Ep 523: 3 Ways to Get Mainstream Publicity | Ryan Serhant Episode Recap
RV (00:06):
Welcome to the Influential Personal Brand podcast. This is the place where we help mission-driven messengers, just like you learn how to build and monetize your personal brand. My name is Rory Vaden, and I’m the co-founder of Brand Builders Group, a hall of fame speaker, and New York Times bestselling author. And this show is to help experts learn how to become more wealthy and well-known. I know you’re gonna love it. Thanks for being here. Let’s get started. Let’s talk about how to get attention for your book launch or your product launch, or your company launch, or whatever it is, and specifically how to get traditional media attention and how to get other people to feature you or your work. And this is sort of timely, right? Because right now I am launching we are officially launching a brand new podcast series that’s a total side project, but I have created a podcast called Eternal Life.
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Seven Questions Every Intelligent Skeptic Should Ask About Jesus of Nazareth. And in this case, that’s a total side project. It’s just looking at the logical historical, archeological, practical, rational evidence for the story of Jesus of Nazareth, and how as a logical person, I’ve come to believe that. And so we have we, and it’s 15 episodes, and they’re free, which you, you can go look at it right on Apple or Spotify. Right now it’s, it’s now finally up. And that is something that I have created that is really for my two boys that in case something were to happen to me, if I, I didn’t, I was not around to explain to him how daddy has become to believe in the historical accuracy of the story of Jesus of Nazareth, right? So let’s say I wanted to launch that. Now I’m not actually launching it.
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My, like, I’m not doing a traditional launch. There’s no book attached to it. There’s no revenue stream attached to it. It’s a total give back. But if I were trying to, I would go, okay, what are the things that I need to do to get attention for that podcast? And that’s what I want to talk about here. Okay? Not just, we can use that as an example, because it’s a real time thing going on in my life that I’m, you know, semi or quasi launching. So these, these principles will apply a hundred percent to you launching anything, whether it’s a book, a podcast, a company, a product, et cetera, a nonprofit, anything that you’re, when you’re trying to use traditional media to get the word out, okay? And number one is super simple. You have to connect your expertise to what is happening in the news cycle.
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Connect your expertise to what is happening in the news cycle. This is the first of these three major publicity secrets. So the news, the news, you know, remember that the metaphor of news, if you don’t know this, news, NEWS originally began as an acronym, not a metaphor, excuse me, as a, as an acronym. It stands for Notable Events, weather and Sports. That’s what news stands for. Notable events, weather and sports. So still to this day, that’s what the news covers. Notable events, weather and sports specifically. If you’re not a, if you’re not, you know, talking about the weather or you’re not talking about sports, then what you’re talking about is notable events, or that’s what the news is talking about every day, right? All the major news channels are talking about notable events. What is notable? Notable is notable. It’s remarkable. It’s worth remarking about.
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It’s unusual. It’s, it’s, it is unexpected. It’s different. It’s, what’s everyone’s talking about is captivating people’s attention. So the news, the news is not really interested in reporting accuracy. Unfortunately, the news makes money from attention, right? So they latch on every day, news channels, latch on to whatever the trending topics are in the world that have people’s attention, wars, diseases, economic collapses, you know celebrity stuff, like anything. That is the thing that people are talking about. They’re trying to ride the wave of attention. And so that’s what they’re doing, because the more that they do that, the more attention they hold, which means the more eyeballs they have, which means the more they can sell to their sponsors, and the, and the higher the packages, the higher the, the, the higher the impressions, the more money they can get from advertisers. And so they’re playing not a game of accuracy, right?
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The news is not playing a game of accuracy. They’re playing a game of attention. Once you know this and understand this, then you go, great. If I wanna be featured in the news, I have to think of it as a highway, right? Think of it as like all of the trending topics are the interstate, and here you are, right? And just, you know, using me as an example, go, oh, Rory’s got this new podcast about eternal life. I gotta go. How do I somehow connect? I have to, I have to create an on-ramp for connecting my expertise into the flow of information and attention. This sort of attention superhigh that everybody is talking about. That’s what you have to do. You have to connect your expertise to what is happening in the news cycle. If you can do that, then they’re gonna feature you. Like when we launched our trends and personal branding, national research study which by the way, you can go download [email protected] under free training, or under brand builders group.com in our free trainings.
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Those are, those are downloadable. Also AJ vaden.com, she has it on her website as well. You can download that free training. Well, the day that it came out, the day after it came out, I got a call from Good Morning America, and I was, because there was a, a notable event. There was Victoria Secrets. The company made this major announcement that they were, they were going away from supermodels as their, as their spokespeople. And they were, they had instead selected personal brands, like they were taking recognizable people. And there were, you know, people from different women from different walks of life, but it was a major strategic shift that the company announced. And they were saying, we’re, we’re banking on personal brands and we’re going away from the angels. You know, this, this women dressed in scantily clothing. So when we released a study, we, we happened to release a study right at that exact moment that was about how the trends in personal branding, national research study showed that people are more likely to trust individual faces than they are company names.
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And so it fit. And so they had me comment on, on that story on Good Morning America, right? That’s an example of connecting it into the news cycle. So if you want to get on television first of all, you’re gonna have to be prepared to pitch or someone’s gonna have to pitch for you. But you have to think about, or, or the radio, right? Or, or anyone who’s, who has a big blogging platform, who’s blogging about current events, or even videos that go viral are often connected. I mean, they’re trending topics, right? So they’re often things connected to things that are happening in this. You know, the nation’s conscience, Tom, Tom Hanks used to say, if you wanna make a hit, you have to enter into the nation’s conscience. So you have to ask yourself, what is everyone talking about? And then you kind of ride that wave by just figuring out what is the connection point that on-ramp is what your pitch is to producers.
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Producers are looking for interesting and new ways to cover the stories that everyone else is talking about. So if you can connect your expertise to what’s happening in the news cycle, they’re much more likely to say yes, right? They’re, the news is not that we released a new national research study. The news is not that you have a book coming out. The news is not that I’ve launched a new podcast, that’s news to me, that’s a notable event to me, but to the rest of the nation, that’s not news. And books come out, you know, hundreds of books come out every single week. That’s not a notable event in the grand scheme of things. The notable event is whatever people are talking about. And all you have to do to figure that out is turn on the news and watch it for 30, 30 seconds.
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You’ll see there’s, there’s typically only a few stories that are dominating the headlines. Or pick up a newspaper scan, you know, scan the web, the, the major news outlets and see what the major headlines are. You just gotta pitch the, the producers of those networks, those channels, those outlets to say, Hey, I’m an expert on personal branding. I want to tie into this. You know, if, if, and, and if I wanted to get attention for, if I wanted to get mainstream media attention for my new podcast, I’d have to do the same thing. Now I have zero desire. That’s not a part of my strategy nor my plan to deal with that. And part of that’s because I didn’t write a book on it. And, you know, I, that’s not the goal, right? Is that it’s, it’s, it’s a resource I’ve created for people to genuinely go study in an objective way, the data and the evidence that supports the narrative of Jesus, of Nazareth as being a deity, right?
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So I’m not trying to sell anything. I don’t need a bunch of urgent national attention. I’m putting it out there in the world. I’m letting people know about it, but I’m not like, you know, all in on trying to like promote this thing. So that is publicity secret number one, connect your expertise to what is happening in the news cycle. Publicity secret number two, become the media. Become the media. And, and by the way, this is a recap of the, the the interview that I did with Paige Dungan, who is, is one of our, one of our implementation partners for pr. And we talked about, you know, if you’re looking for a PR person, go listen to the episode. I shared how you can get in touch with her. And she’s one of the people that we recommend for that service. And we have a, we have an affiliate relationship with her, and, and she’s great.
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I’ve known her for years, right? So we, there, we talked about, and this is true, is become the media build your own media platform. This is what we teach people how to do at Brand Builders Group. We teach you how to build your own audience. And you do that on social media, on blogging, podcasting, YouTube you know, whatever outlets you have. And you know, if you’re, if you’re a brand builder and you’re one of our members, you know that we teach something called the relationship engine. And there’s a technique as part of that called the content diamond. These are the strategies, these, these techniques that we teach that you know, what is a relationship engine? A relationship engine is a digital automated ecosystem that we build an infrastructure around whoever the messenger is that pumps their content out into the universe as fast as possible to automate trust and capture, you know, and, and engage in lead capture.
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So that is how you start to become the media. You’re producing content, you’re producing videos, you’re producing audio. If it’s podcasts, you’re producing short form videos. You’re producing the written article, whether it’s on LinkedIn, pulse or Medium or Blog. If you’re following our content diamond strategy, you’re doing all of those things. And most of all, you’re then converting those, you’re using that media to draw in attention and awareness. And then you’re using lead capture conversion to build your email list, your text message, opt-ins you know, direct message automation is a big place where we’re doing a lot right now. And so then you’re building this audience, and you are the media because you’ve built your own audience. The media is anyone who’s who, anyone who creates content for an audience on a regular basis. So there’s several things about this. First of all, when I launch a new podcast, I don’t have to beg anyone for favors.
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I can just go into my list and I can just write a, write a message and hit send. And boom, I can tell tens of thousands of people that I have a new podcast out. I can announce it on our own podcast, right? Which is kind of what I’m doing now. And I, and I mentioned in, in some other places to go, Hey, I’ve got a new podcast. If you wanna listen to it, go listen to it. Eternal life. Seven questions Every Intelligence Skeptic Should ask about Jesus of Nazareth. It’s my story as a skeptic going through the evidence and the history to go what ev you know, how can any of this be trusted and believed? So there’s two parts of be being the media. The first part is obviously that you’re building your own audience. And when you build your own audience, you can announce stuff to them.
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And that’s why publishers and literary agents and, and speakers bureaus and, and places like that, they wanna get ahold of creators who have access to their own audience because they can teach ’em how to monetize that in, in various ways. And that’s what we teach people how to do both, how to build their audience, and then how to monetize that audience, how to add value to them in exchange for money, right? So there is obviously that part of it that you’ve built your own audience. The other part though, is that when you become the media, you understand the pressures, the desires, the demands, the challenges, the opportunities of having to create content regularly, right? There’s some beautiful parts about that. ’cause You go, man, I get to inspire people. I get to, I get to talk about the things that I think are, are, are important to me and are important to my audience.
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And then there’s some challenging parts of that going like, oh my gosh, like, you know, it’s, it’s another week. I gotta produce more content. I gotta have another video. I gotta have more articles. I gotta have more insights. I, I, there’s, there’s this need, this engine, this, this engine that you have to constantly be fueling with new content. Well, when you understand that, it helps you relate to the rest of the media world in general, right? Like every day I get people sending books to my, you know, office and, and pitching me emails on, you know, sending me dms, trying to get on our podcast and all this sort of stuff, right? So I’m, I take the role of a producer and vet to go, does this person have anything worthwhile to say to you? To my audience, to our audience? Is it worth me putting them in front of you?
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Are they gonna add value to the conversation? If yes, then I say yes. If no, then I say no, but it’s not so much that they’re gonna pay me and I’m just gonna put ’em in front of you. That doesn’t do me any good. I have to create content that’s useful for you, that’s relevant to the audience that we are building. And once you do that, you go, oh, that’s exactly what the, the producer on the Today Show, or Good Morning America, or Oprah or Fox or CNN or whatever the outlet is, they have to do the same thing, right? So they need, they need you as much as you need them. That’s something you gotta understand about media. They need you as much as you need them. They need someone to help them produce content that is worthwhile to be consumed by their audience, but they also need to make sure that that content is relevant to be consumed by their audience.
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So they’re both desperate for you, and they also have to filter out the right person. So it’s not so much about who’s the smartest or who’s the most famous, it’s who has the most relevant bit of expertise for my specific audience at this specific moment in time in history. And that’s why someone could turn you down to be on national TV today and three months from now, everything can change in the news cycle, and you can make the same pitch and they would have you on. So when you become the media, you understand that, right? Like I’ve, I, I, I’ve watched a lot of our clients do the same thing, right? A lot of our, a lot of our clients are the biggest podcast hosts in the world, and they get on these kicks of certain things like you know, Tom, Tom, Tom and Lisa biu, so they’re clients of ours.
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And Tom Tom’s a good example of this Tom’s podcast. He kind of like goes and kicks where he, you know, suddenly he wants to talk to anyone who’s talking about like, health and longevity or some, you know, anyone who’s talking about like you know, like crypto or Bitcoin or like any of you know, the metaverse kind of stuff. And, and that’s just because he’s interested in that. And so in that particular moment, somebody who would’ve said no to as a guest six months ago, he might say yes to today. So you go, well, how do I know when to pitch him? Simple? Pay attention to what he’s, what, what he’s promoting. And, and then you have to, and then you have to check all the boxes, right? So you gotta pitch him the right message at the right time for his audience, what he’s interested on, and then you gotta have the credibility point that he’s interested in.
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So every different media outlet has different criteria for those. It’s not just about who’s the smartest, who’s the most famous, who went to the, you know, the most prestigious school. It’s a combination of all of those factors unique to their audience. So if they say no to you, don’t take it too personal. It just means you weren’t the right match, you weren’t the right fit for what they’re producing at this time. It doesn’t mean you should never pitch them again, but it does mean if you’re gonna pitch them again, you need to pitch a different angle to a different, a different, you know, a different hook to a different thing going on in the news cycle. And when you become the media, when you’re producing your own YouTube show, your own podcast, your own blog, your own Instagram channel, your own LinkedIn feed, and you start featuring other guests and, and filtering content.
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You understand better how the media operates and what, what they’re looking for, which makes you a better guest. You also know, like, what are the things that are credible, right? Like, someone sends me an email that’s 18 paragraphs about why they’re coming to the show. It’s like, I can’t, I’m not even gonna look at it, because the idea of reading 18 paragraphs is overwhelming. So it’s just a no, right? On the other hand, if someone that I know and I trust really well sends me and says, Hey Rory, you should meet this person. I think they’d be great for your podcast. Here’s three sentences on ’em and a link to their website, and I click on it. I go, oh, website looks awesome. They look credible. They got a book, they’re credible. You know, they, they’ve got some, you know, maybe some social media following whatever.
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They have these indicators that go, yeah, this person is legit great, let’s have ’em on. And it’s that simple. So the more you produce media, the more you produce content, the better you will be at understanding how to get on other media outlets. So that’s publicity, publicity secret number two. And then publicity secret number three. And this is the biggest secret of all this. One’s the magic. This one is, this is the one that, that has built my career. This is the one that if you go, how did Brand Builders Group go from zero to eight figures in five years with no investors, no debt, no bank loans, no credit cards, like how did you guys do it? It would be this one. And it is something that I call the relationship switchboard. Well, that’s the technique. Lemme tell you the principle. Here’s the, here’s the principle, and like, write this down.
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Okay? Seriously, if you are driving, like pull over and write this down. If you’re running on the treadmill, stop for a second, you’re gonna wanna write this down. This is one of our flagship BBG Brand Builders Group mantras. This is one of the things if you became, if you were to become a member of ours and you were to become a paying client, which by the way, if you’re curious about that, if you go to free brand call.com slash podcast, free brand call.com/podcast, you can request a call with our team and learn more about what that would look like. Well, if you became one of our monthly paying members, you would hear us say this all the time. Ready? Write this down. Build relationships before you need them. Build relationships before you need them. Build relationships before you need them. Build relationships before you need them.
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What do I mean by that? I mean, invest in helping the people that you might one day need help from long before you ever need help from them. That’s what I mean. So how have we built this company so quickly? We’ve built it through affiliates. These affiliates who have who, huge audiences. How did we get to these people? Especially, you know, when we started Brand Builders Group in 2018, we did not expect to start the company. And when we sold our last company, we sold, we lost everything that went with it. All of our social media, our podcast, our email list, our whole team, we were sitting on zero, baby Zero starting over. This was only a few years ago for us, right? How did we get back to, to where we are so quickly? We built relationships with affiliates. We built re relationships with people who have large platforms.
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How did we do that? Well, we paid attention to who had something going on that they were launching, and when they had something going on that they were launching, we showed up and we offered to help for free. We said, Hey, I see that you’re launching a book, right? This is how I met Gretchen Rubin. This is, I always tell the Gretchen Rubin story because I love Gretchen, and she’s, you know, I guess I would call her a friend. Like we go back and forth a few times a year, but we’re not super close. But we’ve built a relationship. She’s been a big supporter of ours. She’s been on this podcast, she’s been on our summit. She lets us, you, you, you, you know advertise that, that she’s been a guest, things like that. And you know, how did I meet Gretchen?
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I said, oh, look, Gretchen has a book launch coming out, and when she has a book launch coming out, I say, Gretchen, I have some friends who have some very large podcasts. Would you be okay if I pitched you to see if they would have you on their show? Right? Not for money for free, right? I do PR for Free Brand Builders Group. We have a full-time person on our team that does free pr. We only do free PR member to member though. We, we, we offer it as a free service for people who are active members in our program to help them get booked on the shows of our other active members. We do that for free. You can’t buy it. It’s, it’s a, it’s just a, it’s just a value add that we do. It is also my number one prospecting mechanism and tool that I do to build new relationships.
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And I call it the relationship switchboard because I keep track of everyone I know who is the host of a media outlet, right? Most of them are podcasts, right? They have great podcasts. Some of them are, are huge bloggers, some of them are top talkers, some of them are are YouTubers, some of them are in national tv. But I just keep a list of everyone I know who has a large platform. And then I keep a list of everybody I know who’s like a VIP guest. And all I do, a huge part of my time is just connecting these people to one another. And so I just go, if somebody, if somebody I know is launching a new show, right? This is a good example right now. Dr. Josh Ax, who, you know, we’ve been sort of casual acquaintances over the year. We become really close in the last couple years.
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We become really close friends. Part of that is because he’s launching a new podcast and he’s wanting to meet a bunch of people. And I go, dude, I got you. Like, I can get you access to like 30 major VIP people who I think would be a great fit for your show. And I’ll do it for free. Why? Because it helps Dr. Ax, it helps my other friends, and it, it helps me. I get caught in the crossfire. Now, a lot of it is it work for me? Yeah, it’s a ton of work. Do I get paid for it? No, I do not get paid for it at all. $0 zero now. But here’s another mantra I wrote about and take the stairs. And this is another life philosophy that is true. You always get paid for how hard you work sometimes. Now, oftentimes later, always.
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Eventually, you always get paid for how hard you work sometimes. Now, oftentimes, later, always, eventually. That’s spending your time on what we would call in, in procrastinating on purpose. My second book on things that are significant. What are things that I can do now that create more time or money tomorrow? Well, connecting people is something I can spend time on today that multiplies my influence tomorrow because it builds my reputation with both people. And I have nothing to gain from either per se, like no specific ask nothing, no money. It may never come back to me from those specific people. I’m simply going, oh, you need guests for your show. Let me give you access to all of these VIP guests that I have that are friends of mine. Or if somebody is a guest and they have something they wanna promote and they suddenly launched like a new book, a new course, a new program, a new company, a new nonprofit, whatever.
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And I go, Hey, are you looking to get the word out about that thing? Let me introduce you to 30 friends I have who all have big platforms. Now, I know for you, when you hear this concept, you might go, oh, well that’s great, Rory, because your clients are, you know, all these famous people and Amy Porterfield and Ed Millets and Louis Howes and Eric Thomas’, and yes, but they didn’t. How did they become clients? They became clients from me doing this for them, right? This is how I build relationships with people. Save the best for first, give, give, give, give without expectation of receipt. I do this for people. I’ve done this for many people who I’ve never gotten anything from return. I’ve helped some people get booked on shows, podcasts, like dozens of shows. They won’t even have me on their own show.
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Am I bitter about it? Yes.
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You know, if I wanted to, I’m not gonna do this ’cause I don’t wanna do a huge podcast tour for it. At least not right now to say, Hey, will you have me on your show? And they go, of course man, because I’ve been talking to ’em every week for three years, helping them get on shows and helping people get on their shows. So that’s the relationship switchboard. It doesn’t have to be media. That’s how I use it. I use it a lot for media. I also use it for speaking, right? I take all of my past speaking clients and all my friends and, you know, clients who are speakers who are in up and comers or in, in or around my fee range. And I go, Hey, you should meet this person. You should meet this person. ’cause My clients need speakers, and my speakers need clients just like my hosts need guests and my guests need hosts, and I wanna get caught in the crossfire.
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So do I do it because something good will come out of it for me? Yes. But when I don’t know, I don’t keep, I don’t keep score. I, I don’t, I don’t let, it’s not about having people owe you one. It’s just about going, how can I add value to the community? How can I add value to the, the shows that I’ve been on? How can I add value to the guests who’ve been on this show? And how can I add value to the clients who’ve had me book on their stage, have me come speak on their stages, and how can I add value to my friends who are really good speakers, who I really believe in to help them get on stages? This is the answer. And I get caught in the crossfire. I’m constantly in this interchange between awesome people. And what happens is that tends to cycle up. You tend to get around better and better people and bigger and bigger and more and more influential people, more and more people of notoriety. And it’s, it’s an upward snowball, just like everything we do with the relationship engine and building your own media platform. It’s about automating trust. It’s about saving the best for first. It’s about building relationships before you need them. It’s about give, give, give, add value. And it’s trusting that you can’t outgive God.
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You can’t, you can’t outgive God. You can’t outgive the universe. You can’t out give like, you know, Zig Ziglar said, help enough people get what they want and you will get what you are you want. And I have found it to be absolutely true. Now, I’m not always in a one-to-one relationship. There’s some people that I’ve helped a lot more than they’ve helped me, but then there’s other people who have helped me a lot more than I’ve helped them. But in total, I have received a massive amount of blessing far beyond the work that I have done to help others. But I’ve done a lot of work to help others. And so that blessing seems to get bigger and bigger and bigger. And even if not, you end up getting to play a role in shaping the world, right? And that’s awesome, right? I, I love, I love it when two of my friends or two of my clients get together and I go, yep, I connected them and they made magic.
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They made magic happen. And I go that, that interview would’ve never happened if it weren’t for me. And I, I can take quiet credit for it ’cause it’s true. And I can be so proud that all I did was connect these two amazing humans and they made a little piece of magic for the world. And that’s how we wanna do a brand builders group. We want to shape the voices that shape the world. That’s why we’re here at Brand Builders Group, right? We’re not trying to make a, you know, bazillion dollars. We don’t care about private jets. We don’t even care about being famous and selling lots of books and speaking on stages. I mean, those are good things. We’ve done a lot of those things. We wanna make an impact. We want to shape the voices that are going to shape the future of the world.
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That’s why we do this at Brand Builders Group and we wanna have a hand in it. And so that’s why we work with Mission-driven messengers. And that’s also why we turn clients away. There are some people where we go, yeah, sorry, we can’t help you ’cause we don’t believe in your message, right? No offense, we just, we don’t, we don’t, we don’t believe that that message lines up with what we think makes the world a better place. And so we’re not gonna do it. But if you are a mission-driven messenger, and you do genuinely care about making the world a better place, you should probably think about joining our community because we have big things happening, big things happening. On that note, I, it would be remiss if I didn’t give a shout out to two of our brand builders, group clients hit the New York Times Bestseller list.
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Just recently this month we have had 1, 2, 3, 4, 5, 6, 7, 8 clients this month. Eight clients who have become USA Today and or Wall Street Journal bestselling authors. And we have had two clients, Nicole Walters and Dr. Gabrielle Lyon, who have become New York Times bestselling authors. To this month, Dr. Gabrielle Lyon wrote this book Forever Strong. This was the number one selling book in the nation. She hit number three on the New York Times. But she was a came to one of my private brand mastery events only about six months ago. And followed our system to a t no hacks, no gimmicks, no tricks, just adding value, working her butt off following the system. And you know, her book absolutely crushed. It was the number one advice, how to book by unit sold. It was number three on the New York Times but the, the, the highest selling book in the nation last week.
RV (31:41):
So congratulations, Dr. Lyon. That’s the eighth time that a Brand Builders group has hit the New York Times in the last 12 months. So we’ve hit the USA today in the Wall Street Journal with eight different clients this month. And then we’ve had eight times that we’ve hit the New York Times in the last 12 months, two in this month alone with Nicole Walters and Dr. Gabrielle Lyon. And these are just people doing work, adding value. What are they doing? They’re, they’re, they’re, they’re building relationships before they need them. They are becoming the media. They’re building platforms, they’re creating content. They’re adding, they’re automating trust. And then when their moment comes, they connect their expertise to what is happening in the news cycle. That my friends are the three biggest secrets of publicity. And I hope that helps you if you are a Mission-driven Messenger, and I hope we get to work with you one day soon. Until then, keep coming back. We’ll catch you next time on the Influential Personal Brand Podcast.
Ep 521: How To Be Rich | Matt Fornito Episode Recap
AJV (00:02):
Do you wanna know how to be rich? Well, I’m gonna tell you a story that I recently heard, and here’s how the story goes. Regardless to what amount of truth is to this story I think it’s a great example of something that we all need to hear and learn if you truly want to be rich. Now, I say that with bunny ear quotations because rich is a really relative term. If you live in the United States, then statistically speaking, you are already richer than most human beings on planet Earth. And if you make more than $50,000 a year, then you make more than most people worldwide. So there’s a relative term there. But if you wanna learn how to be successful, right, which I think is a part of what rich means, then this story should mean something to you. And this is a story about Warren Buffet and a conversation that he had with his pilot.
AJV (00:55):
And his pilot asked him, he said, Warren, will you teach me how to be rich? Will you teach me how to be successful like you and I think anyone in that your surroundings would’ve said, yes, teach me too. How did you do what you have done? And he said, okay, here’s what you wanna do. Get out a piece of paper and write down the 50 things that you want to accomplish. So he got out a piece of paper and he wrote down, here are 50 things that I wanna do, I wanna accomplish, right? He said, okay, now cut that down to 25. So narrow it down to what are the 25 most important things on that list. So he did. And then Warren said, okay, now cut that list down to 10. And the pilot did. He said, okay, well, I’m gonna cross this out and cross this out and cross this out.
AJV (01:46):
So he went from 50 to 25 to 10, and then Warren came back and he goes, all right, now I want you to cut that list of 10 in half. Again, I want you to narrow it down to what are the five things that are most important on that list. And the pilot at this point says, whoa, we started with 50. Now you’re all the way down to five. Like, that’s hard. These are all important, these are all significant. And then Warren said, but you asked, how do you be successful? How do you be rich? And if you’ve got more than five things that you’re chasing after that you’re doing, that you’re spending your time on, then it’s too many, right? And I, I, this is something we say at Brand Builders Group a lot, that diluted focus gets diluted results. And I think this is a great story that exemplifies what we’re talking about.
AJV (02:40):
And it’s like, you only have so much attention, right? We only have so many minutes in an hour, so many hours in a day, so many days in a year, and so many years in our life. And if we make this, you know, I hear people talk about this all the time. Here’s my bucket list item of things, right? And it’s like, then we’re kind of just like checking off whatever comes our way without a lot of intentionality. But if we want to really be quote unquote rich or really be successful, then what we need to do is have extreme focus, extreme intentionality into what are the five things, or are the three things. I’m not saying it has to be five, but what are the few things that you could go after with all of your focus, all of your might, all of your intention, all of your attention, all of your passion, all of your time, because that’s where you have success.
AJV (03:31):
You have success in the areas in which you spend the most time. You have the most expertise in the areas in which you spend the most time. You have the best relationships in the areas where you spend the most time, right? And that’s how you become rich,
AJV (04:28):
And if you think about the way you’re going about your day this doesn’t not apply to that, right? I look at my calendar right now somewhat sheepishly. I’m going, I need to take my own advice here because on any given day I might be doing 10, 12, 15 different types of tasks. And let me tell you how I end those days. I end them completely exhausted, completely overwhelmed, not enough energy to go and give my kids and my husband the love time energy that they deserve. Why? Because I’ve expended too much in too many different areas, doing too many different things. Not a an ounce to breathe and ounce to go to the bathroom without being on a phone call, eating lunch while I’m multitasking lunch sometimes, like, what is lunch? Right? That’s my chew, that’s my choosing. No one did that to me.
AJV (05:16):
I did that to myself and I did it because I had a lack of priority. But when I have priorities and I enter and I put all of my energy into those, I have better days, I have more energy left over I, I am more fulfilled and I get more done because I was able to go deeper in the areas that got the best of me. And that is true for life too, right? And it’s like, there’s just so many things that we can do, so many relationships that we can invest in so many tasks that we can complete so many, so many opportunities that we can say yes to. There is a limit.
AJV (05:56):
And, and I say there’s a limit if you wanna do them well, right? So how do you be rich? You narrow down where you’re investing your time, energy, focus, learning, expertise and you pick a few that you can be exceptional at, and that’s how you become rich.
Ep 519: Our Entire Digital Marketing Strategy | Sean Cannell Episode Recap
RV (00:06):
Welcome to the Influential Personal Brand podcast. This is the place where we help mission-driven messengers, just like you learn how to build and monetize your personal brand. My name is Rory Vaden, and I’m the co-founder of Brand Builders Group, a hall of fame speaker, and New York Times bestselling author. And this show is to help experts learn how to become more wealthy and well known. I know you’re gonna love it. Thanks for being here. Let’s get started. Yeah. I can teach you my entire content marketing strategy in five minutes. So it starts really simple. My entire philosophy is teach everything you know for free in small bite-sized chunks and all random miscellaneous order. And the reason why you can do this, and people don’t believe this, and they’re scared about it, right as they go, well, Rory, why would I teach everything I know for free?
RV (01:01):
Then why would anybody pay me for something? Like if the point of my personal brand or the point of content is to get people to hire me and I just teach everything for free, then why would they do that? And the answer is because you gotta understand something is people don’t pay for information. They pay for organization and application. What they actually are hiring you to do is not to teach them the information, it’s to help them apply it to their life, to apply it to their business. So you can teach everything you know, for free. Like literally give it away. Now, we usually do it in random order because part of what people pay for is organization. That’s part of what helps them apply it to their life, is just going like, here’s everything, you know, in sequence. And that’s what they usually have to pay for.
RV (01:50):
But you can, that’s, that’s the whole strategy. Now, when you look at tactically, how does that roll out or functionally, how do you, how do you translate that into what we actually do every day? Well, when we make content, pretty much every piece of content, we just ask about the, the three Es. We call ’em the three s. And you just gotta decide which of these three E’s do you really focus on, or at least are you focusing on for like that specific piece of content. So the three E’s, super simple, entertainment, encouragement or education, entertainment, encouragement or education. So you go, is this content meant to entertain people to, you know, make them laugh, to make them, make them cry to, uh, you know, just entertain them and keep them occupied? That if you are funny or if you are very charismatic or dramatic, then maybe it is entertainment.
RV (02:48):
And maybe you’re good at that, right? And these are like all the viral videos, the pranks and the, and the sweet puppy dogs and the, you know, penguins playing with each other. Like whatever. It’s, it’s entertaining stuff. And that stuff tends to go viral, right? Or it’s really, really funny. So if you’ve got personality, then bring that into what you’re doing. For me, I tend to live in the other two E’s, which are encouragement and education. So what is encouragement? It’s, it’s exactly that. It’s, it’s, you turn on the camera, push record and encourage the people who are on the other side, right? Like, pretend, don’t, don’t think of it as like you’re looking at a camera, talking to a camera. Pretend. And think about it as if you’re talking to a person who’s on the other side of that camera and just talking to that person.
RV (03:36):
If they were discouraged, what do they need to hear, right? If they’re beat up emotionally, if they’re struggling in their mental health, if, if they’re, you know, wanting to quit, if they’re frustrated, if they’re upset, if they’re mad, if they’re sad, what would you tell them? Whatever you would say to that person, say it to the camera. And that is encouraging and that is some of the best content. And, and it’s that simple. And then the last one is probably the, the most straightforward and universally applicable to all of us, which is educate, you know, education. So teach me something. So what do you, what knowledge do you have that about something that you can teach people? Whatever that is, is what you should share. That’s why we, we say all the time, you’re most powerfully positioned to serve the person you once were. Why?
RV (04:30):
Because you know exactly what that person is going through on the other end. You know exactly what they need to learn, and you have learned it. That’s how you got to where you are. So reach back and talk to them, teach them, show them the way, share, share with them everything you know, and that’s a great content marketing strategy. So in terms of the philosophy, it’s simple. I teach everything I know for free, small bite-sized chunks. In all random order. In terms of the content marketing strategy, it’s one of the three E’s. Is this entertaining? Is it encouraging or is it educational? Probably some combination of the three. And then in terms of how we like functionally produce and distribute the content, that’s a process that we use called the content diamond, which is really simple. You start with one main asset, which is typically a video, usually five to 10 minutes.
RV (05:28):
And then we’re just gonna take that main asset and we’re gonna break it apart into a bunch of mini or micro assets. And the reason we call it a diamond is ’cause we think we’re gonna, we’re gonna create a bunch of assets that are like text and imagery, and then a bunch of assets that are video and audio. So when you create the text and imagery assets, what you do is you start with the video, you get it transcribed, and there’s all these tools you can use to, to do that. You get it transcribed, and then you have someone edit the transcription of your actual words and they turn it into a full length article. They’re then gonna post that full length article on like, you know, LinkedIn pulse, their blogging platform. You can post it on medium, you can post it anywhere their other full length articles appear.
RV (06:16):
You can have you or your editor just go through and highlight like two or three catch phrases, like two of your most powerful points. We call ’em pillar points. And just highlight those and turn them into image quotes. Or you can turn it into a carousel or you can, you know, put some animation behind it, some nature and a little music. And now you have a reel. Um, you can also post those images on Pinterest. And so now you’re, you have all these image assets that are coming from the text simultaneously while that’s happening, you take the video and you are going to edit it for YouTube, right? You, you put some B roll in there, you put some royalty free music underneath, have some onscreen texts, right? Like things flying in and popping up, um, a little bit of lower thirds to introduce yourself.
RV (07:02):
Maybe you have a, a little fancy sizzle reel. You drop that in there. And now you have this nice full length edited video for YouTube. Also jump cuts right in and outside, inside back. Um, just to split up the visual appeal. Now you’ve got that video on YouTube, strip that audio, that final edited audio, strip that audio off of that, and you’re gonna post that as a short form podcast. And now you’re a podcaster and didn’t even know it, right? So now you’re podcasting. And then take that, that nice, you know, full length YouTube video and cut it down into some 62nd clips. And that’s what you’re gonna put on. You’re gonna throw it on TikTok and reels and Instagram and YouTube shorts and um, wherever else. And so those are all your video and audio assets. And then you take all your text and imagery assets that we all created from this main video.
RV (07:56):
And now we have all these mini, mini assets or these micro assets. And then you just pull them together and you throw ’em up on your blog. And if you go to rory veda blog.com, you can see we do this every single week. So the one place, if you wanna get all things Rory Vaden, and you want to get it first and you want to get it for free, and you want to get it in all formats, the video, the audio, the, the carousel post, the short, the short, you know, reels, and then the full length article text so that you can scan. And if you wanna be able to ask me questions, you drop ’em right there in the comments. You drop all of that on your blog. And then we’re just using all the mini assets to, to redirect people back to that location to where we can communicate and have that conversation. But then my blog is the home, the home base of my personal brand where I can meet people and I’m just giving away content for free, for free, for free until they trust us enough to hire me. And that’s it. That’s the, that’s the whole strategy. That’s, that’s the whole big picture. That’s all you gotta do.
Ep 517: 6 Traits of a Great Salesperson | Dr. Cindy Episode Recap
AJV (00:02):
All right, we’re talking about sales today, and it’s not something that I talk about a ton. But today we’re gonna talk about it. And this is a little no saver. I love talking about sales. I love sales. I love learning about sales. I love doing sales. I love being a salesperson. I think this is just something that we should all embrace a little bit more in our daily lives in and outside of work. And so I just had Dr. Cindy, who’s a bestselling author and founder of Orange Leaf Consulting, and she was on the influential personal podcast. And I thought this would be a great opportunity to talk a little bit about some of the things that we had in that interview that I kind of just pulled out as some really important things that set apart this sales mindset from, from not.
AJV (00:53):
And I think one of the things that I would love for you guys to kind of pick up on is do you even consider yourself a salesperson? And I bet most people that I engage with say no. They say, I am, you know, insert any title. I’m an author, I’m a speaker, I’m an entrepreneur, I’m a coach, I’m a consultant. I’m a dentist. I’m an attorney. I’m a CPA. But even when you’re in sales most people don’t go, Hey, I’m a salesperson. I think that’s, that’s very, very rare that we would do that. And so I wanna talk about some of the things that I think make a great salesperson, even if you don’t identify with being in sales, because the truth is, you, you are, you are in sales, surprise. You are a salesperson. And that’s in and outside of work.
AJV (01:43):
And as a parent all day long, I’m negotiating, right? It’s just, who’s the better salesperson today? Me or them in my marriage, right? I’m selling all the time. Why this place? Why that thing? You know, why this restaurant? Like, there, there’s a sale always taking place as someone who recruits interviews and hires for our company. Like the entire interview process is just them selling me and me selling them products and services, podcasts listening to content, right? I think one of the things you have to realize is like, in order to have really great content, you can be a really great salesperson. You gotta sell. Why, why this is important. What problem is this solving? Why should I keep your attention with the 99 other things going on at this exact second? Like, that’s a sale. These are all micro sales. We are salespeople by nature, innately, right?
AJV (02:33):
It’s like that, that happens from a very, very young age of learning how to ask for what you want, the persistence in doing it, not giving up. And at some point, but that deteriorates over time. But we were innately equipped with this concept of selling, right? Which is, how do you get the things that you want, right? And, and I believe a lot of that is in service of other people. But, and often, right? It’s like as, as kids, it’s, it’s in service of yourself, right? It’s like, I’m gonna ask for this toy that I saw at Target 100 times, right? There is an immense level of persistence and determination in a five-year-old that finds the ninja turtle that they must have. Where does that disappear? Along the lines, when we get into business and adulthood, right? Something happened along the lines where we no longer do those things that we used to do.
AJV (03:26):
We’ve been taught not to we’ve gotten rejected too often. We’ve lost the passion, lost the persistence. The list goes on. And this isn’t a, a psychological, a psychological video today. But I do think there’s a few things that I wanna highlight that innately, regardless of what level of sales, if you are truly a sales professional or you’re just involved in communication, IE sales that are really important for you to kind of grasp. So these are in no particular order, but just a few things. Six to be exact. Six characteristics, six traits of something that I wonder if you would identify with on this path to acknowledging that you are in sales and that you are a salesperson on a daily basis. Number one is we all have to be ready for the opportunity. I think any great sale happens at the intersection of someone who has a need and someone who can solve that need, right?
AJV (04:26):
It’s the person who has a, a need or a want and intersecting with the person who can actually give them that want or fulfill that need. So step one is we have to be ready for the opportunity. What does that mean? That means we have to be aware. That means we have to be listening, engaging, communicating, participating, right? It’s some of the best relationships that I have ever developed happened on. And these are business relationships on the bleachers of a softball field, listening to someone behind me talk about some of the struggles of their sales team. I happened to be reading a book. I turned around and just said, Hey, I, I didn’t mean to be eavesdropping, but I was reading this book. And just by being aware, he was like, oh, yeah, I’ve actually read that book. What do you think? Started a conversation.
AJV (05:20):
And I said, well, I’m actually a, a sales consultant. I heard you talking. And, and we just struck up a conversation that ended up being a multi six figure client of mine in former life, and a multi-year long contract. Not to mention just a really great friend. Some of the other best relationships I’ve developed happened at different cookouts or social events or, or sporting events or in some regards restaurants. Like literally just being aware and ready for the opportunity. That is first and foremost, which means you have to know what is the problem or the need that
AJV (05:57):
You solve, right? That that’s step one. And when you hear other people have it, it gives you the opportunity to engage. But you gotta be ready, right? You gotta be aware of the opportunity and you’ve gotta be ready to engage. Number two, we have got to have the courage to ask, right? So you’ve gotta be ready and you gotta have courage. You have to have the courage to engage. You have to have the courage to ask. And a part of that is not being afraid of being told. No, it’s not being afraid of rejection not taking it personally, but generally speaking, it’s just the courage to engage. There is so much of our business that happens behind a computer screen, like right now that when we actually have the opportunity to opportunity to engage, we don’t, ’cause we don’t know how.
AJV (06:42):
Right? And a part of it is just being like getting engaged. Dunno where it’s gonna go. But I heard something that we have in common, so I’m gonna have the courage to ask about it. Not necessarily even ask for the business, just ask about what it is. What do they do? Where are they from? Just like I did. Hey, I don’t mean to be eavesdropping, but I heard something and I’m reading this book. I’m just aware, I’m ready. And I have the courage to ask. I have the courage to be curious. I have the courage to engage at number three would be being okay with accepting a no. Right? And I think that has a lot to do with just confidence and self-esteem of going, like, they’re not saying no to me as a person. They might be saying no to the timing.
AJV (07:29):
They might be saying no to the product or service. They might be saying no to my company, but more often than not, they are not saying no to me as a a person. Why They don’t know me, right? They don’t know me as a mom, a wife AJ Vaden. They know me as the representative of, you know, brand builders group or this product or service as the salesperson, as the person on the other line. But it’s not personal. 99% of the time. 1% of the time. Maybe it is. But you gotta be okay with that. It’s 1% of the time. And you’ve gotta just be okay with accepting the no, but also using it as research. And I think that’s the real takeaway here is one of the things that makes nos more acceptable to me, that makes my ability to tolerate them better. ’cause I don’t like hearing no, just like anyone else in the world. But what makes it better for me is when I then have the ability to go, this is research, right? This is recon, right? If I got a no, I wanna understand why. And this a little bit comes back to the one before this, which is the courage to ask. So if someone’s going to say no, give you a no, then you have got to have enough resilience and enough courage to go, Hey, I understand. Can you please let me know why?
AJV (08:51):
And then pause, right? And if they go, yeah, you know, it just, it is just the wrong time. Be like, well, is it the wrong time for this particular product? Was it, is it the wrong time for this in your budget? Like, I’m not trying to sell you here. I’m just, I truly wanna understand so that I can better myself. And so often it’s amazing the gift that you’ll receive in that feedback, right? But it, it does take courage to ask for feedback. But what I know is that you’re gonna be way more equipped if you go that one step further when you get a no and considerate research to go totally understand. Thank you for giving me a clear answer. Would you please help me understand why? And then take it, receive it, and do something with it. Improve your self pre presentation and improve your questions, improve the timing.
AJV (09:46):
Whatever it is you can influence and control. But take it, receive it, and then do something with that awesome feedback. Also acknowledge when to move on. In the interview with Dr. Cindy, I talked about how early in my sales career I would, I loved hearing maybe, right? I was like, there’s hope. They might say yes. And I would fill my calendars with a whole bunch of maybes. And you know what it did? I would follow up with the same people over and over and over and over and over again and never find new ones. And I was limiting my potential. I was limiting my ability to work with other people, serve other people who really needed and wanted what I had because I felt more comfortable stalking the people that had already talked to. And you know what, most of those people never bought.
AJV (10:32):
A few of them did likely to, you know, have me stop following up. The point being is that there is a, there is a blessing in the know that allows you the ability to learn, but also the freedom to move on to find the person who really does need what you have, who really does want to work with you. And if you follow up with the same set of people all the time, you’re, you’re missing out on an enormous part of the population that could bless you and vice versa. But then also have gratitude for the yes, right? Acknowledge the no, but be so grateful for the yes. Don’t take ’em for granted. People are not numbers, they’re not quotas, they’re not revenue, they’re not profit, they’re people. So be so utterly grateful for the people that give you the opportunity to allow them to work with you and vice versa.
AJV (11:19):
It’s like, be grateful for it. And then last but definitely not least is be diligent in follow up. Be diligent in follow up with the people who seriously said, let me think about it. Send me the thing. Sometimes that’s not real. Sometimes it is. So be discerning and diligent in the follow up. But also be diligent in the follow up with the people who who said, no, not right now. ’cause It was a bad time schedule it just because they said no today doesn’t mean they’re gonna say no in the future. Be diligent
AJV (11:52):
In the follow up of the, the very high likely potentials, diligent in the nos for the timing, not right now. And be diligent for the yeses. Be diligent in your follow up for the people who did give you the yes, because you need to build relationships with them. These are your clients. It is not. Hey, wham, bam, thank you ma’am. Got the sale. Moving on. Don’t be that person. Be the person who said, I’m so grateful that you have said yes. I’m so excited that you are joining our company, product, service, whatever. And be diligent and touching base with them, staying in touch with them, building those relationships. Because y’all, that’s how business is done today. Regardless of what you hear on the internet or in videos like this, it’s like, I still believe that the majority of business is still done by word of mouth and referrals. And where do those stem from relationships, how do you build ’em? You get to know people. You stay in touch with them. You engage in relation, you engage in community. So be diligent in the follow up with the yeses just as much as with your prospects. That is what it means to be great at sales. And that is within all of us in any role that we have. So embrace that inner salesperson love the sale because we’re all making ’em all day long.
Ep 515: Turn Stage Fright Into Spotlight | Terri Sjodin Episode Recap
RV (00:06):
Welcome to the Influential Personal Brand podcast. This is the place where we help mission-driven messengers, just like you learn how to build and monetize your personal brand. My name is Rory Vaden and I’m the co-founder of Brand Builders Group, a hall of fame speaker, and New York Times bestselling author. And this show is to help experts learn how to become more wealthy and well known. I know you’re gonna love it. Thanks for being here. Let’s get started. One of the biggest fears that people have is speaking in public. One of the things that will reduce your fear is realizing that the more you prepare, the less fear you’re gonna experience. So I wanna share with you and just walk you through the six step process that I personally use to prepare to customize every single presentation. Okay. So step number one is my pre-program questionnaire. My pre-program questionnaire is a set of questions that I have developed over the last 20 years of speaking all around the world.
RV (01:06):
And it’s a set of questions that I ask. And I realize that if I get the information, if I get the answers to these questions before I go out on stage, I can use the answers that the client gives me to customize certain parts of my program and presentation that’s unique just to their audience using their lingo, their language, their, their nomenclature, right? That the connecting it with terms that they understand that’s unique to them, even though it’s based in the principles of my content. The second step is the pre-event call. This is something I think should be mandatory for all speakers if you’re not doing it already, that you must do a pre-event call to plan your content with your client before you actually go deliver the program. And the key to this call is that you should not be talking, you should be listening, you should be asking questions.
RV (02:00):
And specifically what I do is I think of my program and I take the outline of my speech. And then for every core idea that I teach, like every technique that I teach, every big moment where I go, here’s a big idea, I ask the client on my pre-event call, how does this big idea apply specifically to your company, to your team, to your organization in this exact moment? And then whatever they tell me there is like, they’re giving me the answers to the test, I can take their answers, and then I drop that in during my presentation shortly after I teach that part, I customize it using the context that they have given me. It’s so simple and it’s so easy, but it creates a magical experience for the people in the audience. And it makes the people who hired you look like champions because it, it makes it look like they hired a speaker who spent years and years learning all about their company.
RV (02:57):
Really, it just took a few minutes and a couple key questions on a pre-event call. Now the third one is obvious review their website, right? So just go to their website and actually read what’s on their website. Very few speakers do, this is the easiest thing just to go to their website and look, which ties into number four, which also you would think is obvious. But so many speakers don’t do this because they’re lazy and they don’t take the time to customize their presentation at all, which is social media. Go to their social media profiles. You will learn more about a company from their social media profiles, like their cultures, their values, and what’s happening internally. You’ll learn more about it from looking at their social media feeds than you will from reading their website, right? Like their website is basically a stagnant brochure with a bunch of a bunch of fancy marketing speak.
RV (03:51):
Their social media is like the insider secrets of like what’s going on every day and what’s important to them and what they’re promoting like right now in this moment. So I always try to go look and see if they have social media. Step number five, this is one of the secret secret steps is to use the Google news function. So a lot of people don’t know this, but in the Google search bar, you can, you know, type in anything obviously. But underneath the search bar, there’s a specific little button that says news. And what it will do is it will search for that term only as it appears in the news. And the news is really, really valuable to learn things that are going on about that company from other people’s perspective, what’s the coverage they’ve had? Did they just go through a merger and acquisition?
RV (04:41):
Do they have a new CEO? Are they rolling out a new product? Those things you find easiest in the Google news search function. So make sure that you’re using that. And then number six, which is probably the, the best and the easiest of all, and still something to this day, it blows my mind that speakers don’t do this, is get to the venue at least an hour early before your presentation. Ideally a few hours. And I don’t just mean like you’re staying in the hotel that the presentation is at. I mean, go downstairs and sit in the back of the room. Listen to what people are saying, listen to the speakers before you listen to what people are complaining about. Has it been too hot? Is it too cold in the room? What did, did some speakers say something, you know, very controversial? Did they roll out a, a, a new program or a new plan?
RV (05:34):
And then find one or two nuggets from what people are talking about that morning or that day and pull it into your presentation. It doesn’t have to be genius. It doesn’t have to be complicated. You just have to reference something that signals to the whole audience. You’ve been paying attention. And the only way you could know that little tidbit of information was from being at the conference in a moment where you were not on stage. It’s really, really important that you do that. And I’m gonna share with you my extra special insider secret on this. The, the real thing that you want to be listening for is what we teach in our humor training. It’s called callbacks. Callbacks. We, we talk about nine psychological triggers that cause laughter in our formal training. One of them here is callbacks, and here’s how a callback works. These are, these are the easiest ways to be hilarious in front of an audience.
RV (06:35):
All you have to do is sit in the back of the room, listen to the, the, the, the main speakers before you, and listen for the moment when the entire audience laughs and whatever it was that made them laugh. All you have to do is reference that when you are back on stage later that day, or you know, that afternoon or the next day or whenever that’s called a callback. You don’t even have to be funny. You just have to reference back to the thing that was funny. You will look like a hero. Everybody will laugh. It’ll increase your confidence, and it’s the magic of customization. If you do these simple things, you’ll be better prepared, which means you’re going to deliver, and then you’re gonna get invited back and you’re gonna get referred to other places. This is one of the simple secrets of the best presenters in the world.
Ep 513: On the Other Side of Fear | Victoria Jackson Episode Recap
AJV (00:02):
Hey, everybody. I actually just got off of the amazing privilege to interview a friend of mine on our podcast, the influential personal brand. And her name is Victoria Jackson, and she’s the founder and CEO of Victoria Jackson Cosmetics. She is the founder of No Makeup Makeup, which is, if you’re watching this makeup I’m wearing right now, I’m a super fan of No Makeup Makeup. She’s the author of five books. She’s half of the duo of the Guthy Jackson Charitable Foundation, where they have personally donated over $80 million of their own money to help fund cures for rare autoimmune diseases. She was inducted into the Women’s Hall of Fame by Gloria Steinem. She was awarded an advocacy person of the year by the Pope at the Vatican. Like she has done so many things, and there’s been incredible highs in her life, but there have also been some tremendous lows from a really stable, unstable upbringing to she was the victim of the Pillowcase Rapist when she was a teenager in California to her daughter was diagnosed with a rare autoimmune disease called NMO in 2008.
AJV (01:23):
And so there’s, it’s this amazing interview of really high highs and really low lows, which all, at the end of the day, make up life, right? And I think that’s one of the things that is hard to understand is I, I hear people ask all the time, like, why do bad things happen to good people? And, but I don’t hear as much of like, why do good things happen to good people? Right? And it’s, I think Victoria is an amazing example of, there has been so much goodness, so much blessing in her life, but there’s also been a lot of heartache and tragedy and, and loss. And this interview was about her new book that’s coming out called We All Worry Now, what? And as we were talking, it got me thinking about what I worry about and as a, a business owner and who feels Uber responsible for what?
AJV (02:19):
42 employees. And as, as a wife to a husband who I love and adore and cannot imagine my life without, and as a mom to two incredible little boys, that even the thought of not having them literally brings me to my knees and to my family, who I love, my dad, my brothers, my my sisters in-laws, and my nieces and nephews, and my, my close friends. And, you know, even to the material things that like I love and hold dear, like our home. It just got me thinking. It’s like, whoa, it’s not, what do
AJV (02:58):
I worry about? What don’t I worry about? But one of the things that came up in the conversation is, you know, there’s, there’s, there’s always relief and joy on the other side of fear. And so how do you go from worry and fear to this other place of, of joy and peace and almost a, a calmness, right? And, and the answer is, is action. It’s action. And what, what does that give us? And ’cause sometimes not only is there joy and peace and calmness on the other side of fear, there’s also success and there’s, there’s blessing. And one of the things that I wanted to share is, and I don’t talk about this often, but well, one thing I do talk about often is I’m a devout believer. I have a very strong faith. I believe in God. I believe in Jesus.
AJV (04:02):
I believe that he was crucified and raised from the dead. I believe he is my savior. I believe that the words in the Bible are true. I believe those things, and not everyone does, and that’s okay. But these, these are things that I believe in ’cause I’ve seen the work of God in my life. I have seen what salvation has done for me. I, I, I’ve seen the changes that knowing Jesus Christ have made in my life. I have seen it physically, emotionally, spiritually. I’m a believer because I’ve witnessed it. And with that said, I was raised a believer, raised in a Christian home. There were lots of highs and lows in our family. We were in a really horrific car accident. When I was seven years old with we were the first car hit in a 13 car pile up by a tractor trailer.
AJV (04:55):
I don’t talk about this often. Both my brothers were pronounced dead on the scene. Hell, you know, hell evaced to the children’s hospital. Both my parents were severely injured, unconscious. Both of them admitted to the hospital. And then there was me who was sitting in the bo back of the car. And I was pulled out by the jaws of life and set in a police car while I watched limp Bodies pulled from this car. And I watched miraculously with no medical explanation. Both of my brothers healed, both of my parents healed. And we toured the country for years with the Children’s Miracle Network, telethon, telling the story of the miracle. That was my brother’s. I’ve seen God’s work and highs and lows in that. And when I was 13, my mother was diagnosed with terminal lung cancer, and she died when I was 15.
AJV (05:56):
I deeply believe she would recover. She deeply believed she would recover but she didn’t. And I saw God at work in that too. And that took, that took a while to come full circle. But there was, there was God’s grace and and love in that time. But there were highs and lows in that, right? I have chosen to focus on what I was given, not was taken. But those were choices that took a long time to come to. So I share that to go, I have seen God’s work in my life since I was a really young child. And it hasn’t been until here recently that I decided to share that. And I think the reason why is I was worried, like back to the conversation with Victoria. Look, we all worry now. What are you gonna do about it?
AJV (06:54):
And I was worried about sharing my faith. I was worried in college, but I wouldn’t be cool. So I didn’t, in fact, I did the opposite. I just went with what everyone else was doing. I was worried in my young twenties that if I came a, you know, if I talked about that too much or I’d be a, you know, a goodie two shoes, which I most certainly was not. But I, I was worried that if I shared that I would be ostracized or I wouldn’t fit in. Or in my later years, I was worried that I didn’t wanna come across as judgmental or I didn’t wanna make anyone uncomfortable. And so I didn’t share it. I was, I was afraid. I, I was afraid. I was really worried of what everyone else would think about me if I opened up about my faith.
AJV (07:42):
And so we, we didn’t, I didn’t share my faith for a really long time because I was worried. And then in 2022, something changed in my life and my heart and my soul of going, I’m gonna be worried about anything in this world. It cannot be about what people think about what I believe. And I think a lot of that transformation happened because I started reading the Bible again as an adult. In fact, as a 37-year-old lifelong believer in Christian. I read the Bible for the first time, cover to cover. It’s kind of embarrassing for me to admit that. But that’s true. It was the first time that I had picked up the word of God and said, I’m gonna read it. I’m gonna read every word and I’m gonna try to understand it. I’m still trying to understand a lot of it.
AJV (08:36):
But I’m gonna read it because I need to. And so I did. And that’s also when I hired a life coach. And it’s when I started reading books by Jenny Allen and Craig Rochelle and John Mark Comer. And I really said like this, this worry, this, these, these fears. And not just about what people think about me, but fear of my business, fear of my children, fear of losing my husband. Like it’s, it’s consuming me fear of not being able to make payroll, fear of, is this gonna work? Fear, am I, am I making the wrong decisions as a leader? Like worry and fear were consuming me. And I was becoming a dreadful person at the end of 2020. One was probably like least I least ideal, aj, let’s just say that. And in 2022, I was like, something’s gotta change.
AJV (09:29):
Like, God, show me something. And through that process, I started talking about God publicly in my speeches, on Instagram, on podcasts, on videos like this. ’cause I realized that that was a real worry. It was a real fear. And on the other side of that, there had to be something better. And what I really needed to do is take action, right? Is, is do the thing that would like, kind of holding me up, which is, I, I’m not being authentically me. I’m not letting people get to know me. I am, I’m not speaking up for the thing that I believe in more than anything else in this world. I’m not speaking up when I know that God is prompting me too. And I got that’s a problem. And y’all, I share that to go with this. When this interview talks about like on the other side of fear, there is something beautiful.
AJV (10:29):
Here’s what I can tell you is that the moment that I just started sharing of going like, it’s okay if you don’t believe what I believe, it’s okay if I don’t believe what you believe. We can believe different things and coexist and have mutual respect for each other. But I can’t this not share this part of me. It’s that ingrained in who I am. I’ve seen it, I’ve witnessed it. I have to share it. Our entire business changed. My marriage changed, I changed. I believe that taking action in the areas where you have worry and you have fear that not only is there something beautiful on the other side of it what you do is you’re, you’re, you’re giving others the confidence to do the same thing. And I think that’s an a really powerful and empowering gift of going, even if they don’t agree with what you said, by going, man, I really appreciate, appreciate the courage.
AJV (11:29):
‘Cause I know there can be a lot of hate coming your way for that, and you’re doing it anyways. And it’s like, if we’re not willing to stand up for the things that we believe in, what are we doing? Like what are we doing? And there’s a way to do it with kindness and respect. There’s definitely a way to do it not that way. But I believe there’s, there’s a way to, to overcome the worry that we have by, by facing it. And for me, a huge worry was what would people think if I let them know that, you know, Jesus Christ is my savior here? Like, what, what, what would people think if, like, I talked about God and faith and Bible verses and everywhere I went, like, like that was a worry. And here’s what’s happened. The more that I talk about it, the more that people are asking of, why are you doing that?
AJV (12:20):
Why do you believe that? It’s inviting conversations that I had never got to be a part of before. ’cause I didn’t share. It’s, it’s also allowing us to be authentically who we are designed to be. It’s, it’s giving us the strength and the power to do stuff that we probably wouldn’t have done before. And that’s what’s on the other side of fear that that’s what it looks like to overcome worry and overcome fear is to do things. Be things, experience things that you never thought possible. Because they were on the opposite side, right? They were on the side pre pre overcoming fear. And I just felt compelled to share this particular thing because it was the thing that was plaguing me. It, it was, man, I’m a, I’m afraid to do something that I feel called to do. And the moment that I stepped into that calling, my whole life has changed, our business has changed my relationships, my marriage my family, it has changed on the other side of fear.
AJV (13:20):
And so my question to you is like, what is that saying that you know that you should do, but you’re not because of worry or fear? Like, what are you worried about to the point where you’re not doing something that you know that you’re supposed to do or say or be, right? Like, what, what’s that thing for you and what’s the action that you know you need to take to overcome it? Even if it’s this first step in overcoming it. And it’s like, so what’s the worry that’s consuming you? What’s the fear inside of you? And what’s the action that next step that you need to take to start the path to the other side? So highlight of the conversation. If you wanna learn more, check out the book. We all worry now What? By Victoria Jackson. You can get your pre-sale orders now on Amazon Book comes out September 3rd.
Ep 511: 4 Painful Lessons I Wish I Knew Before Becoming An Entrepreneur | Clate Mask Episode Recap
RV (00:00):
Here’s four business lessons I wish I knew sooner as an entrepreneur. Number one, perseverance matters more than pedigree. Perseverance matters more than pedigree. If you’re an entrepreneur, don’t be impressed by people who have fancy degrees or letters after their name. When it comes to starting a business, it’s all about who has the fight, who has the hustle, and who has the ability to solve problems too early and too often in my career, I surrender to people just ’cause they were older than me or I thought they were smarter than me because they had more experience. It’s nothing like what it means to be an entrepreneur when you’re starting something outta nothing. What matters is not the size of the dog in the fight, the size of fight in the dog. Number two, when it comes to starting a great company, most of it comes down to three things.
RV (00:50):
Sales systems and superstars. I’m telling you, 99% of building a great business is being great at making sales. It’s being great at building systems, and is being great at recruiting superstars. I don’t even care what businesses is. I don’t care what industry, and I don’t care what geographic region. We have coached people all over the globe. I’ve spoken all over the globe, and these three things are true. If you can make sales, the business is gonna stay alive. But sales doesn’t solve all your problems. ’cause if you make a lot of sales, but you have crappy systems and you don’t have superstars, sales is actually gonna create more problems. But sales keeps you alive. Sales is the lifeline of the business. If you wanna make your business awesome, then you need great systems and you need superstars. You need amazing people. So that’s what you’re after.
RV (01:41):
But you don’t need a master’s degree. You don’t need to have 40 years of experience. You have to have that perseverance. And then you have to stay focused on growing sales, always keeping revenue coming in the door, strengthening your systems, right? Having great processes and always recruiting, attracting, and keeping, and creating great opportunities for really great people. Which brings me to number three. And I’ll say this is the scariest thing that I have learned in all of business. This is one of my least favorite things that I have learned, and I almost don’t even want to tell you what this lesson is because it pains me to say it. And that is that loyalty is just a paycheck away. Loyalty is just a paycheck away. I heard that early in my career and when I first heard it, I rejected it. And I thought, no, no, no. Like that’s not it. And it’s certainly not that for everybody. Some people are loyal because they’re loyal. Some people really believe in the mission. Some people really believe in the company. But in many cases, loyalty is a paycheck away. The moment someone shows up and offers to pay your people more money to go do it, they’re likely to leave. So the way that I internalize that is to say, you should strive to pay your people
RV (02:58):
As well as you can, as fast as you can without sinking yourself and without sinking the company. But you need to be aware to go. Nothing is guaranteed. The people on your team are not guaranteed to be there. They’re not automatically locked in. And this isn’t like it was 50 years ago where people stayed at one company their whole career. You can be pretty sure that the people on your team are thinking about starting their own thing, starting their own thing, doing a side hustle, being recruited, and loyalty is just a paycheck away. Even beyond that, in personal cases, people will betray you in business. They will, even if it’s not taking another job, it’s, it’s doing things internally. I’ve seen this in the corporate world. I’ve seen it in the entrepreneur world. Just be aware that the people that you think are your best friends.
RV (03:44):
When push comes to shove and money’s on the table, people do crazy things. So nothing is guaranteed and do your best to pay people. Well, that brings me to lesson number four, which is all that matters is what’s in the contract. All that matters is what’s in the contract. Now, I’ll tell you, I heard a piece of advice that is true, and it’s the opposite of what I’m telling you. A, a mentor of mine, someone that I, I very much respect, shared with me early in my career. He said, if you can’t trust the person’s handshake, then what’s in the contract doesn’t matter. And that is true. If you can’t trust their handshake, then what’s in the in the contract doesn’t matter. But even if you can trust the person’s handshake, if you ever get into a situation where there is a legal battle, where there is some discrepancy where push comes to shove and there is an argument, it will be settled by what is on the paper.
RV (04:39):
So whatever it is, get it documented. And if you come to an agreement with somebody and they’re really on board with that agreement, they shouldn’t be resistant to documenting it. If they’re resistant to documenting it, let me tell you something, they don’t actually mean it. They might say it because they’re trying to get you to do something, but if somebody really means it, they’ll want it on paper. If they don’t, I’m skeptical. So there you have it, four business lessons that I wish I knew earlier as an entrepreneur. Take those four things, put ’em into practice in your business. I promise it’ll help you be successful much faster than we’ve been able to.
Ep 509: 10 Books You Need to Read with AJ Vaden
AJV (00:02):
All right. This is a, a super sweet, quick highlight of what I would call my entrepreneur bookshelf. What are the 10 books that you should read if you are an entrepreneur or consider yourself an entrepreneur at heart, right? So you could be a solopreneur, small business owner indirect sales, real estate agent, whatever it is. But you have that entrepreneurial spirit about you. So here you go. Here are my top 10 picks for what I believe that you should know or that you should read if you are an entrepreneur to help you grow in your business. So, number one, these are in no particular order, the Psychology of Money by Morgan Hausel. Number two, nothing to prove by Jenny Allen. Number three, hidden Potential by Adam Grant. Number four, on reasonable hospitality Will Guidara one of my top three books of all time. Number five, extreme Ownership by Jocko Willink and Leif Babin.
AJV (01:06):
Number six, the Ruthless Elimination of Hurry by John Mark Comer. I would say this is one of the books that I would reread every single year, ’cause you need it that much. Number seven procrastinate on Purpose by the one and only my husband, Rory Vaden. It’s not in here because he’s my husband. It’s in here ’cause it’s that good. Number nine, buy Back Your Time by Dan Martel. And number 10, leaders Eat Last by Simon Sinek. And I also have a, a bonus one for the Bookshelf, which is Take the Stairs also by Rory Vaden. And it didn’t make the top 10 because I’m calling it a bonus because I think it should be a mandatory read. Regardless if you’re an entrepreneur or not, take the stairs is universal in nature and should be read by every human being.
AJV (01:55):
It doesn’t matter if you’re 10 years old or a hundred years old, you’re in business or you’re a homemaker. It doesn’t matter. That’s universally important. It’s the only reason it wasn’t on my top 10 as an entrepreneur bookshelf. It would be on my top 10 for life. Everyone needs it. Now really quickly, why these top 10 books? There are, there’s three different themes on all of these books. The first theme is money. And if you’re an entrepreneur, that’s just something you’re gonna talk about. And I think learning both the tactical and financial side as well as the emotional side of money is a really important part of what we must do as business owners so that we can rule over the money and not let the money rule us, right? That’s the first theme in these books. The second theme in these books is time, right? So money and time, those are not in order, per se. Time is the only limited resource that we all have. We all have 60 minutes in an hour. We all have 60 seconds in a minute. We all only get 24 hours in a day. We all only get 365
AJV (02:58):
Days in a year. That’s not different for any of us. Money changes. Time does not. And so what are we gonna do with the time that we’ve been given? What are we gonna do with the time that we have with the, you know, I’m gonna call it nine hours that you work every day, 40 hours that you work every week. I know that’s not true for everybody, but, you know, status quo, what do you do with the time that you have? How do you make those decisions? How do you decide what is for you? What is not for you? What is a priority? What happens now? What happens later? And who gets it? Right? Who gets your time? That is why that is the second biggest theme in this. So you’ve got money and you’ve got time. And the third, I would say the third category is people, right?
AJV (03:40):
And that includes you. So the three categories we’re talking about in these, you know, 11 books are time, money, and people, and it’s people including yourself, right? How you view yourself as an entrepreneur, where you put your worth your identity. Where does that lie? As well as how do you cur curate culture with your team? How do you love your team? Well, how do you, how do you be unreasonably, unreasonably hospitable to your customers or prospective customers? How do you just love people really? Well? How do you build an an amazing team and cultivate culture and, and, and build strong team players and hire, recruit, retain? Like, how do you do all of this with people? Those are the three themes that I think every entrepreneur needs to learn, master and spend time in time, money and people. And those are the hearts and the themes behind each of these books that I just shared with you. So those are my top 10 books. And they all have to do with time, money, and people. So if you’re an entrepreneur or consider yourself an entrepreneurial spirit, these will resonate you. These, these books were built for you. So check ’em out, give ’em a read and let me know what you think.
Ep 507: How to Generate Massive Warm Referrals | Jordan Montgomery Episode Recap
RV (00:04):
Let’s talk about how to generate massive, warm inbound referrals In your business. And we’re not gonna talk about it. I’m gonna teach you exactly how to do this, and I’m telling you, I’m gonna, I’m gonna tell You the secret of what I personally do that
RV (00:29):
Floods our Business regularly in a recurring fashion with massive warm referrals. And I can teach this to you in one sentence, and then I’m gonna share with You four Reasons for why you should do this beyond just getting warm, massive, warm referrals, even though that’s what we’re talking about here. Okay? So How do you do this? How do you generate Massive warm referrals inside of your business? It is simple. If you want to get
RV (01:06):
Referrals, you need to give referrals. That’s it. If you want to get referrals, you need to give referrals. You need to become an expert at giving referrals. You need to have great systems for giving referrals. You need to develop a heart for giving referrals. You need to develop a faith for giving referrals. If you want referrals, you have to become a master at giving referrals. And if you become a master at giving referrals, I promise, I promise you’ll get referrals in return.
RV (02:38):
Of the leads that come into your business, mostly because you’ll be working all the warm leads and all of the normal leads that come in. It’s like you gotta have somebody to help you
RV (02:45):
Work, work Through those. And that’s like a big part of what becomes your team.
RV (02:50):
So that’s the Secret in one sentence. I’ve done this again and again. I’ve watched AJ do it again and again, I’ve seen the clients that do this in, in their life again and again. There’s, there’s people in my life that I, I am the recipient of, right? I, there, there’s a couple people here. I’ll, I’ll, I’ll give a couple shout outs. One, I will say Randy Garn is a, is a human that just focuses on giving referrals. And he seems to have, you know, no lack of referrals coming to him, and no lack of business coming to him. John Ruland is a, is a person in my life who loves to give referrals, and he seems to have no lack of influence and, and referrals and relationships coming to him. It is there, there, there’s so many others. There are so many others. We have so many clients, so many friends who have so generously give referrals to BBG.
RV (03:41):
And they get, you know, they, they are, they’re people. I look in their life and I go, yeah, sometimes. And here’s the thing you gotta know, is that when you give referrals, sometimes you get referrals back from that person, but sometimes the referrals you get are not back from that person. They come from somebody else. But it’s, it’s creating this abundance mentality, this abundance mindset, this abundance energy, this faith mindset, this faith mentality, this, this, this, this faith mindset that pours back into you. And you have to do this. And you go, man, if I really want to get good at getting referrals, you might need to flip a switch in your brain and go, why am I not getting more referrals? Right? Like, why am I not getting more referrals? If that’s you, like, if you look at your business and you go, I don’t think I really get that many referrals.
RV (04:37):
I’m certainly not flooded with a massive number of warm referrals. And you go, then I would ask you to say the second question. How good are you at giving referrals? Because I’ve never met someone who is great at giving referrals, who doesn’t also sooner or later, eventually over time, have a flood of warm bound of, of warm inbound referrals. So you might be thinking about it wrong, right? You might be going, oh, I, I need to have better product or a more sharper system, or a, you know, something in terms of like, why don’t I get more referrals? Or you might think, oh, my clients don’t refer people. Of course they do. Everyone refers people like, we refer people that we like, and we, most of us prefer not. Most of us, all of us prefer to do business with people we know. We prefer to, to buy and sell and transact with people that we trust.
RV (05:31):
And that happens through shared relationships. So what I wanna talk about is four reasons why. Beyond just getting more referrals per se. I wanna talk about four reasons why you should become a great giver of referrals for reasons why. Okay, first one, again, you probably overlooked this. Most people that I have this conversation with overlook this point. And yet this is a key point of getting referrals. And it’s a key reason to give referrals. One of the most amazing, beautiful byproducts of giving referrals is that you keep in touch with your past clients. You keep in touch with your past clients. When we say give refers referrals, who are you going to refer? You’re, you’re, you’re probably going to refer other vendors that can serve the people that you know, like, and trust. And if it’s inside your business, the people that you know, like and trust are the people you’re transacting with.
RV (06:39):
It’s your clients and going, who can I introduce to my clients? That’s the mindset here is to go, okay, I have all these clients. A worthy referral from you is to someone who is, you know, a legitimate person, a legitimate buyer. Maybe they’re, maybe they’re a legitimate vendor. And you go, I need to think about who can I introduce to my clients and who can I introduce my clients to? What’s amazing about that, and this is the number one reason beyond just getting referrals about why you should become a great giver of referrals, is that keeps you in touch with all of your past clients. Like, the reason why I book so many people on podcasts and, you know, social media like lives and stages, you know, speakers and stuff, is not ’cause I’m in the business of that. I’m not in the business of that.
RV (07:32):
We don’t get paid to do that. What the reason that I do that is because it keeps me in touch with past clients. I’m going, oh, you need to meet this person and you need to meet this person. Well, when I am constantly thinking about who can I introduce to my clients that would be helpful for my clients, whether it’s another vendor to them or if it is potentially introducing them as a vendor to somebody else, either way it keeps me in touch with my past clients. That is why you should do this. The second reason why you should give referrals and become a master at giving referrals is because it builds reciprocity. You may have heard this, that it’s called the Law of reciprocity, and I would argue emphatically that it is in fact the law of reciprocity. It is not the theory of reciprocity.
RV (08:29):
If you give and support and help other people, it’s not that you might have other people give and support and help you back in return. It is a law. This, it is guaranteed to happen sometimes. It doesn’t always happen from the person you’re giving to, but it always happens. And often it does happen from the person you’re giving to. Almost always it happens, although it may not be in the same form, right? It’s like, I might give a business referral and they might, they might help me, you know, move my furniture when I move my house or something like that. So it’s not always the same currency, but it is always this balance of relationship equity that, that, that, that holds and maintains. It’s it, and it is a, it is a law. So you want to learn to proactively tip this scale in your favor.
RV (09:26):
Now this Bible verse, I’m gonna share with you a Bible verse. Okay? This, this is a, a this is a, a Bible verse about tithing. Okay? So this is specifically about tithing, but it, it nails the attitude and the mindset here of reciprocity. So this Bible verse is Malachi three 10, I think. Make sure that I send that right? Yep. Malachi three 10. This is one of my favorite Bible verses. Okay? So this is from the Old Testament, and here’s what it says. Bring the whole tithe into the storehouse that there may be food in my house. Test me in this, says the Lord Almighty, and see if I will not throw open the floodgates of heaven and pour out so much blessing that there will not be room enough to store it. The God of the universe is saying, test me in this.
RV (10:26):
Now he’s specifically talking about tithing to him and saying, trust me with your money, trust me with your resources. That’s the tithe. The first 10th percent, which is what tithe means. It’s a 10th, right? The first 10th is give it back to the Lord and test me In this. There’s not very many things you know, the Lord says, test me in this. In fact, I can’t think of anything else where there’s a few things where I say, you know, do not test the Lord, but in this one, the Lord is saying, test me in this and see if I will not throw open the floodgates of heaven and pour out so much blessing. Now, this is true about giving in general, which is why I’m using this. Now, if you’re giving to another person, that person may not throw out the floodgates of heaven on you.
RV (11:11):
They may not have the ability to, that they may not do that, but God will. You can’t outgive God. You can’t outgive the universe. It’s, it’s a law of, of nature. And, and the God of the universe who created the universe is saying just in giving money to him, saying, trust me as a, if you become a giver first, then I promise you’ll receive much more than your fair portion. And it, it, it is a measure of faith. And that’s one of the reasons why to do this is it, is it builds reciprocity, but specifically it strengthens your faith. When you are giving anything, you are learning to say you’re learning grace. Grace means giving without expectation of receipt, but it is giving. It is giving and trusting that it somehow some way will come back to you. That is a measure of faith.
RV (12:09):
And if you can learn to do that with humans, men and women, if you can learn to do that with humans there, it will also then help you develop that relationship with the Lord. And if you can do that with the Lord, it will also help you learn and develop that relationship with humans. Now, humans are not perfectly just like the Lord is, but I think the Lord often fills those gaps and go, well, I’ve been given to so and so and I was taking care of them, and they didn’t really give me anything back, and maybe they couldn’t give anything back, but it shows up somehow. And, and it is, again, it’s the law of reciprocity. Third reason why I want you to become focused on being a master giver is it forces you to become systematic. A huge part of growing a business.
RV (12:55):
Look, in, in, in my second book, procrastinating On Purpose, I said, no business can outgrow the strength of its systems. And I firmly believe that to be true today, as much as when I wrote it almost 10 years ago. Like, no business will ever outgrow the strength of its systems. A business is nothing other really than a product, a set of people and a set of processes or systems, right? It’s the three Ps. So you have to create great processes. Anything that forces you to create great processes is likely to force you to create a great business and in order to be a great giver, right? A a decent giver is someone who occasionally thinks of like, oh yeah, hey, I have a friend you should meet. But a great giver. A master giver develops systems like to systematically, proactively go, who can I introduce this person to?
RV (13:49):
Who can I introduce this person to? Inside of our members or in our, in our membership portal. For those of you who are members, if you’re a brand builders group member, you know that I have a whole training called the relationship switchboard, and I show you the actual switchboard I use. It’s just a simple sheet where I track it’s a spreadsheet where across the columns are all like, you know, the media opportunities or the speaking opportunities, and then the rows are like people who are great guests or great potential speakers for that. And all I’m doing is tracking all of those connections and relationships. And so whenever I get a new client, I am systematically thinking, and this is a private client, right? I’m talking about someone who I am working with personally, and I’m going, okay, who can I introduce this person to that would be useful for them and who they could also be useful to?
RV (14:41):
It’s systematic, right? Giving referrals to be a master giver requires you to be systematic, intentional, proactive, deliberate strategic. That’s what, if you become a master of this, it will force you to do that, which will also help force you to develop those skills and those character traits, which will help you in other parts of your business. And it will namely, help you with massive lead generation. So that is another reason to give referrals beyond just the fact that you’re gonna get ’em, is it’s gonna force you to be systematic. And then the fourth reason why I want you to become a master at giving referrals is because it reshapes your heart from a posture of self-centeredness to service centeredness.
RV (15:35):
And I believe that that is a big part of the journey of mankind. I believe that that’s a big part of the challenge of our humanity. I believe that that’s a, is is one of the big trials of our lifetime. It is one of the biggest opportunities for growth. It is one of the biggest opportunities for personal development. It is one of the biggest calls on our life as, as, as Christians or just as good people, even if you’re not a Christian, is to go, can I mature from my childish, my childish, immature self-centered nature of only thinking about myself, wanting what is best for me, looking out for me? Can I at some point mature to being service centered, looking out for the needs of others, trying to provide for those around me, trying to make the world a better place for everyone, not just for me.
RV (16:25):
That transformation from self-centeredness to service centeredness is one of the sources of great happiness and joy and purpose in your life. And learning to give referrals makes you a master of that. I don’t think it’s an accident. Again, to give you a Bible verse, this is an Acts chapter 20 verse 35. So this is in the New Testament. This is shortly after Jesus, you know, dies, resurrected, you know, appears, and then is ascends into heaven for the final time. Paul, in the Book of Acts, this is like all the disciples talking about what happens right after Jesus ascends into heaven and how the, the movement of Christianity begins. Paul quotes Jesus directly in Acts 20, verse 35, and he says, remembering the words, the Lord Jesus himself said, it is more blessed to give than to receive. It is more blessed to give than to receive.
RV (17:21):
Again, this is a posture that’s worth pursuing. This is a journey of a personal development transcendence that I think is, is, is a, is worth taking. This is a, a trial worth triumphing over is the journey from self-centeredness to service centeredness. And being a master referrals forces you to go on that journey and to, and, and it, and it helps shape your heart. It shapes the posture of your heart and your character in a way that is healthy for you, even if you never get another business referral. So there you have at four reasons why, to become a master at giving referrals, even though and above and beyond the massive number of warm referrals that you will get. If you just do these things, go find someone and serve them. Be helpful to your past clients in a way more than just selling to them. Introduce them to useful people and stay plugged in here for more great inspiration and tips to hopefully help you in your journey.
Ep 505: What’s Your Competitive Advantage | David Avrin Episode Recap
AJV (00:02):
What is your competitive advantage? Okay, that’s the conversation for today. And this really spawned from a conversation that I had on the influential personal brand podcast with a really good close personal friend Dave Avrin. And he just wrote a book called Ridiculously Easy to Do Business with. And part of our conversation was, what makes it easy for people to do business with you? Or in other words, what’s your competitive advantage? And so this was a good enough conversation that I thought, this is the pullout of what I would like to talk about in this recap version of that conversation. So number one, let’s talk about what is not your competitive advantage. It’s not your people, right? I think we could all say we have great people. I say brain Boulder’s Group. Our people are our secret sauce. And not one of them, but all of them, they are amazing.
AJV (01:00):
They care, they have integrity, they have work ethic, they are smart, they are fast. But I also have like 10 entrepreneur friends who would say the exact same thing about their people. And so I would just encourage you that it’s not your people, right? Having great people should be a prerequisite for being in business. I know not all companies would say that, and there are some cultures that need work, but I would just encourage you that your competitive advantage is probably not only your team. I think it’s a part of what makes you awesome, but it may not be your competitive advantage. Okay? Second thing that it’s probably not is your high quality product. There are lots of high quality products and services. I am in three different coaching programs right now and for three different reasons, right? I’m in the EO Entrepreneurs organization and it’s a huge part of that is the business community that I have and the business education and business resources.
AJV (01:59):
I have a life coach Pete Wilson is my life coach, and he has a phenomenal program. It’s a high quality service. I’m in the Wellspring Mastermind, which is for Christian entrepreneurs, and it’s about how do you turn your, your business into a kingdom building empire, right? It’s say, I wanna do God’s work. I really genuinely do. I want my business to be reflection of my faith in Jesus Christ. And that is an, it’s a great quality program, but I don’t know if I would say for any of them is a quality program, a quality service, a quality product, their competitive advantage. ’cause Again, having a quality product or a quality program should be requirement for entry, right? Because if not, the market’s gonna snuff you out, right? You’re not gonna have growing customers, you’re not gonna have exceeding revenues because if you’re, if the product isn’t good, if it doesn’t work, if the program or the service, if it’s no wino, people aren’t going to keep buying it.
AJV (03:00):
They’re not gonna refer it. And so I would encourage, it’s also probably not a quality product. I would say low prices. It’s also probably not your competitive advantage. Tons of places have low prices. I would encourage you that it’s probably not your customer service, right? I would encourage you that it’s not a laundry list of other things, but I think what most people say is it’s our people, or they say it’s, it’s our unique program. It’s our unique service that’s our high quality product. And I would just encourage you that those probably aren’t it, right? That’s probably not your unique competitive advantage. And so how do you figure out what is your competitive advantage? Because if you would’ve asked me what our competitive advantage was before I had this conversation and before I did this work, and before I really sat down and thought about, I probably would’ve said our people, right?
AJV (03:52):
It’s our people. And if not that, I would’ve said it’s our community, which is also our people, right? It’s the community that we have built within Brain Builders Group. And then I started really thinking about it and I’m going, okay, maybe that’s not it. And how to rephrase that question is what makes it ridiculously easy for people to do business with you? And if you don’t know the answer to that, then I would encourage you to do a couple of quick things here. One, ask yourself, what would your customer say? And if you don’t know, go ask them. Be like, Hey, what do you like about doing business with me? What do you think are competitive advantages? And what would you say is the most easy thing about working with us? Or perhaps the question is, what’s the hardest thing about working with us?
AJV (04:45):
What is not easy? What do you wish was better? And perhaps there’s some gaps that you need to fill there. Second thing I would do is I go through your own processes as a consumer. So like one of the action items that I literally have here on my to-do list post this conversation is I need to go and go through our funnels as a consumer with a new email address so nobody can identify it. I need to schedule a call with their sales team. I need to request a customer care call. I need to email all of our different community listservs and check our response time. How do they respond? I need to be like, how many clicks does it take me to do this? I need to go through our funnels. I need to make sure no links are broken.
AJV (05:32):
I need to go through and, and experience what it’s like to be a new customer as well as a, a veteran customer, a brand builders group. And what I wanna do is I wanna go through that process and look for friction. I wanna look for all the places that there’s rub. Where is there a delay in response time? Where is it that you can’t have a human conversation? Where is it that the automation isn’t firing correctly? Or is it our calendar isn’t available enough or opportunities aren’t present enough or what is it? And I don’t know where the points of friction are, but it’s my job to find them. It’s not my customer’s job to find them. It’s my job. It’s the business owner to find those points of discomfort or challenge or, or friction. And then it’s my job to help remove those, right?
AJV (06:22):
And so when I was sitting here and going, okay, if I don’t know the answer to that, I’m gonna ask my team what do they think? And after that, I’m gonna ask our clients what do they think? And then I would also like to ask our affiliate partners, our referral partners prospects who never bought from us. It’s like, can you tell me why
AJV (07:07):
And to be able to say that with full authenticity and integrity and confidence of going, we don’t get it right a hundred percent of the time, but man, like we get it right most of the time here. And this is what you can expect. This is what makes us different. And this is what makes us unique. And I think that’s a really important thing that we all need to know, not only for us as individuals and our personal brands, but for the extension of that which is our business. And I think if you don’t know, you gotta go through the process of asking the questions to yourself, to your team, to your customers, to vendors, to prospects, to referral partners or affiliates, whoever you have, right? Whoever interacts with your business. The next is you have to go through the process of what it’s like to be a prospect for your business, to be a consumer of your business, and find those points of friction and also identify those points of ease, like what worked really well.
AJV (08:01):
And take all of that and go, man, if I were to boil it down and go, what is my competitive advantage? Here’s what I would say. Here’s what I would say. And so the question is, what is your competitive advantage? And if I’m telling you it’s not your people and it’s not your high quality product or service, and it’s not li it’s not likely your cost and it’s not likely your technology and it’s not likely your customer service team and it’s not likely those things, then what is it? What makes you truly unique amongst everyone else who does what you do? And I’m not talking about just your personal brand right now, because as a individual, I’m already unique, right? There is no other AJ Vaden on the planet. No one else has my unique set of brand DNA. No one has my life stories or experiences. They don’t have my
AJV (08:54):
Thoughts, feelings, emotions. They are not me. I am already unique. I am talking about your established business which is an extension of your personal brand, but it’s a, you know, a conglomeration of your products and your service and your team and your people and your clients. Like, what is that competitive advantage? And if you don’t know, we’ve given you several different action items to go through. And if you’re still pondering that, then I would highly encourage you pick up this new book which I’m a major advocate for by David Rin, which is ridiculously easy to do business with. And you can pick it up on Amazon. There are 28 things that it questions you on. It encourages you to investigate, it challenges you and it really gets you to ask those deeper questions that help you really uncover what is your real unique advantage in the marketplace that allows you to continue to do business, but not just do it, but do it well, do it exceptionally well in the service of other people. So what is your competitive advantage?