legit reputation and it’s not easy, but it can be done and you can do it. So keep coming back, keep staying plugged in. We’re gonna keep bringing you hopefully valuable insights and inspiration and inspiring stories and guests right here on the influential personal brand podcast catch you next time.

Ep 254: NFL to Shark Tank to Ecomm with Chris Gronkowski

RV (00:07):
So excited to meet for the first time ever myself, Chris Gronkowski. If you recognize that name, he is one of five brothers the Gronk brothers, and he played in the NFL. You know, their, their whole team is a big team of professional athletes and big guys, and they are so fun and they do a bunch of stuff together as brothers. But I wanted to talk to Chris for a couple reasons. Well, first of all, one of the three teams that he started for in the NFL was the Denver Broncos, which is, I’m a huge Broncos fan and grew up in Denver, back in the Ricky Nael and Stevie winder, and like Steve Atwater, the eighties, like golden years for the Denver Broncos. And so that’s cool. We have that connection. But what I love about Chris is that he has parlayed his NFL career into a personal brand.
RV (00:59):
And I think a lot of people don’t understand what that life looks like. And so I thought, Hey, let’s talk about it. The other thing that he did part of that was he launched a, a product that is called ice shaker. And this is a product that he launched in 2016. Within the first five months, he was able to generate about $80,000 in sales. He then got on shark tank pitched a deal on shark tank and ended up signing a deal with mark Cuban and Alex Rodriguez. And so he’s been growing his social media following. He’s got several hundred thousand on TikTok six figure following on Instagram, he’s building this business. And so I just thought, Hey, this is a cool story. We gotta hear about it. So anyways, Chris, welcome to the show.
CG (01:44):
Yeah, man, I like the intro. I appreciate it. Thanks for having me today.
RV (01:48):
Yeah, I, I, I do, man. I think it’s, I think it’s super cool. And so let’s, let’s start with your exit from the NFL. You know, at brand builders, we work with a, you know, F a growing number of athletes. I feel like because I feel like a growing number of them are waking up to this idea that, you know, Hey, you have to work after professional sports. Most of ’em and you have this sort of limited window where people still kind of know who you are and, and parlaying it into something. And I, I think you’ve done an awesome job of that. So talk to us about what, what is it like transitioning from your whole life of sports? You make it to the NFL, you play for several seasons and then it comes to an end.
CG (02:34):
Yeah. And it does. And that can happen at any time in your career as well. No matter how good of a player you are, you’re one injury or way for never playing again. And what most people don’t realize is none of the contracts are guaranteed. So when I entered the league, I was undrafted I signed a three year deal. It didn’t matter. It was that it was a three year deal. If I got hurt that first play, that was the last game I would’ve got paid for. There was nothing guaranteed after that. So a lot of these guys, they make it, or they get drafted, you know, they might play for a year. And after that, it’s done, you know, it’s over, but they’re planning in their thinking that they’re gonna play forever. So a lot of that, money’s already gone. Once you leave, you leave with whatever you made.
CG (03:13):
If you’re on the roster on a Wednesday, you get paid that week. If you’re not, you don’t get paid, you’re done. You’re going home. You know, you’re trying to find a new job. So that, transition’s hard. You, you only know one thing, you know, for the most part, you don’t have a job besides what you did, you know, growing up as, you know, newspapers and umpire and, you know, worked for my dad, stuff like that. But having that actual experience with a real job doesn’t come until you’re done playing. So really the only thing, you know, up until point is how to be a football player. So once you leave it, it’s, you know, you don’t have the skills yet. You’re older. Most people aren’t looking to hire older. And you know, it, it’s, it’s just this whole mentality that, you know, I was making all this money.
CG (03:52):
I was a football player. This is my identity. You know, it’s hard for me now to go start over at 50 grand a year or 40 or 30, or even if, if it’s 90, you know, which is great for someone coming outta college. But when you’re making that per game per week, it’s definitely a, an ego check and it’s hard to start over. So a lot of guys struggle with it. It becomes an issue for a lot of players and there’s a lot of programs in place now to help guys transition because it is a, it’s a tough process.
RV (04:19):
Yeah. well, that’s awesome. And I just, I think people aren’t in tune to that, cause we don’t hear that much about it and go, Hey, this is someone making tens of thousands of dollars a week to go in. Hey, you’re just like everyone else in the workforce trying to, trying to, trying to figure it out. So, so you leave the NFL. How long is it been for you come up with the physical product idea and then talk us through like, what’s that, what’s that timeline like?
CG (04:49):
Yeah. So I had a, I guess I would say unusual transition. After my third year, my wife was living with me. She had to get three jobs in three years, so she had to go, you know, interview every city I went to, I went to four different teams in four years. So by the third year was Denver. And when she got to Denver, she said, I’m not, I’m not going for another job interview. I’m gonna find a way to work from home. So she actually started an online business on Etsy. At that time it was hand painting wine glasses after Denver was my, the end of my career. So her end of my first contract, a three year contract. So I was looking for another team and I had some downtime. So started looking to her business, realized there was a great opportunity there.
CG (05:29):
And I started buying different commercial grade. Laser engravers started sourcing different products. And you know, pretty soon we had this all out business out of our house ended up then start signing with the chargers going there for about five months. I got hurt in can up and I got released. So I went full time into this business. And within the first year we were actually making more money in her business than I was playing in the NFL. So for me, super unusual transition that, you know, had no clue that’s what I was gonna do had no idea about the industry, but kind of just fell upon it because my wife, so I ended up doing that for five years after five years really came to the point where when people would ask me what I was doing for a living, it was kind of like, you know, I wouldn’t even tell ’em I never posted about it.
CG (06:12):
It wasn’t me. You know, I was this macho football player. I was always in sports and fitness and now I was custom and graving wedding gifts. So when people asked me, it was like, yeah, I’m kind of just doing my own thing. Wasn’t super, you know I guess wasn’t super into it, but it was making me a lot of money. So I kept doing it. But after five years thought of the idea for the product ice shaker and realize that it was a great opportunity for me to get back into the sport sports and fitness that I love doing. So when I thought of the idea just started as a side hustle was selling it outta my house after work and you know, had the opportunity to get on shark tank. And that’s when it really exploded and became a full-time business for me.
RV (06:50):
So before shark tank, you know, like if you have an idea to make a physical product and you, in your case, you go, Hey, I wanna make this ice shaker for like sports drinks or just whatever, drinking around the office. What do you do? Like how do you, what’s the first thing in terms of creating the product? Like where do you go? Cause I guess you go, I gotta get plastic from somewhere. Or somehow I gotta like have the little ball thing that’s in there, like a lot of ’em do. And, and do you just like start Googling like manufacturer plastic cup and like, is that pretty much how it starts?
CG (07:25):
So I, I didn’t know what to do at that time. You know, this was, you know, this was six years ago as well, so it’s easier now or there’s, there’s more resources now to do it, but back then I was lucky because we were already sourcing products with my wife’s business, we already had connections. We already had manufacturers. We asked them for help and they helped us find another manufacturer. So that’s how we did it. Now what I would recommend doing is going and getting a sourcing agent, you know, just find someone that does it for a living, you know, ask them for the help. It’s gonna be expensive though. You know, that’s a huge barrier to entry and you also have to know what you want. You know, you have to go get some, want to make you a CAD drawing, a 3d drawing so that, you know, you could present it to a, a manufacturer and say, Hey, this is what I’m looking for.
CG (08:07):
On top of that, you gotta research and you gotta know what you’re getting into. Like you said, the little ball that little ball is patented. So we couldn’t put a little ball inside of our cup. So then you try to figure out other ways to do it. And it was one of the hardest problems for us to solve and became one of our biggest assets, because we now have a patented twist and agitator that breaks up the protein powders, but it also ended up being a way to strain out ice. And it has all these other different benefits. And we’re now launching a, a twist and fruit infuser now as well for it. So it ended up being this huge problem for us, you know, how do we mix up protein without a ball? And then we realized this ball is really annoying, especially inside of a metal cup and it’s patented, so we can’t do it anyways. So let’s find another way to do it. And, and we did. So yeah, that initial process is the hardest part. You know, you could think of a great idea, but actually putting it into play is where everyone gets stuck.
RV (08:56):
So how much money are you invested in before you sell one?
RV (09:04):
Yeah, a Lot, right?
CG (09:05):
Yeah, for sure. So you know, at this time I wanted to be a comfortable level for me, so I wasn’t, you know, all in, I wasn’t getting loans. I had a, you know, decent chunk from the NFL, but my wife’s business was doing really well too. So you know, for me at that time, we invested about 50,000 into it. Okay. That was for, you know, the mold fees to get the first run of product going and then, you know, a website and that was pretty much it. And then I was also set up on Amazon, which, you know, was like 30 bucks a month. So that was the start. So it really to start, it was about $50,000.
RV (09:36):
Okay. So you, you get someone to draw it up on CA you have the idea, you draw it up in a CAD and then you make, you get a mold made so that you have something you can hold up and say, Hey, this is what it is. And then you have a website to start selling it.
CG (09:51):
Yep. And now they do 3d printing as well. So that process of actually getting up a prototype in your hands is a lot easier and a lot cheaper than it used to be. Cuz they could actually 3d print it where before that wasn’t happening. So 3d printing has come a long way and that’s also helped a lot to get a product made.
RV (10:08):
Yeah. I hear that. I hear your kids in the background. You got, you got three, three kids. I, I mean, so my wife and I, you know, we exited our first business. We built it for 12 years. We exited it in 2018 and then we, we basically started having kids right then. So this new business we’ve been building while having kids, that’s a, that’s a whole rodeo in and of itself like doing, doing that at the same time, you got three kids and one on the way,
CG (10:34):
Three kids, one on the way. And I tell people this all the time though, it was probably one of the best things that happened for business because I was so competitive. I was trying to do everything myself. When I started the business and it came to the point where, you know, I would work a hundred hour weeks easily. It didn’t bother me. I’d work every day. Cuz that’s, that’s kind of how I was born and raised. That’s kind of how football was, you know, work hard, put your time in, but with business at the end of the day, if you want to, you wanna scale, you have to build a team and you have to, you have to put processes in place. You have to delegate responsibilities because no matter how good I was at it, I didn’t have enough time in the day to do every single task.
CG (11:08):
So once I had kids, man, things slowed down and you have to figure out how to build a team at that point. So that’s really when it, that. And then COVID, you know, COVID really pulled me away from everything because I couldn’t physically be there. We had different shifts going on. And at that point it was, Hey, we need a solid team. We need solid processes. So if I can’t be here, this thing still runs. And so that’s, that was huge, man. Kids, it’s hard as it is as much you know, time and effort. It is you know, to raise kids. It’s it’s also, so one of the best things that ever happened to me because I’ve actually finally figured out how to run a business, the correct way without having to be there 24 7.
RV (11:47):
Yeah. So, and, and so, so now you’re 50,000 in, you have this mold, you got a website. How do you sell the first batch of people? Cause you all sold like $80,000 of this thing. Yeah. Like pretty, pretty quick. Is it just on social media talking about it or what?
CG (12:06):
So everyone thought it was social media or the fact that I had a following or my brother did and that really didn’t help at all. I thought it would, I figured, Hey, if I could get 1% of my following to buy, I’d be raking. That didn’t happen. My first post, I think I sold zero. I didn’t know how to build an audience at that time. I didn’t have a personal brand. I had a following just because I was an NFL player, but I never engaged, you know, I never hit people back. There was no reason for anyone to trust me or buy from me because I never did than anything to, to build their trust. So I realized that really quickly that a following doesn’t matter, unless, you know, you actually respond to them and give ’em value back as well. So I learned that later on and have continued to build on that. But at that time it was all about first making friends and family buy it. Every friend and every family member had to buy it, had to leave a review. And then for me, the biggest thing that I did early on, I got
RV (12:57):
Amazon, you were talking about. Yeah.
CG (12:59):
Yeah. So I, yeah, exactly on Amazon get, get as many reviews as possible. And then I, I borrowed their audience. You know, you borrow someone else’s platform audience, at least at the beginning. So with my wife’s business, it was Etsy before we built her website and built her email list for me, it was Amazon. You’ll go to Amazon, go to the biggest platform in the world. If it doesn’t sell there, you should probably stop trying because if you can’t sell on Amazon, you’re not gonna sell anywhere. So got on Amazon really had never been on Amazon before, but I just sat there and research and said, Hey, why am I not the first one on Amazon when I type in shaker bottle? And how do I get there? So I sat there, I studied every single other top ranking listing on there. And I looked at it and said, Hey, they got eight pictures.
CG (13:41):
These eight pictures highlight these eight things. These are the keywords you’re using. This is how many times the keywords show up. I’m gonna do exactly what they do. And let me see how high I can get. So within the first couple months, I added up getting to the three spot for shaker bottle, which was the highest row living keyword that I could rank for. And at that time I started selling about 25 to 30 a day, which was, was pretty good for, you know, just paying for zero ads and being a new product as well. That had only been established for a couple months. So that was my first way to sell. The second way was just going to trade shows. I started doing a lot of just different body building shows and I would show up and just, if you walk by my booth, you were gonna hear every single thing possible about this product.
CG (14:22):
And I was gonna try to get as many people to stop and, and talk to ’em about it. And at that time, you know, there wasn’t a ton insulated cups yet. So I put one bottle a plastic shaker with ice in it and I put my bottle with ice in it and I’d hand it to people. And the second they had both in their hands it was game over cuz they, they would, every time they opened it, they would say, no, there’s no way there’s ice in here. And they would open it, there’d be ice in it. And it was boom. It was a, it was an automatic seller because they just couldn’t believe how well the bottle was insulated.
RV (14:49):
That’s like classic infomercial stuff, which makes it a great, is a great, is a great fit for shark tank. Okay. So how do you get, how do you get the call to go on shark tank? Like did you apply, was there a casting call? Did you have a friend? Like how’d that how’d this happen?
CG (15:07):
Yeah. So that process can be pretty tedious. I, I was lucky because 2012 I was with the Broncos. I got an email from my agent. He sent it out to every single guy on the roster and it just said, Hey, ABC shark tank is looking for any current or former NFL players. If you want to come pitch on the show. So they were looking for a way to build their audience, you know, bring some some new new fans into the show. And so they reached out to my agent and that time I didn’t even know how to use email. And I had nothing to present, but I loved the show. I watched it pretty much every time a new one came out. So I started and I said to my wife, I’m like one day, we’re gonna come back to this email.
CG (15:43):
I’m gonna hit her back with something. Cool. So fast forward, like five years later, I think it was four or five years later. I finally emailed it back and she didn’t work there anymore, but she quickly passed me on to the girl that did. And I said, Hey, I got this great idea. Would love to present it to you. At that point, like you don’t have to go to all the trade shows where like you pitch for the first time they just said, Hey, send a video submission over. And if we like it, you know, we’ll get back to you. So I knew at that point, you know, I had a decent chance as long as I had something to present of value. And I did have value at that time I had about, I had about $35,000 in sales. I had a product, you know, we were selling now.
CG (16:24):
I, I knew my brother was crushing it at that time as well. So that would help as well. So with all that, and then this one shot, I just made it super entertaining. I’m like, Hey, let’s make this video ridiculous because I know it’s an entertaining show. They’re looking for entertainment. So I’m, I’m sitting there, you know, ripping my shirt off in the gym, you know, showing my touchdown, passes, all that and submitted it to them. And a couple days later they hit me back and said, you know, we’d love to move on to the next steps with you.
RV (16:49):
Wow. That’s crazy. So then, so then you go on this show. So, so what happens? So basically they’re like, okay, so you go through a couple rounds of screening or whatever. So you send a video, they say, we like the video. We like the idea. You talk to some people on the phone, I guess. And then what you, you, you, at some point you go, come on the show and you’re gonna like enter into the shark tank and we’re gonna film this.
CG (17:11):
Yeah. So it it’s actually about like, like six months of diligence that they do. And they check on everything. They it was, it was crazy. I had, I had one thing from the state of Indiana and paid my taxes or e-filed it, for some reason they never got the e-file. So they, they put something on my record. So I had to get all that cleared. I had to call like, everything has to be perfect for you to get on the show. So they’re gonna check everything and then, you know, they wanna make sure you’re prepared too. So, you know, they don’t want you showing up and just putting on trash. Like they want it to be a good show. So they make sure that, you know, you’re ready, you know, your product and you know, you’ve watched different episodes. You kind of know the, so they get you prepared for sure.
CG (17:50):
So you get there. What’s crazy is for most people you don’t even know if you’re actually gonna record when you get there. So there’s a chance that you still don’t record, even if you make it to the hotel, because if they get enough good submissions, they’ll just cut the last couple people out. So the first thing I saw when I got, there was a guy pacing back and forth at the hotel. And second I walk up, he’s like, Hey man, you here to pitch, you know what, you know, what’s your company name, all this stuff. I’m like, who, who is this guy? And they’re like, oh, he was here last year, but they didn’t, they didn’t film him. So he is freaking out about it, like going, going crazy about it. So I’m like, man. So I, I made this to the hotel, but I didn’t, you know, didn’t really know 100% sure if I’d even recall. And then when you do record, you know, there’s another chance that they don’t even air it. So a lot of times they do, they record it. And you know, if they don’t like the episode or they don’t think it’s entertaining enough or you don’t get a deal or whatever it is, they’ll cut it. And you’ll never air. So
RV (18:45):
Definitely. How long is the filming? Like how long is the, how long are you actually in there pitching your deal?
CG (18:49):
So I was in there for probably close to an hour and then they’re gonna cut it down to eight minutes. But at the end of the day, like they’re, it’s, it’s real, like it’s, it’s no joke on the questions they’re asking you. They’re not in there. Kind of just throwing you softball questions, they’re drilling you on everything. And they just don’t show that stuff. So, you know, they knew what I did growing up. They knew my first job, they knew what I did in high school. They knew what I did right after college. And you know, they, they hit me on all that stuff. They want to know what my parents did everything. So really at the end of the day, they knew everything about me, but then they just show the entertaining stuff. You know, the actual, the actual offers us playing flip cup that, you know, the initial pitch, the chess bumps, you know, stuff like that. But really at the end of the day, you know, they’re, they’re drilling down on you, you know, it’s the real deal it’s of money. And when you think about it, all the diligence and everything they have to do afterwards, especially mark, he’s been doing it for 10 years. He’s not just gonna pick up some scrub company cuz it it’s more work than anything for him. So, you know, he’s, he’s, he’s really vetting companies out and making sure he is getting something that’s worth his time.
RV (19:48):
And so after that happens, like, so then, so then you record and while you’re so you record and nothing happens cuz no one has seen it. And then at some point it comes out several weeks or months later. And then is there an instant like boom,
CG (20:08):
Boom, boom, Shaka Locka, really? For sure. Yeah. Yeah. It’s a, it’s huge. I mean, when you’re a new company, especially, you know, that that influx of sales is, is massive. You know, you get the money from the shark. You know, that takes, that takes a couple months of diligence, but they, you know, they then wire that money over. But then that boom, I is huge and all that money is also, you know, you’re not spending mark dollars on it. So it’s top margin. So there’s, there’s a lot of profit there and it, it spikes massive and it doesn’t just spike massive for the day of, you know, now because everyone records everything and then you get articles written about you as well. You really get like this month long tale of, of really good sales. So the first couple weeks is great. The first week is huge. Then the next I’d say the next three weeks is good, but for us it was October. So we went right into November, which was holiday season, black Friday, all that into December. And then January for us is new year’s resolution. So we had this massive wave that then it in February and when February hit, it was like, yo, what the hell do we do now? Like I, you know, I gotta figure out how to run a business now because all that extra traffic and, and sales that came was gone.
RV (21:18):
Hmm that’s wild. So it’s really like the minute the show airs, you start, it just starts popping. Yeah.
CG (21:24):
So we sold out on Amazon in in 30 minutes on Amazon. So the strategy at that time was to try to build our audience. You know, I, I initially used Amazon to, to start the business. But at the end of the day, you don’t know who you’re selling to. You’re not getting any information. You’re not building your own customer base. You’re not getting emails, you’re not getting SMS. So, you know, it’s cool to start and prove yourself there. But if you don’t get off someone else’s platform, they own, you, you know, for the rest of your, your life really is what it comes down to. And if they don’t like your product or they wanna knock your product off, or if someone wants to knock you off, Amazon’s not gonna protect you. You know, they, they don’t care about IP cases. You have to take that outside of Amazon.
CG (22:02):
So if you want to own your audience, you have to build your own list. So our game plan was, you know, get our old stuff on Amazon. So we put all of our old stock. I came out with a new product right before we aired, sold out everything on Amazon within 30 minutes. And it was a decent stock. I wish I put some of our new stuff on there because we probably would’ve quadrupled ourselves. But the strategy really was to build our own customer base and build our website up. So that’s what we stuck to.
RV (22:27):
And then how much do you see, like how often do you see mark Cuban or Alex Rodriguez or even talk to him?
CG (22:35):
Yeah. So Mark’s done a great job of building mark Cuban companies up. So he brought in a, a bunch of employees that their job is to help out the Charan companies. So I think he has 10 around 10 people in mark Cuban companies. Their job is to help out around 80. I think he has about 80 shark tank companies and other investments as well. So I have an advisor signed to me his name’s John and I talk to him almost every week,
RV (22:59):
Really
CG (23:01):
That, so I can reach out really for anything what’s cool about it is they’re there to help and they’re not there to take over the company. So, you know, Mark’s in it for the right reason. He’s not trying to, you know, make a ton of money off me or force me into anything. He’s there to help if I need help, he’s not gonna come in and take over the business. He’s not gonna force me to do anything if I want help. If I want suggestions, he’ll give them to me. If not, you know, and we’re doing well, he’s just gonna let me keep on running it, how I’m running it.
RV (23:28):
Wow. That is such a cool thing. And so how’s it been since? So when was that? When did, when does the show you, when did you, when did you go live on Amazon the first time? When did you do the show?
CG (23:41):
So the first product on Amazon was ready at the beginning of 2017. So January, 2017 was probably when we got our first product on Amazon aired on shark tank in October, 2017 went from that 80,000 range to, we did over 3 million in sales in the next 12 months.
RV (23:58):
Oh my gosh,
CG (23:59):
The company
RV (24:00):
That’s nuts. That is crazy.
CG (24:02):
Took off. And then we did get the update too. So we got the second recording of shark tank as well. In 2018, we aired again in in November. So that was a nice little boost. And now we get the reruns for both episodes. So they’re always rerunning on CNBC now. And every time we do at this point, we’ll get, we’ll get a couple thousand people that come to the website and then we usually get a decent chunk of people that go to Amazon as well.
RV (24:29):
Wow. just from a rerun
CG (24:31):
Reruns, man, I love reruns. They, they like it, I guess, I guess we’re rated one of the top 10 episodes in the shark tank history. So we seem to get a lot more reruns and they seem to be in prime time as well. So it’s it’s a nice little thing we got going on.
RV (24:47):
What are you doing outside of that?
CG (24:50):
So sales outside of that, how we’re getting getting people
RV (24:53):
Into the yeah. Now, right. So that’s kinda like you did Amazon got a shark tank, got that, kind of have this little annuity of customers coming in from that, but then you start and then, and then what did you start really layering on your personal brand? Or are you at like, where do you go from there?
CG (25:09):
We, we push hard into Facebook marketing. So we’re spending over a million a year on Facebook ads. At one point that’s significantly fallen off because of the iOS updates and we’re not seeing results there anymore. After that really built a sales team up as well. And then we, we, we built out a retail strategy too. So we’re national with vitamin shop GNC lifetime fitness. We’ll actually go into Walmart in February this year into 1900 locations. We’re in grocery. So we have a pretty decent retail presence. Now at this point we actually held off until really the goal was, was 2020, but then COVID hit and everything got crazy and really pushed off until, until now for retail strategy. But we’re in, we in a lot of gyms as well. We, we do a lot of work with CrossFit too, and we also do a lot in the promo space. So anyone that’s looking for customer gifts or employee gifts or event gifts, anything like that, we actually have the ability to turn custom bottles with in three to five business days because that’s my wife’s business. So I took all that. I integrated it into ice shaker as well. You could buy a one off bottle on our website. We’ll probably make it the same day and ship it out for you. Or you could buy thousands of bottles and we’ll ship those out within three to five business days.
RV (26:25):
Yeah, that’s really, really cool. And so your purse brand, then you still talk about, you know, like I saw one of your reels recently was talking about like the way that retirement and pension plans work for formal NFL athletes. So you’re, so you’re still kind of like, just out, trying to just be out there talking about, you know, whatever, obviously talking about the product and just but talk’s really blown up for you.
CG (26:49):
Yeah. So I, I mean, I went to you’ll kind of try to figure out social, I didn’t know what to do at first. So I just kind of just started posting and really what it came down to was I had to find a way to bring value to people. So to do that, you know, I started talking about NFL. I started answering questions that other people were asking. And when I did that, I kind of led down this, this, this track of just answering NFL questions from there, I then became, you know, someone that people trusted, they would ask questions to, I would answer ’em I’d engage. And from there I’d then weave in different ways to also answer questions about product. So people would ask, Hey, your NFL career is out over now. What do you do now? So that was a great opportunity to answer this question, bring shark tank into it.
CG (27:30):
And it came to the point where I actually, someone then asked, you know, what is it like to have the sharks on your team? I did a TikTok about that. It drove more traffic to my website than shark tank airing did. So I drove more, more views to my website from one TikTok post than the live airing of shark tank did for the first time. And I got on all my calls that week and the different companies that we work with said, man, what, what happened? And in this 3d day period, and I said, oh, I put out a TikTok about, about shark tank. And they were like, I’ve never seen anything like this in my life. So that video got about 6 million views. It drove a close to 50,000 clicks to our website over three days from one TikTok post. So it just shows you the, the actual power of it.
RV (28:17):
6 million views and 50,000 visit visitors.
CG (28:21):
You had about 50,000 visits to our website. I mean, it, it was hard to distinguish where they, because it won’t tell me directly from TikTok, but, you know, we had this massive influx over those three days. So my TikTok then over just a 30 day period, when I first started I would reach about 50 million people. So video views was at about 50 million. I now average on a weekly basis, I average about 5 million views on TikTok a week.
RV (28:46):
That’s amazing. And they’re just, they’re just all these little short clips, basically the same as an Instagram reel,
CG (28:51):
Same thing. I then also put it on Instagram reels now as well. And that, that, I mean, that’s what everyone’s pushing. So Instagram’s pushing it, TikTok, pushing it, you know, you can then do YouTube shorts. You can then do Pinterest. So I, I try to hit every platform that, you know, I will post that same video throughout all of them because, you know, there’s an audience there that wants to see it and they want you to post it on their platform. So those four have, have taken the same style videos for ’em done pretty well, but Instagram reels and TikTok by far are driving the most engagement most sales, most, most everything. And also for me, me personally, I make a lot of money off of brand deals as well because I’m, I’m an influencer now. And it’s hard to find guys that are influencers is what it comes down to. You know, it’s, there’s a lot of females I would say it’s probably 80% female. We actually got accepted into a, a Facebook affiliate program that Facebook was doing and it was 95% female. And I’m like, what’s going on with that? So I think I get a lot of brand deals because I I’m a, one of the few males that they would consider an influencer. That’s growing a profile.
RV (29:58):
When did you start going all in ONT to
CG (30:02):
So it was man, I got challenged. I have a podcast and I got challenged on the podcast by a kid who was a college dropout and a TikTok expert. And he was like, man, I got 600,000 followers. You got 10,000 and you got all these cool stories to tell why don’t you go on there and tell ’em. So I did. And, and that’s that first 30 days I through 350,000 followers by telling, you know, NFL style, unique stories, shark tank behind the scenes, stuff like that. But I started that, I would say midway through 2020.
RV (30:32):
Wow. that is cool, man. And, and you just post how often you posting.
CG (30:38):
So I was committed and the challenge was the post. Once it day, you know, post once a day. Really for me, I got it down to using about 10 minutes a day. That was it. You know, go through when I had extra time, I’d sit on the couch and I’d pull a bunch of questions, I’d save them and then I’d answer ’em and, and what’s cool about TikTok and now reels has copied it is when you answer a question from a previous, previous post, it links ’em. So you’re driving juice to both of them by answering a previous post question. So I
RV (31:08):
Saw that a comment, someone’s asking you a question in a comment. Do you have to use like a question feature on the first one?
CG (31:15):
So no they’ll comment. And then you reply back to the comment and it will link the two posts for you. So it kind of gives juice to both of ’em and then it just becomes like a rabbit hole for people to follow.
RV (31:24):
Oh, this is like a, a video response to a comment video
CG (31:28):
Response. Yep, exactly. And what I noticed as well is that you then give people you know, the ability to ask a question and, you know, you have a, they have a chance for you to actually answer it. And because of that, people are gonna continue to ask questions, ask questions, because you’re actually engaging and you’re actually answering the questions.
RV (31:47):
Interesting. So it’s just a normal, it starts as a normal comment. You just post a I GTV or a reel or whatever. Someone puts a comment and then you just push some button that’s or like a reply to their comment, real
CG (31:58):
Reply. Yep. Just, just a video reply. And Reel’s just started doing the same thing because it it’s a powerful tool. It it’s super powerful. And it, it helps the creator a lot. And then the last thing that I did, and I did it a lot when I first started and I stopped and I started again is just actually doing a CTA. So call to action, ask people to follow. You, ask people to ask a question and the difference is insane. But what it also does is your watch time. The biggest thing on, on all the platforms is watch time. You know, how long is someone actually sitting on your video and watching it? So if you can get that time to go up, they’re gonna keep pushing, pushing, pushing, it’s gonna go viral. So by asking them to ask a question while they’re asking and typing out the question, the video’s still playing, you know, and when you ask ’em to follow you, they actually do as well. And especially after you show up a couple times, people will be like, Hey, I’ve seen your videos three times. And I like, ’em you always ask for the follow, I just hooked you up. So I saw immediately by asking for a follow and asking for a question that my, my all audience would start growing. I would grow 1% a day, you know, sometimes 3% in one day, you know, thousands of followers every single day, just by asking people to actually follow or ask a question at
RV (33:09):
The end. So basically you do a video and then you do that at the end. Nope,
CG (33:12):
No, I do it before I answer the question. So they have to listen to it and then just also gives me more watch time. So I’ll say, Hey, you know you know, Hey, RO so thanks so much for the question today, before I answer this question, don’t forget to ask your questions down below. Don’t forget to follow me here. So that, that just adds to watch time, because I realize if I did it at the end, people would ex out it, it would actually hurt me because then it would cut my watch time. You know, the average watch time down because they would X out the say, second, I started asking for the, for the question or for the follow. So I would, then I then boosted it up to the first thing that I said, they have to sit through it to get the answer as they’re sitting through it, it’s adding watch time. And then they’re also asking questions and then I answer it and they have to wait till the end for the answer. So and
RV (33:56):
Then after you answer, after you answer the question, do you say, if you want a question answer, leave it, leave it down below in the comments or something like, how do you tee up the next one?
CG (34:06):
No. so I, I asked them it before that, but then it loops, so once I finish asking it, it will loop start
RV (34:13):
Over.
CG (34:14):
Yeah. So it’ll do back. So strategy, a good strategy on reels and TikTok as well is to make it seem like your video never ended. So once you’re done talking, it clips it, or the ending looks like the beginning. So people don’t realize they’re watching it twice and then you get more than a full watch out of it. And your watch time goes way up. So just another, a lot of strategy, but the whole strategy is shares. And watch time, you know, if you watch times, you know, more than what your video length is, they’re gonna keep pushing, pushing, pushing, and you’re gonna go bar,
RV (34:42):
Wow, Chris, this has been awesome, dude. I, I, I just, I love it. I, I think it’s so cool. And I think you know, there is an opportunity here for anybody who is an athlete or, you know, we have, we have we’ve got clients who were, you know, formally movie stars or TV stars. You know, there’s like this window of opportunity that if you play your cards right, it parlays, like you’ve parlayed it into just a really great following in a business that will last you the rest of your career and you keep building. And this has been awesome. Thank you so much for sharing with us. Like just kind of the transparency of your story, where do you want people to go to, to follow you and connect with all the stuff that you’re doing?
CG (35:26):
Yeah, for sure. So I’m, I’m, I’m pretty much every platform. So besides Facebook, I haven’t mastered Facebook yet, but I’ll work on that. Follow me, Chris, Kowski Instagram TikTok, definitely the, the most engaged on those two check out the website. I sugar.com and I guess last but not least, we got the, the channel, the YouTube channel with all the brothers at the Bronx. So we’d like to have fun on that channel, not that active during the season, but off season, we should be bringing some heat on the, on the channel as well.
RV (35:56):
I love that you guys are branding yourselves as the, as all five of you together. I think that’s got a lot of mileage and legs long term that’s, it’ll be cool to see how that shakes out
CG (36:06):
For sure. For sure. That’s, that’s the fun stuff.
RV (36:09):
Yeah. Well, man we appreciate you making some time and look forward to staying connected and just wish you the best.
CG (36:16):
I appreciate thanks so much for having me today.
Speaker 3 (36:20):
Hey, brand builder, Rory Vaden here. Thank you so much for taking the time to check out this interview as always, it’s our honor to provide it to you for free and wanted to let you know there’s no big sales pitch, anything coming at the end. However, if you are someone who is looking to build and monetize your personal brand, we would love to talk to you and get to know you a little bit and hear about some of your dreams and visions and share with you a little bit about what we’re up to to see if we might be a fit. So if you’re interested in a free strategy call with someone from our team, we would love to hear from you. You can do that at brand builders group brand builders, group.com/pod. We hope to talk to you soon.
RV (37:07):
Gro gro Chris, Grotowski one of the five Gronk brothers. What a cool conversation. This is another conversation that, you know, we do this podcast we’re learning right alongside of you. And this was one that was super tactical, like way, way more tactical in terms of what has changed my behavior immediately since doing this interview with Chris and it was pre it’s pretty awesome. And it’s cool to see what he’s doing. I think it’s, it’s inspiring to see how he transition and you know, his career in the NFL into a great personal brand. And I’ll tell you this. One of the things that I got clear on just in talking to him was going, oh, I got clear clarification on some of our core target audience, like some of our avatar at brand builder group brand builders group, because we work with athletes and stuff.
RV (38:01):
And it was like, oh yeah, well, you know, college athletes and stuff like that. And, and, and the whole, like N I name image like this, maybe we should be trying to reach out to college athletes and, you know, and get in with some pro athletes and stuff. And then it hit me like, oh, our market is not athletes. Our a, our market is former athletes. We’re one of the ways where we can be useful. And, and if, you know, a former professional athlete, you should introduce them to us because we can help them, like leverage the following that they built from sports or whatever to create, and, and, and turn it into a long lasting career as you know, a personal brand, an educator, encourager, entertainer, whatever. And it’s cool to see Chris do that and hear his story about how he, you know, went from being in the NFL and then became an entrepreneur.
RV (38:50):
And now he’s like building his personal brand really, really cool. And it, it makes sense to me cuz we have a lot of athletes in our, on our community and people who play in the NFL, et cetera. And it’s like, oh, they’re all former athletes, which makes sense. Cuz when you’re in the NFL, you should probably focus on not getting killed and win in a super bowl. Right. And like doing your thing. But after that it’s D story. So that was a, that was a, you know, an insight for me just to share with you that even as we do this, every one of these episodes, we’re learning stuff, new constantly that we are applying to our business. So that’s not one of my top three formal takeaways. I’ll I’ll go into those now. So the first one my first formal takeaway was where it was so simple.
RV (39:38):
He said do video replies to the questions that people leave in your comments. That’s so cool. Right? Like what a simple, easy way to create community, engage with your followers, have video content, a a add, add valuable content like that, you know, that, that, that people are interested in is yeah. Anytime somebody asks you a question as a DM or as a comment, answer the question as a video and say, you know, Hey, this question comes from so and so, or you don’t have to name ’em and just go, got this question the other day. Here’s the answer. I mean, this is the formula that we teach our brand builders. Like all of our paying members, as simple as we go every week, you you’re going to take at least one question and answer one question with one answer and then give a call to action.
RV (40:31):
Like that’s it QAC question, answer, call to action. It is a simple formula for how to effectively do social media marketing, content marketing YouTube podcasting. I mean, what are we doing on this show every week we’re bringing on people who do a component of personal branding really well or that we think do it well or that we wanna learn from, and then we’re highlighting it and showcasing it for you is to help you get questions answered for how you grow your business. And, and we use that as a way to like build trust and hopefully to get an opportunity to meet you and have a free phone call with you at some point, and then see if we can understand what your, your vision is and see if the process that we teach that so many of these people use to build their personal brand is one that we can help apply for you.
RV (41:16):
But the Genesis of that relat is answer a question, be useful. And one of the exercises that we have our members do is we have, ’em make a list of 52 questions that their audience has. And then you answer those one at a time and that becomes basically your content calendar for a year. Well, you know, your, your audience has way more than 50 questions about what you do and you, you definitely know more than 50 little tips or nuggets about what you do if you’re truly operating in your uniqueness. And so paying attention to the questions, people are asking you and the comments and the DMS and, and, and then making that into is just so smart. Right? So, so if you’re gonna answer a question, answer it as a video because then you’ll never have to answer that question again. Right? You have that video there and it creates content and it’s just so, so simple.
RV (42:08):
The second thing that Chris does, and I went and looked on his TikTok profile and I was like, this is crazy. He actually does this. And he said, it makes a huge difference. And I started doing it. And guess what? It makes a huge difference like is to do a call to action where you deliberately like articulate the words like in your video to say, follow me, click through. And you know, I’ve been saying, click click through to my profile and make sure you give me a follow. He’s, he’s mostly focused on TikTok. So he just points at the follow button on his TikTok videos. It doesn’t allow him to repurpose on Instagram, which is, you know, kind of a bummer, but whatever Instagram or TikTok where he’s focused and he points and he, you know, follow me here, which is really short.
RV (42:56):
And you know, you see his finger and then you go click right there and you follow him. And it’s like, of course, that works. People do what you tell them to do. I mean, this is crazy, but this is the whole point of calls to action in general is like tell people what to do if you go back and listen to the Tom episode. So Tom Rath wrote strength finders, which is the all time bestselling nonfiction book, like the bestselling nonfiction book of all time on Amazon, it sold 10 million copies. And I asked Tom in that interview, I said, Tom, how do you sell 10 million copies? And he said, simple, give people something to do, tell them what to do. And here it is again like that, that same dynamic, that same principle coming up where he’s just saying, you know, make sure to follow me on my profile.
RV (43:41):
And, and it works like what a, what a difference. So we’ve started doing this. I’ve started doing this with my videos and it totally works. Like, it, it, it, it’s not like suddenly we’ve got millions of followers overnight, but just noticing how the follower count is growing proportionate to when we were not doing this, it is a noticeable difference. And it’s so simple. And so you gotta be thinking of these increasingly committal calls to action in general. Right. You know, if you liked, if you agree with what I had to said, make sure you like this, or share this with a friend or leave a comment down below or, or, you know, tell me your thoughts or click through and follow, or, you know, click the link in my bio and join my, you know, download my free lead magnet. These are calls to actions where you’re literally verbatim telling somebody what to do.
RV (44:33):
People need to be told what to do, why cuz their brain doesn’t have much space or time to figure it out themselves. So you make it easy for people when you tell them exactly what to do, help them take the next step by making the step painfully obviously excruciatingly clear and then tell them what to do. So they don’t have to think about it. They can just do it. And now they’re on your email list. Now they’re following you. Now they’re sharing your content. Now they’re commenting below. They’re subscribed to your YouTube channel. They’re they’re rating and reviewing your podcast, like tell them what to do so simple. And I’ve just never done that. Yeah. I’ve always felt kind of weird about it. Just like, Hey follow me. But you know, there’s I still feel a little bit weird, like I’m pandering. But it makes a difference and you go look, if those people are gonna follow me and now I have a chance to change their life, cuz now they’re gonna see my content again.
RV (45:27):
And again, that’s a worthwhile thing, right? So I can, I can feel stupid silly if it’s for the sake of going, I’m gonna get another opportunity or several opportunities to impact somebody’s life versus, you know, I get to feel cool. And then this is the one time they’re gonna see a video of mine and then I’m never gonna see ’em again. So I can live with that. I can live with that. I get it outta my comfort zone there a little bit. And that’s one thing that I’m, I’m working on the third takeaway from Chris, which you hear this, right? This isn’t totally new. I mean, it’s not new information, but is if you go live specifically on TikTok, it’s huge right now because TikTok pushes you out to everyone that is huge, right? Like that is very different. If you go live on Instagram, it’s more like it’s pushing you out to your followers, which you may not have a bunch, but TikTok is in the, still the season of growth, right?
RV (46:28):
So there’s so much traction to still be made there. And going live is the way to do it. Now. One of the things that I discovered unfortunately, is that you have to have a thousand followers to have the go live function on TikTok even available to you. And so I was like, shoot we’ve been ignoring TikTok for the most part. And so now we’re kind of like trying to pick up our game a little bit and, and get into it because I feel like we’re late to the game once again on social. And I think if we can get there while this is still happening, or if you have a thousand followers going live on TikTok, you should do it, right. Like you’re at, there’s this harvest season that, that we’re in right now where you’re getting a disproportionate amount of a, of a tension and impact and reach.
RV (47:19):
And you gotta kind of play those seasons cuz you don’t know when they’re gonna come up. And TikTok is in one right now. If that matters to you now we’ve got other friends that go, I don’t trust TikTok. I don’t like it. I don’t, I don’t, I don’t believe in it. You know, it’s owned by the Chinese. Some people have issues with that or whatever. Like you gotta make your decision, but like if you’re into reaching people, this is your chance. Like this window is, this is happening on, on TikTok and, and it’s huge. And I’m learning a ton from TikTok. Like there’s a bunch of people that I’m following that I’m, I’m learning stuff from. And so pretty incredible. So, you know, you’ve got going live. And then the other thing is using the discovery tool on TikTok. We talked about this with Tory Gordon a few weeks ago, she’s got a huge TikTok following.
RV (48:11):
But just going to look at the discovery page and it tells you which hashtags are trending. Like it just tells you right there. This is the content that people wanna see right now. And this is the content that we’re pushing out. And so paying attention to writing the wave, right? Like that’s like here comes the wave and it’s telling you, this is the wave right now. And if you wanna hop on you just like create content that fits inside that wave and you catch, catch the wave. So this is that window, right? This is that this is that window. And you see the opposite happening on Instagram. It’s like every, every few weeks the reach just goes down and down and down and Facebook like organic reach, just like dead. I mean almost virtually dead like zero. I’m shocked at how little, our content, you know, even videos that are awesome and it’s like they get 20 views.
RV (49:06):
We haven’t put a ton of time into Facebook either, but this is why is this? Like, it doesn’t work very well anymore. Organically. So, or at least we’re not, we’re not putting in the work. It takes to really make it work. There are plenty of people making it work. You know, if you go back and listen to the episode with Hillary billings and Marshall, Marshall CS about you know, they’re getting hundreds of millions of views, like there’s a way to do it. And we talk about it in that episode. But right now this is the, the season is TikTok. It’s the one that’s here, it’s right in front of us. And we are we’re, we are late to the game. And you know, still in some ways, not, I mean in a lot of ways, not in, on it, not all in on it, but we’re, you know, we’re taking steps direction and I would like to experiment with going live on TikTok.
RV (49:55):
So we’ll see how that happens. But there you have it practical tips from, you know, a guy who, I mean, Chris, Chris is, you know, Gronkowski is a really well known. I mean, obviously his, his brother is one of the, the, the greatest tight ends of all time. And Chris had a very solid NFL career, which, I mean, anyone who plays in the NFL is amazing in my opinion. But it’s, it’s not like Chris had millions and millions of followers. He doesn’t have millions of followers now, but you know, he had a, he had something that he achieved. He was the top of his industry. He was in the NFL, but then it was over and it was like, what are you gonna do with it? Right. And so you might be at the top of your industry, but you’re transitioning it and going, how am I gonna use this to impact lives and to build an audience and to become well known?
RV (50:41):
Not for the sake of me being well known, but for the sake of making a difference in the world. And I love at Chris has done that and he’s turned it into a great business and great relationships and great partnerships and he’s adding value and he’s, he’s, you know, cool. And you can do the same thing. People wanna know you and you have an opportunity to help them and just figure out how can I answer their questions, give ’em clear calls to action and, you know, pay attention to some of the natural ways to grow your reach and do it consistently. And you know, that’s how it happens. So it’s simple, it’s simple, it’s doable, it’s all doable, right? Building your personal brand, building your influence, building your reach, making an impact, making a difference, becoming more well known, all doable. So many of those things are learning right here every single week. So keep coming back we love having ya. We’re learning right alongside you. And and then also hopefully modeling and showing you the way in some ways we’ll catch you next time on the influential personal brand podcast.

Ep 252: Community Building in the Real World and the Metaverse with Tristan Ahumada

RV (00:00:08):
Y’all you are gonna have a great time with me as I introduce you to one of my newer friends, but a guy that I’ve really come to love and enjoy hanging around his name is Tristan Ahumada. And he has someone that do the real estate space. And his personal brand is now extending out of that. But he started as an agent. So when he was in his twenties, he was rookie of the year at century 21. And quickly became one of the top agents. And still today he’s in the top 1% of all realtors. Well then in 2014, he founded a Facebook group and a popular social media page. That’s called lab code agents has over 137,000 members and built a community all around this industry. That’s some of what we’re gonna talk about. And so he still does that. And then today he’s also the CEO and founder of a brilliant tribe where he does speaking and consulting on social media strategy and, and community building and various things. And so it was an absolute, no brainer. We got to meet through success magazine. We have a, a mutual friend in Glen Sanford who now owns success magazine. And anyways, Tristan, welcome from the show, man,
TA (00:01:24):
Dude, happy to be here, bro. I’m happy.
RV (00:01:27):
It’s great to see you. So talk to me about, first of all, how did you build a Facebook group of 137,000 members? Because that applies to all of us you, whether it’s Facebook group or something else, but I know like community building has really become like one of community growth community building. I feel like has really become one of your, your superpowers. And then also one of the things that you’re really known for teaching out there in the market. So tell us how to do it.
TA (00:02:02):
All right. So you get a whole by bunch of Russian hackers and I’m joking. You could do it that way too. I’m sure. But the, the way that I did it was and this is where we overthink things. I defined the group that I was creating from the very beginning with the one simple thing that I was great at and that I enjoy doing. And at that time it was online lead conversion. That was it. So when I created this, I was speaking around the nation for realtor.com and I kept on getting the same questions over and over. I looked over to my wife on a plane ride and she said, start a Facebook group. And I said over, okay. And I started a Facebook group and it was just solely on online lead conversion. So the name came about by me and my friend, and he’s still our lead coordinator for our real estate team.
TA (00:02:56):
His name’s Jacob Fry. We sat in a room for two hours and we came up with the name lab code agents because we wanted to show the real estate world that there is a science behind, behind creating better online lead conversion. And that was it. And so when I go to people or businesses and I say, look, it’s time create a community, but don’t necessarily build it on an area, right? Like I work in this area, I’m gonna build it here or, or don’t build it around a specific business, like all for, let’s say you’re talking to attorneys, right? Let’s build it on something you love. It could be as simple as kayaking. It could be as simple as cars or the beach, right. It, and what happens is, as you start bringing all these people together around this passion that you have, everyone knows that you’re in that specific business and that’s you overthink? We’re like, well, it only has to be about this specific thing for my business. Right. And that’s, that’s the challenge that I face at the very beginning.
RV (00:04:10):
Yeah. So I hear a couple things in that the first, like me, your wife is responsible for all of your success hundred percent. The other thing is that, and I think this is a mistake that I’ve certainly made is just going like, oh, I, I have to sort of like build a community around like me, my business, you know, what the thing I’m selling versus building, building a community around a topic of things that you’re interested in. And I think it’s it, that alone. I think that, that even as you talk like that mindset shift makes a lot of sense to me because it’s also disarming in, right? Like if someone’s going, oh, I’m gonna opt into this group. So someone can eventually sell something to me, that’s a completely different environment versus, Hey, I found a bunch of people who like the same stuff that I like and one naturally inhibits growth and the, the other accelerates growth. So I think that’s huge. So do you, do you truly approach it? Like when you advise people on this, do you really say, like, don’t worry about the business. Like, don’t worry about making money from this. Just figure out basically how to throw a good party.
TA (00:05:25):
That’s that’s it, man. I, I reverse engineered what I created. I never ever envisioned making millions from creating a Facebook group. Right. And never did. I think I was building a community. I just thought I was just giving back. And so I, I want people to, to take on this community building as, as the, here, this one thing, and that’s the ability to give back, right? The ability to give back on the things that you love, this is why I’ve actually been thinking I’m like, should I, I love journals. So I love buying journals and journaling, all that stuff. And I’m like, should I start?
RV (00:06:02):
I love buying journals, but I don’t need to journal.
TA (00:06:07):
Well, dude, you and I need to talk where you buy your journals first. Cause I’m always looking. But I’m thinking, should I, should I start a group or, or a community around journaling? Because I I’ve created so many groups now at this point for different companies and we can just grow them. Right. All along the belief that, Hey, you like this, I like this. That means I’m gonna get along with you. Right. And, and then here’s the second part after you define the group. So let’s say you do the, the journal one. What does the brand look like? Nobody ever stops to think about, well, what do I believe then this is your expertise RO the branding. Right. But what is it that this group stands for? And to take it up a little bit more, let’s think all the way. And this is what I did when I created lab coats. I go think all the way to the end. What would the logo look like on a hat and a shirt on a notebook, on a banner? Would people wear it right? And would people be proud to wear it based on what I stand for? And nobody thinks on that when you’re building, even if it’s a journal community,
RV (00:07:20):
It’s like a sport rep, a sports team, basically it’s like, we’re a Jersey or, or something that you take you take pride in. Now, when you talk about building groups, are you, are you talking pretty specifically about Facebook groups or are you kind of, so initially in general,
TA (00:07:35):
Initially it was. And then I, as I started growing lab code agents, I understood that it was just, it was beyond lab codes. Now it’s a big community outside of lab codes. So it, it includes Facebook groups. It includes newsletters, which are extremely powerful, right? Youtube, Instagram, TikTok, everything. You can imagine, even websites pod cast blogs, and we just bring it all together. So I’ve, I’ve created this team that allows companies to come in and be like, well, what are you missing? Or what are you struggling with? Let’s, let’s kinda supplement that piece with us and we’ll take it from there. So we help them. If they haven’t created one, we help them. If they have, we see where they’re at, what they’re missing and then we plug it.
RV (00:08:24):
Yeah. I mean, it’s interesting. Like we talk about what we do. I mean, brand builders is very exclusive to personal brand strategy. We take a person and we go, we’re gonna build a brand around this, which I think is an evolution from historically branding has been, there’s a company let’s brand the company. It almost occurs to me the way you’re describing this, that this is like a, a different entity. This is more of like branding a topic like, or branding an area of interest mechanically. Like I would say personal branding. Like a lot of times I tell people, they go, Hey, will you come do this for the comp for my company? And my answer is no. We don’t work with companies. We’ll work. We’ll do it for your executive or your, your, your founder. But the principles we teach apply there. And I think it’s, the mechanics are very similar, right? You launch a podcasting, you have a YouTube group, but it’s very, like, it’s literally dawning on me as you described this. And I’ve heard you talk about it before, but it’s like hitting me in this moment that it’s like, you’re branding a topic. Like you’re building you’re, you’re kind of like putting a rope around. We’re the people who all like this thing. And so that’s it, dude, is that it is that right? That’s how you, yeah. And
TA (00:09:33):
You know, what’s funny, I’ve never done the reverse, which is what you do. I’ve never, I’ve never done it for a specific person. I mean, I’m thinking back, it’s like, we’ve got a virtual assistant company. We’ve got a lot of SAS companies. We’ve got brokerages, like big national brokerages. We’ve got, we’ve got companies that sell products tech. Oh yeah, dude. You’re right. Never a person. Interesting.
RV (00:10:01):
So well I think that’s a huge and, and even so, so just to be clear, let’s say whatever company, I don’t know, home Depot hires, you, you don’t go start a home Depot, Facebook group, Facebook group, and a, a home Depot podcast. You, your advice would be like, let’s start a DIY podcast. Got it. A DIY, you know, YouTube channel and a DIY Facebook group.
TA (00:10:27):
Yeah, dude, I’ll give you an example. So I was approached by a company called virtue desk. And I’m, I’m telling you this one, because it’s exactly what we did there, virtual assistant company. But I said, let’s not name it that right. Why don’t we focus on leverage right. On the leverage aspect
RV (00:10:46):
To that don’t name, the Facebook group, you’re saying you don’t wanna name the Facebook group
TA (00:10:50):
That you got it. So we named it leverage and then powered by virtue desk. Right. And then we, we started a whole, every, all around leverage. And now people understand when they’re like leverage. Oh yeah, of course. Right. What, what do we need staff to leverage and tech. And that’s what we did. We, we talk about staffing, we talk about tech and then inevitably people bring up virtual assistance. And that’s how we’ve grown them over the last year and a half. And now dude, they’re on the community. It’s like the community. Then we build the team, right. Because the other part to this is, well, if I’m building a community who do I need? Right. And I think that that’s a challenge because I’ve also seen communities fall apart. When you bring in, when you bring in people that are very ego driven, that they need to be the face of it over, Hey, let’s work as a team. Everybody’s got their part. You’re great. Over here. You’re great over here. Right. And that that’s a challenge sometimes. But when it comes to a company, Rory, what I found is that you target the best users, those users that are so proud to use the product. Right. And they’ll come in and they’ll do it for free. Wow.
RV (00:12:09):
So it’s like, you’re targeting the super fans and saying, Hey, you you’re basically like waving giving them the badge and saying you’re in
TA (00:12:16):
Charge. Yep. And that’s what we’ve done. So that’s the first question I get from businesses. So how many people are we gonna need to hire? I’m like, well, hold on. Because when you run the community, you use your super fans. You just give them, give them swag, give them, instead of them having to, by the merchandise, give it to them, invite them to events, make them feel like they are part of the inside group. Right. And then you see that it starts coming up. It’s like, whoa, this is amazing. I can’t believe they do this for free hell R I do it for free. When, when Glen reached out to me to run the success magazine thing with you, I, I was like, dude, I’ll do it for free. He’s like, no, I’m paying you. I’m like, okay, well I was gonna do it for free.
RV (00:13:02):
Yeah. Well that, it, it, it’s almost like the difference between, you know, like who wants to follow an account on social media that is from a company. Right. And it’s like, what are you gonna talk about? Like you’re staff meetings and your staff birthdays. Like, I don’t care about that. But if it’s, it’s almost like going, instead of having a, a, an account that’s based on your company, you go start a themed account, like a meme account. Yes. On whatever the topic is. Yes. It hit me like a light bulb brother. It makes a lot of sense. It also makes me realize that have been very, very bad at this. I don’t think I’ve ever like, you know, really, really GRA grasped this perfectly. So while I have you, I, I would be Remi if I didn’t ask you about real estate, because I I’m, you’re like the guy and we have I was talking, you sharing this with you.
RV (00:13:57):
Before that we started that there is a brand builders group. Like our clients are basically two groups. They’re the expert, newer types, the coaches, speaker, author, consultants, and then more and more, it is professional services type people. The doctors, the lawyers, chiropractors, the, and real estate specifically is we find ourselves attracting a lot of, of agents. And you know, we, we know some about the industry, but like, I just wanna ask you directly, how do you think real estate agents should be using their personal brand in the market it today? Like, how would you say this is how, if you’re a real estate agent this is how you should do social media. This is how you should do podcasting. This is how you do your YouTube channel. What
TA (00:14:50):
A, what a great question. So, one of the things that I got to do over the years because of lab code agents is consult Facebook and Instagram. So I was just, I was on the phone with them. Two weeks ago, we were breaking down everything and we were going over this exact thing. And when I was looking at where the world is, and they were looking at it with me, if you look at the five most visited websites in the world, it’s Google, YouTube, Facebook, Twitter who knew, and Instagram, those are the five most visited websites. Now TikTok is on the rise. It’s like number 20. And it could be like number 18 as of today, who knows. But when I look at this four out of the top five are social media, and this is the way the world communicates. This is the way it delivers messages.
TA (00:15:44):
This is the way it builds relationships and, and communities connect this way. And this is why I was talking to Facebook about this. And I’m like, man, this is, this is branding, right? The, if you want, if you’re looking at branding, where do you go to get the most out of what you want to do? You, you meet the client where they’re at and that’s Google YouTube, Facebook, Twitter, Instagram, and TikTok do it. And so now you have to come up with a plan that makes sense. And now you have to understand Facebook. Well, what do you have? You have groups. You have Facebook live. You have now reels. You have some stories. You have messengers, you have rooms and soon you’re gonna have, well, you better be buying an Oculus now because that’s gonna let you into the metaverse right next,
RV (00:16:34):
This, this is what I’m gonna ask you about next. So you, that’s such a great segue. I didn’t prepare you for it, but I’m gonna ask you about that next.
TA (00:16:41):
Perfect. All right. Next, you got Instagram. Same thing, feed stories. I GTV, which now shifted to, just to just video. And then you’ve got reels is where it’s at. Right? Reels is definitely where it’s at. And then same thing with TikTok. Tiktok only really got two, which is lives. And the up to three minute TikTok feeds on your feed, but what, what are you, what are you doing? Where where’s the world heading? Right. Well, right now it’s in short video, right? That’s why YouTube jumped on. That’s why Facebook has reels. Instagrams got reels talks on the way up, but what’s next? I mean, that’s where, that’s where look at the number one most downloaded app. What, what was the number one most downloaded app on Christmas day. Just on Christmas day, it was Oculus the Oculus I’m like what? I’m like, that’s where the world is heading.
RV (00:17:41):
Okay. That’s so I, I wanna, okay. I, yeah, we, I wanna talk about that for sure. So I love this, by the way, do rattle off Facebook, you were talking about what are all the things, because Facebook has a, like, you’ve got a fan, you’ve got a group you’ve got. Yeah. So
TA (00:17:57):
The main things feed, you’ve got groups you’ve got Facebook live, you’ve got the feed, you’ve got reels, you’ve got stories. You’ve got the page. So business, right. You’ve got rooms so much, which is the copy, the copy of clubhouse. And by the way, rooms are rooms are doing pretty good. Twitter’s got spaces, same thing as clubhouse. Right. And then you’ve got messenger. And then obviously you’ve got horizon, but you need in Oculus to go into horizon, which is there for form of the metaverse.
RV (00:18:31):
Okay. Now, before we dive into the metaverse in which we are going to do the content wise, if I’m an agent, and I want you to answer the question as an agent, because I think whatever your answer is, is gonna be the same. If you’re a financial or a lawyer chiropractor, I think 1%. So what is the content that I should be posting? Like what can make me care enough? Because real estate agents in particular, I think are a little bit tricky because I’m really only interested in talking to a real estate agent when I’m really at, it’s more like, can at need service. It’s like, I wanna sell. I wanna buy, or I wanna refinance, or I wanna invest. Is that what, what’s the content strategy? What, what should they be posting?
TA (00:19:22):
Content strategy is this. And, and this is from us deconstructing all the platforms and, and the best practices over the years, and then going to Facebook and Instagram and sharing it with them. And that’s a combination of, I’m forcing you here to find your pillars because you talk to all the influencers in, in, in the social media world, they have pillars that they alternate between. So in essence, I’m saying, Hey, these are gonna be your pillar that you have to alternate through until you find a groove and it revolves around this. You sell with a story. So Rory, whatever you’re selling, right. You’re gonna sell it to me, but in the form of a story, that’s number one. The next thing you don’t,
RV (00:20:08):
You don’t mean the stories feature. You mean when you sell, do it through the form, a story. Tell
TA (00:20:14):
Storytelling we got it. Storytelling. You got it. That’s it. That’s number one. So let’s say you were only gonna post two Facebook once a day. You’re gonna go sell with a story, whatever you’re trying to sell me, tell it to me with a story. That’s number one, number two, teach. Teach me something about your industry that I don’t know about because whatever your industry is, I can guarantee you that you take it for granted by not sharing it with more people on social. So that’s number two, teach number three. Here’s where it gets a little crazy. Number three is advice. So S T a a is for advice. Here’s where you give advice on something that you love, something that you’re passionate about. And R look at my background. I’ve got a storm trooper helmet.
RV (00:21:02):
I’ve got super Superman
TA (00:21:04):
Mo Superman, right? That’s my passion like dude, besides journals, right? That’s my passion. So you’ll see me on social every once in a while. If I order something like that, I’ll be on boxing it, or I’ll talk about it, or it’ll be a piece of tech. And that’s the advice I’m talking about. If you’re great at gardening, or you do amazing over here with cars, that this is your opportunity. You just
RV (00:21:27):
Shine. Could you call this hobby also? Is that kind of
TA (00:21:29):
Like, yeah, this is you give advice on a hobby advice on, on your side hustle, advice on something that you love. Okay. And this for a lot of us are where we’re gonna go viral and we never tap on it ever. Like, this is where my friends, where I’m like, Hey, dude, you need to be doing this. And all of a sudden, they get like hundred thousand views on TikTok and I’m like, see, yeah,
RV (00:21:52):
See. So that’s how Gary B beat up, built his whole freaking brand. Talking about wine. Like, dude, I mean, that was how he built his whole freaking brand. Is there another
TA (00:22:02):
Pillar? There’s a fourth one. And it’s it’s Y so it’s S T a Y it’s stay S C Y. Why is you talk about you? Show me, show me what’s going on at home. Show me what’s going on at, with your kids. Or if you’ve got a dog, if you’ve got, what, what are you eating today? Rory, you know, you you’re at you, you just finished an amazing event. I wanna know more about that. Where are you at? What are you doing? Right. I’m in my house today. I just got to interview somebody. Well, I should tell people about that, right? Or I’m about to drink whatever. But the point is, I’ve been doing it a lot more and people connect with me more because the one thing people love to know more about you, and I’ll give you the best example. And then we can shift over to whatever you want, the Kardashians. How many selfies can they take?
RV (00:22:50):
I mean, it’s crazy, right? I mean, people, people, people love it or just, just the whole concept of reality TV in general, right? Like we are watching other people live. Their life is surprisingly engaging. And from a, from a, from a videos strategy, it’s surprisingly retentive. Like it holds people’s unbelievable attention, right? I mean, how many people have bachelorette parties? Well, we got one of our, one of our, one of our clients is downstairs right now. And he was we actually have two clients that we actually have more than that, but we have one downstairs who was on the, on the bachelorette and that’s cool, you know, know, and they just, people, people love that. And, and they, they, he can’t go anywhere without people stopping him in the street and taking pictures because they, like, they feel like they know him because they had this like intimate experience of watching him live his life for whatever amount of time.
RV (00:23:47):
Okay. So I, I love it. So basically the selling with storytelling, I love that teaching. Amen’s what we talk about, you know, in your, your, your hobby and in your kind of your personal life. Talk to me about meta. All right. Because yeah, here, here’s my here, my thing on this, I was admitting this to our team. You know, I was in college when social media came out. I should have been early, but I was late to the party because I was so skeptical. Then I got on the bus, built the social media, but then we sold the company and I lost on my, on my social media when we exited our last company. I knew about out podcasting early, cuz I had friends that were in it. I didn’t get on board. I kind of joined later, built that up, had a nice podcast.
RV (00:24:34):
But then we sold, sold that as well. Now we have our new this podcast, which is growing quite nicely, but it’s, it’s a lot harder. Like we had to start over in 2018 with all new social accounts, new podcast, everything. It is a lot harder because there’s so much more noise. So I feel like in many ways it’s like, I feel like I missed the wave. You know, I missed.com because I was just still in high school, missed social media, missed podcasting, then missed TikTok for the most part. And so I’m like, I’m not gonna miss the metaverse, but I don’t understand it. So right. So tell me, tell us the metaverse and how do we build our community there? What should we be doing right now?
TA (00:25:22):
All right. So it’s, it’s very easy right now, right now it’s easy because imagine, are you familiar with Xbox live
RV (00:25:34):
Or, I mean, not, I’m not a gamer. Okay.
TA (00:25:37):
So I’m, I’m a gamer by heart. So let me explain it through games. We’ve all played video games or at least we know about them and we’ve all played video games with other people, right? So the metaverse in essence is it’s a virtual world where you can engage with other people. Now what it’s going to look like versus what it looks like now. Cause right now it looks pretty crappy. It’s like, there’s so many different metaverses even, even E X P right? Glen, Glen Sanford’s company got one. Right, right.
RV (00:26:10):
They’re all pretty basic. They have success world and they have E XP world. Like I spoke at, I, I I was the key, one of the keynote speakers at the E P global shareholders meeting, speaking to, I don’t remember what it was. I think 5,000 people who were nuts. I was as an avatar in E X P world speaking to 5,000 or 10,000 avatars who were all sitting in front of me. And that was like a man blew my mind. I was like, I can’t, I, this is so crazy. But, but so that’s a, that’s
TA (00:26:44):
A metaverse that’s the metaverse. So that’s a, metaverse now what Facebook is trying to do because they’re the ones who hold the actual tech piece, the Oculus. Okay. For, for the virtual world that’s been accepted. Right. They’re the ones who are ahead. So if I, I, I, I would recommend if you’re listening to this, go buy an Oculus and I don’t own any of Facebook. So what
RV (00:27:09):
Is in Oculus is the, is the, is the set of glasses go
TA (00:27:12):
Buy? Yeah. It’s a set of virtual reality glasses that you put on your head. And then you’re immersed into a world where you can choose to play video games, to meet with other people, to jump into other worlds. And I’ll tell you what the metaverse is going to be. It’s going to be the future of the internet. So Rory, instead of you and I going to amazon.com, we put on our headgear of whatever metaverse is, is the, is the main metaverse that wins. And then we go to amazon.com in the metaverse and we’re like walking through, like, if it’s a mall and then we pick things out and we’re like, oh, I want that. I want that. And you’re like, Hey, Hey, Hey, RO meet me at meet me at this shop inside of side of whatever metaverse it’s called. Right? And then you and I meet there, we sit, we have coffee, I’m having coffee here.
TA (00:28:11):
You’re having coffee there. And, and you’re like, Hey Roy, I, I gotta go. I need to meet a client at a, at a property. So I just switch over to a 3d world, right. Property. And I go in and my client and I’m like, Hey, Joe, let’s take a look at this home. You go through the home. And as you’re going through the home in this 3d world, the difference is I can tap on the refrigerator and be like, this is how much that cost. I can expand on certain parts of the house that I couldn’t do in real life. I can be like, you wanna replace the, this tile, hold on, let me check. And all of a sudden now to see houses in the real world, doesn’t make sense
RV (00:28:59):
Because you don’t have to travel there. First of all, and you have this enhanced functionality of these kinds of things, and you, you, that it’ll, it’ll advance quickly to the point to where it will basically feel like it’s real life or close enough to it, that we would all go. Why if Trista, you’re where you’re in California, right? You’re in Malibu and I’m in Nashville and going, we’re talking through zoom, but we could just hop into the metaverse and we would actually feel like we were sitting next to each other. Yeah.
TA (00:29:30):
Yeah. That’s, that’s how it’s going to be. Now. It’s never gonna replace the in person feeling, but look, if I can show a property and I can get all of the details, step outside the home, show you the school and just be there in an instant. You’re gonna be a lot more comfortable that you’re getting a lot more information to make a quality decision on buying a home. Are
RV (00:29:52):
You in that scenario, you just described, you’re showing a home in the metaverse are you demoing a, a home in the metaverse that is a replica of a home that you’re trying to sell in real life? Or are you correct selling virtual property?
TA (00:30:09):
No, you’re not selling virtual property yet. That that’s when NFTs and the metaverse combine. Oh my gosh. And that’s, that’s a whole different aspect to this. So I think for now the meta versus just the future of the internet, and you’re gonna see a, a good adoption rate, depending on who wins. I think since the Oculus is already accepted, they have a big foot in, right. This is why everybody I talk to I’m like, look, just do me a favor, go get an Oculus, jump inside, have a meeting or two. So you can understand where the world is heading. Is
RV (00:30:45):
That how you get in? I mean, so that’s, so here’s two questions. What are the main metaverses right now? And how do you actually get into one
TA (00:30:55):
Look? So the main metaverses you’re you’re gonna find that they don’t really exist. Everybody’s talking about a metaverse and they’re like, oh, this is a metaverse over here. I’m like, no, dude, there is no such thing as a metaverse the closest thing is Facebook’s Oculus because that’s the only one that has something fully built in where you can actually submerge yourself through the Oculus. That’s it? The other ones are, I mean, if you want to talk about E XP world, which is by ver Bella, right? Ver Bella built it out. That’s how everything else is. And you’ve got Xbox live. You’ve got PlayStation live, all of these things that we’ve been playing in for years inside of a community where we can play video games against each other. That’s in essence what the Mead verse is. It’s an online virtual world where I go in, I can participate with somebody else and then buy things. The difference is they want it to be decentralized in the future. So no one company owns it like the internet. It’s a, yeah, it’s a true play. And that’s why Facebook wants to jump in early. They’re like, yeah, yeah, yeah, we can do it. We can do it. But you know, they’ve had, they have such huge distrust with everybody right now. Right.
RV (00:32:13):
So, well, yeah. And so like fortnight and Roblox, these are, that’s a metaverse these are, but they’re independent. Metaverses but those are attached to a game then. Yep. What is, so then have you heard of sandbox? Yep. Okay. So the, I, I think it, I don’t don’t quote me on this. I, I, I am just learning it cuz I’m going, I’m not gonna miss this wave. Somebody there’s something about somebody bought property next to Snoop dog’s virtual house and paid like a million dollars to own the property next to Snoop dog’s virtual residence. Something like this. You heard of this. Yeah.
TA (00:32:54):
Yep. I did.
RV (00:32:55):
So what is sandbox is sandbox and, and by, and also by the way is Oculus the name of Facebook’s metaverse
TA (00:33:03):
No, Facebook’s metaverse is called horizon. So you can go and check that out. And the sandbox is an open metaverse, but I mean, dude, the it’s it it’s like E ex P world. Like it’s not, I, I can’t submerge submerge myself into it. So right now there are gonna be a lot of different companies saying, yeah, we’re a metaverse here, we’re a metaverse there. And the, the idea behind it is just to get as many people in there to build the community so that it takes off. And we’re like, Hey look, we are, we are the metaverse whoever that’s going to be. So right now there is no leading company that has the most people in it. It’s very, very startup. So what I would do right now, if you want to understand it better, the closest thing you can see as to what it actually should be, go by an Oculus and put it on because then you can start feeling what it actually should look like.
RV (00:34:01):
And then you will go into horizon, which is the name of Facebook’s
TA (00:34:04):
S horizon inside. It’ll give you an option, but it’ll also give you a whole bunch of other options. Like I can play video games. I can have a meeting with you, Rory. I can go into meetings. Right. Or I can go into the world, the horizon world, which then functions like the success world that you and I.
RV (00:34:22):
Okay. So if I actually bought a pair of Oculus goggles or glasses or whatever you call them, you and I, and you have a pair, then we could have had this meeting inside of horizon.
TA (00:34:32):
Yeah. We just can’t record it yet. Cuz it doesn’t work as well. So yeah, we’re, we’re already looking to starting we’re we’re starting to see if we can hold our podcasts, you inside of the Oculus. Yeah. And record it and then play it on YouTube. But so this
RV (00:34:46):
Is what I’m asking and this is what I’m driving to is how do I start building my community in there? Right. Because yeah. You know, one of the, one of the natural things to do is to repurpose your content, right? So all of us have spent years cranking out all this content and it lives this place in that place and going you know, like I remember when I went into success world the first time for those of you that don’t know I was the interim entrepreneurship editor of success magazine for the, for about a year, Glen Hanford was one of our brand builders group clients. He owns Bel NEX P world. They bought success. We had just met. I was an, and that was how I met Tristan cuz Tristan’s the P people, editors still currently active. And, and we met and, and ver Bella built a metaverse for success offices. And so I would go in and I remember going into the success world, going into their auditorium and they had like videos of Jim RO playing. And I said, ah, I could do this. If I had, if we had a brand builders group headquarters inside of a metaverse, there could be an auditorium with a screen that’s playing our content. And anybody else basically like a, a virtual movie theater is kind of how I was thinking about it. Yeah. But there’s no way to buy property or build a building like that. Not yet,
TA (00:36:05):
Yet. No. Imagine I just sent you a link to horizons so you can see. Okay. But what, what the future is going to be like is if I go into video game and I wanna upgrade my just in the video game, if I wanna upgrade my gear, like have a better armor or a, or a better weapon or shoes. Right. That’s how the metaverse is gonna work. Oh, you wanna, you want to have, this is why NFTs work really well with it. Right. I want to have a play said, I actually own right. A virtual place, a house. Boom I’m there. Now I can, now in my home I can have my virtual car because I’m in here all the time. I need to, I need to have a virtual car Rori.
RV (00:36:51):
Right. So people are making Louis Viton virtual handbag and, and you have an NFT and then you, you, your avatar is carrying a Louis Baton and people are already paying, paying for this.
TA (00:37:03):
Yeah. That’s, that’s the whole world that we’re heading into. But I think we’re, we’re very early on, but I think you and I, and people listening in should really start looking at what we can do in this world, in these, in this coming world so that we can have a presence there.
RV (00:37:21):
Right. And I gotta tell you, you know, I don’t, I never like social media. I did like podcasting. I don’t like going live. I didn’t like getting on clubhouse live. And I don’t like the idea of a metaverse especially, but one of our, one of our brand builders group clients are name’s Tori Gordon. And she she’s blown up huge on TikTok, like has nearly a million TikTok just interviewed her for the podcast. And she said something to me that hit me so hard. If she said the sooner I can understand it, the sooner I can shape it. And that hit me because I said, whether I like it or not, I think this is gonna happen. This is the freaking matrix dude. Like this is half a step away from the matrix. And I go, yeah, if there’s a bunch, if in real life, there’s a bunch of broken people who are discouraged and have anxiety and fear of COVID and you know, whatever else, if they can put on goggles and escape that and go into some other place and have more joy and more freedom and more whatever. I see people doing that and going, I wanna be in there shaping that world. That’s important. That part is important to me. And I’m glad to hear that we’re early on this because we’re not gonna miss this tri no,
TA (00:38:43):
We’re not. Don’t worry.
RV (00:38:45):
I’m you have to tell me, I get like you have to I’m messaging you. Yes. I’m holding you accountable to telling me like, all right, dude, this is the metaphor. Cause this it’s very similar to almost like how, when MySpace came out and there was like MySpace and que oo and Facebook and whatever, and they were all kinda like all that stuff battling. What I hear you saying is that’s kind of what’s happening right now is
TA (00:39:07):
Yeah. So on that, I I’ve asked Facebook. I’m like, I, as soon as horizons or the Oculus allows for our Facebook group to be inside of whatever you’re creating, please let me know because you better believe lab code agents is gonna be in there. And the only way you can jump in is with an Oculus. So yes, we’re, we’re on it. And I have meetings with them often. And so they’ll let me know as soon as it turns on. So I’ll be like, dude, you gotta jump on.
RV (00:39:42):
Yeah, this is, this is crazy. I mean, it’s, it’s crazy to think, but it’s, in some ways it’s like very wild and different. In other ways it’s going the mediums change, but people’s needs stay the same. And the way you build relationships with people stays the same. And the way that you add value to other people’s lives stays the same and the way you establish expertise and authority. And in your case, the way that you build community stays exactly the same. It’s just a different environment.
TA (00:40:11):
That’s it? That’s so true, man. That’s very true.
RV (00:40:16):
Did I have love this? Like always I, you, I, you’re fascinating and stimulating conversation and ideas and thank you for sharing. This has been so enlightening and, and just invigorating for me and, and tri wish you the best. And you know, I think it gives me hope as, as I look ahead and go, oh, okay. Like the metaverse is gonna happen. You know, at some point like this ship, it already feels like it’s gonna happen. We don’t know exactly what, but knowing that people like you and Tori Gordon and you know, all these other people and are, are making sure the good people get in there so that we can all shape that world to be an awesome one. And maybe it could be in some ways better than the real one that’s that that’s inspiring to me. So keep doing what you’re doing, brother we’re we’re fans.
TA (00:41:07):
Thanks bro. I’m a fan of you guys too. So keep going.
RV (00:41:11):
Sounds good, man. All the best. Hey, brand builder, Rory Vaden here. Thank you so much for taking the time to check out this interview as always, it’s our honor to provide it to you for free and wanted to let you know there’s no big sales pitch or anything coming at the end. However, if you are someone who
Speaker 3 (00:41:32):
Is looking to build and monetize your personal brand, we would love to talk to you and get to know you a little bit and hear about some of your dreams and visions and share with you a little bit about what we’re up to to see if we might be a fit. So if you’re interested in a free strategy call with someone from our team, we would love to hear from you. You can do that at brand builders group, do slash pod call brand builders, group.com/pod. We hope to talk to you soon.
Speaker 4 (00:42:01):
That interview blew my mind. Oh, wow. All right. So where did we start? Tristan AHU? What a powerful interview. I wanna share with you my top three takeaways and, and my highlights. And there were some big ones and I have to tell you like, but there’s been a few interviews here lately that have really caused me to change my behavior and start looking ahead differently specifically at web three and what is coming there. And this is, this is definitely one of them. So as I think back on that conversation that we just had with Tristan, you know, I’ve got so much respect for Tristan because I mean, he’s built one of the largest communities, if not the largest community of real estate agents in the world. I mean, and that’s pretty amazing, like and that’s, that’s pretty commendable, right? So alright, so here’s my top three takeaways.
Speaker 4 (00:43:03):
So number one, don’t try to build a community around a company, build a community around a topic. You don’t build a community around a company. You build community around on a topic that for sure is gonna be one of the most salient things that sticks with me. It already has been just thinking back, like ever since I actually did, had that conversation with Tristan is going, oh my gosh, this makes so much sense. Like every company, even if you think out like having a, a, a page, right, like a, a Instagram profile or a Facebook page or something is like, nobody cares what’s going on in your company. Like other than the people in the company. But the, if you, if, if you can build your community around a topic, then every, you know, all sorts of people are going, are going to pay attention.
Speaker 4 (00:43:59):
And so I was thinking about specifically how this also translates into your content marketing strategy going right, that this would apply for personal brands. Just the same is to go. If, if all I post about on social media or on my public facing profiles is information related to the products and services that I sell. Nobody is gonna pay attention. So what you, you don’t your content. It shouldn’t be based around the products and services you sell. It should be a around the problems that you help solve and around the areas that you study and around the topic itself. Right? So, I mean, if I was always, if, if my social media feed or this podcast was just a constant, like advertisement for, Hey, here’s the next event that’s coming up and he, here’s how our coaching program works. And did you know, have you heard about this, this, this new feature that we rolled out to our brand builders members, like nobody would pay attention, but you build the audience around the, the topic of personal brand strategy and helping personal brands build better businesses and all the skills and content around that are, are needed for that.
Speaker 4 (00:45:11):
And then people pay attention, they engage, they’re interested. And then obviously our goal is like, Hey, oh, as you get to trust me more and you trust AJ more and you see like, hopefully the quality of the, the content we put out and the people we hang out with and things that you go, Hey, what do these, these, these folks actually do, maybe they can actually help me. And that is the big difference. And so, you know, I, I think that’s, it’s a subtle shift, but it’s a major change in like the downstream impacts of understanding this, this nuance don’t build. Don’t try to build community around a company, build community around a topic. And relatedly, I think the thing that I’m adding to that as saying, don’t create content around your products and services, create content around the topic, create content around the problems that you solve and, and that, you know, the issues that your customers face.
Speaker 4 (00:46:09):
You know, again, I think about like the home, this home Depot example, if it was just like, Hey, did you know that home Depot has 50% off this month? No one would pay attention. But instead their content marketing strategy is all like DIY videos, helping show you how to do, you know, your own DIY projects. And then it’s like brought to you by home Depot. So when you need some nails and you need wood and you need paint where you’re gonna go, you’re going to home Depot. So that’s, that’s a subtle shift, but boy, is it important to understand? And you know, if you’re not building a community, like if you’re not growing your following or you have a following and they’re not engaging, there’s a good chance. Your content is all about you and your life, which isn’t bad, but it’s a good marketing strategy because the only people that care about what’s going on, you and your life are people who are in your life.
Speaker 4 (00:47:00):
Okay? So that’s not how you’re gonna attract a bunch of strangers to pay attention. So if you’re not growing, there’s a good chance that your content is either about you and your life, or it’s all about your company and your products and services. Instead of it is around this topic that people are interested in, which happens to be a space that your personal brand and or business revolves around. And, and so big, big shift and super duper powerful. The second big takeaway for me in that whole conversation, which I don’t know why this hit me so hard, and I don’t know why, you know, I just never really paid attention to this is like that four out of the top five in the world, our social media sites, like four of the top five websites in the world are social media sites. That is crazy.
Speaker 4 (00:48:00):
And so to realize and go, wow, Facebook, Instagram Twitter, like these in to being, you know, social media sites. They’re the biggest websites in the world. And so what it tells me is that community is an inherent part of the human experience, right? Community is integral to what it means to be alive. Like we live for the idea and the opportunity to connect with other humans. Our lives have purpose to the extent like our lives have purpose inside of the context of what they mean with somebody else’s life. Like if I just live by myself, there’s not a lot of purpose to my life. I’m not interacting. I’m not helping anyone. I’m not affecting anybody. My life has purpose in the context of other people. And so that is like, life is about this community. And, and it’s, it’s, it’s very much affecting of course, how we spend our time online.
Speaker 4 (00:49:08):
And, you know, social media is, you know, when does social media really come on the scene? And in the early two thousands, I mean the mid two thousands. And so you’re talking about 15 years and these are the, the most traffic sites in the world. Meanwhile, you’ve got companies that have been around for hundreds and hundreds of years that have websites and, and have had money and started a lot further ahead. And, you know, they’re not anywhere in the top five to, so that is pretty wild. And, and so I think it’s just understanding, like, to me, it’s not so much like, Ooh, social media, social media, as much as it is this grand epiphany of like this bigger level conversation that to be human is to crave community, to be human, is to define our life in the context of how our lives con connects and intersects with others.
Speaker 4 (00:50:00):
And so as you’re building your business, how are you creating these connection points? And this is something that historically, I don’t think I’ve done very well. I’ve always viewed social media as like a broadcasting mechanism. And even when we started brand builders group, like for our members, the first couple years have been really about curriculum and content, right. And it’s like, we’re teaching, like, here’s everything that we have learned and it’s broken down and hopefully it’s world class. We think it’s world class. We hear that it’s world class. And it’s really incredible, but, but brand builders group 2.0, which is where we’re at now and where we’re going. And that’s sort of like where AJ is leading us and, and our team is the community. And what’s so, what’s so incredible is like as good as the content is. What’s amazing is like, our community is in incredible.
Speaker 4 (00:50:49):
I mean, we’ve got people, so many people with hundreds of thousands of followers, people who sold their company for hundreds of millions, even billions of dollars, we’ve got people who are on TV, we’ve got you know, professional athletes, professional musicians. We’ve got influencers like in every different industry. We’ve got people who are mul T seven figure earners and, and like just New York times, bestselling authors and hall of fame speakers. I mean, it’s crazy. They’re all sitting in the same room together, like literally sitting in the same room together. And that is so powerful. And so I think BBG 2.0 brand builders group 2.0 is gonna be about community where brand builders group 1.0 has largely been about content and curriculum. And, and so this is an impactful message for me to receive from Tristan relevant. I would say to the direction that, that we are, that we are heading.
Speaker 4 (00:51:42):
So related to that, here’s my third takeaway, get ready for this. The meta of our is coming, oh my gosh, what, what am I even saying? The metaverse the metaverse is coming. Yes, the metaverse is coming in a big way. And I think it’s coming faster than we think I do, because I think, you know, unlike, you know, the stodgy companies of old, the biggest companies in the world today are technology companies. They became the biggest by being adaptable and flexible. And so they’re, the leadership is much younger and the, the, the, the environment is more innovative and technological, and I think this is coming and I think it’s coming hard. And I think it is coming fast. I mean, did you hear what Tristan said? The number one most downloaded app on Christmas day was Oculus was the horizon which is the, the meta Facebook’s metaphor that goes with the Oculus goggles.
Speaker 4 (00:52:43):
And I went, I did, I bought ’em. I bought the Oculus goggles after this interview. I’ve been to church in the metaphor. I’m you know, creating my avatar. I’m trying to figure it out. And I’m also very much following the world of NFTs here and trying not, I mean, I’m trying to learn and understand all of this stuff. If you’re not following me on Instagram, you should go to my handles at Rory Vaden. By the way, there’s some fake out there. Mine is just my name at Roy Vaden. And I did a post about some glossary of terms for like web three. And, and so, you know, web three is, is the, this whole new era of, you know, communication. So it’s like basically pre there’s pre-internet and you know, and then, and then you have, and then you have web one, which is like the internet and URLs and websites, which are one way communications.
Speaker 4 (00:53:42):
And then web two is social media is exactly what we’re just talking about this, you know, in user U U U C G user user or UGC user generated content, which is like all these social media sites was web two and, and web three is what’s coming now. And most of what you hear in web three, just real quick, again, if you go, I did a full little video tutorial on these terms on my I GTV. Now it’s called Instagram video, I guess, but you know, you have web three to me, which is like the big conversation. And then inside of that, you’ve got two conversations going on. One is the metaverse and one is NFTs. The metaverse is virtual reality, right? So this is this is the idea that you can, you, you know either through your desktop, on your computer access a a, you know, a world and the, the big ones are, you know, OB horizon is the, is Facebook’s metaverse the other, there’s a couple other big ones.
Speaker 4 (00:54:46):
They’re San inbox and decentral land, which, so those are like, as I process it kinda like the three predominant meta versus that are out there. And, and so there’s different ways to access them. One is one is the Oculus goggles from Facebook, which I bought and, and experimenting with. So you have this whole idea that like in web three, we will be inside of virtual reality, communicating, doing very much what we would do in real world, but we’re not restrained by geographical limitations. And especially in a world where disease has obviously affected our everyday and, you know, maybe a part of the future, the idea of being able to sit in a room with somebody in San Francisco without having to get on an airplane and without having to run some of the risks of, you know, being in physical proximity to somebody.
Speaker 4 (00:55:40):
I mean, I, I think this is gonna be huge. The other big conversation that you’re hearing happen right now in web three is NFTs. And, you know, NFT is a non fungible token, which basically when you hear NFT, I just want you to think a digital, like cert certificate of authenticity or the parallel in the, in the modern world, like is a, a, a title, just like you buy a house, you get a title for it. It proves ownership. If you, if you buy a paint, if you buy a car, you get a title. If you buy a painting, you get a certificate of authenticity, something that says, this is the original piece of ownership. Like this is the original version of this thing, and you are the owner of it. So it is both a certificate of authenticity, and it is a certificate.
Speaker 4 (00:56:28):
It’s like a title that proves ownership, well NFTs the emergence of NFTs tees, give us a way to prove originality and to prove ownership on the blockchain. So when you hear blockchain, what is blockchain? Well, blockchain is just this, this ledger this like public, think of it as a, as a, as a public ledger of a transparent sort of like record keeping of who owns what, and who’s buying what and how much it is. It’s like a transparent, you know, record keeping kind of like, I process it as like you know, this, this, the city would keep you know, all the deeds and all the titles except this is public it’s available for the whole world to just see like this record of ownership. So the blockchain gives us the ability for all of us to see and go, oh, that was the original owner, because it’s hosted in this transparent, you know, way through this net, a network of computers, which is what makes up the blockchain.
Speaker 4 (00:57:30):
And so we can all access and, and, and verify who are the original owners and, and the, and, and which ones are the original digital things, which before now we’ve not able been, we’ve not been able to prove what is the original digital thing. Like if it’s a JPEG, no one could say, Ooh, that was the original JPEG, or that’s a picture, a copy of the JPEG. And that’s really important, right? Cuz there’s a difference in value between something that is original and something that there is a copy of the original Mona Lisa is worth hundreds of millions of dollars or tens of millions or whatever. The number is a picture of the Mona Lisa ISN worth much, maybe a few bucks. If it’s a really good picture, so it’s, it’s proving ownership and now NFTs give us the ability to track original ownership.
Speaker 4 (00:58:16):
And this is going to matter tremendously for you and me. There’s a few different use cases. So there’s, there’s a lot of different use cases that I see coming with web three. I’ll give you a few of them right now. So NFTs really are happening right now around artwork, whether you go well, if I’m not an artist, why do I care? Well, there’s a couple things. One is because you could create a piece of art. Like one of the things we’re gonna do is take our quote quotes and we will like, I mean, we’re not actively in this, but I am looking, I am on the hunt right now for a digital artist to take my quotes and create digital art out of my original quotes. So that it’s like, it’s, we’re creating a piece of art so that, you know, we can kind of put our stamp like, Hey, this is our thing.
Speaker 4 (00:59:05):
This is our piece of artwork. The other thing is you’ll be able to like share royalties and your fans can become your investors if you’re gonna release like a book let’s say where like there’s a music artist right now, NAS NAS. Who’s been around for years and years who just sold 50% of his royalties to his audience, to his fan base through NFTs. So he created some NFTs, you know, these digital pieces of art, but what they represent is an ownership in his new album. And so as he makes money from the label, 50% of whatever comes to him, he is sharing with the people who bought into his NFTs. Well, he raised millions of dollars by selling those NFTs. So he gets millions of dollars now in addition to whatever he got from the record label. And then as he earns money, 50% of that goes to the fan base who bought the NFTs.
Speaker 4 (01:00:04):
But that also means that all of these people have a stake in making sure that album is successful. And so the fans are like owning a piece of the work. I mean, this is mind boggling. I can’t even believe the things that I’m saying out loud right now. And that’s why I’m going, this is coming faster than faster than we all think. So, so you’ve got that. You’ve got you know, basically being able to digitize your book or digitize something and, and show proof that this was the original version of it. Just like, you know, if you have the original Tom Sawyer, that book is worth a lot more than a copy of Tom Sawyer. And so the blockchain by way of NFTs is allowing us to track originals of, of digital creations, which is gonna have huge, huge implications. And then you also have the metaverse right as you’re going.
Speaker 4 (01:00:58):
If, if you do any type of events or even as you run your team team it’s only a matter of time. Like one of the things I wanna do soon is start having some of our internal company meetings in the metaverse. I wanna start getting our team familiar with what that feels like because our team is, our team is remote. And so if we can all be sitting in the same virtual room together, and it feels more like you’re in the same room together, then some other tools like Skype or zoom or whatever. And there’s some cool functionality you can write on a chalkboards and sh it feels like you’re in a room, right? Other than you look like an avatar but that technology will evolve and it’s so it’s crazy, but the metaverse is coming. I would recommend staying plugged here.
Speaker 4 (01:01:45):
I think one of the things we do is take all these complicated terms and try to make them simple. A couple other quick terms, you know, if you if you wanna buy or sell NFTs, you have to do that on a marketplace, right? So just like eBay is where you would like buy and sell used items. And, and it’s like a, you know, know a secondary market. Well, NFTs are the same way, right? It’s, it’s almost like if I had a piece of art, I have to go somewhere to sell that art. Well, in the, in, in the web three, that would be a place like open C is the big one that you hear open C is kind of like eBay for NFTs. It’s very much like eBay. It’s where you would resell NFTs that you own. Open C is a marketplace that happens to use Ethereum, which is a very it’s, it’s a type of cryptocurrency.
Speaker 4 (01:02:38):
There are other ones Solana. I think it is. There’s there’s like a couple other marketplaces that use different types of crypto, but they’re all based in this digital decentralized in world where we can keep track of who owns what, and it’s not dependent on government or banks, which why it’s decentralized and it’s, it’s crazy. It’s crazy stuff. So there are implications of this for personal brands, stay tuned to that. We’re learning aggressively. We’ll be trying to simplify that and make it make sense for you as we go. A lot of crazy things happening there, but the metaverse is coming. And so, you know, when I think about this whole episode, it’s going all right. Community is never going away. Right. It’s just the environment in which community happens is gonna change just like it’s happened in your life. Right? So when you think of the metaverse, you might go, oh, that’s stupid.
Speaker 4 (01:03:38):
Or I don’t like that, or I don’t. And that, or that’s dumb. Well, be careful because there were a lot of people who said that about the internet. Oh, that’s stupid. It’s a fad. It’s not gonna work out. Right. That’s dumb. Well, look at how much the internet affects our life. And then that happened. And so for me, I was in high school when that happened. And then a few years later in the mid two thousands, social media came on the scene and people say, oh, that’s stupid. It’s a fad. It’s gonna go away. And it’s like, well, look at how long it’s it’s been around it. And it’s, it’s, it’s controlling the world. I mean, it’s, it’s the top four of the five top websites in the world. This is where people are spending their time. Why cuz it’s community. And so I think the meta versus coming, I don’t like it.
Speaker 4 (01:04:24):
I wouldn’t choose to go. Yeah, let’s all learn a completely new way of life, but there are many reasons why I think it’s coming. I think it’s coming fast. And we wanna help guide you there and help you understand what’s going on and try to, as we try to figure it out ourselves and as always try to be valuable to you. But I think the principles that try and talked about a building community are not gonna change, but the practices in terms of the locations and the functions and the tactics of how very much could in a web three world. So keep coming back to the influential, personal brand podcast, stay tuned in and we’ll be, we’ll be learning right alongside you. That’s it for this one. We’ll catch you next time on the Joel personal brand.

Ep 249: Tips for Growing on TikTok with Tori Gordon | Recap Episode

RV (00:02):
I gotta say, Tori Gordon is becoming one of my favorite people to hang out with. I just think she’s so cool. And so smart. And, and so mission driven. I mean I just, you know, it’s, it’s people like her that when they become clients that I just feel lucky and like how humbled, because it’s, it’s just an honor to me to be associated with people who care so deeply about their audience and for them to trust us, because I see how, how much they work to serve the, the, the people in their community. I mean, just amazing. And, and, and we learned so much from them and I learned a ton, right. So obviously I’m welcome to the recap edition of the influential personal brand podcast. I’m, I’m sharing my top three takeaways from the chat that I just had with Tori Gordon. And man she’s built over 800,000 followers.
RV (00:56):
She’s one of the top creators on all of TikTok and she’s, she’s, she’s amazing. And I love the content that she does, the way that she does it. The consistency, the, the care that she has for her audience and just getting a chance to know her. I mean, you got to, you know, experience a little bit of her personality. I just think she’s doing a lot of things. Right. And I, I think I say, look out for Tory Gordon and y’all like, look out for Tory Gordon. She’s, she’s gonna be huge. And she’s obviously enough right. To, to, you know, I think it’s funny her, she has the coachable podcast, what she talk about and she’s super coachable, right? Like here she is like part of our community learning from us and, and teaching us and networking. And I mean, just watch out, watch out world for Tori Gordon.
RV (01:38):
So if you didn’t listen to the interview, go listen to it. But there’s, I learned, I mean, one of the things that she said has, has been ringing in my head now for like the last couple weeks, since I, since I actually did the interview with her in a really, really powerful way. So I’ll, I’ll, I’ll tell you what that is. So first of all, first, my first takeaway actually is super tactical. I did not know this. It makes so much sense. It’s kind of like, well, duh, Rory, like where, why would you not, why would you not figure this out? And it’s, it’s a very, very pragmatic thing it’s, it’s related to, to TikTok, but also I believe Instagram reels and, and I’ve been doing it and it’s working and it is put keywords in your text overlays.
RV (02:30):
What does that mean? It means that, you know, like when you post a video a reel or, you know, whatever, a, a TikTok, if you’re on TikTok, you can put titles on your videos. Well, whatever you title your video, the app is, is reading those just like the way that a Google, you know, bot crawls websites and reads the headlines of a website to tell you what that page is about. It’s, it’s informing that. And there’s all these kind of parallels between search engine optimization and, you know, like app optimization for all these social media sites. And it’s kind of like where search engine optimization was 10 years ago is where a lot of these apps are right now. And so just like, you know, one of the things that we say a lot is hashtags are social media. What keywords are to search engine optimization, right?
RV (03:22):
And so that’s part of like, when you’re doing your hashtag strategy. Well, when you’re also doing normal search engine optimization, one of the most important things you do is the headlines. What are your, biggest lines, meaning font size on a page, and the words that you put it in those headlines, make your site more indexable, more findable for those terms, whatever the terms are that are in the headlines while the same is true. This is what she’s saying. The same is true with your little, you know, videos that you post on social or your pictures. If you’re putting titles as text overlays, the apps, the algorithm, them can read those. And so that is an indicator to the algorithm. What that content is about the same way as a headline is to a Google like a crawler about what the website is about.
RV (04:13):
So it’s the same thing. And it’s like, well, duh. Yeah, of course it can read the text. Why didn’t I think about that? So instead of calling my video, you know, one thing I was thinking about today, which is like, nobody is searching that you say you, I did this this morning. I did a video that was like the number one secret to extraordinary customer service. And now I know that by putting the word term customer service in that headline, it, it’s not line, it’s a, it’s a title text overlay, but it’s the same as what a headline would be on a webpage. Now, people searching for that term or people who follow that term. The, the, the app is more likely to serve that content up to them. And it’s like, well, duh, right. So you have just like, you have keywords and headlines for search engine optimization.
RV (05:01):
You have hashtags and text overlays for social media content, duh. But I didn’t never thought about it until she said it. And so brilliant. So, so, so simple. Now the second thing sh she said to the, the, my second takeaway is the thing that she said to me that really, like, I’ve been thinking about this a lot and it’s actually impacted my behavior a lot. And, and I think she kind of just rattled it off, but it really hit me hard. And it was when we were talking about the future of social and content and like the, you know, the metaverse and all that kind of stuff. You know, and I think I was kind of lamenting about how it’s just like, I just don’t like this stuff, like I’ve, I’ve not, I’m not super social, like in real life. And I think that’s a little bit why I’m like a little, you know, slow to social media and picking it up.
RV (05:58):
And I don’t, I don’t love the idea. I don’t love the idea of living such a big part of my life, not in real life. And that’s an issue I’ve always had with social media, even of going like, well, if I’m spending time over here, that means I’m, I’m maybe not spending time with like people in my real life. And so I’m not sure, you know, there’s some parts of it. I mean, there’s some parts I love and some of the best relationships I have some of my very best friends in my life. I actually met, you know, online. And so, you know, that’ll be in another part of the future with the whole metaverse conversation, which I suspect will be talking more about because I’m, I’m gonna be diving into trying to understand what does it all mean, but here’s, here’s what she said.
RV (06:41):
So just to get, to get to the point you, you know, I was saying, I’m not sure I like this. I, Im not sure I like the technology or where this future is, is heading. And she said, the sooner I can accept it and get on board with and understand it, the sooner I can shape it, the sooner I can understand it, the sooner I can shape it. And y’all, that really hit me hard because I realized that this whole idea of, I don’t like the idea of a metaverse, I don’t like social media, media is a very self centered view, right? It’s not selfish. It’s not like you’re hurting anybody, but it’s, it’s, it’s a self centered view. It’s saying this is about me and what I think, but a true service centered view would be to go, there’s a bunch of people who need help.
RV (07:39):
I gotta go to where they are. Right. It’s, it’s kind of like going well, you know, I’ll you know, I’ll, I’ll give to needy people who, you know, show up in my neighborhood, but it’s like the most needy people might not be in your neighborhood. You gotta go to them. You gotta go to where those people are. And the sooner I can understand it, the sooner I can shape it. And just that idea of going, you know, what all these people they’re gonna be there. And when I think about the metaverse, I go, this is happening. I can see it. Right. And it’s, it scares me cuz it’s, it’s literally a half step away from the matrix, like the movie, but I can see people going, number one, if I don’t love my life in real life, if, if I have a hard day or I, you know, I don’t like where I live.
RV (08:25):
Maybe I don’t like my house. Maybe I don’t like the people in my house or my neighborhood where I just don’t feel good or I, you know, I go to a school that I don’t love or a good job that I don’t love. And I have this negative experience when I come home, the idea of going somewhere where I can feel loved and cherished and important, and people of course, people are gonna do that. Of course they are. That makes a lot of sense. The other part of this that makes a lot of, a lot of sense to me is that a lot of our best relationships are, are no longer in physical proximity. Right? So even if I love my life, I still go, my best friend lives in Texas. And you know, my other, my other friend lives in Florida and whatever, right.
RV (09:13):
They’re not here. So you have that amplified by COVID and all this crazy, like we’re working from home, we’re not sure. And we’re, we’re back in the office, we’re not back in the office and you know, so this idea of going, yeah, let’s just hop in there and connect. I, I mean, it’s gonna happen. Right. And, and I was following Zuckerberg on Instagram and he’s, you know, show in these videos of him playing with these gloves, these haptic gloves, where he’s like fencing with this Olympian fencer, and he can feel this, the virtual sword hitting against her virtual sword. I mean, so the technology is gonna be there and I, I don’t love it. Right. I don’t, I dont don’t want this to be the case. I don’t like, I, it’s not how I would design things, but to what Tori said, it just really hit me.
RV (10:05):
It’s like the sooner I can accept it, the sooner I can understand it. And the sooner I can understand it, the sooner I can shape it. And you better believe that if there’s all of those reasons for people to be in that metaverse, then you can be certain that there’s gonna be lots of bad influences in there and all sorts of, you know, negative things and all sorts of needs because there’s still people, there’s still real people inside there. And they have real hurts and issues and self-doubts and insecurities. You know, there’s a whole newness of a whole new metaverse. So those people need hope. They need help. They need encouragement, they need education. And that whether I like it or not, it feels to me like this is happening. And so I wanna understand it because the sooner I can to understand it sooner, I can shape it so that, you know, thank you for that Tori that really hit me hard.
RV (11:02):
And I think affected me in a, in a profound way. And that leads me to number three, which was you know, probably my favorite reminder, although it it’s one that we talk about a lot and it just, it’s just cool to hear her Edify and to see somebody like her, who’s such a rising star going, this is how she’s thinking. And, and seeing her win going, this is the attitude we’re talking about, right? Like you don’t, you, you can, you can be mission driven. You can be service centered, you can be audience focused. You don’t have to fake it. You don’t have to, you know, flaunt everything. You can, you can just be in the service of others and, and win. And she said, instead of thinking about how many followers you get, or how much money you make, spend more time thinking about what do I wanna be remembered for, right? Like what do you want to be remembered for? You might not even need social media to make money. You might not even care about marketing or personal branding, but it is an opportunity to leave behind something, right? It is a, it is a, it is a, a historical record of your life, which is means it’s a historical record of your philosophies and your beliefs. And thus, it is a chance for you to leave a trail of what you believed in.
RV (12:27):
And that’s, to me, a powerful reason enough to at least consider doing this. I mean, the idea that that Jasper or Liam might one day listen to podcast episodes that I recorded years before, or watch a YouTube video of me doing a Ted talk back in 2000 and whatever year, it was 15 or read a book that I wrote in 2012, that is super inspiring to me. And to go like for those who that don’t know, those are my kids, those are our kids Japer and Liam and, and go, yeah. And also your team, right? If you lead a company, you go, it it’s a chance for your team. Like you don’t, you don’t necessarily get to see or have conversation with every person team, especially you have a big team and go, this is a chance for them to you understand, like, this is what we believe around here.
RV (13:20):
This is how we operate. This is, this is what we do. You know, this is who I am. This is what our company’s gonna be about. That’s super powerful. And thinking about what do I wanna be remembered for? And also the idea like, you know, I, I think of about, of course Ziglar was one of my, one of my, my dearest mentors, the idea that people watching Ziglar videos on YouTube every day. That’s awesome. I mean, people listen to Jim row tapes. Like, I mean, there’s these, you know, Charlie tremendous Jones, there’s Dale Carnegie. I mean, there are legends of this industry and space who are still massively impacting the world today because people are consuming their content. You know, and it’s, that’s a really, really ripe opportunity. And so don’t forget that, like, don’t forget that this isn’t about metrics and money and, and followers and, and credibility. And like, this is impact. And there are more tools than ever before in history for you to, to make an impact on the world, right? Like you, you sit and go, oh, what do you wanna do with your, I wanna make an impact. I wanna help people.
RV (14:43):
All the tools are in your hand, right? You’re one button away, right? You got a hundred different apps you can use to do it. Impact people, change their life, make their life better. Do it like pour into people, share the thing that you have on your heart and share it. Because I, I know this, there’s a lot of people out there promoting a lot of trashy stuff and bad ne messages. And there’s a lot of meanness and negativity and harassment and horrible stuff going on and the good people of the world, the mission driven messengers, like we gotta step up and we gotta, we have to pump good out into the world to combat some of the bad we have that chance you have that chance. I have that chance, even if we don’t like it, the sooner we accept it and we understand it sooner, we can shape it and we can make an impact on people and be remembered for something pretty cool.
RV (15:46):
So thank you for the compliment of tuning in to all the stuff that we put out. That’s amazing. It’s the coolest thing ever. And you know, there’s a chance you and I haven’t met yet. And I just love you. I feel so grateful and honored that you allow us the opportunity to shape your business, your mind, your life, a little bit. What a privilege to compliment. We love doing it. We cherish it. I hope we get to continue doing it. I hope we get to meet in person and give you a hug, not just in the metaverse, but in real life. . So keep coming back, talk to you soon on the influential personal brand podcast.

Ep 248: Tips for Growing on TikTok with Tori Gordon

RV (00:07):
Hey brand builder, Rory Vaden here. Thank you so much for taking the time to check out this interview as always, it’s our honor to provide it to you for free. And while wanted to let you know there’s no big sales pitch or anything coming at the end. However, if you are someone who is looking to build and monetize your personal brand, we would love to talk to you and get to know you a little bit and hear about some of your dreams and visions and share with you a little bit about what we’re up to to see if we might be a fit. So if you’re interested in a free strategy call, call with someone from our team, we would love to hear from you. You can do that at brand builders, group.com/pod call brand builders, group.com/podcall. We hope to talk to you soon.
RV (00:54):
Oh man, I’m so excited. I cannot, I cannot wait for you to meet Tori Gordon. Tori is someone who has become just one of my favorite people that I met in the last couple years. We met her through brand builders. So she is, she’s a brand builder. She’s one of our clients, but she is extraordinary and she’s been doing huge things long before we ever got a chance to get to know her. In 2021, she actually has been one of tos, top 100 female creators. She has over 800,000 followers on TikTok. She has transitioned that into a fantastic coaching business. Speaking, she’s doing brand deals. There’s a number of things that she’s doing. And her content is really around helping people overcome their suffering and find perspective. And it’s just super inspiring. She is also a trauma informed breathwork facilitator.
RV (01:54):
She’s been featured in outlets like NBC and Fox news and CBSs and Yahoo business insider. And she hosts a podcast called the coachable podcast, which is in the top one and a half percent of all podcasts globally. And it’s fun to see that taking off for her and just so many different things that she’s working on. And obviously she’s an influencer. So she’s, she’s doing brand deals with big companies like can bud and better help, et cetera. And just inspiring a lot of people more than that. We just think she’s cool. And and she’s someone even like so many of our clients, even though she’s a client, it’s like somebody that we look up to and we learn from and just felt like you gotta meet Tori Gordon. And she’s got some awesome stuff to share with us. So anyways, Tori, welcome to the show.
TG (02:41):
Thank you so much for having me that was such a warm intro. And it’s just fun to be here and have this conversation with you. You’re somebody that I very much you and AJ are somebody people that I look up to admire and have learned so much from. So it’s, it’s fun to have this come full circle and get to chat while we record. So I’m excited for the conversation.
RV (03:03):
Yeah. Thank you, buddy. I mean we, we totally believe in you. You’re easy to believe in. I mean you have just built, you know, a, a such a phenomenal and loyal following which we would describe as quickly only because we’ve been around for 20 years. And you know, it’s taken you less time than that, but tell us the story a little bit. I, I mean, I wanna hear, I wanna hear about TikTok and how you’ve built that, but, but before that, tell us a little bit about your personal story. And you, you know, how you got started and how you figured out what, you know, I know that led to how you figured out what type of content you were gonna start producing.
TG (03:48):
Yeah. Yeah. It’s a great place to start. I think for me, I never would’ve anticipated that I would be having this type of conversation or be doing the work that do with clients or online ever if you’d asked me, you know, what, what would my future look like a couple years ago? You know, I’ve, I’ve been doing this full time for less than two and a half years. And before that I was in corporate sales, outside sales, and then I was leading a sales team of about a hundred people in five countries teaching and training them in sales training and onboarding and performance management, and was really kind of growing my, my career in that, that traditional way. And for me, I grew up in Alabama in Tuscaloosa. And so and I grew up in a family of educators and teachers, my mom and dad were both professors at the university level.
TG (04:47):
And so it was really always instilled in me the value of education and learning and being a student of life. And you know, I never really had a clear idea though, growing up of what I wanted to do. And so fell into sales. Like I fell into a lot of things early in my life, looking for other people to tell me who to be and what to do. I got my degree in social work at the time because a friend of mine said, Hey, it’s easy and it’s interesting. Come get this, you know, this degree, it’s an easy a and it was in college that my sister was diagnosed with acute myeloid leukemia. She’s 21 at the time. So I was for the first time experiencing a lot of upheaval in my life and just felt kind of lost at that season about who I was and what I wanted and felt like I needed to stay close to home to cuz of everything that was going on.
TG (05:43):
And over a couple of years, you know, I lost my sister, lost her battle with cancer. We lived through a massive F four tornado that came through our hometown in Tuscaloosa. And then my mom was diagnosed with stage four ovarian cancer and wow, those losses just kind of piled up on each other to the point where after my mom passed away, 10 days after my 27th birthday, I kind of looked at my life and I looked around this beautiful house that I owned at 26 and the money that I had had made and all of the things, all of the boxes that I had checked that I thought were gonna make me happy and I felt alone. I felt empty. And I didn’t know what if I were to have been the one to, to have died genuinely like would I have left behind?
TG (06:39):
Would anybody care? Like, did I make an impact? Did I, did I have a powerful influence on people in a positive way? And obviously my, my mother and sister did in so many ways, not just on my life, but so many other people. And it put, set me on this path of really trying to figure out what my legacy would be. What did I wanna be remembered for and how did I want to leave the world a better place than I found it. And so that required me to do a lot of personal healing and get to know myself in a whole new way and give myself permission to do things I’d never done before. And so my journey really started from a selfish place of, of really trying to, to figure out my life path and purpose and what I needed. And it, it began with starting a podcast just to talk about the things that I was learning personally in my journey and that evolved very quickly. I actually got a call from my corporate boss and her boss right after I launched my podcast back in 2019 saying the first thing they said was we saw that you launched a podcast and were disappointed.
RV (07:45):
Really.
TG (07:46):
Yeah. And they told me, you know, we, this looks like it takes a lot of time. How do we know you’re not, you know, doing this on the side, we want you to be fully committed to this company and nothing else. And it was very clear that they hadn’t listened to the show because they had no idea what I was talking about on it. And they made a lot of accusations. And so it was clear then I think my life started to open up this natural path of saying, if, if you really want to pursue this, you’re gonna have to have a deep commitment and current to do something new, but you need to learn how to trust yourself. And so after that conversation, I put in my two weeks notice and I started on this entrepreneurial journey that I’ve been doing the last two and a half years, but had no idea was one of those jump out of the plane and build the parachute on the way down kind of thing. Wow.
RV (08:37):
I mean, so I, I wanted to share that story for so many reasons cuz it’s just, it’s such a powerful story. And there’s, I think when people think of like, you know, oh, TikTok or they’re a talker, you know, it’s easy to go, oh, it’s somebody who, you know, just wants fame or just, just, you know, waste their life away in video. Or like we have all these really stupid preconceived notions of like what that means. And we, I think specifically for brand builders and our community of mission driven messengers, I mean obviously we of the things that we say all the time is you’re most powerfully positioned to serve the person you once were, your story is such a beautiful, one of going, you’re just using the tools of the day to help people walk through pain that you have already experienced. And I think it’s really important for people to catch that it’s like, it’s not vanity it’s, it’s not, it’s not even entertainment. It is. You’re, you’re just using a vehicle to reach a lot of people to, to try to help those who are going through something like what you’ve been through. I mean, to lose your mom and your, and have a, a tornado that magnitude all within a few years. I mean, that’s crazy. That’s, that’s crazy Tory.
TG (10:03):
Yeah, it was a lot. And I didn’t, you know, mention the three grandparents and the uncle and all the other people who passed in that time. So there was a lot that was going on. And, and to your point, I think a lot of people do we have these, these ideas in our head about what it means to be on social media. It’s funny. I was having a conversation in a discord channel the other day with a venture capitalist who was asking me about TikTok. And I was saying it would be an amazing opportunity for him to, to get global exposure and just to become kind of known as an expert in his space. Even if you’re not, you’re not selling, you know, your services on, on the platform, you’re just letting people know who you are. And it’s funny that no matter where people are in their journey, there’s all of these ideas that people have about, oh, people would think of me, what he said is people immediately think I’m phony.
TG (10:59):
People would think what he is really saying is people would judge me and I’m afraid of that. And the other piece is how many of us don’t think our, our ideal client is out there. And for me it was really, you know, before I was even thinking about selling to an audience or converting people that watch my content into clients or anything like that, it was just, I have a story and a message that I feel like can help somebody. And if I had had somebody, there were people in my life that I listened to that really encouraged me to, to do the work on myself that I needed at the time. And my, my goal was just to be a voice, you know, that would encourage people to to live a life that they were proud of and to, to stop avoiding things that they were, they were trying to run from.
TG (11:52):
And I think, yeah, practically, it’s just a, a smart strategic move because there’s millions upon millions upon millions of people that are on this platform. And the funny thing is when I got on TikTok, it wasn’t really strategic. It TikTok actually reached out to me and they said, Hey, it was in the middle of the pandemic. It was traditionally known as a young kid’s platform with that. A lot of kids were on dancing and doing trends like that. And they noticed a need in the market that there are so many people that are at home that can’t go anywhere and we wanna educate and inspire people through our platform. So can we bring content creators to create educat inspirational content across all these different industries? And I was one of ’em and then I just, for the first 30 to 40 videos was completely doing something I’d never done before, but it, there was this huge permission slip there because no one I knew was on TikTok at the time. So I just was doing something that was a little bit new and I a little bit fresh and ultimately resonated with people. Mm-Hmm
RV (12:59):
so, so let’s do talk about TikTok a a a, a little bit in terms of why do you think you grew so quickly? What can people learn from that? What do they need to know about it? I mean, obviously, yeah. I mean that, it started as a dance thing that there it’s, it’s still very dance driven. Mm-Hmm there. Music is still very musically driven in, in a lot of cases. And so one of the reasons that I love highlighting your story is you, you don’t do anything close to that. You, your, your videos are moving and profound and deep. Like they, they are, they are, I mean, you’re talking about deep issues to trauma and mental health and like these, these kinds of things. And so, you know, you, your, your profile is evidence of proof that it doesn’t have to be a certain type of content. Right. yet I know that you’ve also put a lot of thought and work into it and probably made a mistake here and there. So can you just like walk us through that a little bit?
TG (14:03):
Yeah. I think definitely early on, I was trying to figure out what my voice was gonna be on this platform, because the thing about TikTok, if you’re coming from Instagram or any other social media platform TikTok at the time, really required me to think differently about how I was gonna share my message. And what I knew was my sweet spot was, was really just talking authentically to the camera. And so I started doing that like on my daily walks during COVID, I would have no makeup on, and I would just like be telling, you know, sharing a, a snippet of, of my day or something that you know, had just listened to in a podcast or something that inspired me. And I think the thing about TikTok is it feels really relatable and raw and real, the it’s built in such a way that you can create content on the fly and really document your real life, as opposed to what we had been traditionally kind of conditioned into, which is perfect feeds and perfect photos.
TG (15:03):
And this highlight real. So people were really hungry for authenticity and, and something that genuine. And so regardless of, of the type of content, I think the thing that helped me was just pulling, allowing myself to like put down any mask I wore on any other platform and just show up as me. The thing that really, really does well with, with audiences on TikTok is feeling like they know the person that they’re watching that you’re part of their life, or you’re part of this journey that they’re going on. And, and just telling a story is of one way to really engage an audience and take them on, you know, that journey. But yeah, we talk about deep topics and, and the thing that I’ve realized is that trauma doesn’t discriminate. You know, everybody has experienced something hard in their life and they’re all seasons that, that we need support in and can relate to.
TG (16:07):
And that’s the kind of content that moves people. It’s either funny, it’s emotional in some way, whether it, it causes you to laugh or to cry or to, to feel something think about all the, the videos you’ve seen of dogs or, or the, you know, pet of the week. And it just like makes you wanna cry. But I just talk about, you know, personal stories. And I, that’s what I encourage other people to do is let people get to know you on a deeper level that they might not see on other platforms.
RV (16:39):
So I, I have that question for you. So clearly that has been your strategy on TikTok. That’s worked really, really well for you. The, you know, and, and if y’all, don’t already follow her, if you don’t know. So if you it’s coach, coach Tory, Gordon is her TikTok handle. You’ve got videos of you crying and on camera and stuff. So do you think that other, do you think that that approach doesn’t work on other platforms? You know, just kind of like the raw authenticity thing, do you think it just especially works on TikTok? Do you think that other platforms are migrating that way now, or they’re not did it, did it really just work cuz you were early to the platform mm-hmm like, do you know just like I guess subjectively what’s your sense of that?
TG (17:34):
Well, I’d say since Instagram has rolled out reels a lot of the, the things that you see do really well on TikTok are starting to do well on Instagram several months later. So I think there’s part, I don’t think it’s necessarily only on TikTok, but for those who’ve been on Instagram for a really long time, there has been a way that we’ve been conditioning used to seeing feeds and content there. So TikTok was for me, the first platform that kind of was this permission slip to be more vulnerable on social media. But I think that’s the way it’s trending in general, across platforms. People want realness. They want to see that they’re, we’re tired of that kind of fabricated airbrushed look all the time. And I think that showing up on Instagram different ways, whether it’s through video content or through other types of posts, but ultimately when, what I’ve experienced in trying to build a personal brand is people want to know you and TikTok makes it super easy to just post you can post a large quantity of content so that people can get to know you quickly as opposed to feeling like I can only post one post a day on Instagram.
TG (18:57):
Right? it it’s sort of like taking your Instagram stories and actually posting it. So it doesn’t go away after 24 hours. So those little snippets into your life that you might post on your, your story, people actually can go back and kind of track your history and see the things that you’ve done or the things that you’ve talked about. And, and there gets to be kind of this, this theme of what is this person’s content about? Is it, am I gonna go there and I’m gonna learn something, am I gonna go there gonna be entertained? Am I gonna go there? And I’m gonna be inspired. Am I gonna laugh? And people start to, to go to your profile cuz they’re looking for a certain type of content. And so the thing I love about TikTok is very quickly O the audience will tell you the, the kind of content that they wanna see more of. That’s just how the algorithm is built. There is so that anybody starting out, even if you have zero followers, you can get organic reach and the TikTok audience will tell you if they like it. And then you can do more create more of, of that kind of content, which is invaluable feedback to get
RV (20:14):
Mm-Hmm . And so the do you think that, like, in terms of the mechanics of the platform, the way the videos are edited, the, you know, like you’re talking a lot about the kind of content and sort of the overall feel mm-hmm in terms of the mechanics of what, you know, functions you need to be using, are there certain things that you would recommend for that? Or is it really just about posting consistently staying, you know, kind of like on a topic, let people see you and, and that, or is, is there also some technical things or strategic things that you go actually, like if you’re gonna do it, here’s some things about how you wanna do it. Mm-Hmm functionally speaking.
TG (21:03):
Yeah. Definitely record in the app. That’s make it native to the platform. It’s a something that they really, really like when it comes to the algorithm, they they’ve built the platform in such a way that it’s easy to record right there in the TikTok app, as opposed to recording you know, with your HD camera and then uploading it. And having this perfectly curated video. It’s, it’s almost better if it’s not a lot of my content has been terribly lit, you know, when I’m walking my dog in the middle of the night or sitting in my car before going to meet a girlfriend for dinner, and it’s just like, I just whipped out my phone and I press record record, and I just started talking. So I wouldn’t over it’s it doesn’t need to be overproduced. The other thing I’ll say practically is, is definitely use the, the text overlay feature because the TikTok algorithm picks up on the text.
TG (22:02):
That’s written through the app and those key words show up show the algorithm who to show that piece of content to. So that’s really helpful. So if you have keywords such as success or motivation or mental health or anxiety that that’s gonna dictate kind of who gets to see your piece of content first, and if they like it and they watch it for a significant amount of time, that population gonna grow getting people’s attention early is another thing. So just practically doing something that kind of hooks people in. And, and this is something that’s talked about on a lot of PR platforms, but especially on TikTok, if you’re just a user of the platform, you’re gonna start to notice the types of that really gets your attention. There’s something that happens in the first couple seconds that makes you intrigued. And that can even just be a shift of, of the camera, like the camera angle that you have or a sound that you make.
TG (23:05):
So using the, the video, like for feature within the app, using the text overlay and using keywords and now I think actually it’s becoming sort of SEO driven and keyword driven. So it’s actually, your videos will show up in Google if you search for certain keywords. So it’s similar to what YouTube has done. When you’re thinking about titles or, or kind of click baby word choices, that’s gonna help people to, to click on your your content. So that’s one thing you can be thinking about, but ultimately I say people really like to be taken on a journey. So if you’re thinking about the type of content, think about either something you can teach or steps to a process something like that even, and it can be around just anything and everything. Whether it’s, Hey here, 10, 10 best things to do on a date or the 10 things you don’t wanna do on a date that can be 10 pieces of content right there, and people will come back for more. Do
RV (24:16):
You, how long does it take you to make a TikTok video?
TG (24:20):
I, the be the shorter, the better traditionally so around, I would say five minutes if you’re editing and everything that I would tell people to do 15 seconds or less, less for a TikTok, if you’re just getting started. But there’s a three minute feature now and I sometimes use that and those have done extremely well, two but ultimately I don’t overproduce my content. I really I try to make it as raw as possible because that’s kind of my, my thing and how people know me, the more edited, the more transitions there are. It actually just doesn’t do as well with my audience. They, they know me for just sitting there and talking to the camera spilling my heart out and then you know, letting that be that be it, I don’t really overthink it when I, oh, it comes to producing the content itself.
RV (25:22):
How do you make money from this? Okay. So this, that, this is a question I think that people have, right? Like you know, you start doing this, you’re incorporating it into your rhythm, even if it only takes five minutes. And of course, when you’re first learning how to use the app, like, what are all the buttons do? It’s there’s, you know, learning curve. Sure. The it’s a lot of time, there’s some risk. I mean, you’re putting yourself out there. I mean, I think to the, to, to the fear of to, to the fear of you know, that VC, that person that you were talking about earlier being judged, I think you will be judged. I mean, you will have haters. Like you will have some people who, who show up, but like, so you, you do all of this. How does it turn into money? So talk to us about that.
TG (26:11):
There’s several ways. One is just creating content on the platform. Once you have reached, I believe it’s still 10,000 followers. You can join the creators fund, which will pay you based on the number of views that you get. And you just get paid simply for creating content that gets viewed. That’s one way you can also
RV (26:39):
That’s really cool by the way, cuz that no one else has none of the other platforms have that. I don’t think of just like mm-hmm we just pay you money based on views alone without an ad running on your video or something. Yep.
TG (26:52):
So that’s and that’s available for any and everybody. So that’s one super easy way. The second is if you have a thousand followers, you can start to use their go live feature. That’s one of the best ways to create a real community, having some kind of cadence and consistency around going live so that you’re really building relationships with people and on your lives, people can pay you so they can pay you through coins. They can tip you just on your videos, on your channel in general, there is an option to add tips. And so people will just, if they like your content, they’ll, it’s basically like being able to support an artist or something that you like, but you can support a creator through tips. So
RV (27:37):
It’s like a band, like a band playing at a bar or something and you just like drop the money into the tip chart.
TG (27:44):
Yep. And it will interesting surprise you the other day. I just actually added that feature and I never thought, you know, anybody would, would do it. And then I looked the other day, somebody had tipped me a hundred dollars and I was like, wow, that’s so amazing. So I really felt compelled to reach out to that person and start a relationship with that person. Just thank them for their generosity. But you’ll be surprised. You know, I think especially as content creators, we forget how much of an impact we really do make on people and how one piece of content can be the thing that inspires someone to quit a job or leave a relationship or start a business or ask for help or whatever it it is. And people feel indebted to you when, when you’ve been kind of that voice, that, that was guiding them in a time that they really needed it and they want to give back and they want to say, thank you in the ways that they can.
TG (28:39):
So whether that’s through lives or tips that’s one way that you can monetize it. Then as you grow, there are so many brands that want to collaborate with content creators on TikTok. It really is. Video is the next, the next thing that’s, that’s really being pushed on social media. We moved from, from photos to, to video and now into whatever the metaverse will be in the future . But right now TikTok is, is the best place for, for small businesses to really grow their audience and their business, but also bigger brands to, to connect and collaborate with, with content creators. So there’s lots of ways you can monetize as a person or as a small business. Just by promoting and talking about your product. If you are a small business, I’ve seen so many people just completely blow up to the point that they can’t fill orders because they started to share about the story behind their business, why they started it, you know, the, the struggles that they were facing, the process of, of creating something as unique as, you know, glass blown ornaments or, or metal work or just whatever your uniqueness is, you get to really show that off and people wanna support what, the types of content that they, they enjoy watching.
RV (30:11):
I love that. That’s, I mean, that’s simple, but that’s, that’s, that’s a lot of different things. I mean, you’ve got the creator fund, you have the tip function, you’ve brand deals, and then you have basically just driving your audience to buy your thing, which is kind of the world that we live in mm-hmm at brand builders group is going like build an audience, add value, develop trust, and then show ’em how you can go to the next level. Right. The to that point. So just real quick, how did you find brand builders group? Like how did you find us? Why did you reach out to us? Like tell us a little bit about that, about that journey?
TG (30:51):
Yeah, well, like, like I said there are people in our lives that kind of point the way and show us, I always look to people who are, are doing the thing I wanted be doing. And as many listeners of the show know like Lewis houses is probably one of those people for many of us who we’ve watched and admired and, and listened to. And I remember hearing you on Lewis’s show and seeing all the things that he has built. I, I wanted to work with somebody who could guide me in terms of all of these opportunities. I was kind of naturally getting anyway. I didn’t know where to focus my attention or my time or my energy. And it had felt like in, in a year and a half or two years of doing this, I had been piece it all together and trying to hire somebody for, you know, a website and hire a branding person and hire somebody to help me with ads or whatever it was.
TG (31:55):
And what I really needed was a mentor. What I really needed was somebody who could, who had done it before and then could provide me with the advice and the, the guidance and the, the network that I needed. And when I heard Lewis talk about it, obviously, I, I checked you guys out, got on a call and it was an immediate yes, for me. I didn’t know any other business model or company like brand builders existed before. And I really don’t think that there are many out there that do that, do it at the level that you guys do it. But it was one of those things. I was like, how quickly can I get involved and start to, to get in be part of this community, because I could see the, the value in it from the start. And it’s only allowed me to accelerate the growth that, that I’d already built up into that point and see a longer term vision for how is this gonna be sustainable over time?
RV (32:59):
Yeah. I love that cuz I think that’s one of the, you know, some people we work with are like brand new in their journey and it’s like, help me get clear on all this. Somebody like Lewis is obviously way far down the path and it’s more of like help me sort out my options. But I think with everybody, we’re always trying to play that long game and go like, how do you make this substantive? Not just viral or, you know, a flash, but like a true sustainable career. You know, when meeting people like you and hearing your story is just, it’s like you, you should be, I mean, there’s such a need for, for what you’re doing. And it’s been, I think, you know, aging, a heart and, and, and mine in our teams like has been the first couple years of brand builders group, I think have been a lot about the, the curriculum.
RV (33:48):
You know, we’re just trying to formalize, like you’re saying like how have we built what we’ve built and helped the people that we have and like turning it into a process that I think the next generation of brand builders is really about . And it, I love when I was chatting with you just before we started. And you’re like, I just saw Hillary and I just saw Anton and like I was trying to connect with you. I was like, I missed you when I was in Atlanta. But like I think that that is potentially, you know, gonna be a big, you know, really where the power is going, going forward. So I think it’s awesome that you’re humble enough to wanna be a part of that. And then to see you reaching out to people, Tori, and like building relationships with the other members has been, has been awesome.
TG (34:32):
Yeah. I mean, when I think about investing now, as opposed to when I was initially investing in coaches or, or mentors or programs early on on the motivation has definitely shifted a bit. Now, obviously I care about the curriculum, but I really care about the people that are in, in the community. Who am I networking with? Who, who can I learn from? Who can I support and how can I collaborate with them? That’s really so much value that you guys bring on top of everything else that you teach is just attracting really powerful purpose driven leaders together. And that when you get people like that together, there’s just synergy. And so many idea is that, that form and how can we do this? And and that’s really exciting for me because as a entrepreneur that has built an online business, it can feel super isolating. And like you’re the only one. And you only get to connect with people, you know, via the internet. And that’s great. And sometimes you, you wanna go deeper and that’s what we get to get to do and what I’ve, I’ve had the opportunity to do with other brand builders, which has been really amazing. I love
RV (35:51):
That. Yeah, that’s that, that fill just fills me up and you know, I’ve, I’ve, I’ve gotten no doubt. Like, you know, if I could buy stock in somebody, I would buy stock in Tory Gordon, because it’s just like the trajectory of where you’re going and, and the people that you’re hanging out with inside our community. It’s like, you, you can, you quickly spot the ones who are willing to do the work and willing to spend the time and get to know each other, speaking of the future, just while I have you. I do wanna, I know we got way over time, but, but you mentioned the metaverse, this is something I’ve started paying attention to a little bit. You know, I was late to the game with Facebook. Definitely missed the boat on Instagram, missed the boat on TikTok. Podcasting was the one thing that I kind of caught the wave early, but then we ended up selling the podcast when we sold the company.
RV (36:39):
And so that disappeared, you know? And so mm-hmm, , we haven’t been in position to kind of catch a wave in a while. And one of the things I’m starting to look at is the metaverse and as much as I’m like, oh, I don’t know if I like this. I don’t, I don’t know if I understand it. I can’t help, but go. I feel like this might be something we need to pay attention to less. We missed the boat again. And so just mm-hmm because you’ve been riding that wave out there. Yeah. Like what do you have any thoughts on what’s ahead and what you think’s coming like a little bit about that?
TG (37:14):
Like you, I have my, my hesitations and my fears around what, what the future holds, but I am also, I have learned to follow where the young people go and I’m not I’m I know I’m still young, but the, the kids are kind of on that cusp of what’s coming and what’s new and it’s, they it’s to crypto and it’s the metaverse and it’s NFTs. And I actually heard an interview that you did with, I think Tom bile talking about NFTs on success of successes page on Instagram. And that kind of got my, my wheels turning. And so I started to do my research and we just invested in our first NFT. And metaverse project over the weekend. I’m really excited about because the truth is I, I do think that’s where we are headed. And like you said, it it’s about getting in early and really adopting the, the technology and just accepting that this is kind of where the future is headed.
TG (38:20):
That the sooner I can accept that and get on board with it, the sooner I can also help to shape it and what that’s gonna look like. And so if we’re gonna be, you know, meeting virtually in the future, then that means I can help to create a safe space for people to do that and to, to connect and engage in a way that is nourishing and is supportive. And that, that’s the things that really excite me is being part of something that’s being built so that I, I can have a hand in part of that conversation. And, and what, what does that look like in the future? And typically in my experience, the, the kids are the ones that are leading the charge on that. And so I’m gonna kind of keep my eye out for where they’re headed and what they’re, what they’re into and do my research. Like everybody else. We, none of us really know, but I’m, I’m learning along with everybody. Just like you
RV (39:21):
Love it. I love it. Well, Tori, that is that’s enlightening and, and just yeah, I mean, that’s how I feel. It’s like, I, I used just for so long, I’ve been, I was always the youngest, the young guy, the young kid, the youngest one in the room and, and, and I look back and go, wow, I’m not that guy anymore. And pretty soon I’m gonna start being the old guy and the oldest person in the room. And and so I just admire how you’re learning and growing and just like, even what you’re saying, looking to the, looking to the young people. And yeah. So thank you for, thank you for your trust. Thanks for the chance of, of an, the opportunity for letting us shape, you know, some of the direction of what you’re up to. We know it’s gonna be huge, huge, even huge than it is . And you know, where do you want people to go to connect with you if they wanna like follow you and say in touch with you and see what you’re up to? Yeah.
TG (40:14):
I’d love to connect with you guys. I’m on social Instagram, TikTok I’m coach Tory Gordon. You can also go to my website, Tory gordon.com. Find out all about me. And we’d love to give you guys access. We’ve been talking about a lot about success and how to get there, but one of the things I really teach a lot about is, is how to make that sustainable long term. And so I’ve got a free training if you guys are in should you can grab that on my site and we’ll, I’m sure we’ll put it in the show notes or something, so you can guys can get access, but to gordon.com is the best way to learn more.
RV (40:48):
I love it. Yeah, we will. We’ll link up. We’ll link up to all of that. We’ll be following you on the TikTok. And maybe looking out for you in the metaverse here at some point hopefully seeing you at a brain builders group event live, we, we got about half our events live in person next year, so that’s good. And we just, no matter what, we’re just know, we’re, we’re, we’re polling for you and praying for you and wish you the best. Thanks so much for sharing your story. Thanks
TG (41:13):
For having me, Rory

Ep 239: 400k TikTok Followers in 40 Days with Hilary Billings and Marshall Seese Jr. | Recap Episode

RV (00:01):
How in the heck, did she grow 400,000 followers in 40 days? That was the topic of the interview that we just finished with Hillary billings and, uh, her boyfriend Marshall talking about how they do, you know, a, their TikTok strategy. And, oh my gosh, what an amazing interview. These two, these two are freaking brilliant. Like they are so creative and, and intelligent and systematic, but artistic and just like insightful, but also intuitive. I mean, it is amazing. And that is a hundred percent true story. She grew 400,000 followers and 40 days on TikTok that’s that is, is gnarly. So if you didn’t listen to that, go back and listen to the interview. Uh, of course this is the recap edition here. I’m gonna be breaking down this, this interview with Hillary and Marshall and, uh, I’m learned a ton. I’m gonna boil it down to my top, my top three takeaways here for you, but oh, so powerful.
RV (01:10):
And, um, and really cool. So, so first of all, one of my biggest takeaways is at a macro level, there is a major, major shift that is taking place that you at least need to be aware of and mindful of. Um, and that is that entertainment, like the entertainment, uh, you know, like actors enter entertainers in Hollywood, like it used to be who can bring the talent, right. It was like, okay, you know, if, if you’re gonna even, even I think this is gonna apply to sports and it’s like, okay, if you’re gonna get a scholarship, you know, to come play at some college, you know, who can throw a football or who can, who can shoot a basketball or whatever. Um, and it was like, you know, if you’re gonna get on Broadway in New York, it’s like, who can sing? Who can dance, can act?
RV (02:04):
It’s all of these different things, right? It used to be who can bring the talent. But the major macro shift that’s happening right now is it’s not just who can bring the talent it’s, who can bring the audience, who can bring the audience. Right? The Logan, all of the world are getting these huge acting deals. This is what Hillary was talking about. Um, and that it’s it’s it’s because they bring their audience with them. They have this built in audience. And in a way, this is what, how endorsement deals have always worked. Like whoever the famous actor is, gets the big or act gets the big endorsement deal, because they know that so many millions of people know who that person is. And if that person says it’s good, then they’ll buy the thing or sign up for the thing or whatever. But, but it still that they had to become famous initially by getting some role, doing something, usually based on their talent.
RV (03:04):
Now it is based on their audience who has a huge audience. And it’s almost like, I mean, in a weird way, I think just the value of talent is changing because it’s almost like, well, what is your talent worth? It? It’s it’s going well. One of the, the measures of what that talent is worth in the marketplace is how many people pay attention to it. And because there’s sort of this equal playing field of us, all building our own audiences, you go, well, you know how many people are paying attention to it? How many people are following it and liking it and subscribe to it and engaging with it. That is a, is an indicator. It’s a market indicator of not just how talented someone is, but, but what is the appetite of the market for that talent right now in real time, you know, in, in compared to everything else that’s happening in the world.
RV (03:55):
And you go, man. So that, that, that is why the number of Allers you have it, it does matter. Like people say it doesn’t matter. It, it does matter. We’re just, you know, we, we often talk about, Hey, don’t, don’t, don’t put yourself esteem in that, like, you create what you create and you should be focused on, but, but you should be focused on growing your reach because it matters, right? Like you, your ability to monetize is gonna be directly related to your reach. That’s why we talk about the reputation formula. Don’t forget what the, the brand builders group reputation, formula results, times reach equals reputation, results, times reach. So results is like the talent, right? How good are you? But reach is a huge part of it. And that’s just a monster shift that’s happening in the market. This, by the way, is something I realized early on as a speaker.
RV (04:44):
Um, if you know anything about my story, right? Originally my dream was I wanna be a speaker that was like the path that I was on. I never thought I would end up doing what we’re doing now, but it was kind of like I realized early on that the best speakers in the world were the people who won the world championship of public speaking for Toastmasters and the hall of fame speakers, uh, for the national speakers association, they were the best speakers in the world. When it came to mechanics delivery, the art form, the craft, the using the, the stage, the stories, the structure, the, you know, the jokes, but they were not the highest paid speakers. Why? Because they didn’t and bring an audience with them. The highest paid speakers are former presidents, right? And they’re celebrities. And they’re, you know, a lot of times they’re, they’re whatever their, their icons of industry, because they’re more well known.
RV (05:35):
Well, why is a meeting planner willing to pay more for that person? Because the reputation of that person being associate with the event increases the value of the event, the perceived value of the event, it increases the credibility of the event. And because that person is a draw, if it is a public event or any type of event where people aren’t, you know, forced to be there like employees, but any type of event where you’re trying to get people to, to opt into coming or paying all or some of their way to come, people will pay to come see someone they’ve heard of. They will not pay as much to come see someone they’ve never heard of. They don’t, they don’t, you know, they need, they don’t know why cuz they don’t know who the person is yet. So used to be about talent, who can bring the talent.
RV (06:18):
Now it’s about who can bring the audience. I mean, it’s still about talent, but it’s about both. And so this is a big deal and I’m not saying I like this. In fact, I, I, I’m not sure. I, I’m not sure that I prefer this, but on the one hand, there is kind of a, a beautiful part of this, which is the equal playing field of so media to go, we’re all playing with the same algorithm. We all have the same opportunity. Like we can all build our own audience today. We all, you know, for the most part, have an equal opportunity there to do that. And it allows people with great talent to get discovered or, or not even to get discovered. It’s like they discover themselves because their, their audience lifts them up versus have having some, you know, executive have to choose, choose them out of a hat, so to speak.
RV (07:02):
So you gotta realize this, this is what’s happening. And there is a lot of economic value in the fact that you have your own audience, not just cuz you can monetize that audience, but it makes you more valuable to everybody else because everywhere you go, some portion of your audience goes with you. That’s a really, really big deal. Um, you gotta really understand it. And uh, anyways, I, I think in some ways I’m a little bit late to the game. Ironically have, have been late to that game over over the years. Um, so that was huge. Um, the second way I had was such a simple, simple technical tip, which, and this is just cuz I don’t use TikTok really to I am on, I am on TikTok and uh, we’ve been, we are, um, focused on, on, we’ve been focused on growing Instagram and growing my Instagram reels.
RV (07:56):
And so we will at some point start moving that over to TikTok one as we could do it consistently. Um, but we’re not really on TikTok cuz we’re not able to, we don’t have the bandwidth to like keep up with it yet, but we’ll be there. But um, anyways, the discover tab in TikTok will tell you the tags that, that the platform wants you to use right now. right. So here’s another switch you gotta flip. And, and uh, what they, what uh, Hillary and Marshall were saying, which was so smart was they were talking about how like Twitter will te tell you the trending hashtags and, and the, the paradigm shift or like the mindset shift that needs to happen here is you have to shift from being a consumer, to being a creator. You have to shift from thinking like a consumer to thinking like a creator, right?
RV (08:46):
When you, when you pro I assume you let me just speak for myself when I am thinking as a consumer and I look at the trending hashtags on Twitter, I almost always go, those are so weird. Like why are people paying attention to these stupid hashtags, right? That’s me approaching it as a consumer or maybe I go, oh, that’s really cool. I wanna see what that’s about. But if I flip the switch and, and approach this as a creator, I go, this is a, this is a roadmap. This is an instruction manual. Like this is, these are the keys to the kingdom right here. The platform is saying, this is what’s hot right now. This is, this is what everyone’s paying attention to give me fuel for this thing that has already taken off. Basically it’s like this train has already left the stage, jump on while you can.
RV (09:38):
And it’s, it’s, it’s the most clear direct roadmap. I mean, this is so simple, but so massive to just go, okay, if I’m on Twitter, let me look at the top training hashtags. Um, I’m sure there’s a way to do this on Facebook. I don’t know. We didn’t really talk about that. But on TikTok specifically was what we were talking about is it’s the discover tab. Uh, you can also do this in Instagram, on the, on the explore page, right? And you can run searches with like, what are these top performing hashtags? And then you go, this is approaching it as a creator rather than a consumer. As you say, what piece of content could I create? That would be on brand for me, but that would speak or, or plug in or tie in or draft off of this hashtag that’s such a simple shift, but it’s massive.
RV (10:26):
Right? Everyone, you know, we all go, man. I wish the algorithm would help me more. I wish I could go viral. And yet every single time, every single one of us logs into one of these platforms, it tells you what’s going viral. If you wanna go viral right now, create content on these topics. And yet, as a consumer, when I have my consumer hat on, I, I basically like, it goes, it flies right past me. But you know, these professional creators like Hillary and Marshall, I mean, these people are genius at the same time. It’s also kind of simple, right. And going, duh, like open your eyes, pay attention. It’s right there. Like they’re, they’re serving it up to you right on the silver platter. Like this is the content that’s hot right now. Create content for me on this. Oh, it’s so simple. Um, it’s so simple and, and it’s also helpful to go instead of having to create a thousand content ideas yourself, what if you just logged in and said, what’s trending right now.
RV (11:28):
What piece of content could I, could I create that would align with what is trending right now and then right that way. And I’m just going, man, I am an in honestly, I’m going like, how have I missed this? I don’t know. I don’t know. But I somehow, somehow I have, um, all right. The third takeaway from this interview again, like go listen to it, man. Y’all these interviews are killer man. Every single one of these interviews that we have like is so good. And I, I love, if you haven’t left us a review on iTunes, please go leave us a review. Like if you’ve been listening, you know, to at least a few episodes, um, reviews how it bus so much, it’s like the number one thing that you can do as a listener. I mean, short of requesting a call from our team, and maybe we can, maybe we can be become part of your team.
RV (12:22):
But like outside of that, leaving as a review is, is one of the most helpful things that you can do. And you know, if you are listening to these episodes, they’re, they’re just powerful, full, right? Like, I can’t believe the amount of, of free advice that all these guests are given away and stuff, and hopefully you get value outta these recaps. So anyways, the third thing was just the mindset, um, in how Hillary and Marshall approached this, right? Like, and I would put them in this kind of professional creator category, right? They’re they’re true creators. I wouldn’t even call ’em influencers. It’s not that that they’ve got like millions and millions of followers and people buy whatever they say. I would put them in the creator category. They, they are specifically in explicitly understanding how to manufacture virality in views. And so how they think is really important to go, how could I adopt more of this?
RV (13:17):
And, and this was one of the biggest takeaways is they simply said, if you wanna be a great content creator, you have to approach it with an experimental mindset, an experimental mindset. And, and this was one of the, one of the lines. I can’t remember if Hillary said this or Marshall, but you know, they create a lot of this stuff together. And, um, they, they’re definitely a team. And, and they said, don’t base the success off of the videos. Think base your success off of the systems, don’t base your success off of the, off of the videos, base your success off of the systems and, and going, you putting your self esteem and your pride and your focus into like, okay, I’m, I’m creating this production company and there’s this set of processes that we run. And there’s these, there’s these certain things that we monitor and we measure and we account for, and we tweak and we test and, and, uh, and that is what that, what sort of like the value is, it’s not, oh, we got lucky or we feel really good cuz this one video went viral. And did you hear what she said? Like about the video that she made about the parallel parking? She said that video didn’t perform on Facebook. So she had this, this video about parallel parking that she posted on Facebook that didn’t perform. And then it got 40 million views on TikTok. That’s insane. Like it went, it blew up on TikTok. How did it get 40 million views? Well, you know, there’s a couple lessons there. One is, it
Speaker 2 (14:51):
Shows the lesson of, of posting content on multiple platforms, right? Like the audience on each, platform’s a little bit different and you know, so the content that you think tanked over here might be useful over here. If you have the team, uh, who can help you do it. So be experimental in your mindset, in your approach and just keep going, just keep going. Just keep going, keep coming back here every single week on the influential personal brand podcast we love having ya. We’ll catch you next time. Bye. Bye.

Ep 245: How to Know if Writing a Book is for You with Tia Graham | Recap Episode

AJV (00:03):
All right. This is the debrief from my interview that we just had with Tia Graham, who is a brand builders group client. She’s a long time client. She’s been with us for over two years. And over, over the last two years, she’s been through the somewhat grueling process of writing and publishing and launching her book that comes out this, this month, January, 2022. So I wanna give you a couple of the quick highlights of some things that she said that I think are really important and really good. So this is your cliff notes version of this podcast interview with myself and Tia. Here’s the first thing when we were talking about social media, I loved what she said, because I hear it so many times right now it’s create content that’s unique for the platform that you’re putting it on.
AJV (00:50):
Right. And I think there’s, there’s a time and a place for duplicating content so you can maximize the use of every piece of content in a variety of different ways. And you can still do that. I just think addition to that, there’s a lot of power in going, I know the audience that I’m trying to reach on X platform and in her case she’s got a huge B2B audience. And so LinkedIn right. Is a huge platform for her. But actually going, it’s like, okay, what is the mindset of someone who is on LinkedIn? Right? So they’re in the work mindset, it’s career oriented, it’s business oriented and being really intentional about the type of person and the mindset that the person on this platform is in while you’re creating content for that platform is so good. It’s like, it’s so common sense, but it’s so good because we don’t do that all that often.
AJV (01:47):
It’s like, what would it mean for your social media following or engagements to actually go, no, I’m gonna curate content that is really unique for the people who spend time on this platform. So I know if they’re on this platform, this is what they’re looking for. So I’m gonna give it to ’em on this platform. I love that. I thought that was awesome. And I love to hear what she said about all the growth she she’s had on LinkedIn. And I could just say for me personally, in the last three months, I’ve made some huge shifts and how I produce my content actually producing. It was one. So back in the saddle for me after like a three year hiatus but it’s it’s being so super intentional about what platforms you’re creating for. And one of the things that I’ve been doing, and I, I learned this from several different interviews that were on this podcast.
AJV (02:35):
So yeah, I listen to our own podcast. It’s really good. I encourage you to go back and listen to some episodes too, is really telling your audience what platforms go to for what? So, like, for example, like if you want to learn about me as a person, like a human being, like you wanna learn about my awesome husband, Rory Vaden, you wanna learn about my awesome two little munchkins Liam and Jasper you wanna learn about what I like to do on the weekend or what I like to eat or where I like to go me as a believer. It’s like all these different things go to Instagram. It’s just about me. It’s like, it’s me as a human being. But if you wanna learn from me, you wanna learn about personal branding, entrepreneurship, leadership. You want my content, you want educational value go to LinkedIn, cause you’re not gonna get a ton of that on Instagram.
AJV (03:23):
And you’re not gonna get a ton of the personal side on LinkedIn because I’ve gotten really clear on how I build and create my content and for what platform and what people like. And I, I love Tia’s comments on that. And I think those are great takeaways for all of us of taking a deep hard look at how am I creating content for each platform. So that would be my first big takeaway. And I love that. I thought that was awesome. So that’ll be my first one. The second one that I think is so awesome is around the book. And I think this is a great reminder. So my second and third are both around writing book. So if you’re out there and you wanna write a book or you wanna write another book, right? Or maybe you’ve done a self-published book, and now you wanna do do a traditional published book or vice versa.
AJV (04:10):
It doesn’t matter. It applies all the same as one is be prepared to do the work. I think we live and time of, I want it and I want it right now. And if it takes longer than three months, then something isn’t working or if it doesn’t make me an immediate return on investment, this was a waste of my time and my money. And that’s just not true. You guys, weren’t privy to this conversation that I got to have with Tia after I stopped hitting record, I should have hit it again. But I thought this was like a great reminder of, you know, what it has been two years of learning and hiring experts and working with coaches and a lot of accountability of like, no Tia, don’t do this other thing, stay focused. This is what you’re doing. This is what you’re doing.
AJV (04:59):
Don’t, don’t get distracted by all the shiny things that we see happening out there, stay the path. And I think it’s really easy to just go and this and this and this when we don’t see the results that we want immediately. And one of the things that Tia said in our debrief discussion is she goes, I know I’m not gonna see an immediate return on all the investment I’ve made or over the last two years. But I know that the investment that I have made is going to keep going for years. So maybe I won’t recoup all of it in the first six months or even in the first 12 months, but I already see the amount of sales that are coming in and the consulting opportunities and the speaking opportunities that this is going to pay for itself and a whole bunch more.
AJV (05:43):
And I think we all have to have the perspective of that. Our investment is going to be worth so much more if you just stay at it, don’t give up and keep going. And don’t think because it didn’t hit the New York times and opening week that it’s not gonna be a huge raging success. That does not mean that it’s just keep going consistency over, you know, the flash is always better. So I just love that, just that re that reminder of like, it takes time, but if you put in the time and you do the work, it will come back and, you know, it’s like I can use our books as examples, you know, you’ve got take the stairs and procrastinate on purpose. It’s like we still get steady royalty checks for those every quarter, or I guess really twice a year now.
AJV (06:32):
But you know, officially in 2022, which seems so crazy, take the stairs launched 10 years ago, this year, it’s out for 10 years. And so when we think back about those original investments of time and money and resources of going, man, is it worth it? It’s like, man, we’re still getting good, healthy royalty checks 10 years later. And the amount of consulting and businesses and speaking engagements I’ve come from that is extraordinary. Now it did all happen in the first two months or three months, but it will continue to go. And that’s a beautiful thing about writing a book is it’s got a very long shelf life. So just be patient, that would be my takeaway is be patient. And then my third takeaway was I also connected to the book, but was something about the actual content of the book itself, which I just think is such a good title.
AJV (07:26):
And it’s so relevant and makes me wanna like go read it the whole thing tonight be a happy leader. And I love one of the things that she said in the interview about what is one thing that every single person should read that’s in this book and it’s about the importance of owning and sitting with your emotions. And I think that’s really important because so often it’s like, you know, we hear, we literally hear the phrases. Don’t be emotional, don’t get emotional. And Tia is saying, no, get emotional, be emotional, feel, accept, and deal with all of the emotions. That’s a part of what makes you happy. It’s like if it’s anger, figure out where it’s coming from if it’s sadness figure out where that’s coming from, whatever it is, it’s like, you’ve got to accept and actually interpret and sit with those emotions.
AJV (08:13):
That’s a part of being a human being. So pushing ’em down, isn’t gonna make you happy, but actually explore them and discovering them and figuring out where they come from makes us happy. And ultimately when we’re a happier human, we’re a happier leader. So I just, I love that around happiness, doesn’t come from having hardcore deadlines and lots of stress and overwhelm. Like that’s not happiness. Happiness comes from, there are things that bring excitement and we experience all of the emotions. And so it’s like, how do you become more happy? Right. Happy at work, happy at home, but how do we create more happiness, more joy, more fun, more excitement just more peace and what we do, because when we’re happier people, we will be happier leaders. And I think a lot of that has to do with falling in love with what you do. So how do you do that? Right. I don’t have the answers for you. Those are, those are in Tia’s book. be happy leader. So go to happy leader, book.com as a reminder to pick up that book such a great interview. So excited to have Tia on the show. That’s. Those are my three highlights from the interview with Tia Graham stay tuned, we’ll see you on the influential personal brand podcast.

Ep 244: How to Know if Writing a Book is for You with Tia Graham

AJV (00:02):
Y’all I am so excited to have our guest on the influential personal brand podcast today. You will, if you’re watching this on video, you’ll see her lovely face. If not, you’re about to hear from her. I am so excited because we have the opportunity to not only know miss Tia graham also get to work with her. She’s a client of ours at brand builders group. She has this amazing upcoming book. Again, if you’re watching, you’ll see me holding up a book, if not you’ll just hear me talk about it, but it’s called be a happy leader and who does not want to be that, but I think one of the reasons that I wanted to have a team on is this really cool divide and combination of how do you use your personal brand to grow your existing business while also extending the parts of your personal brand outside of your existing business, which I really love. And I also, I just love this whole concept of using happiness as a science to have more productive team members and leaders and humans as a whole. So Tia, I’m so excited about this. Welcome to the show.
TG (01:15):
Oh, thank you. I’m honored to be Here
AJV (01:16):
Oh, this is gonna be so great. So, okay. So we’re gonna keep this a little casual and as we go throughout the interview, I do want people to tell I want you to tell everyone a little bit about the book that’s coming out later this month. It’s very exciting. And then I want you to make sure you can tell people where they can get a copy of the book because it’s launching soon. Right. So, alright Tia. So you’re a guest on this show today and we don’t typically have a ton of our clients on the show for whatever reason, but I thought this would be a really great opportunity for someone who in your words would say that you’re maybe in more of the beginner mode building your personal brand, but also established in your business. And so I’m curious, what was it about you and what was it about it in general that says, yeah, I want to build my personal brand. So tell me how did that come about for you?
TG (02:12):
Sure. Yeah, so I was very intentional when I named my company and created my company, which is called arrive at happy. It’s not called Tia graham. And because I, my intention is I want it live on way past me and, you know, continue to grow and, and help people, you know, pass past my life is, is definitely, is definitely part of my intention. But I also is very cognizant that so much of arrive and happy right now is, is Tia graham. And I, I, you know, now I’m an author, but I speak, I do professional development with leaders, very active on social media platforms, et cetera. And the way, one of the main ways that I’ve built my business is through relationships, relationships with Tia Graham . And so, so, you know, when I, when I connected with brand builders and was learning a lot about sort of building your personal brand, I just became very aware that, you know, I wanted to focus on both it’s, it’s growing, arrive at happy, but it’s also this focus on Tia Graham, which supports arrive at happy.
AJV (03:17):
I love that, you know, and it’s something the, that we talk about all the time with our community and, and even on this podcast around everyone has a personal brand, IE, your reputation. It’s just some of it build it more proactively. So I’m curious. So how would you say, because you do have this really awesome combination of both B2C and B2B opportunities here, how would you say that you have seen building your personal brand actually help you grow, arrive at happy?
TG (03:49):
So I have, I would say the number one way is strange what I call strangers, right. I just said, I built my business through relationships and people that I’ve worked with in different companies over the past couple decades, but by focusing on building my personal brand, I’ve seen an increase in amazing, wonderful strangers reaching out to me, you know, people from different types of organizations, different locations that have found me because of my personal brand growth and the are interested in wanting to work with me, partner with me. And the, you know, whether it be because of videos that I’m creating or articles that I’m writing are all of these different things that I’m doing to to push out content that is, that is valuable to people. I think that’s the, the number one indicator that, that I measure. It’s not just people I know, it’s like, you know, as I said, loving strangers that then become clients and friends because of the focus on my personal brand.
AJV (04:53):
Ah, that’s so good. So I’m curious. So I think this is interesting, cuz we ask this all the time. So when you talk about your social, you’re putting out content, you’re putting out videos. What would you say, have you seen as when you get these loving strangers, which I love that. But what would you say, what types of content do you most often find that people are going, Hey, I saw this video and wanted to connect or this really resonated, like what type of content are you seeing? That’s really getting the most bang for the buck for you. Yeah.
TG (05:24):
It’s actually aligned with something that R said recently. I see the same. So it are it’s shorter videos, like I would say sort of in the one to three minutes, not edited, not even though I do have those, you know, edited videos, but the ones that just feel very natural, very native. And I’m speaking from the heart and truly answering questions that, and, and sharing content that I think will really help people. And when, when the people watching videos feel my energy and feel my emotions, those are the ones that get the most engagement comment, shares people reaching out to me re really thanking me and then wanting more.
AJV (06:13):
Oh, that’s so good. I know this has a whole thing that if you guys, if anyone listens to the show on the regular, like we literally have been diving into this with every single guest because we’re so fascinated, but yeah, we’ve seen the exact same thing in our company’s feed and our own feed. It’s like the more production value, the less engagement. And it’s like the more it’s like just you know, your phone out the, the woods or, you know, in the gym, it’s like, that always gets the most engagement for us right now. So that’s really interesting. You’re seeing the same another question about social media platform is what do you find like for you since you’ve kind of got this like unique combination of you do lots of different things that all fit in the personal branding world, right? You’ve got this book now, which you’re so excited about. You’re speaking and you have all these different things that you’re doing. So what would you say, what platform, when you think about LinkedIn, YouTube, Twitter, Facebook, Instagram, TikTok, all the things. What platforms are you using that work for you and with your more professional audience? Yes.
TG (07:21):
So for sure, number one by a long shot is LinkedIn. Although I ha I do focus and continue to focus on other platforms because not as of right now, really 90, 95% of my business and my revenue is B2B. I work with corporate some nonprofits, but really it’s it’s corporations. And so LinkedIn, whether it be for direct connections conversations doing LinkedIn lives, of course, and then, you know, pushing out relevant content. That one is, is definitely the one that, that I’ve seen the biggest ROI on. And even for example, for press like I’ve had journalists from, in, in north America and even like Australia, find me on LinkedIn and wanna interview me. So definitely number one, LinkedIn,
AJV (08:14):
I love that. So I have a question for you then about that. So was that something that you discovered organically or was that this intentional decision of I’m gonna analyze all the platforms and see which one’s getting the most engagement, or is it something that you just kind of fell into? How did you decide which platform that you were really gonna go all in on?
TG (08:34):
So it was really intentional. My background is leading sales and marketing teams in luxury hotels. And so I’ve actually been very active on LinkedIn, my whole career, just in leading sales teams previously to, to having my own company. And so already I was living in that, you know, B2B sort of corporate space. And when I started the company and was, and was growing arrive at happy, I put a lot of time and investment and intentionality towards that. So, so yeah, I think it was, is a continuation from my corporate life and as, but then also I was intentional in growing other brands. Like in Instagram, I put a lot of focus on over the last four years and, and successfully grown that, and that was, that was new. I wasn’t doing that in my corporate life before.
AJV (09:23):
Yeah. So you already had like a good established connection with your LinkedIn. And so it’s just really building that over the course of time and just transferring the content and the business. Yes,
TG (09:34):
Yes, absolutely.
AJV (09:35):
You know, we we had Jasmine star on the podcast a couple months ago. Yeah, let’s do that one. And she said something, but I probably have said like a hundred times since, so I’m gonna totally steal this, but I’ll give her credit. So I think it’s fine. But she said there’s really two types of content that you have to consider. When you’re thinking about posting social media, there’s a platform that you consume content on and then there’s the platform that you create content for. And I thought that was a really good distinction cuz very similar to you. It’s like my previous life was a B to B sales consulting, leadership consult. And so it’s like I had all these different connections and established on LinkedIn. But then when we started brand builders group, I kind of forgot about LinkedIn because in this kind of like personal branding world, it’s everyone is talking about, you know, YouTube and Instagram and TikTok and, and it’s, it was one of those interesting things where I kind went this amazing platform that I had built for 12 years of going all right now I need to expand.
AJV (10:45):
And it wasn’t only until here recently, really when I heard that interview from Jasmine and star, that I really started pulling back up my LinkedIn and realized I have a gold here, gold mine, gold mine. What have I been doing with myself for the last three years? So super refreshing to hear that. Cause I don’t feel like you hear as much conversation around LinkedIn when it comes to this world we live in, but I would totally attest to what you’re saying. It’s now that been really just since October, really back active in producing content for LinkedIn and curating for that, I’ve seen an incredible boost of, you know, anything from media to speaking requests, to just engagement. And so I’m curious because you do have such a B2B presence what would you to someone who really is building their personal brand, who has a really large B to B you know, kind of machine going mm-hmm, , what’s the best way that you have seen to use LinkedIn that you think is really working?
TG (11:52):
Well, great question. So I think posting, like we going back to what I said before about creating, creating native videos, but also being very cognizant that it’s not Instagram and it’s not Facebook, so it shouldn’t be exactly the same that it is more of a corporate business environment. So that, those regular videos that, and thinking that I’m speaking to people who are in a community that are thinking about work that are thinking about career and all of that. Right? So, so that’s one for sure, to be very intentional and authentic with the way that you communicate with people. So there are so many people that reach out in a very inauthentic copy and paste fake salesy. I mean, I just wanna use the word icky way that it’s complete turnoff and you just want like delete, I never wanna talk to this person. And when I think about LinkedIn and say, for example, there’s a CEO or there’s a VP of sales that I would love to be working with a company that I would love to be working with.
TG (12:55):
I really look at LinkedIn as how can I start a conversation with this person? And I don’t go at it, you know, I wanna sell, or I wanna tell them what arrive at happy does, or I want them to book me as a keynote speaker. No, it’s about, you know, doing some research, looking at what’s going on in their company and really starting conversations or that they post something commenting in a, in a really off way and having conversations with people and those conversations, ideally then turn into zoom meetings and the zoom meetings then. Okay. Yes, you’re moving along. So those are the, those are the two strategies that I’ve used consistently that have been very successful of just, you know, those, those native videos. But again, you’re speaking to professional audience and then really having, having real conversations with people.
AJV (13:41):
Mm that’s so good. I want everyone to make sure that you paid attention to this native video comment of make sure that you’re creating content for the platform that you plan to put it on. I think it’s so easy in this world of feeling overwhelmed with like, I’ll just make one video and I’ll put it everywhere and it’s like no create native content for the platform that you’re curating it for. That’s so good. That’s so good. All right. I’m gonna switch gears a little bit because I really wanna talk about, be a happy leader. And I wanna talk about this book. I want you to tell us what the book is about, but I also wanna know why in your journey of building your personal brand and your business, why did you think, or why did you want to write a book?
TG (14:26):
So I very early on realized there’s a, so many people in the world and I’m not gonna be able to get to all of them. And I wanna help as many people as I can with, with the, with the lessons and, and the learnings and insight that I, that I have. And through speaking and, you know, doing leadership retreats and everything, you could only hit so many people in a year. And so I have this vision of, you know, there’s, there’s a overworked tired executive in Sweden. There’s another person in Australia and books have that power, right books, whether it’s audio books, print, ebook, et cetera. So really it was, it was impact. And that’s essentially my word for 2020 is impact of how many people I could reach. So that was one big reason for writing a book. And also I am very cognizant that it adds credibility. It, you know, and, and I I’ve seen it, you know, with, with clients and, and they’re like, oh, great, we want your books. So and, and being a part of the national speakers association, I’m very active there. Of course, there’s a lot of talk about books. So those were the two main reasons on the reason why I wanted to, and I really hope to write a lot more.
AJV (15:38):
Hi, so it’s reach and credibility reach and credibility. And I think that’s really important. I, I love what you said, cuz I don’t hear a lot of people phrase it that way where it’s like, I can only reach so many people at once, but it, like with this, it’s like I could be reaching, you know, a person in LA and a person in Sweden and a person over here. And I think that’s so true and it’s, and I love too just the reminder that if you really wanna write a book, you better have a de hearted passion for the message because you’re still in the thick of it. It, and I want you to tell everyone about the dirty, hard behind the scenes work yeah. That it takes to write a book. So for the person out there who has never written a book, but fills that tug on their heart or that longing of, I want a message that lasts beyond me. I wanna create this legacy and wanna expand my reach and I wanna help as many people as I can. And of course I want more credibility and more money, but, and you better have those first reasons cuz this is not for the faint of heart. I would love for you to just go, all right, here’s the behind the scenes truth of what it’s gonna be like to write a book. Yes.
TG (16:51):
Yes. So for short, you don’t know, you know, until you’re in it and you’re like, oh my. So one piece of advice that I recommend to anyone that asks me writing a book is to hire a writing coach. So I actually had a coach who I invested in and of course also writing a book and launching a book it’s an investment time and money and your heart and soul. So that helped me in terms of researching and designing and then writing the manuscript. But I will say, I believe writing the manuscript and actually writing the book is the easy part, which for a lot of people that seems like a big undertaking and it is, but if, if you wanted to it right and, and really get it out to as many people as possible and, and make the mark and have the reach, of course there’s the marketing and the promotion piece that comes after it.
TG (17:44):
So as soon as I finish the manuscript and all the editing and I mean, it’s like work, it feels like never, ever ending. You know, you’re also, there’s the piece and some people do this before. And so do it after depending if you want traditional publisher self-publishing hybrid publisher, but there’s the proposal piece, which is the business plan for the book. And I actually found that, and I’ve written business plans for 20 years for major hotel companies. This was more work for me in terms of how to do, you know, all of that piece. And then in a di then there’s the execution. So looking at whether it’s social media list, building the PR the influencer marketing, in my case, doing bulk sales to companies the retail sales partnerships speaking, all of it. So yeah, under the hood is a very, very big detailed engine of, of all the pieces. And I’m two years in and I, I mean, it’s launching now and I’m very aware that it’s gonna continue, you know, for, it’s not like it, it does as an end. And so you AB going to your piece about the heart, I have a mission statement that when I was writing the book and through all the work that I continuously look at on it’s the why, and, and, and the why needs to be more than money to keep you going. It needs to be more than I wanna make a lot of money
AJV (19:12):
And I wanna make sure I don’t neglect the fact that you said it’s been two years, two years, y’all one, two, right? This idea of like, Hey, I’ve got this idea and I wanna have this book published in the next six months. Sure. It can happen. But this has been two years and I think would be worthwhile of going in and talking about the book proposal process. As you know, this is something that we talk a lot about at brand builders group. We have an entire curriculum built around bestseller launch plan, how to launch a bestselling book. And it was one of the biggest mistakes that we made. Right. And it was one of the hardest lessons that we had to learn of what makes a successful book proposal because it is, it’s a full business plan with sales and marketing and content for the book. So I’m curious how was doing the book proposal different from actually writing the book mm-hmm and what would you say what made one easier or harder than the other?
TG (20:12):
So I believe that for me, writing the manuscript, writing the actual book was easier because it is, it’s your planning, your research, your ideas, and most people are very intimate and close with the format of books and how books flow. Right? I’m an avid, I like devourer book, so it wasn’t foreign to me. Whereas the book proposal, this was the very first time that I had ever seen one before. Like I said, I’ve done, you know, hotel sales and marketing plans, but this book proposal is very, very different. This business plan is very different and there are very specific pieces of the proposal that you need to follow. It’s not like you could just, you know, get super creative and no, you need to have, like, what are the competing titles? You know, all of, all of these different sections. And you have to be very in with every sentence, every word you knowing that these are going to publishers, knowing that they receive the huge volume of how do you have yours stand out.
TG (21:16):
And it took me so much longer than I thought. I mean, I allocated okay these days, these weeks. No. I mean, I think it took me five times longer. And, and also I there were several people, several professional people that I were, was going to, and they were giving feedback saying, no, Tia scrap this, do it again, not good enough. . And that feedback of like, oh, do it again, you know, which I think, yeah, you guys had similar of like, you know, keep, keep wanting to do it. So and yeah, and, and I obviously, you, you continuously, you know, the, the next one will be better than, than that one. Yeah.
AJV (21:53):
I think that’s the gift of feedback. If you’re willing to receive it, it’s gonna make you better. It might be painful in the process, but it’s gonna make you so much better if you just take it and go, what can I do with this? How does this apply? Yeah, but it, it, I think we went back and forth with our book proposal for two years. so way ahead of the game from us. It’s one of the reasons that, you know, we started brain builders group is how do we expedite this process for others? And how do we make it simpler and more seamless? But yeah, you know, it’s, it’s all those nitty gritty things when, and I loved what you said too about the, why has gotta be greater than the money, because it’s gonna be painful and it’s gonna be expensive.
AJV (22:36):
And all the things that you don’t think it’s like, oh, I’m just gonna get this huge advance and we’ll take care of everything. It’s not how it works. Right. Not how it works. Yeah. all right. So now I want you to tell us, like, tell us about, be a happy leader. This is specifically for my own selfish knowledge. I wanna talk about this science of happiness and how do you apply that to what you do, and then how does that apply to the book? So give us a, give us some insight scoop of some of this amazing content you’ve been working on. Sure.
TG (23:07):
So be a happy leader is about every single day as a leader, choosing your own wellbeing, choosing your own happiness and using the science of happiness and neuroscience research to make choices, to really be the best version of yourself. And it’s also about really focusing on the happiness of your team of the organization and having a beautiful, rich life where you’re not working all of the time. You know, I say a happy leader also has time to sleep time with their family time to exercise. And so it’s in my eight step methodology that I’ve put together based on my leadership experience in the hotel industry. And then all of the happiness research I’ve been doing over the last five years and the science piece is really the research over the last few decades coming out of Harvard and Yale and Berkeley. And it’s the research that teaches us what makes humans thrive.
TG (24:08):
So how you can increase those great emotions like excitement and joy and pride and, and have more fulfillment and purpose in your life. And it’s also the research on when you’re going through challenges when you’re extremely stressed, when you’re really over when you are having, you know, whether it be, you know, personal relationships or, or professional relationships, just life’s challenges. It’s also about this resiliency toolbox. And I think the science of happiness is even more valuable when you’re going through the challenging times. And so I’ve put a lot of tactics and, and tips and research in there that people can use, they can apply right away. And it’s all research based on, on how to be a happier human.
AJV (24:55):
Yeah. I love that. And who does not need that? Yeah. Who does not need that? I know, especially right now, especially as a leader you know, like my gosh, there’s plenty of things to be stressed out about in the world, but we have the choice to choose to be happy. If there was one thing in this book that you think every single person should read, what would it be?
TG (25:20):
Oh, great question. One thing that every person should read is the, this section on emotional wellbeing, I think, and this is something I wish I learned when I was 16. And I learned about it when I was, you know, closer to 40 is having a really healthy relationship with all of your emotions and being very accepting of all of your emotions and being, being curious about them, seeing, seeing them as teachers, whether it’s your personal life or whether it’s work challenges that I think that is a very, a very crucial part to being a happy leader.
AJV (26:01):
Oh, I love that. All the emotions all the time. I always tell Roy Roy says, babe, don’t get mad and I’m like, I’m not mad. I’m passionate. Don’t mistake. My, what you think is anger for passion. It just comes across in an aggressive way. And it’s always, this is ongoing theme. He goes, why are you so angry? And I’m like, I’m not angry. I’m passionate. All the emotion, anger
TG (26:28):
Is a anger is a teacher. I really, you know, anger’s telling you something, whether it’s passion and anger or not. So keep, keep, keep
AJV (26:36):
Feeling it. I love that, but I think that’s so good for everyone. Building a personal brand, building a business, just being a human it’s. We all wanna be happy. Right. And we all search for happiness in the wrong places. And I think too, it’s like, we all, we try to shut out the emotions because they’re they’re time consuming or we’re told, comfortable them out uncomfortable. Yeah. It’s like, I don’t know what to do with all these. I love this. I think everyone should come out and get this book. So Tia, can you tell everyone where they should go to learn more about you and how to get a copy of be a happy leader? Aw, thank you.
TG (27:14):
You can learn more about [email protected] and for the book, happy leader, book.com. And thank you so much for, for having me and for all of brand builders support in building the brand and helping me, helping me spread
AJV (27:28):
The message. Oh my gosh. I hope every single person across the world from GU to New Zealand to Sweden gets hands on this. And it’s happy leader book. Yes.

TG (27:43):
Happy book

Ep 238: 400k TikTok Followers in 40 Days with Hilary Billings and Marshall Seese Jr.

RV (00:07):
Hey brand builder, Rory Vaden here. Thank you so much for taking the time to check out this interview as always, it’s our honor to provide it to you for free and wanted to let you know there’s no big sales pitch or anything coming at the end. However, if you are someone who is looking to build and monetize your personal brand, we would love to talk to you and get to know you a little bit and hear about some of your dreams and visions and share with you a little bit about what we’re up to to see if we might be a fit. So if you’re interested in a free strategy call with someone from our team, we would love to hear from you. You can do that at brand builders, group.com/pod call brand builders, group.com/podcast. We hope to talk to you soon.
RV (00:54):
I cannot wait to introduce you to our friends, Hillary and Marshall. So these two, they are a dynamic duo. They’re a couple, they are viral video creators. Here’s probably the only thing that you really need to know. They have amassed a total of 800 million views on their videos, 800, hundred million. And they do that across a lot of different platforms. They both have Facebook watch channels. Hillarys is called the Hillary show. Marshalls is called the Marshall show, but they work together and they, one of the things that happened here recently is that Hillary went from zero to 500,000 row to 500,000 followers on TikTok in 60 days, about 60 days. She now has over 870,000. She’s had 19 million likes there. And so we’re just gonna talk about that. they’re close friends of ours. They are also clients, the brand builders group, Hillary is also one of our strategists.
RV (02:06):
And so this was like, wait, what, what, what the, wait, what, so anyways, here to talk to us about that, Hillary and Marshall.
HB (02:15):
Woo. Hey Rory,
MS (02:16):
thanks for having us Rory excited to be on it.
RV (02:18):
You guys, I mean, you’re killing it. You are freaking killing it and I love you and I am so jealous and mad at you. so I need you to teach, teach me your ways. So let’s just, yeah, you worry, you got me. All right. So, so talk to me about TikTok, cuz like I don’t, I’m not getting it. Like why did you use the platform? How did you get started? How in the world did you get a half a million followers in two freaking months? I think I’ve got like 50 likes in two years. using this thing. So tell, tell me your ways.
HB (02:59):
It’s so funny, Rory, because I go back to attending like the revenue engine and the high traffic strategies events, where we talk a lot about the power of being first to market. Right. And we have a really unique situation right now in the world with platforms like TikTok, like clubhouse, where personal brands have the ability to actually create a foundation and grow upon that in ways that you just can’t do nowadays on YouTube or Facebook or even Instagram. And I was probably the most vocal person in as, as a strategist and as an attendee that didn’t wanna do TikTok. Mm I was tired and I was doing all this other content and building my brand in other ways. And it just seemed like, well, one more thing I gotta do that I didn’t wanna focus on. And I think that this really came down to a divine intervention of forcing me to take time away.
HB (03:50):
So what happened, you know, our, our primary platforms are on Facebook and the week that I decided to get on TikTok, the only reason I did that is because was a glitch on the Facebook platform. Mm. Which essentially demonetize my page because of something on Facebook’s backend. So we were not able to make any money on it for an undetermined amount of time, potentially. They didn’t know how long it would take to fix this issue. And we had just posted a video that was viral and I was sitting there and I was watching us lose millions and millions of views in revenue and it was making me batty. So I needed to do something to take my mind off of what was this mess that was happening over here and just decided, well, I guess now’s the time let’s make some TikTok videos. And I just started posting and repurposing content much like we do with the content diamond old videos that I liked that I thought would work for the audience based upon what I was seeing on TikTok. And it just took off from there. It was, it was crazy and unexpected. And we did 400,000 followers in 40 days and then half 1,000,0 60 days. And now we’re own pace to hit a million followers by next month.
RV (05:04):
Wow. And do you think, so what, what I hear you saying there is, it’s not so much, oh, we had this am. I mean, we had, we, we, we came up with this amazing content exclusively for TikTok you’re repurposing content that you had other places. When I hear you say that in the, especially the reference to clubhouse, you’re saying that there’s basically an optimal window that you can get inside these platforms and have this accelerated growth. I mean, is that true? Is that a big part of it or not? What, what
MS (05:38):
It’s part of it? I think there is definitely when a, when a platform first gets going, they’re trying to get creators excited. And the best way to do that is to get things, you know, going viral. You reach a point of saturation to where that doesn’t become as optimal anymore. And now you have to, you know, make the way for revenue streams like advertising TikTok. However, I will caveat saying is an interesting use case because they came out even recently in the past couple months and specifically said, we want, we are giving people content. They, we think they want to watch. It’s the only platform that defaults you to a feed based upon what they think you wanna see, not who you follow. You actually have to scroll to a different area to see the only the people that you follow. Mm. So they are trying to keep themselves more open to, you know, profiles exploding if it deems that that’s content that people want to see. So I would say the ability to grow a following on TikTok is, is good. It’s still very good right now and probably will be for a little while. Interesting.
HB (06:42):
And I would also add to that again, this goes back to one of the tenants that we talk about all the time in brand builders group, which we got ourselves into this predicament where, you know, we had put all of our eggs into a piece of rented real estate, right? Mm-Hmm we were betting on a rented real estate as to holding our revenue stream and with a glitch, everything went away for a week and with, through no fault of her own and you know, and the platform was working very hard to fix it, but that is also a piece of just remembering that you want to make sure that you are owning those relationships and how can we own those over time? So we’re not just driving people to a revenue stream that we don’t have control over long term. And that,
RV (07:22):
That glitch that you’re talking about was not the worldwide glitch where Facebook went down for four hours. This was another one that was only on the back end for people like you that were like creators that have monetized. Cause you have to, you have to have what like 10,000 followers on your watch page to be able to monetize it. Some like that.
MS (07:40):
Yeah. There’s a whole getting monetize on Facebook is a very difficult process that requires it’s. It’s not just objective there, there are a lot of subjective qualifications with it as well.
RV (07:49):
Gotcha. So what about, let’s talk about revenue on TikTok. So I I’m curious about, I mean, other than the broad awareness kind of thing, how do you actually make money on TikTok and, and, you know, so I, I guess I understand a couple components. I understand the idea of like, Hey, a lot of people are hearing about me the same way they, they, they might hear about anybody. And from that there’s some, some runoff in terms of like recognition that you can parlay into other things. And then I also understand brand deal. Like I have a large platform. And so somebody pays me some money to talk about their product or company or service to my audience. Is that, is that how you make revenue on TikTok or is there there’s, there’s something else
MS (08:41):
There’s also a creator fund. Yeah. That is very small right now that if you have over 10,000 followers, you can apply to became a, become a part of, and that will ebb and flow and grow as they figure out what their advertising model looks like. Yeah.
HB (08:55):
So if you’re running through like the basic paids acronym, right? So you’ve got products where you can be advocating doing brand deals, doing product placements within your videos, you could be doing ads and affiliates. So ads is essentially the creator fund, right? Because they’re putting a basic ad on the front that you see when you log in, it’s not on a specific piece of content that shift in the future. We don’t know where that’s going. We highly recommend that anybody that meets the criteria for video hours watched in the followings should apply because it’s just additional monthly revenue that’s coming in that you don’t have to worry about. And you can withdraw. I think it’s every 30 or 60 days. Then you have affiliates, right? So a lot of products give you an affiliate link. You can put that in your profile. You can say, Hey, I love this type of makeup.
HB (09:41):
Go to my link in my profile for my 20% off code. And then you get an affiliate check, right? For everyone of your followers that can go there. You can drive information to courses. I know we have some clients Ram builders that do that, that they’ll utilize the content that they’re doing on TikTok to push back to their websites, back to their courses, back to their one-on-one coaching. So their, their services, then you’ve got deals right for the D which could be, you’re endorsing a product you are saying, Hey, this is the best makeup I’ve ever had. And let me do a creative TikTok to show you you that. So there’s a lot of different ways over time that you can monetize that outside of just building a following. I will also say, and I think we’re gonna talk about this a little bit, but going into the future of, of how influencers, I, I really dislike that term, but how influencers are able to monetize, we’re seeing already that the big content creators, right?
HB (10:39):
Like the Logan Pauls of the world, the top talkers, they are getting acting deals. They are getting huge spokes model deals and they are able to take and monetize off of that platform because they have such large followings. But back when I was an on-camera host, it used to be, I’d submit my resume to, to a network or an agency or a company in the hopes that they would pick me based upon my talent. Well, now talent is table stakes and your content and your personal brand is table stakes. And now it’s a matter of what else can you bring to these opportunities to show that you can add a value and make something take off. And I think that long term we’re gonna see that out more and more into monetization strategies for content creators.
RV (11:22):
Yeah. I mean, I, I, I noticed that too, that it’s like, it’s not just about, who’s talented. It’s about who can bring an audience. And yeah, there’s a huge part of that. And now that we all have our opportunities to bring our audiences to things that has real value, and you’re seeing people at cast Y you know, the, the thing that AJ and I noticed recently was on the voice that Ariana Grande has like she has hundreds of millions of followers and she was the new coach. Meanwhile, Blake Shelton and Kelly, and John legend, who are in my eyes much more well known to majority of the generations have only four or five, like, you know, a few million followers. And I, I can’t help, but think that’s no a us not an accident that she got herself cast for that fourth coaching spot.
MS (12:18):
I mean, another great example is only murders in the building, which is our, our, our current, or I guess we just finished it TV obsession with Steve Martin and Martin short, I mean, two of my all time, favorite actor comedians. And, but the third party is Celina Gomez, the second largest following on all of Instagram. And there’s so many people, especially younger generations watching this show because of Selena who had no idea who Steve Martin and Martin short were. And so it’s, it’s, it’s a really great, and the chemistry is great. It’s a really beautiful example of what that can look like when done. Well, I
HB (12:53):
Think it also speaks to, and we talk about this a lot R and brand builders, whether it’s with a book, right? Whether you’re speaking career, whatever you’re trying to do, we want to show that you have a profitable business model, right. And if you’re able to bring a following to that book proposal, if you’re able to bring a following to as a, as a keynote speaker, you know, whether it’s through YouTube or whatever, that, that particular revenue stream is that you’re trying to build through your primary business model that is attractive to whomever you’re trying to work with. So this applies across a across industries, I believe.
RV (13:28):
Yeah, well it, so the, on the topic of building an audience, one of the things that I know has been a little bit of a pain point for y’all and, and, and for, and for a lot of people is the intellectual property discussion about TikTok. And you know, there, there are some strategies that people use to grow a following that kind of go in the face as you know, of some of this copyright stuff. And I think that’s one of the things creators were worried initially about TikTok was like, oh my gosh, like anyone can take my video and post it on TikTok and now belongs to them. So what are some of the, what are some of the things that you’ve learned there in that kind of like I P intellectual property, right. Sort of world, as it relates to TikTok specifically,
HB (14:19):
Do you wanna start with that one former? I,
RV (14:21):
Why don’t we take a former as a former lawyer Marshall, former IP attorney who like to officially comment
MS (14:29):
So copyright, and there’s a big misconception around this. A lot of people have with copyright, as soon as you publish a work you have copyright protection. Now you can also go a further step and register that with the copyright office, with the government, you don’t have to, to have protection. So once you publish something, say on YouTube or TikTok or Facebook, you know, you have a date and a timestamp that has been released to the general public. You have copyright protection in that now enforcing that is an entirely other bag. And, you know, some of the platforms, Facebook has a really great rights manager where they will track and look for similar videos and show them to you. So you can say, Hey, yes, this was approved or no, this was not approved. Not every platform is developed and sophisticated enough to have that. Interesting yet it will go there. It’s coming. Yeah. And so, you know, we are very active about takedowns and, and Hillary can probably speak to, to the takedown side of things, but that’s, that’s an important part. And also a large reason why we put our content on multiple different platforms to, to kind of, you know, put our stake in the ground and make sure there is no, I don’t have to show YouTube that we put on Instagram first. You know, if you’re putting it everywhere at the same time,
HB (15:41):
I think there’s a couple of misconceptions that we get push back on, which I would like to, to clarify for people right now to help them and, and to help us too. One just because things out in the public does not mean that it’s in public domain.
MS (15:54):
Yeah. That is not what public domain means.
HB (15:56):
And that is something that we get pushed back on a lot is what do you mean? I found this on TikTok it’s in the public domain. No, it was publicly shared. That does not mean that you get to put it out on your own platform. So, Marshall, what is the definition of being in public domain? Just so we can all get, yeah,
RV (16:10):
That’s a good question.
MS (16:12):
Copyrighted piece of work goes into the public domain, which is a legal term 100 years after the author’s death.
HB (16:23):
So we can all safely assume that anything that has been created for a video on YouTube, Facebook, Snapchat, Instagram radio. It’s not going
MS (16:30):
Public domain anytime soon. not in, in your lifetime. Most likely.
HB (16:34):
And then the second piece is
RV (16:36):
I think a lot of people misunderstand that I really, I mean, totally like that, that, that, so, so you’re welcome to quote the Bible freely, but yes, nothing on social media ever. So, so, but you have,
MS (16:50):
But that’s where the van go. Exhibit is so popular. You’ve seen van goes that is popping up everywhere because Vango works just went into the public domain. Oh,
RV (16:58):
Interesting. Yeah, we’re going, we’re going next week. There you go. We’re going to a Vango exhibit in Nashville next week.
MS (17:05):
That’s because we hit the a hundred year mark after his death. Yay. So, and you’re
HB (17:08):
Welcome. so, so with that, I think something else that a lot of new creators went, they come on, the scenes don’t do is they don’t read the community standards on the platforms in which they’re creating on. I think that’s
RV (17:20):
Pretty safe to say Hillary, I don’t see anybody reading the community guidelines. Like, let me scroll down 73 pages here and figure out what all this Gar says pretty safe. Absolutely.
HB (17:33):
That’s and that’s a, okay. But with that, there is a very, a very specific community standard on every single platform. Mm-Hmm this, this applies to every platform. So whether it’s it’s TikTok, whether it’s Snapchat, you are not allowed to post somebody else’s content without their explicit permission. I will say it again, because I know a lot of influencer gurus out there tend to push this idea of just jacking a viral video, downloading it. And re-uploading it to your own platform as a way to build your following. If you do that, you are in direct violation of community standard for any platform
MS (18:09):
And the law and
HB (18:10):
The law, throwing that out there and the law, which means that if you were to somehow make money off of that video, we can come after you for damages. So that’s like worst case scenario for you. Best case scenario for you is we get that video taken down. We can also, because platforms are now trying to prioritize and protect creators and work with their creators to protect their IP. We have taken down accounts with millions of followers because they really continually, again and again, posted videos of ours without our explicit written permission. So you need to license that content from another creator, if you’re going to do that. And that needs to come with written permission and possibly even payment of some sort, if that’s what they want. So it’s just safer to create your own everybody, cuz we, we have, and we will take down accounts for stealing our stuff.
RV (19:00):
Well, it’s not, I mean, I mean, I see that all the time, a lot of times it’s like puppy dog videos or military videos or like these really heartwarming videos. And you’re saying that, that I think it’s tricky. So a share button like hitting the share button is okay, but, but not downloading the video and then reposting it to your account. Like technically that’s,
MS (19:23):
Let’s it this way. If you’re utilizing the tools within the platform to share and or create with something, then they have built that into the terms and conditions that we as creators have signed and agreed to when putting our copyright content onto their platform. If you are doing something that requires a plugin or some sort of external third party website, or you’re having to rip something or download something, I can pretty much tell you right now, that will not be okay because
HB (19:51):
What’s happening is when you use the share button, when you’re using the retweet button, when you’re using duet features on TikTok, you are still giving, I haven’t heard of that one
RV (20:00):
Yet. Duet features on TikTok. I need you to explain that, but I kind of get the gist anyways, keep going.
HB (20:06):
So you’re, whenever you use a feature that’s built into a platform you’re still giving credit to the original creator. When you take something from somebody else’s page and re-upload it organically on your own, you are saying that that is your video and that you own that video. So you have the ability to post that video, which is untrue. And that is a violation of our IP. Does that make
RV (20:27):
Sense? I mean, everybody does this. I mean, everybody does. I mean, I like major, major are celebrities and huge accounts and, and
HB (20:36):
We don’t take downs on celebrity accounts
MS (20:38):
Too. I mean, we it’s, I’ve always said the video industry is just slightly lagging the music industry as a musician. I went through this in 2001, 2002, 2003 with Napster mm-hmm and look what happened to the industry. You know, it, it took having to find an entirely different business model to truly kind of get piloting out of the mainstream. And you know, there was nothing legal about it. That didn’t mean that everybody wasn’t doing it. It, so it’s, it’s really a matter of what types of digital rights protections can be put in place. I’m actually very excited about blockchain technology for this purpose, but that’s a whole other conversation and, and there’s, you know, video is gonna, is gonna have to figure it out as far as that type of you know,
RV (21:28):
But you guys had, you actually had if I remember, right, not major, always talker, but you guys had a video about parallel parking. Wasn’t there a parallel parking video that you posted on Facebook that went viral and then somebody else posted it on TikTok. Like how
HB (21:44):
Many didn’t even do well on Facebook, which was the very, a frustrating part for me. Oh, that’s interesting. And I, I had written it off as a bad video mm-hmm and somebody else took it and put it up on their TikTok. I didn’t post it to my TikTok cuz I thought that it was a bad video and we lost 40 million views. Yeah. And there was national press international press all tied to this account that didn’t own the video. We took down the account, he created a new account and we took down his account again and you know, many people were very upset with us. We had, I think 30,000 videos that, of this particular TikTok that were uploaded illegally that we went through systematically and pulled them down one at a time. Wow.
RV (22:29):
That’s crazy. So, so, so 30,000 people like used whatever plugin or did a whatever tool they used to rip the video and then, and then put it up. You have to go through through that, that that’s, what’s so hard about it, right. Is like who’s gonna sit there and do this for 30,000 videos. But, but the other concept that jumps out about that to me was how a video video that didn’t perform well on Facebook, the exact same video got 40 million, 40 million views. Like that’s interest. That’s a fascinating concept to me to go, what we think is going, oh, well, you know, I guess it wasn’t that good. It’s like how there’s more to the story here about the algorithms and how’s stuff gets picked up and you just don’t. I mean, what’s the explanation for that?
HB (23:14):
I think there’s a number of things. And, and what was interesting is even looking at the data on the back end of all of those stolen videos is that only a few of them had major views. Right. But I, I think part of it is, you know, depending upon the platform, right, because TikTok to face book to Instagram, to YouTube, they’re all serving different demographics. And and then depending upon your audience, right on your profile, who, who are you serving, what audience is watching your stuff. So maybe we post it and it doesn’t do well, but somebody else’s audience is a better fit for it. There there’s just so many variables that can go into something like this. And I do see often that videos that do well for us on TikTok are not the same videos that are doing well for us and other platforms and vice versa. And I think part of that is just age group and what they want to watch. So what I learned for this experience is not to judge the quality of a video just because it’s not taking off in one place. But to see how I can utilize it across multiple platforms and leverage that piece of content.
RV (24:18):
What if you have videos that all consistently underperform on all platforms should I be worried about that? Does that mean that I might have a crappy video? We should probably talk about how to make your videos
HB (24:30):
More consumable you know, and that’s something that I talked about. I, I did an article for entrepreneur on, you know, the, the 400,000 TikTok followers in 40 days. And that’s one of them is, is, you know, really consider how the platform wants you to create and distribute con intent. When we talk about the content diamond, I think a lot of people mistakenly believe that they’re just gonna take the same video, you know, cut it down to the time requirement for that platform, throw it up and it’s gonna do great. But the truth of the matter is you need to look at what are the tools that the platform’s giving you on TikTok. It’s giving you songs, it’s giving you the ability to send, do duets and, and utilize these trending sounds or these trending hashtags or these E even trending ways of compiling your videos, right? And you have all these different, fun things that, that you can do with your, your content. And I think it’s really important to look at that. You know, Instagram has primarily been square with TikTok it’s all vertical video. Youtube has primarily been more horizontal video. So being able to understand the way that the platform wants you to consume and wants you to to utilize content is gonna be a big player, I think moving forward especially as they’re all trying to differentiate themselves.
RV (25:43):
Yes. Yeah. Is there, so on that note, like in terms of a video on TikTok, like I think about a video that I maybe post on YouTube, I mean, other than kind of knowing like, Hey, maybe the audience skews younger, although I feel like that’s probably changing or destined to change here before too long people are jumping over. Is there anything I need to know about how, how I should edit my videos on TikTok? Or and then I, I would say the other thing is kind of like the, the features, like, what are, are there, are there certain key features? Like, you know, you mentioned a few of these duets and trending sounds and trending hashtags. What are those?
HB (26:29):
Do you want us to take this one to start? No, you can. So I think for starters, like a great thing for you to do is just go to the, for anybody is to go to their four you page, which is what your TikTok is going to send you to anyway, when, as your landing page, when you open up the app and just start scrolling and seeing what’s working. Right. And I think you’ll find when I first got Onik TikTok and I showed Marshall, his response was, oh, it’s human cartoons. , that’s
RV (26:59):
What this is nice.
HB (27:00):
Yep.
MS (27:01):
And so yeah, Sunday
HB (27:01):
Comics. Got it. Yeah. So, so our question became, how do we make even, you know, these, these difficult or deep co you know, topics, how do we make ’em cartoonish? How do we make ’em more over the top? You know, there’s, there’s a couple of clients with brand builders that have very serious topics that they’re dealing with, whether that’s death or divorce, or, you know, in these really traumatic events. And they’re able to take those topics and find ways to poke fun at them, or find ways to poke fun at themselves as moms. And just making it more of that lighthearted, I think also on TikTok, at least because the platform was built on under a minute, initially, you’re gonna have much quicker edits than you would have on another platform. I’m gonna
MS (27:41):
Pull a pandemic moment and go let our dog in because we all live in this world. Now I’ll be right
RV (27:46):
Back. Nice.
HB (27:48):
He says, I dunno if y’all can hear him, but he is just downstairs and making a ruckus. And we had a conversation before we started this of okay. Let’s just hope he makes it through without, without
RV (27:57):
Working at us. It’s all good. Hear it faintly. But talk, tell me about those features. Yeah. So the light, the
HB (28:04):
Them up for you right now. Yeah.
RV (28:05):
The quick cuts make sense. The lightheartedness, I mean, that, that makes sense.
HB (28:11):
So when we come to one of the other things that’s interesting about TikTok is that you have this discover tab, which is you have your home tab, and then you have a little discover tab. And what the discover tab will do for you, which I think is so fast in comparison to most other platforms, is it will tell you now Twitter does this too, as far as like here’s the trending hashtags, but what TikTok does for you as far as how we understand it as these are the, the hashtags that it wants you to create content around, because that’s what it’s pushing out right now. Oh, so you can go through and, and look at, okay, we got hashtag arts and crafts, hashtag relationships, hashtag productivity, and you can go and see what’s trending within those and make content that fits within those topics. So that’s a really interesting feature that talk’s actually encouraging you to utilize that
MS (29:02):
There’s also, and again, something pass is that people
RV (29:06):
You’re just saying, you click on the discover button on the bottom and all those hashtags that like, if you’re gonna use a hashtag or if you’re gonna create a video natively for the platform, it’s like, use one of those.
HB (29:19):
If you don’t know what to create, I would go to the discover tab and it’ll give you 30 to how I’m probably in unlimited now of hashtags to utilize that it’s currently trending and pushing content for
MS (29:32):
Tiktok also has some really great creator resources online that give again, nobody reads just like terms and conditions, community guidelines, but they tell you how to succeed on the platform. Like do this immediately make this, your first shot, do this, and then this, and then they’ll tell you how to create and construct a good video that will work well on their platform. It’s, you know, beautiful kind of PDF and other types of, you
RV (29:57):
Know, they’re saying on just on TikTok website, mm-hmm
HB (30:00):
yeah. Interesting. They, and that’s, I think the thing that a lot of people don’t understand when they first get onto a platform is that these platforms want you to be successful and they’re doing what they can to try to help you, especially when you first create a new account. You might notice that your first videos get more views than your subsequent videos and what the platform is trying to do, trying to get your account to push off. So we talk a lot about saving the best for first, when you’re not dealing with a, you know, a sales audience, same thing, what are the videos that you have? How strong can you come out the gate? How consistent can you come out the gate to let the platform help you and utilize that natural momentum? And I think that’s one of the things that really worked for us or worked for me when I started my TikTok page was we had really strong videos out the gate and TikTok was able to run with those and gave us that initial boost that we were then able to continue to build that momentum. How
RV (30:54):
Frequently were you publishing?
HB (30:57):
I think when we first started, I was doing a video a day. It was not that frequent.
MS (31:01):
It, it was, it was a a day. And then you reached a certain point, I think, two weeks in. And you started to do every other day mm-hmm and kind of slowly started to dial into what was a sustainable rhythm. Yeah.
HB (31:11):
Yeah. And I think what’s also interesting about TikTok is that maybe unlike other platforms, although I don’t know, I feel like it’s all changing with TikTok. I think there’s a, a understanding that if a video doesn’t perform right away, then that means that the videos are dead. But the truth of the matter is, is that it can take a few days to a few weeks for a TikTok to take off. And, and then when that happens, the ones around it that you’ve put out will get a boost. Right. And so I would encourage people, never to judge the performance of a TikTok based upon like on its face, how it’s doing, but just keep creating and just keep putting out consistently. And again, there’s a lot of things. Tiktok is also interesting because of its age demographic, how the platform is trying to protect younger viewers and certain requirements that it wants you to have with video quality lighting. In order for the algorithm, to be able to know that the content is safe for younger viewers, and this is all available on their website. And this is just one of those things that if you are serious about being a creator, spend an hour and go read through all these materials, and it’ll tell you how you need to set up the shot to make sure that the algorithm doesn’t accidentally deprioritize a video, because it can even see what’s going on in the shot, right. Something as simple as that can,
RV (32:31):
Can deter something fascinating. I mean, even as you guys talk, like you can tell, like you mentioned earlier, you don’t like the word influencer and it’s like, the word creator is a much better term. I mean, you’re reading these stuff, you’re familiar with all the policies. Like it, it also strikes me as it’s very professional. It’s a job. Like you’re tracking things, you’re doing it consistently. Like this is not a, oh, I just like make some funny videos, like in my spare time and throw ’em up there. Like you’re, you’re working, you’re working at this. And I think it’s important for people to see that just like working at anything. And and, and right when you start anything, you have to work hard and fast and consistently, and there’s this like some natural velocity that you gotta create early on. I do have one more question in terms of advice for new Tuckers, but before we do that, where do you want people to go? If they wanna link up with you guys and get connected to, to, to you and maybe watch some of your viral videos?
HB (33:26):
I think the best place to go is probably just my website. Cuz you can find all the links there. Hillary billings.com, H I L a R Y B I L L I N gs.com. That’ll have all the links to everything and you can also get my free confidence load book as well. If you’re interested in that. And we we’ll take you on a journey from there.
RV (33:45):
I like it. I like it, but we’ll put links to that. So first if you have someone that’s new to TikTok, I mean, you mentioned like the ha the discovery trick is pretty cool. I actually was just noticed that for the first time, the other day, you mentioned duets, which I have never heard about. I’m gonna have to figure out that, but like what else, what else in terms of like practical advice or things that we should be doing, if we’re, if we’re new or if we like, okay, I need to get, I need to get serious about this.
HB (34:14):
I think for anybody that wants to be a content creator across any platform, or just in general, especially if you’re new, you and you’re starting off to this, it’s really important to take an experimental mentality. I think especially early on in my content creation, I held every piece of content, so precious and so close to me and was basing my success off the result of that video versus the system that I was putting into place to make the video. And we don’t have control over what something does, but when you take an experimental approach and say, okay, I’m gonna make 30 videos and I’m gonna throw ’em all up there and we’ll see what happens. And that’s exactly the approach that I took when I started TikTok was, well, I’m gonna post a video a day. Let’s try a different genre every day. Let’s try this one, let’s try that one and see what’s working.
HB (34:59):
And then at that point, you’ll have a data set to then work off of and say, oh, interesting. These ones worked for me. Let me do more of those. Let’s see what happens if I do more of those, oh, those aren’t working. What if I do this type of video in this genre, or try this trend or try this TikTok dance all of that can come into play, but it’s, I think that the art of mastery and we were talking about this, I think it was last month, come without holding that content so close to you. You have to be able to let it go and move on and let it go and move on in order to continue to become better.
RV (35:31):
Ah, I love it. I love it guys. Well, thank you so much for this. I mean, I learned a ton here. It’s just crazy how the world is changing and looking at this. And I mean, TikTok is powerful. It it’s honestly like it’s really good at at least mine is it’s serving up things that I’m actually interested in and funny and inspiring. And like, it, it I’ll tell you it’s a whole lot better than TV. It does a better if a job than TV does at like putting stuff in front of me that I wanna see. So keep going. I mean, this is cool. I wanna make sure we’ve got good people out there leading the world of TikTok creators and you guys are awesome. We appreciate your wisdom. We’re, we’re always cheering for you. And you know, we’ll be, we’ll be following your journey. We love you guys. Thanks Rory.